Confluence Software


 

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment.

Confluence’s editor feature allows employees to create content such as meeting notes, product requirements and research reports. The solution enables managers to review and share feedback in documents themselves.

Confluence’s knowledge management module provides users with a centralized repository to access and search relevant content according to project requirements. The system lets managers restrict access to confidential data and collaborate within closed groups. Users can publish, organize and access company information in a central location.  

Confluence's task management feature allows managers to delegate, monitor and track changes to tasks assigned to each employee. The task management feature updates managers with status on tasks that are completed, impending, or overdue. The software integrates with JIRA to enable project transparency.

 

Confluence - File overview
 
  • Confluence - File overview
    File overview
  • Confluence - File collaboration
    File collaboration
  • Confluence - Feedback
    Feedback
  • Confluence - Editor
    Editor
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

318 Reviews of Confluence

 

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Software Advice Reviews (35)
More Reviews (283)

Showing 1-20 of 35

Ross from NetPotential
Specialty: Web Design / Development
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great for team collaboration

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

One of the best tools for team collaborations on projects. You can use it to share knowledge to all team members. It sort of acts as a mini wiki for the company which we can turn to when we need info or look for solutions on problems that have been encountered before.

Cons

Image sometimes scales really bad and therefore will look bad when publishing the content. Also, WYSIWYG editor could be improved.

Review Source
 
 

Raewyn from Team FF
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Good for collaboration or wiki type work

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

If you use the Atlassian suite of tools like JIRA and Hipchat then you'll feel right at home here. Great as an internal wiki and place you can share documents.

Cons

The user experience is a bit tired especially as they have recently updated the user experience for JIRA, but I'd expect this will be coming soon.

Review Source
 
 

Andrew from Vivint
Specialty: Software / Technology
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Confluence changes the way we track, prioritize and deliver our content.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I appreciate the thought that went into the day to day features of project tracking. Our content and progress is so much more visible and easy to update our SMEs and project owners on.

Cons

Getting everyone to buy into the system can be hard when first introducing it to a team. Some people have been set in their ways and don't necessarily want higher visibility on their day to day operations. That is not really the fault of the software though, more an unhappy side effect to change.

Review Source
 
 

Nav from Tableau
Specialty: IT/software
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

Currently using this as Wiki at work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would use this anywhere if you are dealing with a lot of word documents and excel sheet for software development

Pros

- easily searchable content using keywords
- cross device support is available
- unsaved drafts are available

Cons

- needs better integration with platforms other than the ones from atlassian
- notification are extremely delayed, which could be annoying at times
- to do tracking is a missing feature here

Review Source
 
 

Robert from Robert Spare Consulting
Specialty: IT Services
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Confluence - an awesome collaboration tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Allows users to create documents that are displayed in the browser without requiring HTML skills; multiple formatting options; rivals desktop word processing documents but allows users to create links to other documents or web pages; keeps a concise history of changes, who made, allows for adding a comment about the change, and will notify watchers of page edits and changes; attachments can be attached to a page so the document is always ready; Gliffy plugin allows flowcharts and diagrams to be created/displayed; new functionality is frequently added and the stability of the product is very good

Cons

On complex pages with multiple formats, the editor can get confused if you use the undo/redo option making editing the page difficult; this rarely happens and can be overcome by saving the page and starting to edit it again.

Review Source
 
 

Arpit from Autodesk Asia
Specialty: Engineering
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Standout tool for documentation and sharing knowledge

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

No doubt about having confluence in your bucket. It is easy to use, collaborate and build on.

Pros

Variety of templates are available to choose with. Uploading documents and images are super easy. We use it mainly for documentation and sharing all the relevant information that everyone needs to know. It is kind of knowledge hub for us.
Confluence's wiki feature is exceptional and used the most by the users.

Cons

The pricing is the main concern for the tool. It is quite expensive for the small size companies who are in growing phase. Microsoft's sharepoint is the competitor to it which is quite cheap.

Review Source
 
 

Phillip from NetPotential
Specialty: Web Design / Development
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Nice UI design - cloud version always automatically upgraded to latest version

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Easy to use, nice UI - just the text editor not being WYSIWYG is the thing not making this software perfect.

