All DeskTrack Reviews
1-19 of 19 Reviews
Sort by
Shaily
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Overall good
Helps in identifying the productivity of the employees and where they are spending their overall day, helped in increasing the productivity of the company based on8 months of deployment
PROSReports give us a good narrative how our people are giving extra efforts to make workplace more productive and where they are lagging. Overall Detailed and transparent report
CONSSo far so good need weekly email reports as well needs to be introduced
Rakesh
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Good tracking software for measuring the productivity of the employees
In work from home, how much time my team was spending on the system was the toughest task because there are several task monitoring software is available but tracking and monitoring were not available to us. Desktrack simply solved this issue.
PROSEasy to use the administrator portal and it is quite simple for the employees to install. One can easily maintain their privacy by easily logging off the software in case of any private work. Overall as an administrator, it gives you easy hand in simply monitoring the work productivity. In terms of services and value for money, it is quite better than other available tracking software.
CONSEasy to use as an administrator. User report with time spent on application software in details gives us the simple calculation for increasing productivity.
Manisha
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2021
Feature list feedback
Great. Able to track the employees productivity and blacklisting urls
PROSIdentifying the productivity of the employee, easy implementation.
CONSCertain features like adding the project time into productive time instead of showing idle time.
Reasons for switching to DeskTrack
Lack of Reports
Thazeem
E-Learning, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Desktrack Provides Ease of Management and give the insight of Employee activity
I have a good experience with this tool and its been using 1 year . Gives the accurate data what we are looking for it
PROSIt is good anlaytical tool to give the employee activity report
CONSIntegartion with old version of software installed already
Yasmin
Import and Export, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
very helpful
Employee know someone is keeping a track hence they started to work with more sincerity which resulted into more productivity.
PROSvery helpful to monitor employee who are working remotely & to monitor the activity of employee by checking their detailed URL report.
CONSmay not give you exact figures of working and idle hours, takes time to sync the data.
Nupur
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Easy to monitor remote team with DeskTrack
It helps us to track time, attendance, productivity of the employees in this online work from home scenario
PROSIts easy to use and help us to track the time and productivity of the employees as an HR
CONSSometimes it marks some productive applications as non productive
Amit
Airlines/Aviation, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Wonderful experience, the software has reduced the manual workload. Great software
we are happy to share feedback for your software Time Saving and essay to use
CONSThis is to inform you that software taking to much internet
Daleep
Pharmaceuticals, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
nice application
overall experience is good, as i am getting the all my users activity of their system.
PROSeasy to use, easy to maintain, easy to implement
CONSonly admin panel on dashboard, no any user/guest user option, but i hope they will definitely provide in the near future.
Ankit
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Good product at affordable pricing
The overall experience with the Desktrack was excellent. Faced some issues in the starting but then after resolution, it was working perfectly fine.
PROSDesktrack was easy to use and easy to understand. Managing the application was also convenient. Coordination with support team was a another good experience as they were always ready to help.
CONSThere was nothing which was not liked in the software.
Reason for choosing DeskTrack
According to the requirement, they provided the product at very less cost. At the time of covid, the sales team was very active and support team was available everytime.
Vivek
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Great Software
it gave you complete visibility in terms of who is doing what? even you can track file-level timesheets. it's good software and recommends you to try it once.
PROSProductivity. I like the way it gives you employees productivity, idle time, etc.
CONSExpecting an app for iOS and scheduled reports.
Ritesh
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
DeskTrack - For daily use in Enterprise
Awesome!
PROSIt summarizes work done by employee every day
CONSIt tells a lot more details and helps go deeper.
Reason for choosing DeskTrack
Desktrack is simple to use, easy to configure
PremKumar
Information Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Good Software
Good software for employees monitoring and payrool featues
CONSGood Dashboard and features. Lot of features there
Vivekanand
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Easy tracking tool
Easy to use, I like desktop screen capturing, support is good, very accurate Overall good system monitoring tool.
CONSthere is a chance of improvement in the Dashboard, reporting format, in auto-generated reports, we can add more details.
Anil
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
DeskTrack Assists with time management
The biggest benefit has been the ability to clearly know my time by project.
PROSThe SW has features that allow me to see where I am spending time. I helps from a billing perspective by allowing me to track the hours by contract.
CONSI didn't find any issues setting p or using the SW.
Vendor Response
Thanks for posting the reviews!
Replied June 2019
Pradeep
Marketing and Advertising, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Vermmillion
very good software these are dropbox features
CONSTNT tagger is very good and also svc is good
Vagisha
Research, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Awesome!
Works Smoothly without any interruptions, convenient and easy monitoring, visualizations and reports for quick overview
CONSNone. The software met our requirements perfectly
Anshuman
Legal Services, 51-200 employees
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
TT consultants
Overall exp is good.
PROSGenuine price User friendly interface Great customer support
CONSSoftware still needs some points to close. There few things pendant Ng to be cover in order to get the exact data.
Rohan
Luxury Goods & Jewelry, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE