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Function Point vs Smartsheet

Function Point vs Smartsheet

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Overall Rating
4.3 (192)
4.5 (3363)
Ease-of-Use
3.9 / 5
4.3 / 5
Value for Money
4.2 / 5
4.4 / 5
Customer Support
4.6 / 5
4.3 / 5
Functionality
4 / 5
4.3 / 5
Last Review Written
October 4, 2024
November 11, 2024
Pros/Cons
  • Pros

  • We love how intuitive the software is and easy to use. The people at the company are great, too, and the training and support is phenomenal.
  • We like how FP serves as an aggregate for our production, sales and accounting divisions. The FP staff are very helpful and exceedingly pleasant (love those Canadians!).
  • Well-thought out strategy of how everything works together. Fantastic technical support, very fast to respond and resolve, and one of my favorite support groups to work with.
  • Cons

  • Very difficult to use for projects that have open-ended costs and fixed costs combined--designed for one or the other, not both. Quickbooks integration has been very time-consuming and frustrating.
  • Theres been a few times where syncing has thrown off invoicing and function point has had to trouble shoot with our bookkeeper.
  • Difficult to search for jobs, overwhelming to learn in the beginning. All of the tabs and buttons are confusing, especially for a right brain person vs a left brain person.
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  • Pros

  • It supports various project management methods, integrates seamlessly with popular tools, and offers impressive automation features that I had never seen before. I find it an excellent software.
  • We are able to increase our work agility during our software implementation projects while using this excellent software. Great integrations with other systems.
  • With Smartsheet, we are able to automate our projects effectively. I am impressed by the reliability of Smartsheet.
  • Cons

  • The issue is not the software but the person setting it up. It is frustrating to contribute to the poorly designed Smartsheet because of the lead's limited knowledge.
  • Someone it is hard to give access to others - but that is user error on our end with the credentials.
  • There is a lot to Smarsheets which can be intimidating to new users, and it's not the easiest to pick up with so many options for customization.
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Pricing Range
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos