I forget to stop the timer when stop working. Then time will capture as wrong.

I love the reporting function - easy to send detailed month-end reports to my clients. I've only had to use customer support once, but they were easy to reach and very helpful.

But the features are somewhat confusing and hard to edit/manage.

Aside the great report tools you have i love the simplicity and usability of the interface, both for the desktop and the mobile version.

The ability to create projects and assign hourly rates to them was very nice for quickly invoicing clients. The iOS app works great for quickly starting timers.

Clockify is easy to use and I love that it is free. For a new, small company like mine, it's been a huge help in keeping track of my hours/job.

Overall, we're happy to work with it. Would be great if it integrated with Quickbooks Online.

Great piece of software that saves time and in money and ongoing snapshot assessments of billable and unbillable hours is superb.

The best part is the reporting piece when you can see awesome bar and pie graphs of where your time is spent at a glance.

I love an ability to see spent time over the each task in such easy and comfortable way as it is in Clockify.

I literally just use this to track hours on my own so I'm not sure if any of the other features are bad or not. It does what it needs to for me.

The software really does not have any flaws. The only thing I can remember is one time it had to close due to an error.

What I liked most about Clockify is how easy and intuitive it is to use. Plus, the variety and quality of reporting options is awesome.

Very easy to use, brings workers timesheets all in one. Good value, and customer support good.

Amazing, easy to setup, haven't had to call the support team once.

Clockify is super easy to set up, and the interface and functionality are very intuitive and user-friendly.

I love how easy to use and helpful the Clockify software is.

Clockify is user friendly and provides an effective interface and seamlessly​ allows our remote teams to perform their tasks at their own pace.

Great way to track people's progress, it really shows how good the projects are with the amount of time put in. Easy to process and access.

My only complaint would be that I have to take the time to literally press a button to stop the timer. So, if I forget, my timing will be inaccurate.

Overall, I am very pleased with what Clockify does for me. It is affordable and meets my needs nicely.

It is a great tool to keep track of individual project time and helps me to calculate costs per project easily.

This application is super clean and easy to use. I already recommended it to my best friend, also known as my wife, for her business.

We are in the learning/free trail phase but customer support has checked in and is wonderful and the tutorials are easy to follow and implement.

I like that it integrates with Asana which makes it easy for me to track my tasks. I like that you can change the times of tasks after you have created them.

And sometimes we use to forgot what we did in an specific day so it could mislead to wrong information entered.

There is also a lack of customizable options when it comes to splitting up jobs and projects.

The free version of this software kicks butt - super easy to use and user-friendly, love the reporting capabilities.

All of this on the FREE VERSION!!! It's awesome that a marvelous software has so many free resources.

This tool is amazing for those who aim to track their coding metrics in order to improve them. The integration is pretty simple.

The user interface is practically the same as with Toggl, so it is very easy to enter and track time. The best of all is the price.

My mission is to use it to it's fullest capabilities as there is a lot not being used at the moment. I love it, well worth the subscription.

This is a great platform for helpdesk management. We use it for around 5 engineers and it works great as it's not over-complicated.

Lacking rudimentary filter/show by date range feature, terrible for recordkeeping.

Wonderful tracking and organization of emails and support issues, with a nice and clean UI, and simple tools to automate many support tasks.

Applications/Addons are great for customizing. Integrations with other products are fantastic.

It is easy to use and it integrates everything which is really helpful, the simplicity of the program was nice.

Freshdesk has been a great product to use for us, it's easy to use and set up and provides a much needed cost effective service.

Freshdesk was great for what we needed. We have since moved to a new product, but recommend Freshdesk to clients when appropriate.

We did not use any software before and we constantly got lost e-mails or forgotten requests because they were all handled through e-mail.

I like it's simplicity, ease of use. It has a very clean interface and is uncluttered.

So user friendly, amazing features and great customer support from pre-sales, to set up, to every day use questions.

Fresh desk is easy to use and to coordinate with a client in best way while its ticketing system is awsome.

Our department has had many debates initially but knows we all are thriving on this product and are super happy with it. A key feature would be the Freshdesk mobile application.

My favourite feature is the very clean inbox and ease of assigning emails to myself or my colleagues.

Contact management and search is awful. It is really difficult to avoid creating duplicated clients with slightly different name.

It simplified things for us, and make our daily tasks easy to maneuver through. It changed the way we work for the better, looks nice, and works well.

The team I dealt with has been great, responsive and attentive to our needs and requirements, they were very easy to work with.

My favorite features are the easy to generate ticket integration with FreshSales, real-time ticket updates, and the ability to draft canned responses for common issues.

It comes with best in class features of reporting, integration, resource management and other useful features that might prove out to be the ways for improving overall productivity.

The ability to sync, manage & assign tickets with ease. Has been a fan of there mobile app and the notifications that helps me keep a track of tickets on the go.

However,  I have terrible experience when it comes to the customer service, which is very horrible.

With their continued lack of responsiveness we cancelled our account after using the service for about a year.

The support and contact system for Freshworks/Freshdesk is as bad as it gets.

Reasonable price and a very easy interface make it an excellent pick for us.

Overall I am so glad I chose freshdesk. It’s very easy to use and is a great value.

We selected them because we can have some top notch solutions just like we had Freshdesk or Zendesk, but we do not have to leave a fortune there.

We liked the Shared ownership concept which helps communicating internally through one interface and best part is the reports structure.

Very useful for customer service agents. With the help of Freshdesk, I was able to offer great customer service to the clients who gave us good company ratings.

I really appreciate that they have a free trial to use for this software and that the customer support they offer is great and helpful.

The interface makes sense to use, and when I needed guidance, the Customer Support Team was SUPER QUICK to help me get to where I needed/wanted to be.

The only negative thing so far, is that some Spanish translations have been erroneous or inaccurate.

The additional issue is if someone can spam your Freshdesk site, then they think they can spam any of your sites.

Happy, good support and account management and good value for money compared to other services in the market.

We are able to track our customers and teams progress. Plus it started our free and there was a chance to learn and implement it into our daily routine and now we are paying for more features.

It has been very good at the time of backing up information and cycling functions that remain programs in the best way effectively.

It felt like it was meant for the company, I was very impressed with how many interesting features you have. It is very secure to use.

US Dollar

Clockify is a cloud-based time tracking solution designed to help businesses monitor employee productivity, attendance and billable hours. Key features include time audit, reminders, data export, customizable reporting and permissions management.

The application comes with a time clock feature, enabling employees to track work hours in real time, enter time in weekly timesheets, or record hours by blocking time in the calendar. With the dashboard, supervisors can examine the team’s activities along with progress of ongoing projects through graphical representations. Managers can categorize time as per jobs, set hourly rates and compare projects' actual time with the estimated one.

Clockify has an integrated system for generating invoices based on time tracked and hourly rates. It helps charge more accurately and make the whole payment process faster and efficient. The application have features for tracking time off and vacation with options for setting time off and vacation policies, or a system where employees earn time off based on overtime work. 

Clockify integrates with various third-party platforms such as Trello, Google Calendar, Asana, Jira, YouTrack, Github, Evernote, Clubhouse, Zenkit, Toggl and more. It comes with mobile applications for iOS and Android devices. The solution is available for free and also in monthly subscriptions and support is extended via documentation and email.



LongDescription

Commenting/Notes

Milestone Tracking

Project Workflow

Employee Management

Automatic Time Capture

Leave Tracking

Status Tracking

Billable & Non-Billable Hours

Billable Items Tracking

Project Templates

Customizable Reports

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Online Time Tracking

Progress Tracking

Task Scheduling

Invoice Management

Attendance Management

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Projections

Resource Management

Sick Leave Tracking

Calendar Management

Collaboration Tools

Clock In/Out

Multiple Projects

Resource Allocation & Planning

Employee Time Tracking

Project Time Tracking

Time Off Requests

Cost-to-Completion Tracking

Mobile Access

Real Time Data

Agile Methodologies

Overtime Calculation

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Project Tracking

Percent-Complete Tracking

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Reminders

Time & Expense Tracking

Reporting/Project Tracking

Customizable Templates

Billing & Invoicing

Accounting Integration

Multiple Billing Rates

Real Time Reporting

Budget Management

Reporting/Analytics

Monitoring

Employee Scheduling

Summary Reports

Mobile Time Tracking

Drag & Drop

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Offline Time Tracking

Time & Attendance

Online Time Clock

Payroll Management

Punch card

Online Punch Card

Employee Portal

Web-based Deployment

For Small Businesses

For Creative Agencies

Time Tracking

Productivity Analysis

Employee Activity Monitoring

Labor Forecasting

Data Import/Export

Performance Metrics

Budgeting/Forecasting

Time Off Management

Messaging

Real Time Monitoring

Workstation Tracking

Employee Self Service

Self Service Portal

Compliance Management

Salaried Employee Tracking

Automated Scheduling

Employee Profiles

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

FREE ($0 forever) plans allow you unlimited users, projects, and tracking.

Activate 7 day FREE TRIAL to try all the advanced features. No credit card is required and you can cancel anytime or upgrade to available Paid Plans:

BASIC ($3.99/user) for administration features like Add time for others, Required fields and Bulk edit.
STANDARD ($5.49) for timesheeting and billing features, like Time off, Invoicing and Approval.
PRO ($7.99) for cost and productivity features, like Scheduling, Expenses, Budgeting & estimates. 
ENTERPRISE ($11.99/user) for advanced security features.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Clockify

Live Online

Webinars

Documentation

Videos

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, social media and instant messaging, improve agent productivity with smart automations, deliver self-service experiences with AI-chatbots and branded help centers, and monitor key performance metrics with powerful analytics.



Support Ticket Management

Engagement Tracking

Cataloging/Categorization

Case Management

Freshdesk is priced per support agent per month, and has 4  different plans. 

Free- $0 (unlimited free agents) 
Growth- $18/agent/month billed monthly or $15/agent/month billed yearly
Pro- $47/agent/month billed monthly or $39/agent/month billed yearly
Enterprice- $83/agent/month billed monthly or $69/agent/month billed yearly

Clockify vs Freshdesk

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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