Confluence Software


 

Confluence is a project management software that enables organizations to create, collaborate, organize, and review project documents. The system offers both cloud-based and on-premise deployment.

Confluence’s editor feature allows employees to create varied content ranging from meeting notes, product requirements, and research reports. The solution enables managers to review and share feedback in documents themselves.

Confluence’s knowledge management module provides users with a centralized repository to access and search relevant content according to project requirements. The system lets managers restrict access to confidential data and collaborate within closed groups. Users can publish, organize, and access company information in one central location.  

Confluence's task management feature allows managers to delegate, monitor, and track changes to tasks assigned to each employee. The task management feature updates managers with status on tasks that are completed, impending, or overdue. The software integrates with JIRA to enable project transparency and automatic linking between JIRA issues and software documentation.

 

Confluence - File overview
 
  • Confluence - File overview
    File overview
  • Confluence - File collaboration
    File collaboration
  • Confluence - Feedback
    Feedback
  • Confluence - Editor
    Editor
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

223 Reviews of Confluence

 

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Software Advice Reviews (28)
More Reviews (195)

Showing 1-20 of 28

Jared from New Web Foundation
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Slick, full-featured team collaboration tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and filled with features to help with and encourage team collaboration. There are built-in keyboard shortcuts (ie - edit a page by pressing the 'e' button) - which you don't see too often in cloud-based tools. Projects can easily be created and managed. User management is highly customizeable.

Cons

Like JIRA, the pricing structure can be a bit pricey for mid-sized organizations. Java is required to run Confluence and it uses a large amount of resources on its server. Managing a server for JIRA/Confluence can be more involved than managing and deploying other web-based applications.

Review Source
 
 

Varun from Adaptrum
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

A powerful tool for sharing documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great tool for managing the progress of the project.

Pros

It Integrates well with Jira and HipChat.
It is aasy to setup, navigate, and use.
Its Multi-user editing is very useful and I am able to deal with a wide variety of documents and formatting with ease.

Cons

Sometimes documents can be tricky to find if they are on a specific users page.
There is a need to improve the Search option, sometimes it gives irrelevant results during search.
More visual elements can be added

Review Source
 
 

Mary from Praekelt.org
Specialty: IT/software
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Simplistic centralised knowledge base

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Wiki format. Responsive collaboration. Clean interface. Access control for workspaces to protect confidential pages.

Cons

Some hiccups when integrating with JIRA and collaborating with people outside one's organisation. Would also like to see a better way of organising and searching uploaded files to make them more accessible.

Review Source
 
 

ken from salesforce
Specialty: IT/software
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Knowledge Base and Collaboration

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Used as a company encyclopedia. Great search options to file information. Keeps our company connected rather than reaching out to co-workers for information.

Cons

Automatic saving of page sessions. Stronger sharing permissions of content outside of the organization. UI is tricky at times.

Review Source
 
 

Esther from Medical device company
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Confluence

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

- good audit trail of what was written when and by whom
- great for project management and cross functional engagement
- can manage who gets access to what content
- can be customized
- a lot of plug-ins (such as approval process plug-in)

Cons

- certain plug-ins are costly (e-signature plug-in)
- limitations to how much text formatting can be done (as opposed to Word, etc)

Review Source
 
 

Shashank from Revmax
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Value for Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It can be given a chance

Pros

Very easy to use, even for non-technical users. It integrates well with other Atlassian products.
Support the needs for documentation on Scrum

Cons

The site does go down every now and then. That means the data cannot be accessed during that time.
The editing functionality is very poor .

Review Source
 
 

Shivakshi from GlobalLogic
Specialty: Engineering
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2017

December 2017

Great collaboration and content management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how easy it is to edit content. I find that some software makes every little process harder so their software seems "cutting edge". Although Confluence's layout is common, it's classic and everything is easily accessible. I find I am comfortable using it on a daily basis as opposed to other kinds of CMS'.

Cons

I wish I could have more options when it comes to Confluence's text editor. They have great options, but in some areas I feel limited. I like to be creative, so using only the basics in a text editor can be quite boring for me.

