Excellent platform with ease of use

It helps us manage the document / info sharing between the client, our firm and the potential investors. It also allows us to manage users, their permissions etc. It is also helping us managing the analytics on user access. It is easier to upload large size files and share it with intended users which is not possible on outlook due to size limits.

Pros

Dealroom is easy to use, you can populate dealroom with your due diligence folders and create due diligence list right inside the dealroom instead of sending the due diligence list separately to your clients.

Cons

Missing Outlook plugin which is mostly available will update tab that would allow execution team to update status on this would allow execution team to update status on transactions.

DealRoom review

Great tool for us to share very sizeable documents at a reasonable cost.

Pros

DealRoom is very easy to set up, upload and share docs on a confidential basis.

Cons

There is not a great way to add summary comments or notes to the notification email on new files uploaded. Additionally, the file name gets cut off in the cover email notifications.

DealRoom - Gets The Job Done But Leaves More To Be Desired

It achieves it's basic purpose but there are other data rooms with enhancements that provide a better experience.

Pros

The bulk download capabilities, the organization by data room when you are in multiple, and the ability to view documents without downloading them.

Cons

There is no feature to sort all documents by upload date so that you can see what is new since you last logged in. Some other data rooms have a feature where you can sort new documents by your last login date or by new documents since a particular date you choose.

CPA

Seems to perform well for requirements

Pros

Ease of use once features understood. Set up initially by Atlas Technical Consultants Inc. attn: [SENSITIVE CONTENT HIDDEN]. You should contact her for her opinion of the data room ease of use, download process etc.

Cons

No negative comment the data room features seem to be easy to use.

Complete, accessible and easy to use.

The platform is great. It offers an exclusive feature so I can upload and manage request list! It is easy to use and I have no headaches about additional volumes, since they offer unlimited volume.

Pros

Incredible Project Management features and unlimited volume on a monthly subscription!

Cons

It can take 30 min. for support response.

Amazing VDR!

Uploading documents and making changes are so easy. Any time I use a different VDR I get frustrated.

Pros

It is much easier to use then most other VDR's I have worked with. The functionality and intuitive features are the best out there.

Cons

There are no specific complaints I have with this software. A VDR is supposed to make things easy for us to upload documents in a secure location and Deal Room has solved that problem.

Great data room for users

Pros

DealRoom was a great platform for a project I recently worked on. It provided timely notifications when new items were uploaded to the site, and it the folder structure was easy to navigate and search.

Cons

DealRoom was easy to use and access - I can't think of anything that I didn't like about the platform.

Observations of first time User

Access to a very large cache of documents to be viewed by multiple people across the world

Pros

Documents seem to be easily found and easily opened

Cons

When I added a request, the other users with access get notified of my request but not me. It is off putting at first as I was not sure that my request had been processed. When an email is received notifying of a new document added to a folder, I tried accessing that via both the document link and the folder link. In each case, it took me some time to work out how to get back to the main menu. There needs to be an clearer and easier path (for first time users) back to the main menu of document folders .

DealRoom Review

We use DealRoom for Due Diligence and Integration Planning. We love that it is permission-based, down to folder within a section. It has been abundantely helpful getting visibility and real-time updates to the team members involved.

Pros

It's very user friendly and has a clean UI/UX.

Cons

I've sent a product request for a "Checklist" feature to be added.

General comment

Very good overall

Pros

Ease of access and download, limit that need for attachment

Cons

Sometime hard to navigate. going back and forth should be simplify

DealRoom Feedback

Good. We didn't control the software choice but it was easy to use.

Pros

This was our first time using DealRoom. Our partner uses this as a secure data portal for sharing sensitive, controlled data. We found it very useful and if we had questions, the support team was very quick to respond, resolve, and confirm we understood why the issue occurred and that we were clear with the explanation. The system was easy to navigate and track usage and updates.

Cons

No significant issues. We were a little confused at times when one person on the team reviewed "new" data which caused the "new" flag to fade and others might miss this due to the volume of data shared. A suggestion: retain the "new" flags for one full day and change the color once the entry is initially reviewed (e.g. green moves to yellow) and stays yellow for 24 hours so the team knows it's new but has been reviewed. Not a big thing, just a suggestion.

Most responsive and innovative dataroom provider in the market right now

Very easy to use

Pros

I love task tracking feature that is unique to the DealRoom software and the fact that you can control permissions down to the individual file level, but what I like the most about this software is the customer suppport. The CEO personally reads and sometimes responds to customer inquiries and requests for features. Additionally, the customer support team is extremely responsive and works to resolve your issue within 24 to 48 hours.

Cons

There are certain features that I would like to see in the group permissions management section, but I have been told the team is already working on it and the new feature should be out in 1-2 weeks!

DealRoom Review

We are managing the diligence process of several M&A transactions. DealRoom allows the transfer of documents to multiple parties with the ability to individually set groups permission schedule. Further their analytics tab allows us as the sell side adviser to see who has been active in the data room or not, providing a little bit of visibility on the investors interest levels.

Pros

I like how user friendly the platform is. One of my favorite features is the ability to relabel the documents index order if necessary, unlike most competitors.

Cons

I wish it had a Q&A feature similar to most competitors. One other feature I would suggest is the ability to "white label" the platform allowing a more personalized feel (company logo in the corner).

Much needed platform for banking with exceptional ease of use

Deal Marketing, Documents Upload, Documents Receiving from Clients, Investor Access to Deals

Pros

Dealroom has multiple features that make it easy to use, including very clear and user friendly interface, drag and drop options, pulling and downloading due diligence list directly

Cons

Absence of Microsoft outlook plugin as well as inability to update/track deal marketing progress so you can categorize deals in terms of their status.

One of the best

Thoroughly impressed, prefer it over competing products such as intralinks, MerrillDatasite One and even Ansarada. The download and processing speed of the site really stands out to me.

Pros

This software has stood out to me for various reasons. - Fast download speed to easy zip folders which have smaller capacity and are therefore easy to email forward. - Loading speed of the pages is considerably faster than other deal platforms. - Q&A function is user friendly and simple with clear indicators to questions being answered and edit/attachment functions.

Cons

- It doesn't seem clear to me as to how to attach data room document numbers to the top of the document when downloaded from the site. - The exported excel index does not include the date which documents were unloaded to the data room.

Fast and intuitive

I have only used DealRoom as a user, but am definitely open to considering it as an administrator during upcoming engagements.

Pros

What I liked most was the speed and ease of the bulk download function. Due to the transactional nature of my work, I have used many different data room providers. DealRoom certainly performs in the top range and compares amongst the best. The ability to access and save a bulk download link is particularly useful when my internet connection may be patchy while travelling, and I might require multiple tries to download a file.

Cons

The notifications feature could be improved. As my organisation removes the formatting from emails, it would be very useful to have an option to send notifications as text (without html).

Excellent customer service!

The best part about using DealRoom by far was my experience with the customer representative, my customer success manager throughout the process. She chatted with me while in the portal, offering tips to ensure I took the best advantage of Deal Room's features. Even after I left the portal, she continued to follow up, doing everything within her power to guarantee I had a 10/10 experience. No other VDR platform I've used has even offered that type of personal support. And on top of that, she was one of the strongest, most courteous, and most helpful customer success manager's I have encountered in any product or service I have ever used!

Pros

I have experience with a few different Virtual Data Room platforms: Merrill DataSite, Donnelly, etc. Most platforms focus only on privacy and functionality at the expense of general user interface. I found Deal Room to be incredibly easy to use, despite having never used it before. This ease of use was greatly augmented by my experience with my customer success manager, who I will describe below.

Cons

There was very little not to like. The software did exactly what I needed it to.

DealRoom Review

Using the site for M&A transactions, it is easy to keep all relevant parties on the same page.

Pros

The functionality and intuitiveness of the software are the most important features. The simple yet elegant design makes navigating the site quite easy.

Cons

Realizing that there can be vast amounts of data with long pathways, ideally it would be easier to download all files without renaming any of the files.

Extremely easy to use.

Pros

I like the functionality of the software. There are some very helpful features and the software is very user friendly.

Cons

I would like the option to have multiple admins. I would like to be able to customize the software a little bit more.

The Art of the DealRoom

Pros

For starters, this company has A+ customer service. Whenever I need help or have issues, they're very quick to help out. Also really love how DealRoom allows all stakeholders in the deal to communicate together in a timely fashion. The ability to track tasks is also a lifesaver--when perusing through hundreds of deals a week, it gets quite hectic without software.

Cons

One thing I think the software could improve on is integration with other software (ie Outlook). Also has somewhat of a learning curve, but so do most software products. Very happy overall.