Craft is a cloud-based product and project management solution designed for project teams in businesses of all sizes across various industries. Features include task, idea and release management, product road mapping, version control, feedback collection, a chat and messaging module and more.

Craft helps project managers to customize workflows, track project progress in Scrum story points or time spent and add specific fields and priority scores as needed. The solution also allows users to lay out product roadmaps to plan product releases, milestones, goals and initiatives within a project.

Users can define their roadmap features, Scrum epics and stories with the help of Craft's built-in project editor. Notes and visual markups can also be added to product stories to visually connect different roadmap elements. Additionally, Craft features kanban boards, milestone tracking and cooperative writing features.

Services are offered on a per month per user basis that includes support via phone and email.



7 Reviews of Craft

Overall rating

4.5 / 5 stars

Showing 1 - 7 of 7 reviews

September 2017

Paul from Cornell Unversity

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Supports the entire product management life cycle with a rich and easy to use interface

I need a tool to track documents and workflow associated with product management. This tool does that very well.

Pros

- Allows me to capture all the documents I need from 1) feature prioritization, 2) discovery, 3) design, 4) User testing all in one place. (Also supports implementation but we still use Pivotal Tracker for that.)
- Very natural feeling interface, particularly once you learn how the story attributes (theme, epic, story type, version, sprint, team, and worker) work in the interface.
- Allows stories to be assigned to different teams (and sprints for each team) for different stages of development (prioritization, discovery, design, user testing, etc.) is awesome
- The kanban boards are well designed and implemented

Cons

- It's still an early stage product so some of the features are incomplete and I occasionally run into bugs. That said, they are really responsive with bug fixes and feature requests.
- Some features I would like, for instance, having kanban boards contain stories and tasks from multiple products, aren't yet available. (It's on the roadmap)
- The roadmap diagram feature is weak. (It's slated for improvement.)

September 2017

Derek from Northwestern University

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

I've been using craft to keep track of my plans and manage my startup mvp development.

Pros

Craft is the most comprehensive solution available. It is the only one I have found that offers a full range of product development tracking from early ideation through production and testing. It is also a beautifully designed peice of software that is clean, modern, and a joy to use.

Cons

Craft is young and so I still run into some glitches that makes it not work the way it is intended; however it is clearly being actively improved so fixes are always on the way.

September 2017

Dan from Possible Mobile

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Totally in Love with the Simplicity

Built shared understanding with a geographically fragmented team. Getting on the same page with a virtual team is not easy, this tool is greatly assisting in making that happen.

Pros

The visual user story view is a game changer. Most tools place emphasis on plan and build, but Craft excels and wrangling in the mountain of spreadsheets and docs in the discovery phase. This tool ensures shared understanding with the entire team, arguably the most critical aspect to a successful product launch. Oh, and yes, it does push and integrate with Jira with two-way sync. So there is little reason to not give this tool a go. Last thing I'll say, the tool is beautifully designed and so intuitive and easy to use. For that alone I'm a fan.

Cons

Although they're constantly working on the product, I'm eager to have a mobile companion app as part of the offering.

Response from Craft of Craft

Replied September 2017

Thanks for your review!

July 2017

Steve from Career Muse LLC

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2017

Cool UI and setup

Product Planning

Pros

Has all the features that I would want in a Product Management tool: Sprint planning, Idea backlog, and charting

Cons

It is a bit too expensive and the UI is not intuitive. I got really frustrated clicking around trying to figure out how to move from screen to screen.

February 2017

Вадим from Invent Group

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Amazing tool!

This is the best online tool I`ve tried! Intuitive interface, beautiful UI. Perfectly suits for Agile, Scrum and Kanban projects. There`re a few integrations - JIRA, TFS, Pivotal Tracker, Github

Pros

Interface
User Interface
User Experience

Cons

Few number of integration (hope, it will raise in future)

November 2016

Rudolf from Vector Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Good tool!

Nice UI! Was surprised to talk with CEO of Craft via support chat, seems like he cares about the customers :)

Response from Craft of Craft

Replied April 2017

Thank you, Rudolf!

September 2016

George from Invent Group

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2016

Love this!

I`m using Craft for 2 products. It is great for collaboration with developers team. We have integrated JIRA and now I got the whole vision of product development.

Pros

- Incredible UI/UX
- Good support

Cons

Poor number of integrations with other platforms and tools

Response from Craft of Craft

Replied September 2016

Thanks, George!