---
title: "Confluence vs Smartsheet - 2026 Comparison - Software Advice"
description: "Confluence vs Smartsheet - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/project-management/confluence-profile/vs/smartsheet/"
page_type: "comparison"
language: "en"
publication_date: "2026-10-30"
---
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Confluence vs Smartsheet
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Updated October 30, 2026
# Confluence vs. Smartsheet: 2026 Comparison
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Updated October 30, 2026
# Confluence vs. Smartsheet: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
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Add product
[](https://www.softwareadvice.com/project-management/confluence-profile/)
[Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)
4.5
[(3724)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)
Starting Price
$5.42per month
Free trial: Available
Free version: Available
Pros:
- Team collaboration
- Knowledge base creation
Cons:
- Slow performance
- Search functionality issues
Who uses Confluence
Based on 3724 reviews
- Popular among: Small businesses
- Most common industry: IT & Software Development (46%)
- Top use cases: Document Management (28%), Knowledge Management (22%)
75% of users recommend this product
[](https://www.softwareadvice.com/project-management/smartsheet-profile/)
[Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/)
4.5
[(3575)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/)
Starting Price
$9.00per month
Free trial: Available
Free version: Not available
Pros:
- Project management tools
- Collaboration features
Cons:
- Complex learning curve
- Limited advanced features
Who uses Smartsheet
Based on 3575 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (16%), Professional Services (11%) and Health & Medicine (11%)
- Top use cases: Project Management (31%), Task Management (19%)
76% of users recommend this product
[](https://www.softwareadvice.com/project-management/confluence-profile/)
Confluence
4.5
[(3724)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)
[](https://www.softwareadvice.com/project-management/smartsheet-profile/)
Smartsheet
4.5
[(3575)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/)
+
Add product
Add product
## Confluence vs Smartsheet: At a glance
* * *
Product ratings at a glance
| | Confluence | Smartsheet |
| --- | --- | --- |
| Overall rating | 4.5
3,724 reviews | 4.5
3,575 reviews |
| Ease of use | 4.3 | 4.3 |
| Value for money | 4.3 | 4.4 |
| Functionality | 4.4 | 4.3 |
| Customer support | 4.3 | 4.3 |
| Ease of deployment | 4.5 | 4.4 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 7,299 reviews from Business Process Management
* * *
Access Controls/Permissions
4.4
Billing & Invoicing
N/A
Budget Management
N/A
Catalog Management
4.1
Collaboration Tools
4.5
Commenting/Notes
4.5
- Document Review: 4.9
- Documentation Management: 4.8
- Real Time Editing: 4.7
- Requirements Management: 4.7
- Traceability: 4.7
- Knowledge Management: 4.6
- @mentions: 4.6
- Knowledge Base Management: 4.6
- Real-Time Data: 4.6
- Multiple Projects: 4.6
- Document Storage: 4.5
- Content Management: 4.5
- Activity Dashboard: 4.5
- Project Planning/Scheduling: 4.5
- Document Management: 4.5
- Data Security: 4.5
- Collaboration Tools: 4.5
- Status Tracking: 4.5
- Calendar Management: 4.5
- Workflow Management: 4.5
- Project Planning: 4.5
- Commenting/Notes: 4.5
- Prioritization: 4.4
- Activity Tracking: 4.4
- File Sharing: 4.4
- Project Management: 4.4
- Drag & Drop: 4.4
- Tagging: 4.4
- Text Editing: 4.4
- Document Classification: 4.4
- Access Controls/Permissions: 4.4
- Due Date Tracking: 4.4
- Ideation: 4.4
- Task Progress Tracking: 4.4
- Release Planning: 4.4
- Reporting/Project Tracking: 4.4
- User Management: 4.4
- Real-Time Notifications: 4.4
- Task Management: 4.3
- Customizable Templates: 4.3
- Template Management: 4.3
- Progress Tracking: 4.3
- Version Control: 4.3
- Archiving & Retention: 4.3
- Document Capture: 4.3
- Milestone Tracking: 4.3
- Content Publishing Options: 4.3
- Communication Management: 4.3
- Full Text Search: 4.3
- Product Roadmapping: 4.3
- Document Generation: 4.2
- Resource Management: 4.2
- Visualization: 4.2
- Idea Management: 4.2
- Reporting & Statistics: 4.2
- Assignment Management: 4.2
- Alerts/Notifications: 4.2
- Third-Party Integrations: 4.2
- Brainstorming: 4.2
- Reporting/Analytics: 4.2
- Project Tracking: 4.2
- Feedback Management: 4.2
- Self Service Portal: 4.2
- API: 4.2
- Catalog Management: 4.1
- Search/Filter: 4.1
- Mobile Access: 4.1
- Gantt/Timeline View: 4.0
- Customizable Branding: 4.0
- File Management: 4.0
- Rich Text Editor: 3.9
- Discussions/Forums: 3.9
- Email Management: 3.9
- Idea Ranking: 3.9
Access Controls/Permissions
N/A
Billing & Invoicing
4.1
Budget Management
4.0
Catalog Management
N/A
Collaboration Tools
N/A
Commenting/Notes
N/A
- Single Sign On: 4.9
- Project Scheduling: 4.9
- SSL Security: 4.9
- Strategic Planning: 4.8
- Contract/License Management: 4.8
- Real-Time Chat: 4.7
- Visualization: 4.7
- Job Scheduling: 4.7
- Monitoring: 4.7
- Sub-Task Management: 4.7
- Forms Creation & Design: 4.7
- Feedback Management: 4.7
- Due Date Tracking: 4.6
- Secure Data Storage: 4.6
- Reporting & Statistics: 4.6
- Document Storage: 4.6
- Commenting/Notes: 4.6
- Rescheduling: 4.6
- Progress Tracking: 4.6
- Remote Access/Control: 4.6
- Approval Workflow: 4.6
- Customizable Fields: 4.6
- Mobile Dashboards: 4.6
- Project Planning/Scheduling: 4.6
- Task Editing: 4.6
- Project Templates: 4.5
- Drag & Drop: 4.5
- Project Management: 4.5
- Task Progress Tracking: 4.5
- Activity Tracking: 4.5
- Status Tracking: 4.5
- Project Tracking: 4.5
- Multiple Projects: 4.5
- Task Scheduling: 4.5
- Real-Time Data: 4.5
- Role-Based Permissions: 4.5
- Task Management: 4.5
- Goal Setting/Tracking: 4.5
- Data Import/Export: 4.5
- Real-Time Updates: 4.5
- Calendar Management: 4.5
- Reporting/Project Tracking: 4.5
- Workflow Management: 4.5
- Time Tracking: 4.5
- Gantt/Timeline View: 4.5
- Data Visualization: 4.5
- Workflow Configuration: 4.5
- Project Planning: 4.5
- Activity Dashboard: 4.5
- Milestone Tracking: 4.4
- Reporting/Analytics: 4.4
- Mobile Access: 4.4
- Dependency Tracking: 4.4
- Access Controls/Permissions: 4.4
- Reminders: 4.4
- Assignment Management: 4.4
- Collaboration Tools: 4.4
- Idea Management: 4.4
- Issue Tracking: 4.4
- KPI Monitoring: 4.4
- Content Management: 4.3
- Customizable Reports: 4.3
- Contact Database: 4.3
- Client Management: 4.3
- Audit Trail: 4.3
- Customizable Dashboard: 4.3
- Project Time Tracking: 4.3
- Employee Management: 4.3
- Communication Management: 4.3
- Functions/Calculations: 4.3
- Real-Time Notifications: 4.3
- Availability Management: 4.3
- Brainstorming: 4.3
- Resource Management: 4.3
- API: 4.3
- Search/Filter: 4.3
- Email Management: 4.3
- Alerts/Notifications: 4.3
- Deadline Management: 4.3
- Prioritization: 4.3
- Business Process Automation: 4.3
- Recurring Tasks: 4.3
- File Management: 4.3
- Document Management: 4.2
- File Transfer: 4.2
- File Sharing: 4.2
- Version Control: 4.2
- Customizable Templates: 4.2
- Backlog Management: 4.2
- Issue Management: 4.2
- Cost-to-Completion Tracking: 4.2
- Compliance Tracking: 4.2
- Percent-Complete Tracking: 4.2
- Portfolio Management: 4.2
- Forms Management: 4.2
- Projections: 4.2
- Data Tabulation: 4.1
- Scheduling: 4.1
- Billing & Invoicing: 4.1
- Asset Tracking: 4.1
- Approval Process Control: 4.1
- Dashboard: 4.1
- Budgeting/Forecasting: 4.1
- Budget Management: 4.0
- Agile Methodologies: 4.0
- Team Management: 4.0
- Discussions/Forums: 4.0
- Testing/QA Management: 4.0
- Kanban Board: 4.0
- HIPAA Compliant: 3.9
- Data Connectors: 3.9
- Preventive Maintenance: 3.9
- Inventory Management: 3.9
- Time & Expense Tracking: 3.9
- Single Page View: 3.9
- Risk Management: 3.8
- Mobile App: 3.8
- Work Order Management: 3.7
- Widgets: 3.7
- Third-Party Integrations: 3.7
- CRM: 3.7
- Product Roadmapping: 3.7
- Bid Management: 3.7
- Color Codes/Icons: 3.7
- Template Management: 3.6
- Client Portal: 3.6
- Surveys & Feedback: 3.6
- Requirements Management: 3.6
- Negative Feedback Management: 3.6
- EMR/EHR: 3.3
- Equipment Tracking: 3.2
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## Reviews
* * *
Positive review:
TD
Tom D.
