Function Point vs Tracker

RATING:

4.3

(191)

Function Point has 191 reviews and a rating of 4.35 / 5 stars vs Tracker which has 185 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (191)
4.7 (185)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 3, 2023
December 4, 2023
Pros/Cons
  • Pros

  • Ease of integration with other software has been a positive thing as well as the customer support.
  • Also great reporting tool: the organisation knows where most time and energy is invested by its employees.
  • Cons

  • Missing multiple currency integration for agencies working in multiple countries.
  • The downside is it always only shows everyone in the company, which isn't ever what I need.
Read all user reviews
  • Pros

  • Tracker is great, the system is highly customizable and very user friendly. It does a lot of CRM functionalities and email campaigns, the reporting and searching functionalities are also great.
  • What I like most about the product is the UI. Not only does the product look nice but it also is user friendly.
  • Cons

  • What goes in is what comes out. Not having everyone be as conscientious of their data entry is the source of my frustration as an admin.
  • The system can be a little sluggish at times. Tends to not always catch duplicate candidates that are added in.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2016

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos