Freshservice

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Ratings & Reviews

Overall Rating

4.51 / 5 (2,147)

4.58 / 5 (973)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 14, 2020

February 14, 2020

Pros/Cons

  • Pros

  • This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.

  • Simplified and easy to handle for beginners as well. Interface and color is very good, more ever very reasonable for price.

  • Cons

  • The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

  • Although the interface is clean and simple, I personally find it a little too simple occasionally. Configuring the email side of it is not as simple as you would like if you are using office 365.

  • Pros

  • The app design is clean and easy to use. Reports are great, I can check how time is spent throughout the day.

  • Great value for money, easy to work with, does its job well

  • Cons

  • Not a huge complaint, but occasionally takes some time to sync.

  • The only caveat I would say is that you need to think about how you want to break your projects into tasks and groupings in order to get the most out of your reports. But that is easily overcome.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots