Deputy

RATING:

4.6

(714)

About Deputy

Deputy is a cloud-based human resource management (HRM) solution that provides employee management and scheduling functionalities. Deputy's rostering application can calculate overtime and provide capabilities to schedule staff. If a team member cancels their shift, managers can send a shift request to their next available staff member and fill the shift’s space. In addition to time/attendance and scheduling, Deputy incorporates other features that include a communication platform that creates a way to generate announcements in a single space for all employees. Deputy also supports integration with several payroll platforms on the market and offers performance management functionalities to the users. Support is provided via phone, employee guides, and other online resou...

Deputy Pricing

30-day free trial, no credit card required. Scheduling: $2.50/user/month Time & Attendance: $2.50/user/month Premium: $4.50/user/month Enterprise: Please contact for Enterprise pricing Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

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Deputy Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Deputy

1 - 5 of 687 Reviews

Glenda

Verified reviewer

Used daily for less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2016

Excellent & Easy to Use Time Management System

Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective. We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

PROS

The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

CONS

The Android app doesn't provide as many features as the IPhone app.

User Profile

Jessica

Verified reviewer

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Deputy solves scheduling and timesheet issues

As a company in a dynamic business, we use Deputy to track employee hours, breaks, meals, and vacation requests. It's convenient to set up a time. We make good use of the ability to choose from several locations as well as the News Feed. They like how simple it is to use.

PROS

User friendliness of the interface is high. It gives just enough information to make decisions, without overwhelming the reader with facts that are unrelated to the topic at hand.

CONS

The inflexibility of Deputy's design architecture means that users cannot alter the interface's appearance. It would be convenient if each user could customize their own color scheme and background image.

Reasons for switching to Deputy

Planning is far less difficult than with other people. Our continued use of Deputy is largely attributable to the News Feed. The website and mobile app are both very user-friendly. Helpful for punching in and out, determining how long lunch breaks should be, and other workplace timekeeping needs. It's simple to track down needed paperwork.

Julie

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed January 2022

Worst customer support ever

PROS

It is easy to schedule, roster available on smart phone and has a time clock system so employee work hours can be tracked and monitored.

CONS

If a software is going to suit many businesses (as advertised) the company needs to be open to discussions with all types of businesses so that the software is adaptable. This does not happen. The customer support is atrocious. You get a robot answering then a online chat forum. It is time consuming to interact with this forum - they waste time repeating your questions, responses are very condescending, they have no power to make any changes. For example, I have for the last month requested that someone from the country I live in and is involved with the software design(and therefore have the ability to make changes) contact me (?telephone) I have finally been told that even if they call they will not be from within the country I live in - and therefore are just one level higher in the overseas call centre. One frustrating example - the time clock system is an important part of any rostering system - and they have just issued a new feature where staff can clock in and out from home, without any consultation or ability to turn off this feature. While this may suit some businesses it does not suit mine and I am sure I am not alone. Unfortunately this leaves the door open for staff to be fraudulent and defeats the purpose of a clock on/clock off system.

Nathalie

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Deputy - The Best Online Clock-in System!

I loved using Deputy every day. What's not to love? Everything is laid out for you in a very simple, yet pleasing design. You can clearly see your schedule and any upcoming time off. Clocking in and out is super simple as well. I loved using Deputy at every company which was smart enough to implement it!

PROS

I love the easy-to-use layout. It's super user-friendly making it truly a no-brainer to navigate and use daily.

CONS

Honestly, I loved Deputy and had no issues with it. My complaint is that my company stopped using Deputy and switched to an inferior time-keeping system. Deputy was much better.

Utsav

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Love it. Great Product. Highly Recommended.

PROS

I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy provides such an easy and user friendly way of doing all that I do. Copying and pasting shifts is a joy. Overall user experience is great for me.

CONS

Not that I remember in specific. However, total labour cost tracking mechanism like Employment Hero's would be a plus.

Reasons for switching to Deputy

Employment hero was too messed up, not clean interface, no copy paste options for schedules.