Confluence vs RedFlag
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.8 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.3 / 5
4.8 / 5
Functionality
4.3 / 5
4.8 / 5
Last Review Written
September 12, 2024
April 16, 2024
Pros/Cons
Pros
- I have had an overall good experience with Confluence and it is easy to create and share documents. If you are using JIRA already I would recommend this.
- I integrate it with jira to show any kind of project progress. The version control feature on confluence is excellent and the fact that multiple people can edit a page at the same time is awesome.
- Great product for sharing software creation and communications. I really enjoyed the workflow and ability to communicate with several developers.
Cons
- I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.
- You also need to make sure that obsolete information is cleaned or marked obsolete, otherwise documentation rot can make information difficult to find.
- It happened to our team and it made using Confluence unpleasant and annoying.
Pros
- What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback.
- I've had a great experience with the Redflag software and team. The application is very easy to use and is extremely helpful in times where we need to communicate to the masses.
- However, the thing I love the most about RedFlag is its Outlook add-in that helps me send out alerts and texts directly from Outlook.
Cons
- In the beginning it is hard to navigate until you have used it multiple times.
- Due to Penn policy, however, we are not allowed to alert our community of immediate emergencies. We must rely on fire alert systems or Penn proper for information about an incident.
- We have not yet had to use it for its native purpose - crisis communication.
Pricing
Pricing Range
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$
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$
$
$
$
$
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Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
