---
title: "Creately Software Reviews, Demo & Pricing - 2026"
description: "Review of Creately Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/project-management/creately-profile/"
page_type: "product"
language: "en"
---

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Creately

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Overview

[Reviews](https://www.softwareadvice.com/wireframe/creately-profile/reviews/)[Alternatives](https://www.softwareadvice.com/wireframe/creately-profile/alternatives/)

# Creately Review

From $8-$149/month Free version Free trial 5 plans

Wondering if Creately is right for your organization?

Our Workflow Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Creately

4.4

[(216)](https://www.softwareadvice.com/wireframe/creately-profile/reviews/)

Pricing

Starting at $8.00 flat rate per month

### About Creately

Creately is an AI-powered visual collaboration platform designed to help teams move from complex ideas to clear, structured roadmaps in record time. By combining an intuitive infinite canvas with first-of-its-kind AI diagram generation, Creately automates the manual work of creating flowcharts, technical architectures, and organizational systems.

Beyond simple drawing, Creately functions as a central source of truth for global teams. With real-time multi-user editing, thousands of smart templates, and seamless data integrations, it enables IT, Engineering, and HR professionals to visualize workflows and manage projects within a single, data-linked workspace. Scale your collaboration and improve organizational clarity with the world’s most intelligent diagramming solution.

Do you work for Creately? [Manage this product listing](https://www.g2.com/products/creately/claim_requests/new?auto=true)

Wondering if Creately is right for your organization?

Our Workflow Management Software selection experts can help you in 15 minutes or less.

## Creately User Interface

## Popular Creately Alternatives

Main Product

Creately

4.4

[(216)](https://www.softwareadvice.com/wireframe/creately-profile/reviews/)

Ratings Breakdown

-   4.37Ease of use
-   4.28Value for money
-   4.24Customer support
-   4.26Functionality

Pricing

Starting at $8.00 per month

Get Price

Alternative Product

[Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/)

4.5

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Ratings Breakdown

-   4.43Ease of use
-   4.36Value for money
-   4.27Customer support
-   4.42Functionality

Pricing

Starting at $9.00 per month

Get Price

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4.9

[(588)](https://www.softwareadvice.com/diagram/sketchwow-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.86Value for money
-   4.83Customer support
-   4.67Functionality

Pricing

Starting at $39.00 per month

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4.5

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Ratings Breakdown

-   4.24Ease of use
-   4.16Value for money
-   4.17Customer support
-   4.44Functionality

Pricing

Starting at $5.00 per month

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[draw.io](https://www.softwareadvice.com/diagram/draw-io-profile/)

4.6

[(773)](https://www.softwareadvice.com/diagram/draw-io-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.67Value for money
-   4.19Customer support
-   4.39Functionality

Pricing

Starting at €5.00 per month

Get Price

Alternative Product

[Miro](https://www.softwareadvice.com/project-management/miro-profile/)

4.7

[(1705)](https://www.softwareadvice.com/project-management/miro-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.42Value for money
-   4.35Customer support
-   4.57Functionality

Pricing

Starting at $10.00 per month

Get Price

## Creately Pricing and Plans

Starting price: $8.00 per month

Free Trial

Free Version

Free

$0.00

Plan includes:

-   Unlimited Canvases
-   Unlimited Collaborators
-   JPEG and PNG Export

Personal

$8.00

flat rate, per month

Plan includes:

-   All Import/Export
-   Basic Collaboration
-   Email Support
-   Unlimited Documents
-   Unlimited Folders
-   Unlimited Number of Shapes
-   Unlimited Storage

Team

$8.00

per user, per month

Plan includes:

-   Email Support
-   AI diagrams
-   Chat support
-   Advanced Collaboration
-   Account management

Business

$149.00

flat rate, per month

Plan includes:

-   Advanced Collaboration
-   All Import/Export
-   Basic Team Admin
-   Priority Support
-   Unlimited Documents
-   Unlimited Folders
-   Unlimited Number of Shapes
-   Unlimited Storage

Enterprise

Pricing available upon request

Plan includes:

-   Advacned Team Admin
-   Advanced Collaboration
-   All Import/Export
-   Customer Success
-   Priority Support
-   SSO/SCIM
-   Unlimited Documents
-   Unlimited Folders
-   Unlimited Number of Shapes
-   Unlimited Storage

