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Confluence vs Helix ALM
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
3.6 / 5
Value for Money
4.3 / 5
3.7 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.4 / 5
4 / 5
Last Review Written
March 19, 2025
September 20, 2023
Pros/Cons
Pros
- I integrate it with jira to show any kind of project progress. The version control feature on confluence is excellent and the fact that multiple people can edit a page at the same time is awesome.
- Best part about confluence is that it’s ease of access and ability to share in various platforms like slack and JIRA.
- Awesome document syncing for online collaboration. Superb permission management for critical security of confidential data.
Cons
- I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.
- You also need to make sure that obsolete information is cleaned or marked obsolete, otherwise documentation rot can make information difficult to find.
- It happened to our team and it made using Confluence unpleasant and annoying.
Pros
- I like that it ties everything together and if you have things set up correctly, you get great trace-ability. It is VERY powerful, and flexible.
- Easy to fit the processes to our needs. It is realy a good thing, that this software is so easy to fit also to smal process and deep, and complex processes.
- The most important thing is Filters and our company using it as much as possible. Also, we are very happy about Requirements section.
Cons
- Lack of HTML support in emails sent by Helix ALM. It still doesn't support inline images.
- In issue window it's hard to see some details as they are hidden in various tabs.
- I use this for test case development and defect tracking.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