Pros

I like how the software gets automatically upgraded as it lives in the cloud.
The new UI is attractive and keyboard shortcuts are very handy!
Easy to use templates to get you started on company documentation.
I like how it updates document followers up updates and allows commenting from team members.

Cons

The only thing I would change is the text editor. The text editor does not include a good WYSIWYG editor.

Review Source
 
 

Michael from CBCC
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Almost great for collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's almost what you want - missing some basic functionality to be a true collaboration platform. Good for IT based people.

Pros

- It's easy to share details and information to multiple people on a project
- Cloud based
- Excellent document version control (keeps previous version of file when you upload/update it)

Cons

- Hard to use VERY basic features
- Task Lists are a basic function, but they are nothing more than text in Confluence
- Assigned items do not generate emails when becoming due or are past due
- Even when a user isn't super active, they still count as a license - and cost can balloon quickly

Review Source
 
 

Varun from Adaptrum
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

A powerful tool for sharing documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great tool for managing the progress of the project.

Pros

It Integrates well with Jira and HipChat.
It is aasy to setup, navigate, and use.
Its Multi-user editing is very useful and I am able to deal with a wide variety of documents and formatting with ease.

Cons

Sometimes documents can be tricky to find if they are on a specific users page.
There is a need to improve the Search option, sometimes it gives irrelevant results during search.
More visual elements can be added

Review Source
 
 

Mary from Praekelt.org
Specialty: IT/software
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Simplistic centralised knowledge base

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Wiki format. Responsive collaboration. Clean interface. Access control for workspaces to protect confidential pages.

Cons

Some hiccups when integrating with JIRA and collaborating with people outside one's organisation. Would also like to see a better way of organising and searching uploaded files to make them more accessible.

Review Source
 
 

ken from salesforce
Specialty: IT/software
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Knowledge Base and Collaboration

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Used as a company encyclopedia. Great search options to file information. Keeps our company connected rather than reaching out to co-workers for information.

Cons

Automatic saving of page sessions. Stronger sharing permissions of content outside of the organization. UI is tricky at times.

Review Source
 
 

Esther from Medical device company
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Confluence

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

- good audit trail of what was written when and by whom
- great for project management and cross functional engagement
- can manage who gets access to what content
- can be customized
- a lot of plug-ins (such as approval process plug-in)

Cons

- certain plug-ins are costly (e-signature plug-in)
- limitations to how much text formatting can be done (as opposed to Word, etc)

Review Source
 
 

Shashank from Revmax
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Value for Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It can be given a chance

Pros

Very easy to use, even for non-technical users. It integrates well with other Atlassian products.
Support the needs for documentation on Scrum

Cons

The site does go down every now and then. That means the data cannot be accessed during that time.
The editing functionality is very poor .

Review Source
 
 

Shivakshi from GlobalLogic
Specialty: Engineering
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2017

December 2017

Great collaboration and content management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how easy it is to edit content. I find that some software makes every little process harder so their software seems "cutting edge". Although Confluence's layout is common, it's classic and everything is easily accessible. I find I am comfortable using it on a daily basis as opposed to other kinds of CMS'.

Cons

I wish I could have more options when it comes to Confluence's text editor. They have great options, but in some areas I feel limited. I like to be creative, so using only the basics in a text editor can be quite boring for me.

Review Source
 
 

chetan from Damco
Specialty: IT/software
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Confluence-Good collaboration wiki tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Experience: A very helpful collaboration and knowledge sharing tool.we can share knowledge, information and keep work organized by creating space for every project and team.
We can give feedback by inline comment on pages and attached file.Really very handy tool to keep your projects on track.

Cons

Til now never encounter with any kind of issue but still i would suggest if they could add more features for reporting as well.

Review Source
 
 

Nitish from Edu.chat Inc.
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Helps me a lot in documentation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Confluence is a great tool for documenting project requirements, meetings, and progress reports
We were having issues with collaborating with multiple remote employees, and confluence has been a godsend. I

Cons

It's a little expensive and confusing at first, but after getting familiar with the environment I no longer have these issues.
Confluence can be so Dynamic, that training someone to use Confluence for the first time is daunting.

Review Source
 
 

Ankush from Colruyt
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Learn by Colloborating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recommendations
Definitely try it out. Make sure you do review the server requirements if you are going to host the application

Pros

Easy to use
Best fit for technical & non-technical people
Decently though UI
Can integrate with Google i.e. you can perform single sign-on
Can integrate with JIRA enabling to maintain User Stories & Task with up to date content
Good tool for agile working model

Cons

Should have the intelligence to suggest widgets
Cannot download entire folder structure created within confluence
Felt that creating space within confluence could look challenging

Review Source
 
 

Kathy from Project KnitWell
Specialty: IT/software
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Confluence took of on its own with our team and is SOARING!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This beats SharePoint by miles. It also has some nice functionality that I don't even think the new TEAMS software in Microsoft will beat (the consolidated meeting action items, ability to create Jira tickets from highlighted text come to mind). Definitely a winner after using Google docs, Dropbox, SharePoint. It is a nice adjunct to Smartsheet for those who use that for their project plans. We just keep a link to Smartsheet on the home page of each project.

Pros

Our team took to this product instantly. Users were creating spaces and meeting notes without any prodding from management. They have quickly mastered setting up spaces for our projects, adding links, pages, roadmaps, requirements, and more. The product is easy enough to set up and to use that the adoption rate is excellent. There are many add-on gadgets to expand the capabilities.

Cons

Amazingly, so far we haven't really found much to complain about. The table functionality is weak, but they have improved it with the last release and there are add-on apps that seem to fill in some of the gaps. Links to excel and google drive work just fine instead of using the tables in Confluence. Formulas in the tables would be highly desirable or the ability to do iframes on the cloud version.

Review Source
 
 

Izabela from Legacy.com
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Confluence

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Confluence is pretty easy to set up and easy to learn. It is a great way to store project information that needs to be viewed by multiple groups.

Cons

The site does go down every now and then. That means the data cannot be accessed during that time. Also seems a bit buggy at times.

Review Source
 
 

Andrea from Cerved Group spa
Specialty: Financial Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Our content management of choice

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Very easy to use, even for non-technical users.
It integrates well with other Atlassian products.
Fully compatible with Microsoft Active directory, which is a plus for our installation.

Cons

Not so many cons.
When upgrading releases, we faced some minor compatibility issues, especially on plugins.
The search feature integrated in the product is under par.

Review Source
 
 
 
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vijay from ebay
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Good documentation collaboration tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's very easy to use collaboration tool. Very good integration with Jira. It has very nice document version control feature. A lot lot lot many other functionalities.

Cons

There are always some bugs discovered while using it. APIs are limited. There are many things you can't do through API. Search capabilities are not that great.

Review Source: Capterra
 

Natasha from Nolo

April 2018

April 2018

It's a great central point for projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
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Pros

It's a great platform for project organization. It is really useful for product management and then other teams to refer to as the product documentation.

Cons

There could be more functionality and capabilities in the platform. It would be even better if it integrated with other project platforms.

Review Source: Capterra
 

Nicholas from SoftSolutions, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Is a great tool for internal documentation to use in a company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

We you confluence to create wiki pages for our employees on software changes, how to's, troubleshooting tips, and management of information as well. I really like the creation of wiki pages to be honest. It helps me share with my team tips and tricks as I learn them to share with my 'group'. Meaning members of my group are 'watching' the group pages and it notifies them of changes. Which in turn allows them to edit the same page and add their knowledge to share with the team.

Cons

This is not really a con more like a feature request, but I notice that if you and someone else are trying to edit the same page, it ends up freezing or never saving either persons information they entered. I have a request into them but I thought I share the only con I have.

Review Source: Capterra
 


April 2018

April 2018

go to documentation platform but lacks innovation

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Functionality

Product Quality

Ease-of-use
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Pros

we use Jira, Jira service desk and Confluence.
Everything works really well all together and we don't have to train anyone on how to use Confluence as it's really easy to get into.
I like the different integrations and snippets that are available.
it's quite basic but helps to keep everything simple and clear

Cons

the new UI make it a bit difficult to find what you need in Jira so hopefully they are not bringing this UI over to Confluence.
THe only challenge is to keep your documentation up to date
it feels like in 2018 we should have a system that disrupts this documentation management process and I don't see confluence going into that direction.