Review Source
 
 

chetan from Damco
Specialty: IT/software
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Confluence-Good collaboration wiki tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Experience: A very helpful collaboration and knowledge sharing tool.we can share knowledge, information and keep work organized by creating space for every project and team.
We can give feedback by inline comment on pages and attached file.Really very handy tool to keep your projects on track.

Cons

Til now never encounter with any kind of issue but still i would suggest if they could add more features for reporting as well.

Review Source
 
 

Nitish from Edu.chat Inc.
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Helps me a lot in documentation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Confluence is a great tool for documenting project requirements, meetings, and progress reports
We were having issues with collaborating with multiple remote employees, and confluence has been a godsend. I

Cons

It's a little expensive and confusing at first, but after getting familiar with the environment I no longer have these issues.
Confluence can be so Dynamic, that training someone to use Confluence for the first time is daunting.

Review Source
 
 

Ankush from Colruyt
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Learn by Colloborating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recommendations
Definitely try it out. Make sure you do review the server requirements if you are going to host the application

Pros

Easy to use
Best fit for technical & non-technical people
Decently though UI
Can integrate with Google i.e. you can perform single sign-on
Can integrate with JIRA enabling to maintain User Stories & Task with up to date content
Good tool for agile working model

Cons

Should have the intelligence to suggest widgets
Cannot download entire folder structure created within confluence
Felt that creating space within confluence could look challenging

Review Source
 
 

Kathy from Project KnitWell
Specialty: IT/software
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Confluence took of on its own with our team and is SOARING!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This beats SharePoint by miles. It also has some nice functionality that I don't even think the new TEAMS software in Microsoft will beat (the consolidated meeting action items, ability to create Jira tickets from highlighted text come to mind). Definitely a winner after using Google docs, Dropbox, SharePoint. It is a nice adjunct to Smartsheet for those who use that for their project plans. We just keep a link to Smartsheet on the home page of each project.

Pros

Our team took to this product instantly. Users were creating spaces and meeting notes without any prodding from management. They have quickly mastered setting up spaces for our projects, adding links, pages, roadmaps, requirements, and more. The product is easy enough to set up and to use that the adoption rate is excellent. There are many add-on gadgets to expand the capabilities.

Cons

Amazingly, so far we haven't really found much to complain about. The table functionality is weak, but they have improved it with the last release and there are add-on apps that seem to fill in some of the gaps. Links to excel and google drive work just fine instead of using the tables in Confluence. Formulas in the tables would be highly desirable or the ability to do iframes on the cloud version.

Review Source
 
 

Izabela from Legacy.com
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Confluence

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Confluence is pretty easy to set up and easy to learn. It is a great way to store project information that needs to be viewed by multiple groups.

Cons

The site does go down every now and then. That means the data cannot be accessed during that time. Also seems a bit buggy at times.

Review Source
 
 

Andrea from Cerved Group spa
Specialty: Financial Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Our content management of choice

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Very easy to use, even for non-technical users.
It integrates well with other Atlassian products.
Fully compatible with Microsoft Active directory, which is a plus for our installation.

Cons

Not so many cons.
When upgrading releases, we faced some minor compatibility issues, especially on plugins.
The search feature integrated in the product is under par.

Review Source
 
 

Daniela from Jellyvision
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Good as a wiki - subpar search capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Easy to learn
Easy to curate
The integration with JIRA is pretty much essential for our organization

Cons

Search is awful! Feels like "Bing"
There's no automatically created "web maps" of webpages that tie to one another.... if a person doesn't keep track of page creation then it can create a mess of a web.

Review Source
 
 

Sanjeev from damco solutions
Specialty: IT/software
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Prepare documentry online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We used this tool as a documentary of our project. So we donot need to shared the updated document every time. user visit on confluence and see the update

Cons

In my experience, I never see any cons of this product. it well integrated with others. I like to use this.

 
 

Jennifer from Decisions Oriented Inc
Specialty: Aerospace & Defense
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

My go to for collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Confluence on the cloud is really easy to use. Non-technical people and technical people can easily figure it out. What I love about it is that it kinda of has a social media feel and but has all of the functionality to manage a Lean Agile project. The integration into the Google Suite of tools has brought some other key features like single sign on via Google Accounts which is kind of nice. Anything to battle security fatigue is a plus in my book. The cost is also really affordable for new businesses and start-ups and even personal projects. Why did I not use Confluence to plan my wedding?! Anyways,I digress..this is definitely one of my favorite collaboration tools out there and if you think you need to work together on a team doing MULTIPLE projects, Confluence is a must have.

Cons

I feel like every time I go in there, there is a new widget to use. There are so many of them that I don't have time to go through them all to find out if it is worth getting! Atlassian should consider sending "recommender" notifications of tools that might fit our needs based on our usage pattern. I'm not overly concerned about privacy here, but if there is a new widget that I don't know about I'd like at least a small tickler or notification to check it out.

 
 

Dev from Damco solutions
Specialty: IT/software
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Manage Your Documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If working with agile in IT industry then we always focus on the manages your discussions and also worry for the Business Requirement Documents for business purpose. In this case you have confluence then don't worry about it. we can easily track our requirements in this.

 
 

parveen from Infosys
Specialty: IT/software
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Excellent tool i have

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent tool

Pros

This is one of the best collaboration tool I have ever used.
It is having the customized dashboard with the rich features of document management coupled with the tracking tool like Jira on daily basis. I have been using it for different activities like project planning, project & team management, requirement gathering, scheduling, team collaboration which are accessible on both web and mobile making the work activities fun and focusing on other project specific activities leaving all other things to confluence.

Cons

As I have been using this for a couple of years, I did not find any so far except on a certain occasion, an error appears and landed out of login, but after that, i did not get any till date.

 
 

Davinder from Damco
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

No need to maintain lots of documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I am working in a software company and our client is using Confluence with JIRA to maintain the documentation part of any development. it has Rich Edit Controls for formatting and better reading. you can create a personal page , allows you to control access. some other feature is : Integration with JIRA and Hipchat, Export pages, Meeting notes etc.

Cons

As per my experience , if you have small team then best one other wise a price is a the concern. all is good other then price.

 
 

Priyanka from Pinaki Technology
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Confluence - An effective way of Documentation with Collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

A great tool for managing the overall project documentation.
The online editor provides the capability to create document with Confluence, eliminating the need of 3rd Party tools.
It has a great capability of importing documents from other file types and creating ready to edit document in confluence.
It's integration with Jira service the need to have an end to end collaboration with User stories and tasks.
GIiffy diagram helps to create the end to end data flow, process flow diagrams.

Cons

It would be great to have the capability to download the entire folder structure created within confluence with the associated documents.

 
 
 
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Showing 1-20 of 195

Marissa from FP

January 2018

January 2018

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great tool for documentation. Allows for easy collaboration which is helpful. Search is really easy which is a plus.

Cons

Sometimes formatting can get a little messed up and needs to be re-done. The permissions can be a little arduous to set up, and making printable PDFs could be a little bit more of a user-friendly process

Review Source: Capterra
 

Ashish from Infosys Limited
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Great tool but I think there should have been more features in the core part of product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Overall product is pretty decent and does the job. Pages overlay and creation of Sub pages is also starlight forward which I really love about the product.

Cons

Formatting of the page from core elements is really very blunt, you have to Know! and then use macros provided by the product to enhance overall look and feel.

Review Source: Capterra
 

Thomas from 3server
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Confluence as platform for your documentation, manuals or guideline

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Confluence is our key to collaboration and knowledge sharing.

