Intuitive, just like managing folders and documents on my computer. Never had a proble gaining access.

Notifications for each document uploaded coukd be overkill at times, would orefer a daily rollup or a proactive outreach based on the volume of notifications I was getting to ask if I’d like to turn them off.

Great, no complaints.

It's very intuitive, easy to maintain and make adjustments to folders throughout the process.

Occasionally download time can take longer than expected.

It achieves it's basic purpose but there are other data rooms with enhancements that provide a better experience.

The bulk download capabilities, the organization by data room when you are in multiple, and the ability to view documents without downloading them.

There is no feature to sort all documents by upload date so that you can see what is new since you last logged in. Some other data rooms have a feature where you can sort new documents by your last login date or by new documents since a particular date you choose.

Very easy to use

I love task tracking feature that is unique to the DealRoom software and the fact that you can control permissions down to the individual file level, but what I like the most about this software is the customer suppport. The CEO personally reads and sometimes responds to customer inquiries and requests for features. Additionally, the customer support team is extremely responsive and works to resolve your issue within 24 to 48 hours.

There are certain features that I would like to see in the group permissions management section, but I have been told the team is already working on it and the new feature should be out in 1-2 weeks!

I like the functionality of the software. There are some very helpful features and the software is very user friendly.

I would like the option to have multiple admins. I would like to be able to customize the software a little bit more.

For starters, this company has A+ customer service. Whenever I need help or have issues, they're very quick to help out. Also really love how DealRoom allows all stakeholders in the deal to communicate together in a timely fashion. The ability to track tasks is also a lifesaver--when perusing through hundreds of deals a week, it gets quite hectic without software.

One thing I think the software could improve on is integration with other software (ie Outlook). Also has somewhat of a learning curve, but so do most software products. Very happy overall.

I liked that the workflow through the tool centered around what is most important in M&A transactions - getting things done. With the focus around Requests, DealRoom allows you to easily understand what needs to get done and who is responsible for outstanding items. The platform is simple and doesn't try to over-complicate the workflow for M&A pipeline management.

The focus on agile M&A can be a double-edged sword - while it helps get things done more quickly and introduces flexibility into your process, it isn't always what traditional M&A personnel are used to dealing with. For example, with the "Requests" approach not being named "transactions" or "playbook tasks" there can be some hesitation from the old-guard to adopt such a tool.

Easy to use. Very user friendly so I find ways to use it.

Clients sometimes go into junk. It can be very helpful though.

Virtual data room to track buyers and provide them access to sensitive company documents for their due diligence.

The security and ease of use is very helpful. We are able to get potential buyers all of the relevant documents in a concise manner and to track who is reading what documents.

Being used to other virtual data room databases, it takes a bit of time to get up the learning curve on the nuances of DealRoom versus others.

Served as a buy side consultant

Easy indexing easy to navigate tree clear TOC

difficult to download Q&A had too many approval steps

The best part about using DealRoom by far was my experience with the customer representative, my customer success manager throughout the process. She chatted with me while in the portal, offering tips to ensure I took the best advantage of Deal Room's features. Even after I left the portal, she continued to follow up, doing everything within her power to guarantee I had a 10/10 experience. No other VDR platform I've used has even offered that type of personal support. And on top of that, she was one of the strongest, most courteous, and most helpful customer success manager's I have encountered in any product or service I have ever used!

I have experience with a few different Virtual Data Room platforms: Merrill DataSite, Donnelly, etc. Most platforms focus only on privacy and functionality at the expense of general user interface. I found Deal Room to be incredibly easy to use, despite having never used it before. This ease of use was greatly augmented by my experience with my customer success manager, who I will describe below.

There was very little not to like. The software did exactly what I needed it to.

Our analyst recently departed I so I had to quickly step into manage the VDR for a client transaction. To my happy surprise, DealRoom was very to use (and very intuitive). I highly recommend the product.

Nothing comes to mind. Perhaps the analytics behind how folks are using the VDR could be enhanced.

We often use DealRoom to manage transactions--such a big help to keep everyone organized and on the same page.

My favorite is the ability to download the data room index and keep folders organized. Organization is key!

There isn't anything I like least about the software.

Ease of use Secure data transfer for confidential documents easy investor access via group creations

We love the ease of use for our due diligence process. This platform allows a streamlined process to request and receive documents.

We wish that there were office plugins so that files can be saved directly within dealroom and easing up our overall use.

Very nice and usefull. I particularly appreciate to receive alerts when new documents are uploaded.

Easy to use, very clear file structure, files are easy to donwload

There are no elements that I can see in that area.

Ease fo use is the best feature of this platform. We love the customization and drag and drop features

We wish this platform had more analytical features, and allowed for outlook integration as well as a desktop version that can be installed to our computers in office for quicker access.

Overall, DealRoom has been great but maintains room for improvement.

Easy to use and the quick response time has been critically helpful

The alerts received when documents are uploaded by the client could be made easier to sift through. Currently, you'll have to carefully look through the email alert whereas other DR providers alerts really throw the newly uploaded docs into your face. Anything to free up bandwidth.

Very good overall

Ease of access and download, limit that need for attachment

Sometime hard to navigate. going back and forth should be simplify

A good tool to share, review and track action items (along with the current status of action item). The software is easy to use and functions as advertised.

You are email notified of all changes/adds to dealroom.

Spreadsheets can be a challenge to see all cells- you will have to download to get a full file view. This can add a little time - when you just want to see a quick response.

Excellent platform/tool with easy navigation and use. I would highly recommend.

Easy to use and navigate through as well as real time notifications when new documents were submitted.

Unable to use the request for information function but that may have been the way my company set it up.

The ability to quickly navigate through new files in a short amount of time greatly increases efficiency.

The ability to quickly see what has been uploaded to the data room in the previous 24 hours. This is extremely helpful.

Instead of a notification email just saying there are new documents and then listing them out, it could say that "5 documents have been added to the finance folder" which would provide a quicker understanding of whether they are material to my workstream.

Our org. chart presents a challenge due to the various global locations, where we exist. This tool allows us to work cohesively, never missing a beat.

The ease of use and ability to incorporate it seamlessly to the pre-existing working model.

So far so good, nothing negative to report.

How files were organized and the email alerts I received when new files have been uploaded.

Difficult to determine date of file uploads through the deal room website.

Nice platform and User friendly

The most likeable from dealroom is, The notification is popped up when the new documents uploaded,

There is no notifications shown, When the document is moved from one place to the another place inside the deal room. Sometimes, It's difficult for another user to find out the documents.

Generally very positive and would be happy to recommend it to colleagues or peers.

Sustainable, navigable ease of use. It was easy to move around and induced user interaction in a way that trained me to adjust to some of its more unique features.

There were times when I found preview screens to distort the image of the document.