Confluence vs Slack
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.6 / 5
Value for Money
4.3 / 5
4.5 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.3 / 5
4.6 / 5
Last Review Written
September 10, 2024
September 9, 2024
Pros/Cons
Pros
- I have had an overall good experience with Confluence and it is easy to create and share documents. If you are using JIRA already I would recommend this.
- I integrate it with jira to show any kind of project progress. The version control feature on confluence is excellent and the fact that multiple people can edit a page at the same time is awesome.
- Great product for sharing software creation and communications. I really enjoyed the workflow and ability to communicate with several developers.
Cons
- I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.
- You also need to make sure that obsolete information is cleaned or marked obsolete, otherwise documentation rot can make information difficult to find.
- It happened to our team and it made using Confluence unpleasant and annoying.
Pros
- After working in companies that used popular but non ideal instant messaging apps, having a solution as Slack for messaging the team is a lifesaver.
- The best thing about this software is its easy to use and very useful functions. I love being able to select groups to notify or send announcements easy, essentially getting rid of email.
- Overall it's good, fast and very user friendly once you start using it you will love this app.
Cons
- From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.
- When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
- The only thing that I dislike is that I can easily get distracted by the notifications.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