Pros

- Collaborative editing
- Easy to install/setup
- Support many languages
- You can use Confluence as wiki, for manual pages or documentations and so on
- Mobile application
- You can extend features with plugins (some of them are free)
- Modern design
- Jira integration

Cons

- Expensive plugins and licence for Confluence
- Setup for "Collaborative editing" feature is not easy when you want use reverse proxy

Review Source: Capterra
 


January 2018

January 2018

Great collaboration software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

- Acts as central repository to share information
- As all information will be shared on one platform that makes very easy to dig in to history for any particular feature

Cons

- Enterprise pricing model is steep
- Floods mail box with notifications, need more granular control to subscribe for updates via mail

Review Source: Capterra
 


January 2018

January 2018

You need to put a lot of time in to make it work for you.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were able to manage numerous projects at once with this and export pages to other file types to share with team members who did not utilize the project. However, it was a chore to manage and keep up with.

Pros

The cost is extremely affordable, especially for small companies/organizations and nonprofits. The add-ons are also affordable, so it's great to be able to customize at a low cost.

Cons

This product takes a lot of time and effort to set up to make it work for you. It's more feasible if a team has someone who is able to fully dedicate their time to project management, but for the day-to-day team who juggles project management along with their other tasks, it wasn't worth it for us.

Review Source: Capterra
 

Daniel from LifeWay Christian Resources
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Great for project managing software projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As a product manager, this tool is a great one to manage progress, create ubiquitous language, develop documentation, and get things done!

Cons

It's hard to use initially as it's not super intuitive, but once you play around with it, it slowly begins to make sense.

Review Source: Capterra
 


January 2018

January 2018

Powerful tool for capturing institutional knowledge, but could use improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Great for large orgs with requirements to capture and link large amounts of documentation across the org.

Cons

Slow UI performance. Search often returns inaccurate results. UI performance could be improved by more lazy loading without so many full-page refreshes.

Review Source: Capterra
 

Randall from Mountain State Information Systems, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great for building knowledge base and capturing work documentation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, Confluence is a great tool for capturing useful and shareable information between individuals, groups, teams, or projects. It contains many useful features and addons that can expand on its basic capabilities.

Pros

We have used Confluence to capture work instructions, business rules, technical information, links to artifacts, tool usage documentation, keeping track of tasks via embedded calendars or links to JIRA. It is for the most part very easy to use, populate, create and organize pages, and add widgets. With elevated privileges, one can manage interface colors, layout, templates, widgets, permissions, spaces, and many others. There are many widgets that can be useful to a project or team.

Cons

If you have access to space and page settings, they seem often unintuitive. It is hard to manage who can or can't view pages and use other advanced features. Confluence's integration with JIRA is very limited, only IDs or IDs with names can be displayed. If there was a way for Confluence to display tables based on a JIRA query, that would be way more useful.

Review Source: Capterra
 

Elanor from Helix Education

January 2018

January 2018

Amazing Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love Confluence. Confluence allowed us to document many processes for others to reference easily and with great formatting options. We were able to put in images, charts, links, bullet points, anything we wanted. It was easily accessible to everyone in the company at locations across the country and was easy to reference and send out when needed.

Cons

Confluence took a little bit longer than I would have liked to be implemented across our company due to lack of adoptability by employees but also due to training and need.

Review Source: Capterra
 

Frank from NewSpring Church
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Great tool in the Atlassian suite of products that helps us with project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the integration with JIRA and Service Desk so that when working through project management you can easily tie together notes, tasks, and tickets all in one place.

Cons

Being used to products like GDocs or Word, it took me longer to get used to the work flow with Confluence.

Review Source: Capterra
 

Allison from LeadAmp
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I have used Confluence for a few years now to document training & processes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
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Confluence is extremely beneficial in that it allows the Development Team to have a centralized repository to store pertinent information that all team members can access.

Pros

I love that Confluence allows me to document all of my training processes and provide a consumable file structure to new employees. I also love that Confluence allows me to enter links within documents for team members to access. I started using Confluence before I used JIRA or HipChat, but now that I use all three I love the ability to link documentation to various JIRA tasks or to mention Confluence documents in HipChat with ease.

Cons

Formatting. I transferred quite a few training documents from the Microsoft Suite to Confluence & the formatting was extremely difficult. I found this took a big bulk of my time with reformatting after I had pasted the information. I also wish there was a more user friendly way to share tables or spreadsheets.

Review Source: Capterra
 

William from NMI

January 2018

January 2018

Good software, that is hampered by the slow speed and constant disruptive ui update.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Once the UI is learned, its very useful for managing complex projects, when the speed is decent. Using the cloud based version,there are times which the speed is terrible. Also screws up the display occasionally

Cons

ITS SLOWWWWWWWW. They keep re-inventing the wheel. The first version we used three years ago was a fine interface.

They've changed it maybe two or three times since then, with each changing things for no apparent reason, breaking user habits, needing retraining to figure out how to accomplish the same tasks.

Its also getting slowwwwer...

Review Source: Capterra
 


January 2018

January 2018

I am a full stack developer in SHARP from last 5 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Versioning, collaborating is wonderful.
A fast and capable wiki that works on mobile
Great functionality, web-based KB & SOP's for our department.
Document collaboration with team members, wiki-like syntax for markup, notification of updates

Cons

Not any issues that I can think of.
Self hosting requires in house technical knowledge and staff training will need consideration
It would be great to have the capability to download the entire folder structure created within confluence with the associated documents.
The deletion of pages. I would like to be able to delete a page and all child pages in one shot. Small issue but it is the part I like least.

Review Source: Capterra
 

Pat from SL

January 2018

January 2018

Easy to use multi-user collaborative tool to share, track and document.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Multi-user editing is super useful. Able to deal with a wide variety of documents and formatting with ease.

Cons

Struggles with larger document sizes. Requires more than typical server requirements if choosing to self-host.

Review Source: Capterra
 

Adam from HealthEquity

January 2018

January 2018

Easy to use, and awesome functionality!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There are so many things you can do with this software, to make the end result your own. I created a knowledge-base that fit perfectly into what our company needed, and it was simple and efficient!

Cons

There are so many options, it can take some time to learn how to use everything. Getting started feels a little like drinking from a firehose, but once you're going, you have so much you can complete.

Review Source: Capterra
 

Reza from DANA Indonesia
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

it's more than just a KB page

Ease-of-use

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Product Quality

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Value for Money

Ease-of-use
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Functionality
Product Quality
Quality
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Pros

it's completely easy to create pages, create your own space for your own or other.
you can rely your documentation needs to confluence.

Review Source: GetApp
 


January 2018

January 2018

Using Confluence as Enterprise portal solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Confluence is stable and quick solution that just works as expected. Easy to set up and configure, user friendly UI.

Cons

Administrative tasks could be a bit more straightforward, sometimes it becomes a challenge to understand what do you need to do.

Review Source: Capterra
 

Stephanie M. from Vulcan Inc.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Industry standard

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Confluence has all the features you could want for documenting, planning, and sharing information with your team. With everything in one place, it saves time and adds productivity. As someone who is obsessed with organization, I love using Confluence.

Cons

Confluence has a lot of features, which can make it tricky and complicated to learn to use. After the learning curve, you'll quickly figure out where tools are if you publish and edit pages/spaces a lot.

Review Source: GetApp
 


December 2017

December 2017

Confluence is a great tool to capture and maintain project information and receive project updates.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to create templates for project documentation.
Ability to receive notification that a document has been updated.
Ability to share and review project documentation.
Integration with JIRA.

Cons

I receive notifications that a project has been updated, but it doesn't always inform me exactly what has been updated, just the general area.

Review Source: Capterra
 


December 2017

December 2017

Confluence is Wikipedia for your internal users.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you are familiar at all with the format of a typical Wikipedia page then you are familiar with Confluence. It is a great way to keep knowledge base articles organized for use within your organization. We have a confluence page for all of our product teams so we can easily stay up to date with the latest work that is being done by each of them.

Cons

Sometimes it can be hard to find exactly what you are looking for within Confluence without having to dig into multiple menu hierarchies. The user interface could be simplified a little bit so those who are less familiar with the overall formatting could find what they are looking for more easily.

Review Source: Capterra
 
 
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