dotloop Software


 

dotloop is a Web-based platform for real estate professionals that helps complete deals. The software is suited for brokers, teams, agents and service providers. It provides a collaborative platform with a consistent interface.

dotloop for teams comes with features such as a logo builder and chart review along with an analysis of how each team member is performing, real-time management of all team transactions template setup workflows.

The software provides users with a single place to complete transactions, and includes e-signature and document storage capabilities.

For service providers, the software provides a way to connect with new agents and clients. As a transaction occurs, the photo and contact details of both parties are displayed to facilitate communication.

 

dotloop - Sales chart
 
  • dotloop - Sales chart
    Sales chart
  • dotloop - Mobile support
    Mobile support
  • dotloop - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

13 Reviews of dotloop

 

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Software Advice Reviews (3)
More Reviews (10)

Showing 1-3 of 3

Roslyn from Renter's Warehouse
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Excellent for storage and sharing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I appreciate the extensive training manual and feel the system is easy to learn and use.

Pros

Dotloop helps me keep my documents organized. There is a lot of paperwork involved in property management, and dotloop is perfect for streamlining our processes of collecting signatures and organizing files.

Cons

My only complaint is the inability to permanently delete documents or loops. While I understand the idea of 'better safe than sorry', archiving loops doesn't make them disappear from searches, which can clutter things up, especially if a property or loop has been taken over by another agent.

Review Source
 
 

Donna from M4 Investors Group
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Not user friendly for client

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

No

Pros

Keeps file for future tax records. Keeps every file in individual loops. Allows common used forms to download.

Cons

Have to remember name of each file and can’t remove unfinished files. Can only use forms company downloads.

Review Source
 
 

Hunter from Ownerland Realty Inc.
Specialty: Real Estate
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

The only all in one real estate transaction management system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I can edit documents, share them for esignatures, and manage tasks all in one place. They also have integrations with many other real estate companies (CRM, finance, etc.)

Cons

I wish there was an agent product that allowed me to brand my account but that feature is only available at the Team or Office level currently.

Review Source
 
 
 
Showing 1-10 of 10

Jessica from Chinowth & Cohen Realtors

December 2017

December 2017

Love Love Love!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Dot Loop helps me in being the most productive with my time. Thank you

Pros

The ease of use. This software is crucial in preparing documents and sharing them with the respective parties of the transaction. Also it stores all your documents in one folder or multiple if you need. So you have all your documents signed in a digital format. It takes the headache out of physically scanning and running all over to obtain signatures. It's great for effective time management for me

Cons

The challenge for me is that I cant not delete a document out of my folder unless I'm the admin for the account. So if a document for a file is not necessary I can not clean up my file and have documents there that are unnecessary

Review Source: Capterra
 

Kathy from PSIR Blowing Rock on Main
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Useful but Cumbersome to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Document/Transaction management

Pros

Document storage, task list management-assignments, dates; Pulls data from google; can edit easily enough

Cons

Not easy to email documents out- have to "share". Does not have a Withdrawn or Contract Terminated status features

Review Source: Capterra
 


November 2017

November 2017

All I Can Say Is Just Okay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's relatively easy to use, and as long as you use it every day or very frequently, it's not hard to remember how to use it

Cons

The submit for review button is ENTIRELY too small, agents think they need to share their documents with the administration, instead of submitting it to review. You can't move documents from one folder to the other, if you upload it to the wrong folder. You just have to upload it again. If you have the feature to move docs, you should be able to move them to any folder. When I want to submit only a few docs to review, I don't have the option of picking and choosing what goes to review and what doesn't. It automatically submits all the documents that haven't been reviewed, even if I'm not finished editing them.

Review Source: Capterra
 

Aaron from Keller Williams
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

I love DOTLOOP! IT's the easiest thing out there that I know of to use for documents!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, app allows me to use on phone when needed, clients can figure it out pretty quickly so it makes my life easier.

Review Source: Capterra
 


January 2017

January 2017

Poor fit. Poor customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was told they had a customer base outside of real estate. I had a good experience using it for a recent real estate deal and wanted to use their e-signature features in my non-real estate company. They required a 1-year contract with upfront monthly payment. Once we trained our staff and tried some dummy transactions it became clear in the emails that customers would see, that dotloop had several paragraphs routing their system and mentioned the real estate industry three times. We are not real estate. So I asked them, not to change their marketing text in the emails, just to toggle off the words real estate. They refused to do so. Charged us 2 months of service yet we never used it. We are disputing.

Amazing the parent, Zillow, would permit this heavy-handed lock-them-in approach, not make the minor changes requested, and if not willing to change at least refund the 2 payments. No refund, no apology, no good customer relations strategy.

Pros

I liked the system for a real estate deal I used it for.

Cons

Cumbersome to upload documents.

Advice to Others

Don't buy it if not in real estate.

Review Source: GetApp
 

Anna from CENTURY 21 Signature Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Streamlined All Aspects of Our Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used dotloop for about 3 years and more recently integrated some of our office processes into the loops. Now our agents can see (real-time) what our administrative staff is doing in the loop, through the use of workflow statuses and task lists.

Pros

I love the ability for the agents and the staff to be looking in the same place for the same information.

Cons

dotloop is still new enough that they haven't been able to think through every nook and cranny of the real estate business. However, they are doing a phenomenal job of being at the leading edge...and I look forward to what they'll grow into.

Advice to Others

I have not found any transactional management tool that even comes close to matching dotloop.

Review Source: Capterra

  Response: dotloop, Dotloop Inc.

Date: December 2016

December 2016

 

Thanks for the review, Anna!

 

bette from red door realty

December 2016

December 2016

Streamline Documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great way to streamline client documents keeping access portable and accessible to other users. Easy to use with email and easy to share documents with others.

Review Source: Capterra

  Response: dotloop, Dotloop Inc.

Date: December 2016

December 2016

 

Bette,

Thanks so much for your review and for using dotloop! Let us know if there's anything we can do for you.

-Greg

dotloop

 

Jess from RE/MAX Executive

October 2016

October 2016

A great way to keep all people involved in 1 place to get signatures

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I really like that Dot Loop makes it easy to pass documents around to clients, sellers, other agents, to get signatures quickly and securely.

Review Source: Capterra
 

Bri

August 2016

August 2016

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So much better than trying to use the full site on my phone. It makes it easy to do contracts on the go! No more waiting to get back to the office. Seal the deal!

Pros

Great for real estate contracts

Cons

None right now for me!

Advice to Others

Do it. It's a way to get your contracts on the go.

Review Source: GetApp
 

Bryan Behrens

January 2014

January 2014

Great for my brokerage

Product Quality

Product Quality
Quality

Just signed up for dotloop 3 months ago. Needed a way to run my business better. Dotloop came in and trained all my staff and within a day we were doing all of our transactions online saving a lot of precious time.

Pros

It's easy to learn. Love having esignatures, forms, compliance, file storage all together. Agents love it.

Cons

Need the mobile app yesterday!

Review Source: GetApp