# Confluence vs Malcolm! - 2026 Comparison - Software Advice

> Confluence vs Malcolm! - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/project-management/confluence-profile/vs/malcolm

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Confluence vs Malcolm!

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Updated June 15, 2026

# Confluence vs. Malcolm!: 2026 Comparison

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Updated June 15, 2026

# Confluence vs. Malcolm!: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/project-management/confluence-profile/)

[Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)

4.5

[(3688)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)

Starting Price

$5.42per month

Free trial

Free version

Pros:

-   Team collaboration
-   Knowledge base creation

Cons:

-   Slow performance
-   Search functionality issues

Who uses Confluence

Based on 3688 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (46%)
-   Top use cases: Document Management (28%), Knowledge Management (21%) and Knowledge Base (17%)

75% of users recommend this product

[](https://www.softwareadvice.com/help-desk/malcolm-profile/)

[Malcolm!](https://www.softwareadvice.com/help-desk/malcolm-profile/)

4.9

[(36)](https://www.softwareadvice.com/help-desk/malcolm-profile/reviews/)

Starting Price

£36.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Malcolm!

Based on 36 reviews

-   Top use cases: Knowledge Management (22%), Forms Automation (17%) and Portal (8%)

89% of users recommend this product

[](https://www.softwareadvice.com/project-management/confluence-profile/)

Confluence

4.5

[(3688)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)

[](https://www.softwareadvice.com/help-desk/malcolm-profile/)

Malcolm!

4.9

[(36)](https://www.softwareadvice.com/help-desk/malcolm-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.5

Based on 3,688 reviews

Ease of use

4.3

Value for money

4.3

Customer support

4.3

Functionality

4.4

4.9

Based on 36 reviews

Ease of use

4.7

Value for money

4.9

Customer support

4.9

Functionality

4.8

## User interface

* * *

## Key features

Features selected based on 3,724 reviews from Knowledge Management

* * *

Access Controls/Permissions

4.4

Catalog Management

4.1

Collaboration Tools

4.5

Commenting/Notes

4.5

Content Management

4.5

Data Import/Export

N/A

Access Controls/Permissions

5.0

Catalog Management

4.3

Collaboration Tools

4.0

Commenting/Notes

N/A

Content Management

4.2

Data Import/Export

5.0

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Evernote TeamsNot enough reviews

](https://www.softwareadvice.com/project-management/evernote-profile/)[

Microsoft SharePointNot enough reviews

](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)[

JiraIntegration rated 4.7 from 480 reviews

](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)

[

HubSpot CRMNot enough reviews

](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

Dropbox BusinessNot enough reviews

](https://www.softwareadvice.com/file-sharing/dropbox-profile/)

## Reviews

* * *

KB

Katie B.BAOil & Energy, 501-1000 employees

"The Pro's of confluence is it allows you to store content about your products in the one place and it allows you put links on to the one page to have all your documentation for stakeholders to view and read easily. "

May 7, 2026

SM

SAJJAD M.Logistics ManagerHealth, Wellness and Fitness, 51-200 employees

"Also, if you don't establish a strict page hierarchy early on, the file-sharing and space structures can become cluttered quickly."

May 25, 2026

TR

Tasha R.Digital Marketing SpecialistMarketing and Advertising, 2-10 employees

"It my best easy to use FAQ, Knowledge Base, Form Automation and Information gathering tool."

Aug 4, 2022

Hari K.FounderComputer Software, 2-10 employees

"Integrations are a bit lacking and haven't really seen man updates (publically)."

Oct 11, 2020

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Google Drive vs Confluence](https://www.softwareadvice.com/project-management/confluence-profile/vs/google-drive/)[Google Workspace vs Confluence](https://www.softwareadvice.com/project-management/confluence-profile/vs/google-workspace/)[Microsoft SharePoint vs Malcolm!](https://www.softwareadvice.com/help-desk/malcolm-profile/vs/microsoft-sharepoint/)[Notion vs Malcolm!](https://www.softwareadvice.com/help-desk/malcolm-profile/vs/notion/)