FreshCheq Software

4.51 / 5 (80)

About FreshCheq


FreshCheq is a cloud-based task management solution that caters to restaurants of various sizes. Features include kitchen management, franchise intranet, percent-compete tracking, quality control and more.

FreshCheq allows users to maintain logs for various parameters such as food temperature, food wastage and consistency of the food items. The solution also offers a reporting engine that enables users to generate custom reports, spot trends and make specific business decisions.

Additionally, FreshCheq features brand customization capabilities and real-time updates, and it provides users with mobile applications for iOS and Android devices.

Services are offered on an annual or monthly subscription basis that includes support via phone, email and live chat.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

80 Reviews of FreshCheq

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(47)

4 stars

(27)

3 stars

(6)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 80 reviews

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April 2019

Missy from Pizza Ranch

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great Product

One major problem we have solved with FreshCheq is that our food temps and logs are getting done on a daily basis consistently.

Pros

I am so glad that I purchased this software. It is very easy to use and set up. I think it is a great value for what you get. They are always updating the software to make it easier for your operation. We use it for our food logs and also for check list and closing responsibilities. Its great when your food inspector comes in and you have all your temp logs all in one place, and can quickly access it for them. It is also a great resource for accountability for your team members. I like the app that they just created. You can also know take photos.


Cons

There isn't anything that we don't like about FreshCheq

Response from FreshCheq

Replied April 2019

Missy, Thank you for your review. So happy you see the value in FreshCheq and that you are elevating a culture of food safety in your restaurants. FreshCheq will be attending the Pizza Ranch summer meeting. If you are attending, please stop by so we can share with you some new features. Jim

April 2019

Tesla from Moe's Southwest Grill

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Save paper, and time by using FreshCheq

FreshCheq has helped make sure that we stay organized and current with taking daily temperatures.

Pros

It's user friendly. No mess of paper, records daily, weekly and monthly data. Able to communicate via text, email if a task needs or wasn't completed.

Cons

It would be nice to have a feature where you could click and drag an item into a spot instead of using up and down arrows. It's alittle time consuming.

Response from FreshCheq

Replied April 2019

Tesla, Thank you for the awesome review. We love getting great feedback from our customers. Please contact us to better understand your request. We have a significant amount of development in process over the next few months and we are excited to continuously make a difference in how you run your business. Jim

March 2018

Vanessa from Buffalo Wild Wings

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2018

Very Self explanatory, puts you in to a routine with daily checks rather quickly.

it makes me accountable to my daily routine, and the necessary tools needed to run an efficient operation.

Pros

This program is a great addition to our team. It saves greatly on amount of paperwork that we used on a daily basis. It gives you all your resources and tools right in the palm of your hand. Very quickly to catch on, and become a tool, part of daily routine.

Cons

The only thing I wish I had more control over, is access to tweak features, or make necessary changes according to my store.

Response from FreshCheq

Replied March 2018

Thank you for your review, Vanessa! Each store has the control to customize their logs and reports, unless otherwise stipulated by your store owner or the franchise. I recommend discussing your proposed log changes with your owner, who has permissions to make the changes.

February 2018

Tyler from Patachou Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.

It's a great way to record temperatures for safe food handling!!!

Pros

The ease of use is probably the best quality. It is super simple to record the temperatures, and also to change the things being temped when you need to. For a restaurant like ours that changes the menu every few weeks, this is very hellpful.

Cons

Really the only thing I don't like is that once you type in a temperature there is not a way to go back and change a temperature once recorded. When you have a perfect streak going, it's really sad when you accidentally hit a number a get a failing score for a 14 degree temp, when you meant to type in 144!

Response from FreshCheq

Replied February 2018

Hi Tyler, thank you for your review. The platform does not allow temps to be changed so that there is a higher level of accountability. But, we don't want you to lose your streaks, so if you type in a temp in error, just reach out to me and I will correct it so that your streak stays intact!

April 2019

Spencer from Pizza Ranch

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

April 2019

Restaurant

It’s really nice and fast. We used to have to do it all by paper and this is more convienant

Pros

No paper trail, allows multiple ppl to use it, can look up how many you have missed

Cons

Need to go on a computer to see what days you have missed. Hard to read it on the phone.
If you type in the wrong temp you can’t go back and change it

Response from FreshCheq

Replied April 2019

Spencer, Thank you. We have added some functionality that will allow you to go back and make a change if you made a mistake on a temperature. Please contact us and we will walk you through the process. Also, we are working on some other functionality we would like to show you. Please come see us at the Pizza Ranch Summer meeting. I am sure you will be impressed. Jim

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2018

Freshcheq review

Overall it is a decent system and easy to use which means it makes it easy to train new team members on how to use the system

Pros

It is easy to use, and saves money on paper and toner.

Cons

Server tends to run slow at peak hours, would also be nice if we were able to set up reoccurring alerts to remind us to do start Freshcheq not just when we miss doing Freshcheq.

Response from FreshCheq

Replied November 2018

Thanks for your review. FreshCheq currently has the capability to remind when logs are upcoming. Contact me and I am happy to show you how to set it up

January 2019

daniel from Moe's Southwest Grill

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Keeps your food fresh and in check

We use this at moes and it makes taking or temps a breeze I reccomend to any buisness required to log there temps

Pros

It allows me to add my temps through my phone we used to do paper but as time evolves so does technology

Cons

The time frames for each temp log. If you miss it you miss it bo going back later to correct

Response from FreshCheq

Replied March 2019

Daniel, Thank you so much for your review. We are excited to be working on even more functionality. Please keep the comments coming. Our customers are what help us continue to evolve FreshCheq! Jim

February 2018

Justin from Moe's Southwest Grill

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Overall, using FreshCheq has been a positive experience and convenient addition to our business.

It has eliminated all food safety log paperwork. Employees are now excited to use the tablet to do safety logs, rather than bummed about writing it down. Very convenient.

Pros

Eliminates all paper records.
Sends text message reminders to users.
Easy to configure to fit your business.
Multiple reports to break down check/log usage.
Portable functionality when used on a tablet.
Has a log streak feature to compete with other businesses.
Customer support is fast and reliable.

Cons

No app as of yet, so you have to use the web page. This can be troublesome on a tablet.
Requires internet access.

Response from FreshCheq

Replied February 2018

Thank you for your feedback!

February 2018

Kirsten from Pizza Ranch

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

5.0

February 2018

We love FeshCheq!

Pros

FreshCheq is very easy to use and has been a huge help to get our temp logs more consistent. I love that it will send you a reminder text before you are about to miss a log. That helps ensure that they get done and are not forgotten about

Cons

If we close due to weather or a holiday, we have to manually turn every log off for the day and then go back and turn them on for the next week. Would be nice if there was an easier way to do that.

Response from FreshCheq

Replied February 2018

Hi Kirsten, We are working on an easier way to close your logs for the day. We are rolling out some new features next month that I am confident you will be pleased with. Thank you for your review.

April 2019

Chris from Pizza Ranch

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Safety is our Security

The customer service is top notch. Very responsive and willing to go above and beyond to help our business not only stay safe but optimize our operations efficiency.

Pros

This software is very easy to use and the dashboards for reporting are quite functional and great for comparing with multi units.

Cons

There is nothing I don't like about the software.

Response from FreshCheq

Replied April 2019

Chris, Thank you for the awesome review. We will be at the summer meeting and have some new features to introduce. Please stop by. Jim

April 2019