Demand Metric Software

4.52 / 5 (21)

Our advisors have recommended this product 1 time in the last 30 days

About Demand Metric


Demand Metric is a cloud-based agile project management solution designed for marketing professionals, product managers, consultants and marketing tech vendors. The solution caters to various segments such as customer engagement, digital marketing, product management, operations management and staffing management.

Demand Metric features smart projects which provide a pre-built project plan with tools, training and other resources. The solution offers smart projects for advertising, events, public relations, product marketing and more. Marketing assessments let managers monitor staff performance by providing a summary report with links to tools and resources for improvement. Further, a prioritization tool is also available.

Demand Metric features tools such as frameworks, playbooks and toolkits. The solution helps users to select software using technology research, request for proposal templates and vendor evaluations. Managers can train staff using various marketing courses and certifications. Additionally, pre-designed presentation templates are also available.

Demand Metric is priced on a monthly subscription basis. Support is provided via email, online help, community forums, live chat and over the phone.



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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

21 Reviews of Demand Metric

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

4 stars

(8)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 21 reviews

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September 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Easy to use agile project management software for marketers

We've used many project and task management tools in our journey to adopt an "Agile" approach to our work but Demand Metric has been the only one that was super simple to use (and for our team to adopt with limited training), but had the capability to roll-up our tasks across all projects on the interfaces we need (board, calendar, list). Since we've started using Demand Metric my team feels much more in control of our department, things don't slip through the cracks, and we produce higher quality work, faster. Overall, I'd say that Demand Metric has been very supportive and available to help us, and their software with its integrated tools, templates, training, checklists and pre-built projects for marketing has had a tremendous impact on the productivity and effectiveness of our marketing team.

Pros

I like how you can view and filter your tasks across all projects on each of the Kanban Board, Calendar, and Table view. I've used Trello, Jira, Asana, and Basecamp in the past, and I always had to bounce in and out of each project to see what what going on across my whole team; with Demand Metric, I can drill down to the key tasks I need to see in a couple of clicks, and it super easy to use.

I also love that it was designed specifically for the needs of Marketers with pre-built project plans, checklist, and thousands of customizable, rebrandable Microsoft Office tools & templates, training courses and other resources that are embedded right into the software.

Cons

I'd like to see an integration with Slack to add tasks directly into the app, and integration with Office 365 would help our team collaborate more online with the great tools and templates we use from Demand Metric's extensive library.

Response from Demand Metric of Demand Metric

Replied September 2018

Thank you for your review. We have plans to integrate with several apps in the near future such as Slack, Outlook, Gmail, Box, Dropbox, OneDrive, Google Drive, Office365, Google Docs, Harvest, and many more via Zapier.

February 2019

Victor F. from Lee Hecht Harrison

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Demand Metric Is My Most Valuable Consulting Resource

Demand Metric has enabled me to expand my consulting services with the knowledge and tools that I have utilized. I give this resource my highest recommendation and a membership delivers incomparable value.

Pros

As an executive Coach and business consultant, my clients have a diversity of marketing and sales development needs. With the resources and tools that are available to me on Demand Metric, I'm able to lead and guide my clients in developing strategies, plans, and programs that are customized to their wants and needs. Additionally, I'm able to continuously expand my knowledge and expertise with the wide variety of webinars and self-paced learning tools that are available to me on Demand Metric. It is my one stop resource for my marketing and sales consulting and coaching initiatives.

Cons

It's hardly a complaint but there is so much content on the site that it can be a little bit overwhelming. However, the Demand Metric team has always been proactive and responsive to my requests for support.

Response from Demand Metric of Demand Metric

Replied February 2019

thanks for this great review Victor! We really enjoy working with you too!

January 2019

Anne from Michigan Virtual

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2019

Excellent product

I have had a good experience with both the products and the service with Demand Metric. We have used the prioritization tool to help us decide which projects we would take on for the year and which would need to wait. This was particularly helpful when we evaluated projects against our strategic plan. In addition, we have used resources for customer experience, product development, and strategic marketing, all of which guided our thinking in new ways or provided a useful tool even if we didn't use the entire framework.

Pros

The most valuable thing for me in the Demand Metric library are the frameworks. In my job, I wear a lot of hats, and I often am charged to investigate and implement ideas or systems that are new to me. The step by step frameworks give me not only the big picture but break it down into steps that I can implement as I see fit. Because everything is customizable, I can pick and choose what works for my project and my company.

Cons

While the templates are customizable, it's not always easy to change the branding colors, especially in the Excel documents. If I could live in a perfect world, this would be a Saas platform with a WYSIWYG editor and take it out of Excel all together.

February 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2019

review

Pros

software is getting better. Ease of workflow and notifications between updates on projects is still a work in progress. We have been pleased with recent updates and changes in a short time to meet our needs and look forward to whats to come. Customer service has been incredibly responsive to support our requests or questions.

Cons

its in development. Abilities to easily share and view recent updates without using email and have comments and updates if you're associated to the project on one screen box in real time would be key. Also overall views of projects...having more information on each project vs. just status and card title would be helpful. Monday.com offers some cool views and features in that way.

Response from Demand Metric of Demand Metric

Replied February 2019

Thanks for your review! We plan to launch an Activity Feed in February that will provide users with real-time updates on the task card, project, and system-wide level, along with a personal notifications stream. We're also adding project analytics to the dashboard to show number of tasks outstanding vs. completed, start and end date, and progress. If you can share more specifics about what views you like about Monday, we can look to incorporate (please email info@demandmetric.com with feedback).

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

January 2019

Extensive collection of necessities

While I never have engaged customer service I've always loved my subscription. I've held a subscription for several years on and off with different companies. I would say it's a must buy for any project manager, operations manager, or marketing team.

Pros

As a project manager, I've used Demand Metric for years. Often I'm tackling unique challenges on new projects and and work types that I'm not experienced with. DM's library of templates has been invaluable as I built out my document library and take on work that is new for me and my organization.

Cons

The graphic design on some of the templates feels a bit outdated.

Response from Demand Metric of Demand Metric

Replied January 2019

Thanks for the feedback! We've spent all of 2018 updating the design of our tools & templates, and are about 95% complete. Video tutorials will be redone in 2019, so check out the new versions on the website when you have some time!

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2019

Extensive catalog of marketing resources

The training modules have helped me understand areas of marketing I'm less familiar with and apply structure to brainstorming and ideation that helps nonmarketers understand what we're trying to accomplish. When the breadth of the available resources becomes overwhelming, I reach out to the team and have a call or email reply within one business day.

Pros

The sheer volume of training, tools, templates, resources and information makes Demand Metric an essential resource for marketers and communicators. The integration of all those resources with project management functionality puts Demand Metric ahead of most other vendors in the space, most of which provide either resources OR PM functionality, but not both. Customer service is excellent. If I need help finding a tool or applying a resource to my business, the team is highly responsive and helpful.

Cons

The volume of information and the specificity of the tools can be a little overwhelming. It can be a bit like pulling a thread -- one resource leads you to needing to complete a different tool leads to needing training on another aspect. That said, customer success team is responsive, helpful and available to point users in the right direction and talk through specific business applications.

Response from Demand Metric of Demand Metric

Replied February 2019

Thanks for your review! We're always here to help!

October 2018

Kurt from America's SBDC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Fantastic Marketing and Sales Tool

Customer service is some of the best I've received anywhere. The Demand Metric team is quick to respond and knowledgable.

Pros

Convenient way run marketing and sales projects
Provides excellent team visibility
Step-by-step approach keeps the team organized
Saves an incredible amount of time
Hundreds of asset templates - ready for use

Cons

Occasionally, I have trouble opening assets in Safari, but no problem on other browsers. Likely the problem is on my end and it only occurs rarely.

Response from Demand Metric of Demand Metric

Replied January 2019

Thanks for the review!

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

February 2019

Demand Metric PM platform

I love the content - i think the pre-set project templates are great , i think you guys are on the right track.

Pros

i like how you could see all tasks at once

Cons

You have to set up your task properly of the all tasks boards becomes so over burdened its becomes useless - just too much stuff.

I would have this board to show me all projects with maybe a dot or something to let me know about deliverables/task associated without listing the task.

the notification were via email vs in the system. The main reason i want a PM system is to keep the conversations in the system and cut down on emails. This was the main reason we decided to go with Monday as we (like many companies) have far to many emails ) being eable to keep project related emails contained in the platform helps focus the communicatio and cut down on email clutter or worse missing an assigned task.

Jira integration - without this there is not hope in getting out engineering team on this platform. I know it on your road map, but it really has to be there is both the product and dev team are going to be able to use this system.

January 2019

Robin from Omnigo Software

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

A great resource for any marketing professional!

With the help of DemandMetric's resources, we were able to get a new marketing department up and running in a minimal amount of time. Not having to reinvent the wheel was so beneficial --- having to create similar tracking tools and templates from scratch would've been a huge burden for us.

Pros

Having access to such a broad selection of resources provided our team with everything we needed to get our department up and running. The tools and templates were simple to use and easy to implement!

Cons

Having access to a user community (perhaps with sub-groups of similar users) would be very helpful as a new organization trying to determine best use and implementation of many of the tools and other resources offered.

Response from Demand Metric of Demand Metric

Replied January 2019

Thanks for the feedback Robin!

February 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Amazing Tool for Marketing Professionals

Pros

Demand Metric makes it easy for marketing professionals to craft frameworks and strategies for their departments with pre-built templates, courses, and workflows. With Demand Metric I am able to save time on creating worksheets and presentations and instead focus on implementing strategies.

Cons

I have not encountered any cons with the software so far.