Review Source: GetApp
 

Nakul from Gogo Inflight Wireless

April 2018

April 2018

Promotes an open knowledge sharing culture

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

1) It is very good for knowledge management & sharing
2) They have integration with 3rd party apps. I like the one with LucidChart
3) Always adding new features

Cons

1) Sometimes it does not work on some browsers, but it could be the browser's fault
2) Font styling can be a challenge (just nitpicking here)

Review Source: Capterra
 

Abizer from Accenture

April 2018

April 2018

A very useful tool for managing the complete knowledge repository and team-management information.

Ease-of-use

Functionality

Product Quality

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Value for Money

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There are quite a few business problems that we solve using Confluence, the most important one is team collaboration. with confluence our team can collaborate and share information and documents with ease. We can archive information, we can add information to confluence and every stakeholder will be notified about any updates etc which is quite useful in a high-demand scenario as ours. Another business problem that we solve using confluence is progress tracking and reporting by integrating it with Jira.

Pros

The way we can organize the information and the complete knowledge repository is pretty good. Here we can manage all the data with ease and in properly organized manner. The searching of any information is quite easy. Another good factor is its various integrated tools like I can manage a team calendar here, make various add-ons and integrate it with Jira etc which is quite useful for us.

Cons

Some of the things which I dislike is its Page-Tracking. Sometimes we have seen that the page tracking doesn't work pretty well. Another thing which makes me uneasy is its formatting of pages which is trivial at times and I cannot add much graphics

Review Source: Capterra
 

Taehoon from Enviorment

April 2018

April 2018

Very best product to setup initial initiative for collaborative knowledge sharing and organizing, and still very useful after the setup.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Basic usability is convenient and enforcing collaborations.
Abundant add-ons to enrich functionalities.
Maintenance is relatively easy.

Cons

If the organization is serious about information security, proper consideration is needed beforehand.

Review Source: GetApp
 

ISAIAS from Corporacion Unicable
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Confluence is a tool created for the exchange of files and organization of projects in companies.

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Confluence is a tool made to improve and facilitate the exchange of information in work teams in a company, and help in the management and organization of projects.

Pros

- Its main advantage is that it greatly facilitates the exchange of documents, information and files between members of a work team.
- It is also of great help and usefulness in the organization and management of projects in a company, because it allows you to integrate the members of the work team and to have a better follow-up and documentation of the tasks.
- Another very favorable advantage is that it has a mobile version, which allows you to follow the team's activities from your phone.
- It has a large number of supplements that help you facilitate and simplify daily activities.

Cons

- Something that would be better is that more people are allowed to make edits or modifications simultaneously or at the same time.
- It would be good if they could extend the time they give to the free trial version, so that the user learns to use this tool well and decides to buy or buy it faster.

Review Source: Capterra
 


April 2018

April 2018

He has helped in the communication and organization with the work teams. Improve productivity. Easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Pros

It adapts to the way teams work, it is a flexible tool that can also be customized. Integration with JIRA is essential

Cons

It is very easy to get lost in the projects, that has made me a little complicated, like your search engine.

Review Source: Capterra
 


April 2018

April 2018

Everything you need to keep the company's information organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Pros

With Confluence my team and I have a better way of working. We are more integrated and all under the same guidelines. This tool is unique, it allows us to stay connected through your app on our smart phones. I love its interface is very friendly and almost intuitive. Very easy to use and it is very efficient.

Cons

I think the free trial time should expand a bit. So those who are interested can have a unique experience and will be completely sure to buy the software.

Review Source: Capterra
 

Thomas from Johnson & Johnson

April 2018

April 2018

Usinbg confluence for more than just Project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Although the tool is primarily used as a project management platform we use confluence to house our internal Knowledge Base. It's kinda like an intranet that allows out PM's to have a go to location for knowledge, tools and resources.

Cons

For what we used it for we need a small team to manage the data that is uploaded to the environment.

Review Source: Capterra
 


April 2018

April 2018

My go to option for documentation at work!

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Functionality

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Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Pros

I really like how simple and straightforward this product is to use. I use it as my go-to when documenting project notes, meeting minutes or anything else that needs to be recorded and not lost away in emails.

Cons

Some of the editors sometimes conflict when more than one person is making an edit. It would be good to see a 'collaboration' mode or similar.

Review Source: Capterra
 

Simon from Self Employed

April 2018

April 2018

Easy to use and quickly customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Very easy to use, you learn fast how to use the software effectively. It has a lot of features with powerful functionality.

Cons

Support can be a little slow and for IT projects the macros could be further improved. Not much other cons what I've seen.

Review Source: Capterra
 

Ben from Top Floor Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

A great solution for our company's internal wiki

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Confluence offers many features, and it's available either self-hosted or in the cloud. There is a lot of documentation about how to use it. There are many applications and add-ons that plug into it. It's relatively simple to learn how to edit pages. There are great dashboards and collaboration features. Spaces are a nice way to split up content among different teams or areas of concern.

Cons

Can be a bit pricey. Administration can be cumbersome or complex due to the powerful features available. Can be slightly slow / resource hungry.

Review Source: GetApp
 


March 2018

March 2018

Great software for both internal- and external-facing documentation

Ease-of-use

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Value for Money

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Confluence is a more than capable page for generating support documentation.

Pros

I liked that Confluence is really easy-to-use. A GUI editor means that you can just write things down even if you don't have any background in markdown. Inserting screen captures into your documentation pages is also easy, as all you have to do is copy, then drop the captures into the page, without needing to save them beforehand. Confluence has everything my team needs for coming up with comprehensive support documents. There are also many third-party plugins you can use for your documents, e.g. for generating PDF copies and formatting print-friendly pages.

Cons

Although the GUI editor is cool, at times, particularly when I want to customize a page, it's also its biggest drawback. You can't customize the page at all. Moreover, there are times when Confluence takes too long a time to load. Lastly, although documentation is comprehensive, at times, you have to do a lot of digging before you can find the appropriate support page for a feature. This might be because of the software's broad list of features. Many of the third-party plugins are also quite expensive.

Review Source: Capterra
 


March 2018

March 2018

Good fro keeping up to date

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Product Quality

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Quality
Pros

This is an app used heavily by other departments in my company. I use it to track where engineering and IT are on certain tasks. There's been relatively low adoption of this tool, myself included, but when I've used it, it's works fine and is easy to maneuver through.

Cons

My guess is this tool is more robust than I'm aware of. The whole thing is very austere. Maybe if there were some prompts or alerts, or Did you know... interactions I'd have abetter idea of just how useful, or not useful, this app could be. But, for what I need it to do, it does an adequate job.

Review Source: GetApp
 

Marta from Inwedo
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

More than year of using as a Product owner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

- all documents for the team in one space
- easy acces
- limited access for selected employeese
- text editor and possibility to add tabels
- possibiolity to copy pages

Cons

Complicated and difficult management of users and their access. Very complex and complicated settings.

Review Source: Capterra
 

Harshit from Fiserv

March 2018

March 2018

is a Knowledge Repository

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Knowledge sharing and documentation.

Pros

Third party add-on are available.
Easy to document data.
Document management.
Discussion board.
Well organized and accessible.

Cons

Integration with cloud apps is little clumsy.
Search and formatting can be improved. Can improve on templates.

Review Source: Capterra
 


March 2018

March 2018

Confluence is the "Home-Base" for our company

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Confluence has become our "home-base". It is our go-to for process instructions and documentation, project management, meeting note documentation, and everything beyong.

Cons

There are not too many options for customization within the pages or the templates. Sometimes I wish there was more!

Review Source: Capterra
 

Mahmud from Caspian Mobile

March 2018

March 2018

Great for documentation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I most love the ability that Confluence allows different multiple teams to track, edit, manage everything from anywhere and any device. And you can use it for exchange information with your clients and your staff. Customer service helping too much.

Cons

The only thing that I hate about this software is there is no any autosave feature, you must save everything after you finished your work. And I would like to see exporting tool for download.

Review Source: Capterra
 
 
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