--- title: "edays Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of edays. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if edays is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/e-days-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Tracking Software](https://www.softwareadvice.com/project-management/time-tracking-comparison/) / [edays](https://www.softwareadvice.com/hr/e-days-profile/) / edays Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/e-days-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/e-days-profile/alternatives/) # edays User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 140 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 97 reviews (69%) - 4 stars: 41 reviews (29%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The ability to track everything from sickness to holidays in one system is incredibly efficient. - I also appreciate great communication with the support Team, always there to solve issues and provide advice. - It can reduce the administration and allow you to be more efficient. ### Most mentioned cons - The web version does not seem as friendly and lacks visual organisation. - Some processes are complicated and require help needed from the support desk. - Can't find a report heading to identify line managers. ## edays customer reviews Showing reviews 1-25 of 140 (page 1). ### Easy to use - Overall rating: 5/5 - Reviewer: Dylan C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. provides benefits of filing applications much faster #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This application has been a good way to notify human resources about licenses, vacations, and permits more quickly and safely. In addition, it makes it easier when there are absences from work to be able to have the notification and have a record of the days missed. With its mobile application that works perfectly, I can register requests for licenses or overtime worked from anywhere without having to be in the human resources office. #### Cons Each function has been useful in my work life and I like all the processes I can do from the application #### Vendor response Hi Dylan, Thank you for the glowing review! We're really glad to hear that the system is helping you with reporting and managing entitlements, and that you enjoy using the mobile app. Kind regards edays Replied July 2024 --- ### User friendly and great value for money - Overall rating: 5/5 - Reviewer: Leanne B. - Verified reviewer: Yes - Industry: Online Media - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Since implementation we have had support and training to ensure we have a smooth operational experience for the users front end and back end. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its great value for money and easy user access. Customer Support from from our account handlers, always there when needed. #### Cons Smooth implementation and great customer service. Easy to use and straight forward without any complications. Information at your finger tips. #### Reasons for choosing edays Value for Money with only wanting an absent management system rather than an all singing and dancing HRIS #### Reasons for switching to edays Transition of company brought out by another company #### Vendor response Hi Leanne, Thank you for the great review! We're glad you're having an excellent experience with edays so far and that you're getting good value for money from the system. Kind regards edays Replied June 2026 --- ### Worst Customer Service - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Awful. Have implemented and used many other more intuitive and better performing systems. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros In principal the features are easy to use #### Cons In principal the features are easy to use and seem relatively straightforward, however when you try to use or change any of its functionality in practice, it never works correctly. The system regularly encounters issues and records change without any admin or user instruction to do so. The technical support team are never able to investigate or explain these changes. Or provide a satisfactory resolution. The technical support are unhelpful and provide no service whatsoever. #### Vendor response We’re sorry to hear of your less than satisfactory experience with the e-days system and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. We'd be more than happy to reach out and determine how we can provide you with a solution that resolves your issue, if you'd like a member of the support team to contact you, please let us know your contact details. Or if you prefer, you can also contact us directly with the details below: T: +44(0) 333 300 3403 Email: Support@e-days.com We value our customers opinions and would like to thank you for bringing this to our attention. Yours sincerely The e-days support team Replied April 2019 --- ### Edays makes your work much easier - Overall rating: 5/5 - Reviewer: Magdalena N. - Verified reviewer: Yes - Industry: Entertainment - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a great leave management tool, user friendly, secure, with a lot of different options and possibilities. User access is very easy and quick, also on the mobile app. Employee management is feasible and nice. I also appreciate great communication with the support Team, always there to solve issues and provide advice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support - always responsive, helpful and reliable. Transparency of the tool - easy to find what you are looking for as a user and as an admin. #### Cons There's nothing I would not like... Really - all works well so I have no negative experience around the tool. #### Vendor response Hi Magdalena, Thank you for leaving us a positive review! It's great to hear that you really like the edays system and that our customer support team are able to help whenever needed. Kind regards edays Replied June 2026 --- ### CP Holdings Update - Overall rating: 5/5 - Reviewer: Tracy Bruce B. - Verified reviewer: Yes - Industry: Executive Office - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. excellent business tool to use and easy to understanding #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy for individuals to use, and easy for admin (myself) to get a clear understanding of the group's absence etc. #### Cons the reporting I find hit and miss, and trial and error usually to obtain the information. #### Reasons for choosing edays customer service, knowledgeable, ease of use, #### Vendor response Hi Tracy, Thank you for the great review! We're glad to hear that employees and admins alike find it easy to use, and that you've experienced good service from our team. Kind regards edays Replied April 2025 --- ### eDays has proven it's greatness! - Overall rating: 5/5 - Reviewer: McKeisha S. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience is very good. I have learned so much of its functionality this year with the help of [sensitive content hidden]. The tool was previously managed by my team, but due to some leave, I had to get up to speed with using it. It can reduce the administration and allow you to be more efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have been using it for 6 years now and learn something new every week! It offers greater capabilities than I am using and thanks to our rep, he is patient, knowledgeable and provides great service! #### Cons It has many functions that I am not tapping into and not always seamless in navigating the tool if you don't use it often. #### Vendor response Hi McKeisha, Thank you for the wonderful review! We're very happy that edays has been helping you and your team for so many years now, and that your CSM is very helpful! Kind regards edays Replied December 2025 --- ### Great absence management tool! - Overall rating: 5/5 - Reviewer: Mandy D. - Verified reviewer: Yes - Industry: Music - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. E-days has been a great app from an administrator perspective and employee. All of our employees love how easy and simple it is for them to use. We've not faced any issues receiving support as well when we've needed to make amends or changes from admin side. Thank you to everyone at e-days and [sensitive content hidden] for the amazing continued support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's been very easy to use, all of our employees say it's user friendly, the visuals are great, customer support #### Cons The reporting could sometimes be bit better especially on absence management to see sickness and see charts but otherwise no real issues #### Vendor response Hi Mandy, Thank you for the wonderful review! We love that your employees are all enjoying using the system, and that you've had a great experience with our customer support team. Kind regards edays Replied July 2025 --- ### Great well rounded system - Overall rating: 5/5 - Reviewer: Krystle R. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, now have embarked on additional modules which will give our users a more well rounded experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros They are responsive, product works very well and it is very easy to use. The pricing is also reasonable and good value. #### Cons They haven't really done too many updates until now where there are quite a few in the pipeline so eager to see what comes next. #### Vendor response Hi Krystle, Thank you for the review! We're so glad to hear that you're enjoying using edays and that you've decided to pick up some of our additional modules. Kind regards edays Replied October 2025 --- ### Great System, Great service - Overall rating: 5/5 - Reviewer: Livnat L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general, I'm super happy with the system. During the time we are using e-days (3 years), the system improved and developed based on our needs. I felt the support I got was always very fast and helpful. my feedback was always taken seriously and I enjoy working with the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros e-days is simple for the user and for the admin. the system is quite flexible and had the possibility to adjust to the business needs. #### Cons Overview of the history and log is missing in some areas. for example time submission and leavers info. #### Vendor response Hi Livnat, Thank you for the great review! We're really pleased to hear you find the system flexible and enjoyable to use. Kind regards edays Replied April 2025 --- ### Excellent for all staff and easy to use on a daily basis. - Overall rating: 5/5 - Reviewer: Yvonne T. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent. There are FAQ's that you can use if you get stuck or the HELP button and the chatbox usually gives you the guidance yuo need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The whole thing is very easy to use once you get going. The training was very good and the staff are helpful. The app is great for all our staff to easily book holiday and see who is off everyday. #### Cons There isn't anything that I don't really like about it. We are just getting started with edays so there is more for us to use in the future. #### Vendor response Hi Yvonne, Thank you for the fantastic review! It's great to hear you find the system easy to use, and that your staff are enjoying it too. Kind regards edays Replied December 2025 --- ### Great system, fab support team! - Overall rating: 5/5 - Reviewer: Hollie T. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have always found them extremely helpful and willing to engage with us to make using the platform easier. The platform is intuitive and works well for us - especially as we have employees across the globe. Employees find this easy to use and there's lots of useful functionality with reporting, being able to proxy as a user and many other things! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, and how helpful the support team are with any and all queries! #### Cons Nothing jumps out - the only struggles I have are from being new to using the system and still finding my way around! #### Vendor response Hi Hollie, Thank you for the glowing review! We'r really happy that you're enjoying using the system, and that you find it intuitive and easy to use. Kind regards edays Replied March 2025 --- ### Keep track of your call outs and absence. - Overall rating: 5/5 - Reviewer: Heldor G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, edays has transformed the way we manage employee leave. It’s user-friendly once you get the hang of it and saves a lot of time. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to track everything from sickness to holidays in one system is incredibly efficient. #### Cons It has many options to explore, so it takes a long time to master. #### Vendor response Hi Heldor, Thank you for the review! It's great to hear that the system is helping you to track everything in one simple place. Kind regards edays Replied April 2025 --- ### Highly recommend. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic. I'd highly recommend, the staff are amazing and friendly, nothing is too much to ask. They will always look into questions or suggestions, they made our recent transition so easy and did most things for us. The system covers everything we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is easy to use, helps us to work efficiently and the staff are always happy to help. #### Cons N/A any issues we have they resolve quickly for us. #### Vendor response Good afternoon, Thank you for the great review! We're glad to hear that the system is working well for you and we're able to assist when needed. Kind regards edays Replied December 2024 --- ### Edays - forwarding thinking and flexible Absence Management system - Overall rating: 5/5 - Reviewer: Lynne B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product, user friendly whether an employee inputting absence, a line manger approving absence, creating reports or HR applying new rules, the system is totally adaptable to apply changes. For instance, the Queens state funeral with the additional BH on 19th Sept - even before the Edays team had sent a communication out on how to apply the additional day (which in itself is excellent customer service) - our HR team had already actioned this in Edays on the morning of the announcement - this is because the system is so intuitive to use and the team felt confident in applying the change. Overall excellent product, excellent customer service who are always there at the end of the phone and we have an excellent relationship with Harry Warren, who is always at hand to talk through any issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility to adapt to local country nuances (such as Netherlands, Belgium, France, Hungary) these are very complex in their legislative requirements however working with Edays and the development team (shout out to Harry Warren) - we are all set up and are working brilliantly #### Cons Tenure rules and rolling absence tracking #### Reasons for choosing edays Edays provided future state and innovative solutions with the flexibility to adapt to all our EMEA countries. The calendar view was also a big win for our employees and line managers. We are really looking forward to the release of the APP. #### Vendor response Hi Lynne, Thank you for your detailed and supportive review, we're glad you are loving edays and find it very user-friendly. edays is great at being able to adapt to changing circumstances and manage very complex requirements. Great customer service is very important to us and we will make sure to keep up such a high standard. Thank you for choosing and recommending edays! Replied September 2022 --- ### Edays - Overall rating: 5/5 - Reviewer: Mollie W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. - edays has helped the company to save time, effectively monitor staff absence, keep on top of other absences such as holidays, compassionate leave, working from home requests etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - it is so easy to use- the front layout is nice and the back admin layout is not hard to use- the customer service portal is great, along with the information hub, which I use regularly- that there is a mobile app, so we can check edays on the go- importing entitlement is easy to use- there are webinars to help #### Cons - perhaps the interface could look a little bit more modernised? just a suggestion #### Vendor response Hi Mollie, Thank you for your positive review. We're very glad to read that you're enjoying using the system and that we've helped the business to save time and improve your absence management. Kind regards edays Replied March 2023 --- ### e-days review - Overall rating: 5/5 - Reviewer: Luthfa R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use e-days with great ease on a daily basis to track all employee activity (holidays, sickness etc) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use for tracking employee engagement and attendance #### Cons the customer service could be made easier, an online bot perhaps as a suggestion #### Reasons for choosing edays e-days was purchased before I had joined the company and team #### Vendor response Thank you for your feedback Luthfa! We are in the process of identifying ways to improve our online support and hope to be rolling it out in the next few months. If you have any feedback when the updates occur, please share with our Customer Success Team. We'd love to hear what you have to say. Replied May 2022 --- ### I have now used this product in 2 organisation - still the best on the market! :) - Overall rating: 5/5 - Reviewer: Carol H. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have 7 different shift patterns and it allows with ease to have them all monitored in one place for HR. AND the Bradford Factor we have on is in every employees "face" for them to see what points they have for absences. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything! :) its functions are perfect for our organisation with the many shifts and staffing #### Cons Not being able to put on retrospectively when staff forget or managers forget to authorise #### Reasons for choosing edays Ease of use for employees - easy to administer - great record keeping #### Vendor response Hi Carol, Thank you for the great review! We're so pleased to hear that you and your employees enjoy using edays, and that it's allowed you to centralise all your absence management. Kind regards edays Replied July 2023 --- ### E-days is an E-ngaging and E-xcellent Absence Management system - Overall rating: 5/5 - Reviewer: Michelle B. - Verified reviewer: Yes - Industry: Import and Export - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Responsive technical team, They were very supportive in the introduction and implementation of the system, There is a wealth of easy to access support tools and the team are always quick to respond when ever we have a query or an issue #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its flexible and adaptive attributes make it so versatile and yet its simplicity is a real strength. It never breaks or goes wrong! #### Cons There is nothing we would consider requiring improvement #### Vendor response Thank you for your feedback Michelle. We are so happy to hear that you are loving edays! Please let us know if we can support with anything in future, Replied May 2022 --- ### Excellent Edays - Overall rating: 5/5 - Reviewer: Lynda C. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Having the App to use is now a great benefit, and the reports are very easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We moved to the new platform recently and the transition, implementation and the training was fantastic. It could not have been better. The Customer success Manager [sensitive content hidden] was on hand and so helpful and responsive. Training with Raj was simple and effective. #### Cons Ways around the emailing of self certification, as some users do not have access to Emails or phone during work to enable them to complete the RTW. #### Vendor response Hi Lynda, Thank you for an amazing review! We're so glad to hear that your migration to V5 was smooth and successful, and that you were happy with the service you received. Kind regards edays Replied April 2023 --- ### Great asset for companies - Overall rating: 5/5 - Reviewer: Vanessa S. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that you can split up your company into teams and filter the absences. You can also filter through many different type of absences, such as annual leave, extra holidays, unpaid or sick days etc. requests go through but only approved by management and you can get a clear picture of the entire company. #### Cons I haven’t found an app to this software yet but it would really be helpful if there was as it makes processes easier. #### Vendor response Hi Vanessa, thank you for your review! We are glad that edays makes it easier for you to see your business by teams and filter through different types of absence. Good news - there is an edays app coming very soon, keep an eye out for an email coming in the next few weeks announcing the launch of the edays mobile app! Thanks again! Replied August 2022 --- ### Great System, Amazing Customer Service - Overall rating: 5/5 - Reviewer: Kelsey S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over as a business we have been happy using Edays. Would recommend for any business solely looking to track all absences, WFH and those who have multi-sites. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system has a lot of built in features and add ons that can be added and customised by the user as and when needed. #### Cons The way in which to 'switch on' certain features isn't always done in the most obvious way, which is made up for by [sensitive content hidden] who will always give speedy responses to help out with functionalities #### Reasons for choosing edays Unfortunately I was not with the business when the product was chosen, so cannot comment. #### Vendor response Hi Kelsey, Thank you for the great review! We're glad to hear that you're enjoying being able to customise the software to your needs, and that the customer team are able to provide any help when setting up new features! Kind regards edays Replied March 2024 --- ### Great system - Overall rating: 5/5 - Reviewer: Tanya H. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the system, super easy to use and think that everything is tidy. #### Cons I would like the colours of the absence's to be different. #### Vendor response Hi Tanya, thank you for your great review! We're glad you're enjoying edays' system - you can already fully customise absence colours in edays and a member of our CS team will be in touch to show you how :) Replied September 2022 --- ### From an admin perspective - Overall rating: 4/5 - Reviewer: Christina W. - Verified reviewer: Yes - Industry: Media Production - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great support! The system requires a lot of monitoring as things often change or appears suddenly in our portal. It is very time consuming as we need to contact support every time. I believe that instructions on the fundamental admin features and settings/permissions where lacking completely in the implementation phase. We have tried "closed the gaps" along the way as we have no knowledge about how to ensure that the different countries settings are completely kept separate from each other. But I still believe that it is not 100% correct yet. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use and covers most features needed #### Cons It creates a lot of issues when a group of different companies in different countries share the same portal/platform as the different local settings very frequently impacts other settings in the system. E.g. when a setting on the German template is changed, something suddenly changes on the Danish settings e.g. the German absence types appear on Danish users dashboard. #### Reasons for choosing edays It came with Cornerstone #### Reasons for switching to edays The system was phased out --- ### Easy to manage once you get the grasp on - Overall rating: 4/5 - Reviewer: Camelia B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the software is great and easy to use once you get a good understanding of it. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy absences booking system; easy to add new users; variety of reports #### Cons logging recurring rota days (most times there is an issue with it and have to log out and back in for the system to recognise the change in team settings I make to be able to log these #### Vendor response Hi Camelia, Thank you for the lovely review! We're glad to hear you find the system easy to use and that it's able to meet your needs. If you are experiencing any issues, please do log a ticket through the support portal and we'd be happy to look into this for you. Kind regards edays Replied July 2024 --- ### Excellent customer support - Overall rating: 5/5 - Reviewer: Niki B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is extremelly straight forward to use and very intuative. The customer support is outstanding. [sensitive content hidden] always responds to my emails extrememly quickly with instructions to my queries or offers to jump on a call if I get stuck. #### Cons Nothing. An excellent project which we are starting to utlise more. #### Vendor response Hi Niki, Thank you for the great review! We're so happy you're pleased with the system and with our customer support. Kind regards edays Replied December 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/hr/e-days-profile/reviews/?page=2) --- edays Reviews, Pros and Cons - 2026 Software Advice