--- title: "Shortcut Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Shortcut. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Shortcut is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/clubhouse-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Task Management Software](https://www.softwareadvice.com/project-management/task-management-comparison/) / [Shortcut](https://www.softwareadvice.com/project-management/clubhouse-profile/) / Shortcut Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/clubhouse-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/clubhouse-profile/alternatives/) # Shortcut User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 363 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 233 reviews (64%) - 4 stars: 114 reviews (31%) - 3 stars: 15 reviews (4%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I love working in iterations, to ensure we stay focused on the job at hand, and avoid being distracted by too big of a workload. - Makes it really easy to keep track of your tasks and projects, specifically in relation to your company's overall goals and objectives. - The best feature in Shortcut for a marketer is the ability to track the customer journey, which is valuable for UX improvements and ensuring a positive customer experience. ### Most mentioned cons - Features related to prioritization have been massively improved (just by adding that priority level) but its still painfully manual in the kanban view. Why can't I auto-sort stories by priority levels and then finetune their relative position? When I have 20-30 stories in a column it is almost impossible to drag and drop in an efficient manner. - I still lament the lacking integrations but they are not the most critical at this point. - The integrations with these two are quite useless to be frank. ## Shortcut customer reviews Showing reviews 1-25 of 363 (page 1). ### Easy to use - Overall rating: 5/5 - Reviewer: Tanya B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Shortcut has been helpful for cross functional collaboration amongst our teams. It's helped us to track feature requests, bugs and more. #### Cons Not a con, but I just have a hard time switching over to call it Shortcut and still call it Clubhouse all the time. --- ### Took of our Trade - Overall rating: 5/5 - Reviewer: Josh C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. One spot for all teams to work together for client success is always going to be a win for a team. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shortcut does a great job allowing us to manage all facets of our product and being multiple teams together for what is most important, client and end user satisfaction. It follows standard agile flow but allows flexibility where engineers and non-engineers can use it alike. We also utilize their API for templates epics and stories and it is great to work with. Support team and client success managers have been a pleasure to work with when we’ve had conversations. They always are able to handle a situation or get us in touch with someone who can. Lastly the product is always evolving and they are very transparent through their website and slack channel of what is coming next to make your life better! #### Cons Some things were less flexible such as naming conventions and required fields on stories/epics, but these are getting worked out over time (for ex projects are not required any more) #### Reasons for choosing Shortcut Most flexible and best bang for your buck. #### Reasons for switching to Shortcut Wanted one tool with more power and better price. --- ### Short may be an overstatement for shortcut - Overall rating: 3/5 - Reviewer: Kirsty G. - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros This is an adequate task management/tracking software. It has a fantastic Zendesk integration and multiple customizable fields. It also boasts decent search and filtering functions but it isn't particularly user-friendly and filling out all the fields that make it function well takes a great deal of time (hence the title of this review). #### Cons There are no AI/smart suggestions for related epic/team fields so every time you make a new ticket you have to search through them by scratch. They also don't offer a great tag database or tag definitions so you have to create naming conventions separately offline. You also can't use rich text in story descriptions. --- ### Clubhouse is all the software project management you need without the clutter and noise - Overall rating: 5/5 - Reviewer: De Ville W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Clubhouse has been a game-changer for us since we migrated from JIRA. We looked for something that was more lightweight, but still afforded us all the features we need to track our software projects. This is exactly what Clubhouse delivered, and more. I love the fact that Clubhouse gives you everything you need to track a project from the granularity of a sub-task, all the way up to milestones. This makes it easy to distinguish the forest from the trees, and present the relevant story to stakeholders at different levels. We haven't regretted the move to Clubhouse for a single moment, and we're always delighted with the new features that are regularly released. Simply put, Clubhouse gets out of your way very quickly and lets you get on with your actual goal: creating great software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Clean user interface - Fast search - Continuously adding of new, useful features - Great integrations - Free for teams of up to 10 users #### Cons - This is mostly me nitpicking, but I'd say reporting. It has been improving over time though. - It would also be great if there was a tool for simplifying backlog grooming #### Reasons for choosing Shortcut The other tools we evaluated were either too simple for our needs (lack of features) or lacked in usability. We often underplay the importance of the joy of using a certain software product. I continually found that I had to beg people to keep other tools updated with the current state of affairs, wherewith Clubhouse they simply opted to do it themselves. The other options just didn't compare to Clubhouse. #### Reasons for switching to Shortcut JIRA felt feels like an oil tanker, where most companies we need a tugboat, i.e. lean, powerful and agile. JIRA also gives you infinite customizability options, which often leads to over-complication and analysis paralysis. --- ### Shortcut (formerly Clubhouse) is a great task management tool for development teams - Overall rating: 5/5 - Reviewer: Thomas L. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Before switching to Shortcut, we used Jira. While Jira has plenty of features, we found it a bit cumbersome and the performance of the interface was atrocious (everything single task was incredibly slow, even the most basic activities had a noticeable delay). The first major benefit we saw with Shortcut was the speed of interaction - instead of waiting for the interface to catch up, we could just log in and get things done. The integrations with various source control platforms (we use the Gitlab integration) also helps keep task statuses up to date without even having to open the web interface. Overall the speed of the interface and the available integrations lead to a feeling that Shortcut never "gets in our way". #### Cons We started out paying for Shortcut (when it was still called Clubhouse), but were soon switched to a free plan without even having to ask. Although this was a nice gesture on their part, they then released a beta of their new product called Write. This beta is only available for paying users, which is understandable, but having been moved to a free plan meant we couldn't access it. This isn't a major issue, but starting our subscription back up would require going through the approval process with our accounting department again so we've just stayed on the free plan without access to Write so far. #### Reasons for switching to Shortcut Jira was incredibly slow and a bit clunky, while Shortcut surpasses performance expectations and just works how we want it to. --- ### Shortcut the Jira killer - Overall rating: 5/5 - Reviewer: Fredrik H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to get started with. Easy to use. Nice diagrams and overviews. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is extremely easy to use. Quick to setup and understand. VERY cost effective! The team behind Shortcut delivers new and exciting functionality often that really makes a difference. #### Cons I have not idea to be honest. There are really no bad parts of Shortcut for what it is doing! Nice integrations and easy to use, not really something you can dislike. #### Reasons for switching to Shortcut In comparison Jira is overcomplicated while still not delivering any more value. --- ### Shortcut is a great tool for small companies! - Overall rating: 4/5 - Reviewer: Freddie C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Many of the features of this software are useful to our company. Our team has come to heavily rely on the roadmap view and reporting tools. These features have kept our company on track and increased our velocity in immeasurable ways. #### Cons A few of the features our team feels are missing from Shortcut are custom fields and release management. If our team was able to have a reliable release management system, it would be very impactful to our team and customers. #### Reasons for switching to Shortcut This software simplified the product management pipeline and offered the best toolsets for our light touch pipeline. --- ### Simple to use and provides enough features to run and manage sprints for a small team - Overall rating: 4/5 - Reviewer: Cindy C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros - Simple to learn and navigate so the team could quickly start using the product after switching- Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high level- Easy to create sprints and I like the summaries provided on the story points #### Cons - You can only write stories in markdown text. Not a big issue since I've become really good at it! But it'd be good if there was a text editor instead- Sometimes when I create a story and I accidentally click out of it, I lose the progress. It'd be good if they had a draft functionality where the stories get created as a draft straight away #### Reasons for choosing Shortcut JIRA has a quite suite of features however it was too complex for what we were looking for. We need something to track our sprints and features and shortcut was perfect for that. #### Reasons for switching to Shortcut We needed something that was more focused on sprint management --- ### Solid Product with Curated Agile Experience - Overall rating: 4/5 - Reviewer: John D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A solid 8.5/10. Would recommend to others, would use again and keep using, but could stand to improve a few features that would bring it up to a 10. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is a curated experience that intentionally limits setup and flows compared with other products like JIRA which are less "bounded." I think this is better for most teams which do not care to install extra plugins and fight with non-intuitive workflow items. #### Cons There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways I want. #### Reasons for choosing Shortcut Was here when I got here and curated experience. May shift to Gitlab eventually since we do our code there and features set is similar (even if it does not look as nice) to save on the monthly cost. The price point is completely fair, but just an extra expense not worth it for a few features missing as we migrate. --- ### Perfect Tool for Startups - Overall rating: 5/5 - Reviewer: Nick D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used the product for a long time, since the Clubhouse days. We love the tool and leverage it for all of our product management and agile software delivery workflows. It integrates perfectly with our git and error tracking providers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The ability to plan and curate our product backlog and create customized filtered views of our stories. #### Cons The product does not have a great way to document individual requirements or acceptance cases. #### Reasons for switching to Shortcut We found Jira overly complex for what we used it for and too expensive. --- ### Rather lightweight and easy to use once you're used to it - Overall rating: 4/5 - Reviewer: Jo H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I didn't like shortcut at first because I was used to Jira but it definitely grew on me over the past few years. I still lament the lacking integrations but they are not the most critical at this point. Thanks to the customization you get to have, it definitely presents some learning curves for newcomers. Teams need to set it up and onboard their users effectively for Shortcut to be as useful as it could be. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Shortcut feels very lightweight and fast compared to some more popular alternatives like Jira. It satisfies our needs for product development tracking (but not discovery) very well. Writing stories, attaching information is easy and they intuitively turn into previews. The reporting function looks very comprehensive and powerful but we don't use it well enough. I also wished that we were using the engineering part better to integrate well with GitHub -- starting to try it out and it seems to work well. #### Cons 1. The integrations of shortcut with other commonly used software by product managers are lacking. We use shortcut in conjunction with productboard (for discovery) and notion (for company-wide documentation). The integrations with these two are quite useless to be frank. We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic? In comparison, the jira integration seems so powerful we wish we were using that sometimes. 2. For people who are not used to using shortcut, it definitely has a learning curve as it could contain a lot of information and customization. 3. Features related to prioritization have been massively improved (just by adding that priority level) but its still painfully manual in the kanban view. Why can't I auto-sort stories by priority levels and then finetune their relative position? When I have 20-30 stories in a column it is almost impossible to drag and drop in an efficient manner. 4. Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if they go to "Stories" and then use a "Space" to filter down to the current iteration and team. I was abhorred to learn that they were mostly looking at "everything" for a long long time. --- ### A very effective management tool - Overall rating: 5/5 - Reviewer: Manish R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros This software has many cool features which helps make my development process easy and fun, and this is very important because you don't wanna worry about other things when you are busy with your product. The task tracking feature is something I love, making a list of sub-tasks in a task is awesome it helps break down and simplify task. It's super easy to use Shortcut features without going into much details as it's self reflective. #### Cons As of right now I haven't across anything that is annoying or considered as disadvantage. I'm sure team Shortcut will be up for any feedback. --- ### Clubhouse vs Jira? Clubhouse wins. - Overall rating: 5/5 - Reviewer: Sean H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have previously used Fogbugz, Jira, Trello, and a few others, and Clubhouse is the clear winner. You will find some of what I mention here applicable to something like Jira; contains depth, customer service request and issue tracking are highly visible, can be simple to use. But it would be like saying a burger from McDonald's is the same as the burger from Raoul's in NY; they both have buns, a meat patty, and you can create depth with the condiments! You could say that, but you'd be a fool. Are you a large org with cash to burn, needing extreme amounts of control, and customization, with mandated workflows? Jira has your answer. Are you a small/medium team that needs a fantastic feature & project tracking tool that works great out of the box? Clubhouse is hands down the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I find the product to be very simple at the surface with deep capabilities. Previously, we were using Jira and I found the software to be overkill for many of the tasks that we perform. Additionally, so much of Jira's useful functionality (and the Atlassian suite as a whole) is hidden behind paywalls, 3rd party addon services, and little gouges along the way. I absolutely abhor that practice so finding Clubhouse was a godsend. Customer service has been prompt and helpful, and though they have not implemented my feature request, I at least know that it has been prioritized. Team collaboration is great with their Slack integration. My team posts bugs, hotfixes, feature requests in the proper project, and I am automatically notified via Slack. The whole team has visibility to their request's progress. #### Cons Navigating the nomenclature of Stories, Epics, Projects, Milestones, and how they should fit together is a bit taxing at first and takes getting used to. It would be helpful to have visual guides for someone like myself, but the documentation is available and well written. This is where I discovered the depth of capabilities in Clubhouse. You can very simply manage your project with Stories, and you can very finely tune your progress and visibility by getting to know these different groupings. --- ### Shortcut makes managing products, projects, and people simple - Overall rating: 5/5 - Reviewer: Paige Z. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Shortcut has helped my team stay organized, connected, and informed in a hybrid work environment. Everyday they can see who is working on what, who needs reviews or help, and what we’ve accomplished. I run 2 large scale applications and Shortcut has given my team the transparency it needs to operate at a high cadence. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have found that the ability for me to create story templates for my team has improved the quality of the requirements for features, increased the number of test cases we identify before implementation, and has decreased the amount of time it takes my engineers to push fixes for bugs. #### Cons I would say one thing I feel is missing is the ability to see status of team members across multiple workflows. I can click through each one and jot down notes, but when there’s a critical bug it would be nice to just see a birds eye view of who’s working on what so I know who to give it to. #### Reasons for choosing Shortcut We used to use Waffle and that was taken offline. --- ### A relaxing experience - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall when I use Shortcut I feel relaxed compared to other product tools. While in other tools I feel like I am fighting the software generally I feel that Shortcut is just doing what I need to. It sounds silly but not being frustrated is a great thing!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros - I have like many in product at one point or another used Jira - It's way smoother and way less. clunky then jira. Pages are more responsive and load quicker with less jumping - Creating tickets is easy - The UI is visually appealing #### Cons - Lacking integration compared to Jira - Sometimes the auto-save fails and you lose work - sometimes tickets you create are lost in a void if not triaged correctly #### Reasons for switching to Shortcut new job --- ### Simple, elegant, easy project management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like getting a holistic view of all the work our engineering teams are doing, and can easily zoom in on the work of just my team. It's easy for our engineers to create and manage tasks, and easy for me to get a bird's eye view of the work in progress. #### Cons Searching for specific tickets is really lacking - the filters aren't present in the product and are hard to remember. --- ### Clubhouse is the Goldie Locks Level of JUST RIGHT! - Overall rating: 5/5 - Reviewer: Veronica L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. When I started at this company they had no real process and no project management. They were using a collection of about 70 Trello boards to categorize and track work, but there was no roll up view of everything and the sheer flexibility of Trello was too much to manage. I have worked in JIRA and similar platforms before, they are cumbersome to set up and require that you utilize their entire eco-system for more rich-features. Clubhouse is the perfect middle ground. It helps us organize our 6 teams and their workloads, prioritize work among the many company priorities and work with the owners to come up with roadmaps for the future... ALL IN THE SAME TOOL! As we are able to build in our branching and deployment process into Clubhouse, it will be even better for us. We are truly working toward standardizing our work items, planning and estimating and could not have done that without Clubhouse. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use, from day one of setting up Clubhouse it just made sense and was easy to configure for our purposes. It was easy to jump in and start using without much learning curve for all of the team members as well. We love how much work we can have in a single work space and with powerful filtering, searching, everyone gets their perfect view for their purpose! #### Cons I wish there were more canned reporting features for Kanban workflows, but honestly it's not the end of the world since we have access to the REST API for building our own custom reports! Right now our private Gitlab integration isn't working but what is amazing is that Clubhouse support and engineering is working through it with us. I love that about Clubhouse. (Can you tell it's hard for me to find something negative about the software???) --- ### Lots of different features, adaptable to individual needs - Overall rating: 5/5 - Reviewer: Terra M. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has worked well to track the many things going on, ensure accountability and meet our fast-paced start-up team's needs. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Works as expected for an agile project management software; lots of different ways to add granularity (or not) depending on the team's needs. I use it a bit differently when interfacing with PMs vs. developers, and it works well for both. There are a variety of ways to label, flag, track, and segment tasks so it can fit most needs. #### Cons Due to all the customizability, understanding the views and different flags and how they interact can take time. For example, a "team" category may be selected but not a "project" category, so then a task may not show up in a given view. This is ok so long as your team knows what they are looking for and things are assigned appropriately. --- ### Enhance Report Feature and Empty Seat Charges - Overall rating: 4/5 - Reviewer: Ching Yen K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Can branch out the epic easily from origin when too much topic / stories relate to one single task, easy to manage. #### Cons Report : difficult to view milestone and every team member epic / stories completion, declared start and end date vs actual end date.Charging fee : I have team member join and leave, empty seat is a waste of money. --- ### Great Product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Fantastic, it's very straight forward and easy to use within a small dev team (about 30) #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros It's non-invasive product that can be used in many different development processing styles, we have used it from Scrum, to KanBan to ShapeUp #### Cons Tasks/Ideas can easily get lost due to poor organization of shortcut #### Reasons for switching to Shortcut Changed organization, used JIRA before, overall I prefer Shortcut --- ### Best project management tool, period - Overall rating: 5/5 - Reviewer: Arturo D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast. Easy to onboard. Easy to use.Clear #### Cons I like everything, even that one day their team called us to hear us out #### Reasons for choosing Shortcut It was clear on how fast they are, and the onboarding was quick and easy #### Reasons for switching to Shortcut Jira is slow --- ### Shortcut is the easiest to use and fastest project management tool available - Overall rating: 5/5 - Reviewer: Davis H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the interface. It's fast. It's simple. It's as feature rich as we need it to be for the most part. Most integrations necessary for our business are there (GitHub, Slack, Teams). Working with stories and tickets is far simpler than it ever was with JIRA. #### Cons Building custom reports and doing custom searches for old stories for reporting purposes isn't great. It's fast, but I'm not sure what options I have available to search on. #### Reasons for switching to Shortcut Simplicity of use and cost. --- ### Simple fixes would make it awesome!! - Overall rating: 4/5 - Reviewer: Samantha O. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The user interface was great. Buttons made sense and I had a general idea of how to use it upon first look. #### Cons The terminology! All of the agile terminology is flipped or thrown out in shortcut and it makes it so confusing. Why not stick to the commonly accepted agile terms instead of creating new ones and redefining old ones. Adds a huge learning curve that doesn't need to be there. --- ### Thas the easiest way to manage and track your team work - Overall rating: 5/5 - Reviewer: Rafael A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easelly is to edit, tracking and manage your Projects anda tasks. We also manage our OKRs, so its very simple to connect those simple tasks to the strategic goals. #### Cons The dashboard is very complex, I Know its because there are man alternatives and posibilities, but i like simple things, streight to the point, previous setups etc. --- ### A Reliable, Scalable, Continuously Improved Product - Overall rating: 5/5 - Reviewer: Benjamin B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a product manager, I love the usability of Clubhouse (CH). Having come from competitive products such as JIRA, Rally, Pivotal Tracker, etc., CH feels far more intuitive and the user workflows well thought through. I greatly appreciate the ongoing development by the CH team. It's always a pleasure seeing regular alerts come in with rather material improvements. #### Cons Greater attention to how cross-team and cross-account collaborate using the software is a gap for me. Our business has a 2 or 3 different CH accounts mainly due to security needs (limiting certain access for groups of individuals). Which leads me to an additional thought which is, the ability to configure more granular security levels within CH is limited. Especially for an organization working predominantly with enterprise customers, we tend to have highly regulated standards related to third-party approved solutions. ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/clubhouse-profile/reviews/?page=2) --- Shortcut Reviews, Pros and Cons - 2026 Software Advice