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Creately Features

-   Popular features found in Workflow Management
    
    Access Controls/Permissions
    
    Alerts/Notifications
    
    Approval Process Control
    
    Collaboration Tools
    
    Compliance Tracking
    
    Document Management
    
    Drag & Drop
    
    Forms Management
    
    Reporting/Analytics
    
    Search/Filter
    
    Third-Party Integrations
    
-   More features of Creately
    
    API
    
    Auto Update
    
    Brainstorming
    
    Business Process Automation
    
    Charting
    
    Commenting/Notes
    
    Component Library
    
    Content Management
    
    Customizable Fields
    
    Customizable Templates
    
    Customization
    
    Data Import/Export
    
    Data Linking
    
    Design Templates
    
    Desktop Interface
    
    Diagramming
    
    Document Embedding
    
    Drag & Drop Editor
    
    Employee Photos
    
    Employee Profiles
    
    Feedback Management
    
    File Management
    
    Flowchart
    
    Freehand Sketch
    
    Gantt/Timeline View
    
    Generative AI
    
    Graphical Data Presentation
    
    Graphical Workflow Editor
    
    HR Management
    
    Idea Ranking
    
    Ideation
    
    Mind Maps
    
    Mockup Creation
    
    Multi-Language
    
    Multiple Projects
    
    Multiple User Accounts
    
    Network Diagram
    
    Organizational Charting
    
    Org Chart Creation
    
    Planning Tools
    
    Presentation Tools
    
    Preview Functionality
    
    Process Modeling & Designing
    
    Project Management
    
    Project Planning
    
    Project Workflow
    
    Publishing/Sharing
    
    Real-Time Notifications
    
    Screen Capture
    
    Single Sign On
    
    Smart Chart Legend
    
    SSL Security
    
    Strategic Planning
    
    Synchronous Editing
    
    Tagging
    
    Task Management
    
    Team Management
    
    Template Management
    
    Templates
    
    UI Prototyping
    
    Version Control
    
    Whiteboard
    
    Wiki
    
    Wireframe Creation
    
    Workflow Configuration
    
    Workflow Management
    

## Creately Integrations

Slack

Integration rated undefined from -1 review

Confluence

Integration rated undefined from -1 review

Google Workspace

Integration rated undefined from -1 review

Jira

Integration rated undefined from -1 review

Microsoft Teams

Integration rated undefined from -1 review

GitHub

Integration rated undefined from -1 review

## Creately User Reviews

## Creately customer ratings

- Overall rating: 4.4/5
- Total reviews: 216

### Rating distribution

- 5 stars: 130 reviews (60%)
- 4 stars: 62 reviews (29%)
- 3 stars: 16 reviews (7%)
- 2 stars: 3 reviews (1%)
- 1 star: 5 reviews (2%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.3/5
- Customer support: 4.2/5
- Functionality: 4.3/5

---

### an instinctive and simple to utilize Visual Collaboration stage

- Overall rating: 5/5
- Reviewer: Nimanthi R.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Key highlights of Creately Simple to Use Interactive Interface Constant Collaboration for Team Work Expertly Designed Templates to Get Started Fast Broad Shape Set Grouped into Libraries Fare Diagrams as PDF, JPG or PNG Work area Application for Offline Drawing Coordinated Google Image and Icon Finder Search Code Generation to Embed Diagrams to Websites Takes a shot at Windows, Linux and Mac OS Network Browser to Quickly Find Diagrams Capacity to Import Images Single Sign-On Drag and Drop Interface

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Creately is an instinctive and simple to utilize Visual Collaboration stage that is utilized by dispersed groups far and wide to convey all the more successfully. Creately's special and incredible relevant interface is anything but difficult to utilize and it works with the full capacities of a Desktop application. Creately is open anyplace, draw and configuration directly in your program. No downloads or chaotic security setups required. It is a totally intelligent online programming worked for cooperation. You would now be able to welcome your group, customers, and clients to safely survey, remark and update business, specialized and logical outlines. The plastic, hues and actually simple to utilize. Basic, straight forward to utilize and not costly Simple diagram creation. Simple to look work for articles. Simple print It is effectively imparted to numerous clients to have a living archive for cooperation.

#### Cons

I can't think whether anything I didn't care for. Now and then it's extremely hard to import an SVG record Maybe a few highlights to upgrade the look and feel of the outlines. Ongoing joint effort highlights appear to hinder the application a bit The charting interface is structured in light of straightforwardness and accommodation. Shapes are assembled into libraries and just the vital libraries are stacked so the interface won't get jumbled with shapes. With ongoing joint effort, numerous clients can deal with together on a similar outline. Everybody can see the changed made by others immediately, making it simple to respond and decide. Our inventive highlights incorporate relevant apparatus bars and 1-click make an interface. In 1 single tick, you can make the following item and the vital connectors too

#### Vendor response

Hi, Thank you for taking the time to leave such a detailed review. We’re glad to hear that Creately has been useful as an online visual collaboration tool and that the interface, templates, shape libraries, sharing, commenting, and real-time collaboration have supported your work. It’s great to know that being able to create diagrams directly in the browser and collaborate with others has made the experience more convenient. We also appreciate your feedback around SVG imports, visual customization, and collaboration performance, as it helps us understand where the experience can feel smoother for teams working on shared diagrams. Best regards, The Creately Team

Replied May 2026

---

### Academic purpose

- Overall rating: 5/5
- Reviewer: Dharti G.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It was amazing I used it for my academic purposes and it is excellent

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Well it provides different types of visual graphs which helps a lot to understand

#### Cons

For me, everything was good but I think it should have better searching option and drag and drop feature as well

#### Vendor response

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately helped you create visual graphs that made information easier to understand. It’s great to know you had an excellent experience using it for academic purposes. We also appreciate your feedback around search and ease of moving elements around, as it helps us understand where users may want an even smoother experience. Best regards, The Creately Team

Replied May 2026

---

### Review for Creately

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 10000+ employees
- Product usage: Used monthly for less than 6 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I don't remember having any complaints, so it must have been fine.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I don't even remember what this app does. Consider reminding reviewers in the email.

#### Cons

No clue. Wasn't memorable, obviously. aSorry.

#### Vendor response

Hi, Thanks for taking the time to leave a review. We appreciate your honesty and are glad to hear you don’t remember having any complaints about your experience with Creately. Your note about adding more context in review emails is helpful as well. Feedback like this gives us a better sense of how we can make the review experience clearer for users who may be responding after some time. Best regards, The Creately Team

Replied April 2026

---

### I LIKE CREATELY

- Overall rating: 4/5
- Reviewer: MONICA Q.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I think this app is very useful for my job as a teacher. I have a little school and I enjoy using creately with my students

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

la possibilità di creare mappe senza modelli già preimpostati la possibilità di salvare tutte le mappe

#### Cons

it isn't possible to search a work inside of a folder , writing in the search space

#### Vendor response

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has been useful in your work as a teacher and that you enjoy using it with your students. It’s great to know you value being able to create maps freely and keep your work saved in one place. Creately also supports searching and organizing work within folders, which can help when managing multiple diagrams. We appreciate your feedback, as it helps us understand where we can make these options easier to find and use. Best regards, The Creately Team

Replied April 2026

---

### Effective Visual Collaboration Platform

- Overall rating: 5/5
- Reviewer: Ferdynand O.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Creately has been positive. It has streamlined our project planning and made visual collaboration much easier. I love how I can share diagrams with my team and get feedback quickly. However, I believe there’s still room for improvement, especially regarding advanced features and mobile usability.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really liked the intuitive interface of Creately. It made it easy for me to jump right in and start creating diagrams without a steep learning curve. The real-time collaboration feature is fantastic; I could work with my team seamlessly, and we could see each other's changes instantly. The variety of templates available saved us a lot of time, and the infinite canvas allowed us to organize our ideas without feeling restricted.

#### Cons

On the downside, I found that the free plan has some limitations that can be frustrating, especially for larger teams. The mobile experience could also use some improvement; it’s not as user-friendly as the desktop version. Additionally, while I appreciate the features available, I sometimes wish there were more customization options for complex diagrams.

#### Vendor response

Hi, Thank you for taking the time to leave such a thoughtful review. We’re really glad to hear that Creately’s intuitive interface made it easy to get started and that real-time collaboration helped your team work together more smoothly. It’s great to know the templates, infinite canvas, and sharing options have supported your project planning and made feedback easier. We also appreciate your notes around larger team needs, mobile usability, and customization for more complex diagrams, as they help us better understand where users would like an even smoother experience. Best regards, The Creately Team

Replied May 2026

---

### diagram for school project

- Overall rating: 5/5
- Reviewer: Luis Roberto C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used monthly for free trial
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I used it for a project I was doing for college.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The ease of creating diagrams compared to other programs.

#### Cons

I was unable to use some functions I needed to create a higher quality diagram.

#### Vendor response

Hi, Thanks for sharing your experience with Creately. We really appreciate you calling out both the positives and the areas where we can do better. We’re glad to hear Creately made it easier to create diagrams for your college project compared to other programs. Feedback like yours helps us better understand how Creately is used in real academic scenarios and guides us as we continue improving the platform. Best Regards, The Creately Team

Replied April 2026

---

### Perfect experience

- Overall rating: 5/5
- Reviewer: Brendon S.
- Verified reviewer: Yes
- Industry: Computer Hardware
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It was a tool that helped me in creating anything I wished to

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is a versatile tool that helped me a lot.

#### Cons

Advertisements that always popped up when I was using the tool where too much and disturbing

#### Vendor response

Hi, Thanks for sharing your experience with Creately. We’re glad to hear that you found it versatile and helpful for creating the visuals you needed. We appreciate you taking the time to share your feedback. It helps us better understand how users experience Creately while creating and organizing their work, and where we can continue making the workspace smoother and more focused. Best regards, The Creately Team

Replied April 2026

---

### Great Tool for Collaborative Diagramming and Planning

- Overall rating: 5/5
- Reviewer: Shae B.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Creately has been effective for collaborative projects, especially for visualizing workflows and mind maps. It’s straightforward, integrates well with other tools, and speeds up the planning process.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Creately’s interface is very intuitive, making it easy to create diagrams quickly. The templates and real-time collaboration features are also strong points, particularly useful for teamwork.

#### Cons

Some advanced features require a paid plan, which could limit users on a budget. Occasionally, minor bugs affect user experience.

#### Vendor response

Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been useful for collaborative diagramming, planning, and visualizing workflows and mind maps. It’s great to know the intuitive interface, templates, real-time collaboration, and integrations have helped your team move faster through the planning process. We also appreciate your feedback around advanced features and the occasional user experience issues, as it helps us understand where we can continue making Creately smoother and more accessible. Best regards, The Creately Team

Replied April 2026

---

### Highly recommend

- Overall rating: 5/5
- Reviewer: Kristina H.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used weekly for free trial
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Good. I recommend others to use it. It is well put together.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Organized and professional. They really care for the needs of their customers.

#### Cons

Faster response time. More avenues of communication.

#### Vendor response

Hi, Thank you for taking the time to leave a review. By sharing your experience with Creately, you’re helping other users who are exploring solutions and looking for honest, real-world insights. We’re really glad to hear that Creately felt organized, professional, and well put together. It means a lot to know that you’d recommend it to others, and we appreciate your note around improving communication and response times. Your feedback plays an important role in helping others understand the experience Creately aims to provide, while also helping us see where we can continue to do better. Best regards, The Creately Team

Replied April 2026

---

### A college must have

- Overall rating: 5/5
- Reviewer: Alicia P.
- Verified reviewer: Yes
- Industry: Writing and Editing
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experiences have been nothing but positive. I have received an A on all of my assignments used by these templates.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the many charts and visuals. This has helped me so much to download maps for my college assignments. It's so easy to download and use the possibilities are endless to make your assignments stand out from others.

#### Cons

I love everything there is no need for change.

#### Vendor response

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has been easy to use and helpful for creating charts, visuals, and maps for your college assignments. It’s great to know the templates have helped you create work that stands out and that your experience has been so positive. Feedback like yours helps other users understand how Creately can support clear, polished visual work for academic projects. Best regards, The Creately Team

Replied April 2026

---

Showing 1 - 10 of 216 Reviews

[See All Reviews](https://www.softwareadvice.com/wireframe/creately-profile/reviews/)

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