GitHub vs Blackbaud Raiser's Edge NXT

RATING:

4.8

(5984)

GitHub has 5984 reviews and a rating of 4.76 / 5 stars vs Blackbaud Raiser's Edge NXT which has 418 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5984)
4.2 (418)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 16, 2024
February 8, 2024
Pros/Cons
  • Pros

  • It has greatly improved its bug tracking and project tracking mechanisms. It has a number of great add-ons which can help in software quality and maintenance.
  • Another great benefit is that you don't have to invest for the security of the code as that is handled by Github itself.
  • Cons

  • I personally was confused by pushes and pulls and was worried I was going to mess things up.
  • A lot of fake and spam results come up with search very hard to filter out actual solution which makes it very time consuming.
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  • Pros

  • I like the SaaS Model, and our sale point of contact is the greatest.
  • Its mobile friendly meaning its easy to review notes or update on-the-go and the email tools built in are very useful, even if not the most robust email system.
  • Cons

  • Clunky - it was hard to learn some of the processes, and they are not the most intuitive - the interface seems very dated.
  • Emails sent out via NXT should be automatically added to constituent's record. Difficult setting up new users on the system.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos