Glasscubes offers cloud-based collaboration solution for businesses. It provides for file sharing, collaboration and document management, making it accessible from devices with an internet connection.

Glasscubes’ file sharing module lets users store their documents in the cloud, while it’s online community facilitates knowledge sharing. Users can upload any type of file they want without size restriction and can share files with people who are not subscribed to Glasscubes by sending them a password-protected link.

This software features a “whiteboard” tool, where team members can jot down notes and attach images and links on a shareable whiteboard. Glasscubes also offers a buildable knowledge base, allowing team members to share information and questions in one location. Users can attach conversations to documents and make sure the relevant documents are associated with a project.

Pricing is based on the number of users per month. Telephone and live chat support are offered.



134 Reviews of Glasscubes

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 134 reviews

December 2018

PETER from ETHOS

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

GLASSCUBES REVIEW

I USE IT DAILY AND FIND IT VERY USER FRIENDLY , FAST AND SECURE WOULD HIGHLY RECOMMEND THIS SOFTWARE.

Pros

FAST ,SEAMLESS , SECURE .. USER FIENDLY

Cons

I HAVE STILL FIND FAULT WITH THE SOFTWARE

December 2018

David from Pacific Christian School

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Long time NFP user

We are long time subscribers of Glasscubes (5 plus years) and have no complaints about uptime and service. It serves our organization well.

Pros

- user friendly and logical UI
- very useful tool for team projects
- user permissions are easy to manage
- always seems to be working - no downtime for the past couple years
- NFP pricing very reasonable

Cons

- it would be very useful to be able to post a document only once, but share it separately with different teams. As it is now, a document has to be posted in full for each team using it.

November 2018

Barry from Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

A central part of our business

There had been multiple versions of documents causing issues with the company admin - being able to access easily everything in one place that does not rely on a local network is invaluable. We have been really pleased with what we have been able to achieve

Pros

It is well structured, easy to learn and great for ensuring that we always have the latest version of software available to all staff - we can gain access to all our important information within seconds and people can work from home with no loss of access

Cons

To date we have had not gripes about the software at all - it is set out simply and easy to master

October 2018

Erin from Southern Universities Network

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

October 2018

Great for virtual teams

Really useful for virtual team working and very user friendly!

Pros

I really like that you edit Microsoft files within this and allow for version control, saves that headache of millions of versions being sent around on emails. I also really like that you can tag people and comment directly on files or draw people's attentions to specific things - again without hundreds of emails going round. Additionally, as I work in a virtaul team with members needing access to various things, I really like how bespoke access can be made per individual.

Cons

Just snagging issues with things such as Desktop Connect crashing, which enables the editting of Microsoft files within the software.

October 2018

Dawn from UNISON NWHB

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Glass Cubes - Excellent Service

Since using Glass cubes our case management systems has improved greatly. From informing staff of issues/information etc to the staff then feeding back. All of this is captured in one place, we have been able to design how we store this information which fits our organisation. Best move we ever made.

Pros

Brilliant for Case management and keeping staff informed. Absolutely fool-proof and ensures our case management system captures all necessary information and is easily accessed under confidential conditions.

Cons

No real cons to this system. It does as much or little as you need.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Highly recommended

Overall a very positive experience. We only started using Glasscubes a few months ago. Very easy to configure folders and upload content which meant that we were able to organise our data easily. Customer service was great - the Glasscubes team were very helpful and were always on hand to assist with any queries and problems we had.

Pros

Straight forward and clean interface with great customisation options (e.g. adding your own branding). Easy to use and to get people started.

Cons

Nothing that I can think of at the moment.

October 2018

Issrah from University

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Good platform, needs some technical support

Pros

Multiple services and project management tools available.

Cons

Not entirely intuitive but easier to use once had appropriate training which glasscubes readily provide.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

Non-tech Reviewer

I like being notified when a new post is made, helps me keep up-to-date. I have had no problem uploading files. I find it user friendy to navigate and easily find what I am looking for.

Pros

I like the drop down menu, the ease of adding file folders and uploading documents

Cons

At first glance it appears overwhelming and complicated, but once you play around in it, it isn' that way at all.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Great platform for project management

Pros

Ease of use
Good news feed
Task allocation

Cons

File sharing - this could be improved; no virtual hard drive, frequent updates interfering with performance etc

October 2018

Andrew from Origami Group

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Great task management and client portal in one.

It not only helps me to keep GDPR compliant but also improves communications with my clients who also love it.

Pros

As an accountant I find Glasscubes is excellent for not only getting to grips with multiple tasks/deadlines and maintaining a client overview but also as a client portal. I also love the responsive and friendly support from the staff.

Cons

There are some areas that could be improved such as the Gantt chart style view of tasks

October 2018

Dee from Wagada

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Great software for small agencies!

Really great software. We're a small agency and it works really well for us task management-wise. The customer support is great too!

Pros

Ability to collate all tasks in one online place that is accessible on any device.

Cons

The file sharing can be a little clumpy.

September 2018

Rama from Dr.Reddys Laboratories Limited

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Best file sharing software for an organisation

Pros

Easy to use user interface and easy to access

Cons

Interface for mobile browsers can be improved

August 2018

Anjali from Dr. Reddy's Laboratory

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Good platform for file sharing

Good

Pros

Glasscubes is one of the best file sharing platform in secure manner. One can easily share files to multiple people at same time.

Cons

No cons till now, seamless file sharing.

August 2018

Nick from Wagada

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Glasscubes Intranet/CRM - What a find

Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.

Pros

- Easy of use
- Breadth of Functionality
- Amazing support
- Great supporting documentation
- Cross platform and device availability

Cons

- would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.

Response from Glasscubes of Glasscubes Limited

Replied August 2018

Hi Nick, Thank you for your review. Just as an update for you, we are currently developing our Microsoft Office 365 integration. We anticipate it being launched towards the end of this quarter. Best regards, The Glasscubes Team

July 2018

Sam from GM Higher

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Easy to use, easy to access. The Android app is particularly good.

Pros

Ease of use. Navigating folders, and adding files is easy. Sharing information across a wide geographical area is made simple.

Cons

The visuals. It's not the best looking platform. It could be somewhat more crisp in appearance, a little tidier.

July 2018

Siri from NHS Hospital Trust

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2018

Better than most other similar systems

Easy version control. Great to have documents with you everywhere.

Pros

Easy to control versions, love how I can access anywhere with any device. Believe it or not this tech is new to the healthcare business!

Cons

Having to download and edit and upload new versions every time. The 'file unlocked' vs 'locked' functionality is a little confusing.

Response from Glasscubes of Glasscubes Limited

Replied July 2018

Hi Siri, Thank you for your review. Have you tried our Desktop Connect application? It allows you to open, edit and save files directly back into your account, without having to save a copy locally first. It makes editing files much easier? Here are some instructions for you: https://support.glasscubes.com/tools-and-technical-documentation/desktop-connect-application/desktop-connect-installation-guide The Glasscubes Team

July 2018

Yolanda from Evergreen Health

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

I'm not computer savy but Glasscubes has been easy for me to navigate through.

I get to see comment from people I do not see on a regular basis.

Pros

It is helping me with my job, and learning to use different types of software is a must at this agency. The more I use it the more I learn and the more comfortable i'm getting with using computers. I do not dread having to log in.

Cons

At the moment I have no cons. This software is new for me to be using. But i'm comfortable with using it. Also there is a whole lot of other individuals using this software as well.

July 2018

James from Paul Earl Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Useful online portal for filesharing.

Sharing large files easily and with the convenience of alerting team members in one click.

Pros

Ability to preview PDF files before downloading and ability to quickly review recent uploads. Glasscubes is clear and easy to use.

Cons

Certain file formats cannot be previewed. Ability to preview DWG files would be a useful addition to the software.

July 2018

Rajesh Kumar from Dr.Reddy's Laboratories Limited

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

It is very easy to use

Easy to use interface Easy uploading and downloading options Able to interact with others easily i.e. Chat or mail

Pros

Easy uploading option
Easy downloading
Able to interact with others
Chat with others option
Able to know others are available or not

Cons

There are many advantages of Glasscubes.

One option can be if anyone uploads any file in a specific folder, all the members should get a reminder saying that the user has uploaded the files without sending specific mail to required person. Other that that no major cons.

June 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

A great online platform to share information, communicate and manage projects from site or office.

Version control is a great tool that we didn't have before. For general office documents its very fast.

Pros

The file versioning is a great tool, making updates for files easier without the need to replace them.

Cons

Certain file types are awkward to update, for example, drawing files with xrefs attached. You need to download them to edit and then upload them back manually.