Support Executive
Computer Software, 11-50 employees
"It helps bring documentation, project information, and service-related work together in a way that makes day-to-day use much easier. While the administration side can sometimes feel less intuitive, and the support documentation does not always seem to keep pace with product changes, the quality of support I have received has been excellent and has made a real difference when resolving issues."
Jun 25, 2026
Negative review:
LM
Lilyana M.
Planning and Sustainability Professional
Human Resources, 201-500 employees
"Pages can become difficult to navigate when there is too much information, creating a good structure requires time, some features take time to learn, and poorly organized spaces can quickly become confusing."
Sep 6, 2026
Positive review:
KB
Katie B.
BA
Oil & Energy, 501-1000 employees
"The Pro's of confluence is it allows you to store content about your products in the one place and it allows you put links on to the one page to have all your documentation for stakeholders to view and read easily. "
May 7, 2026
Negative review:
SM
SAJJAD M.
Logistics Manager
Health, Wellness and Fitness, 51-200 employees
"Also, if you don't establish a strict page hierarchy early on, the file-sharing and space structures can become cluttered quickly."
May 25, 2026
Positive review:
NP
Neha P.
Incident Manager
Telecommunications, 5001-10000 employees
"I’ve used it extensively to create and manage documentation, track processes, and maintain a centralized knowledge base, which has significantly improved team efficiency and transparency."
May 1, 2026
Negative review:
KA
Khyan A.
Senior Business Development Representative
Computer Software, 1001-5000 employees
"The biggest challenge is that Confluence can become cluttered pretty quickly if there isn’t strong ownership around structure and documentation standards internally. While the interface is generally good, larger spaces can become difficult to navigate over time, especially when outdated pages, duplicate documents, or inconsistent naming conventions start building up."
May 24, 2026
[Read all reviews](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)
Positive review:
SH
SHANNON H.
Insurance Team Lead
Medical Practice, 11-50 employees
"This allows team members to share workspace data safely and attach files, leave cell comments, tag peers and track history via activity logs"
Aug 12, 2026
Negative review:
Chris K.
IT Manager
Retail, 51-200 employees
"Platform Reliability & Integrations: Automations are inconsistent, the platform lacks overall stability, and key third-party integrations (like Salesforce) break frequently."
Aug 4, 2026
Positive review:
MB
Matt B.
Group Technology Director
Broadcast Media, 1001-5000 employees
"It supports governance, compliance, reporting, workflow automation, and client-facing services, helping approximately 1,000 employees work more efficiently while enabling innovation, operational excellence, and recurring revenue generation."
Jun 5, 2026
Negative review:
SL
Saul L.
Co-Chief Executive Officer
Information Technology and Services, 51-200 employees
"During exporting my final PDF (to send to my sponsor), the font sizes would get distorted and you could not even modify the text format in the preview screen."
Jun 16, 2026
Positive review:
NB
Nicholas B.
Owner
Health, Wellness and Fitness, Self-Employed
"Robust Automation Features: Smartsheet allows for powerful workflow automation (e.g., automated alerts, update requests, and approval processes) without requiring coding knowledge."
May 2, 2026
Negative review:
Julieann L.
Office Manager Project Assistant
Construction, 2-10 employees
"Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project."
Feb 17, 2026
[Read all reviews](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/)
## Customer support
* * *
Confluence
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
Smartsheet
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
## Training options
* * *
Confluence
In Person: Not available
Live Online: Not available
Webinars: Available
Documentation: Available
Videos: Available
Smartsheet
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
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