# Confluence vs HubSpot Service Hub - 2026 Comparison - Software Advice > Confluence vs HubSpot Service Hub - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/project-management/confluence-profile/vs/hubspot-service-hub --- [Home](https://www.softwareadvice.com/) / [Knowledge Base Software](https://www.softwareadvice.com/crm/knowledge-base-comparison/) / Confluence vs HubSpot Service Hub Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 24, 2026 # Confluence vs. HubSpot Service Hub: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 24, 2026 # Confluence vs. HubSpot Service Hub: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/project-management/confluence-profile/) [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3692)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Starting Price $5.42per month Free trial Free version Pros: - Team collaboration - Knowledge base creation Cons: - Slow performance - Search functionality issues Who uses Confluence Based on 3692 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (46%) - Top use cases: Document Management (28%), Knowledge Management (21%) and Knowledge Base (17%) 74% of users recommend this product [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) [HubSpot Service Hub](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) 4.4 [(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses HubSpot Service Hub Based on 190 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (33%), Professional Services (12%) and Health & Medicine (10%) - Top use cases: Customer Service (20%), Live Chat (16%) and CRM (15%) 73% of users recommend this product [](https://www.softwareadvice.com/project-management/confluence-profile/) Confluence 4.5 [(3692)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) HubSpot Service Hub 4.4 [(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 3,692 reviews Ease of use 4.3 Value for money 4.3 Customer support 4.3 Functionality 4.4 4.4 Based on 190 reviews Ease of use 4.4 Value for money 4.2 Customer support 4.5 Functionality 4.1 ## User interface * * * ## Key features Features selected based on 3,882 reviews from Knowledge Base * * * Access Controls/Permissions 4.4 Alerts/Escalation N/A Automated Routing N/A Catalog Management 4.1 Collaboration Tools 4.5 Commenting/Notes 4.5 Access Controls/Permissions N/A Alerts/Escalation 3.9 Automated Routing 5.0 Catalog Management N/A Collaboration Tools N/A Commenting/Notes N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Evernote TeamsNot enough reviews ](https://www.softwareadvice.com/project-management/evernote-profile/)[ Microsoft SharePointNot enough reviews ](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)[ JiraIntegration rated 4.7 from 480 reviews ](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) [ IntercomNot enough reviews ](https://www.softwareadvice.com/crm/intercom-profile/)[ WooCommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/woocommerce-profile/)[ OptinMonsterNot enough reviews ](https://www.softwareadvice.com/marketing/optinmonster-profile/) ## Reviews * * * KB Katie B.BAOil & Energy, 501-1000 employees "The Pro's of confluence is it allows you to store content about your products in the one place and it allows you put links on to the one page to have all your documentation for stakeholders to view and read easily. " May 7, 2026 SM SAJJAD M.Logistics ManagerHealth, Wellness and Fitness, 51-200 employees "Also, if you don't establish a strict page hierarchy early on, the file-sharing and space structures can become cluttered quickly." May 25, 2026 DC Daniel C.Automation EngineerHealth, Wellness and Fitness, 51-200 employees "Brilliant - adaptable, scalable automation platform for customer management, marketing and general business organisation and reporting." May 18, 2026 VR Verified ReviewerMarketing Manager and Business DevelopmentMarketing and Advertising, 2-10 employees "For the monthly price we were paying, it felt pretty limiting." Apr 28, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Google Drive vs Confluence](https://www.softwareadvice.com/project-management/confluence-profile/vs/google-drive/)[Google Workspace vs Confluence](https://www.softwareadvice.com/project-management/confluence-profile/vs/google-workspace/)[Salesforce Sales Cloud vs HubSpot Service Hub](https://www.softwareadvice.com/compare/2764-Salesforce/vs/87104-hubspot-service-hub/)[Zendesk Suite vs HubSpot Service Hub](https://www.softwareadvice.com/compare/26892-Zendesk/vs/87104-hubspot-service-hub/)