All Glasscubes Reviews

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Samuel

10,001+ employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed January 2023

Glasscubes, Customised platform for organisation collaboration

David

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used less than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed June 2016

The online collaboration space that users actually use and embrace.

Among all the varieties of online collaboration software that I and the global networks I advise have used to try to build on-going, strong, virtual communication between our users, Glasscubes has been embraced and used more deeply, persistently and effectively than any other platform. Use the dashboard of recently added/changed/commented-upon to discover all the action throughout your Glasscube instance. It's an easy way to stay right on top of all developments. It gives confidence to users that their new contribution won't get lost deep in the site somewhere.

PROS

It has intuitively well-placed modules (dashboard of recent content; very functional workrooms - each with separate document/comments and more; effective tagging; and global search are most-used and appreciated.

CONS

I would find it advantageous for Glasscubes to widen its array of pricing options.

Rachel

Management Consulting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Growing our Community

Great, it has helped

PROS

Helps coordinate a growing community of practice

CONS

Getting things set up and getting people to initiate interactions (it still requires some management from us)

Reason for choosing Glasscubes

Integration of zoom and means of setting up sub groups easily

Reasons for switching to Glasscubes

needing to get things into one space as our community grows

Elizabeth

Law Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2022

Intranet

Improved communication within the business.

PROS

Central location for all employees to access company information.

CONS

Menus can be tricky to navigate but the search facility works well.

User Profile

April

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2018

My experience with glasscubes has been that it is very simple to use with a few downfalls.

A huge benefit that I received from this software was the ability to share files, manage documents, and create my own personal content in one place. Whereas in the past, I would have had to use several different types of software to get all of these things done in a timely manner.

PROS

The thing that I love the most about this software is that I can easily share files and manage documents without worrying about security concerns. I also am a fan of the fact that I can create my own personal content within the software making it possible for me to use just one software compared to the many that I used to use.

CONS

The thing that I like least about this software is the fact that sometimes it can be very difficult to review documents while in the native viewer setting. Another thing that I am not a huge fan of is the fact that most features are add-on software that is available to you at a higher cost that can be very expensive when added with the initial cost of the software.

Ryan

Gambling & Casinos, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2023

More Features for Collaborating across different businesses

PROS

I feel transferring files between different people and businesses is very easy and seems very secure to use.

CONS

I feel you can create things such as teams where if there are different companies collaborating on this then it will notify more than one person from the other company. As this is something that has been highlighted during my use of this software as my colleague would receive notifications and I would not. So maybe a feature where it would be easier for companies to collaborate to transfer the files easier.

Joe

Accounting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2023

GlassCubes

PROS

The automaed reminders save time, once its set up you dont need to touch it.

CONS

Would like to be able to search via client name as well as email address.

Sian

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to use

Couldn't recommend enough!

PROS

Very easy to transfer information across from our cloud software

CONS

Maybe it could be easier to mark a task as completed

Anonymous

501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Glasscubes Review

Very good

PROS

Very easy to use and great customer service

CONS

Some limited functions, would like to be able to add more detail to forms

Amie

Accounting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Review

PROS

efficient to use, keeps all documents in one place

CONS

finding a client by email as it takes up time.

Georgia

Accounting, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2023

Super easy to use

PROS

It is very user friendly and simple to use

CONS

I have nothing bad to say about glasscubes

Samuel

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Glasscubes, Customised platform for organisation collaboration

It has a customised layout system which is professional and easy to store and locate documents, the limitations with not being able to have multiple people editing a document and inability to share a document for editing outside of the organisation means this product is weaker than when compared to google docs.

PROS

The high security and protection of key documents, as well as the function that allows you to share documents with juniors or other people without giving there the ability to download or edit the original. Also the documents on Glasscubes can be uploaded in versions, so previous versions can be tracked and secured when needed.

CONS

It is very frustrating to share with other organisations who do not have the permission to access and edit the document as they are not a Glasscubes user, this makes cross-collaboration hard. Also if multiple people work on the same document- at the same time, you will get kicked out and it will become locked to the main editor, so again- not good for multi-person editing and collaboration.

Vendor Response

Hi Samuel, Thank you for your review and feedback. I wanted to reach out to you to address your frustrations. It is possible to securely share information from Glasscubes with external organisations, using our 'secure share link' feature. If you need to edit and collaborate with external parties, please contact your account administrator and request that they be added to your workspace. When editing a file Glasscubes locks that file, so that other users cannot edit it at the same time, this protects the versioning of the document. During that time the file can still be viewed online, or downloaded by other users. If you use Office 365, it is also possible to co-edit documents, in much the same way as you can with Google Docs. All the best, the Glasscubes Team.

Replied June 2021

Claire

Verified reviewer

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

A secure, reliable to allow you share and collaborate with a dispersed team

We are a dispersed team that work across across 130+ organisations. Glasscubes is a way that we can safely and securely store our documents and files and enable us to collaborate efficiently. It is such a well thought out platform which, not only can users easily engage with but allows me as the manager to track version control on documents, see when staff have accessed material and track engagement with our partners. The team at Glasscubes are also incredibly helpful, not only helping us iron out any issues but also taking on feedback as our use of Glasscubes increases. If you are working remotely and need a secure file sharing platform which also allows you to communicate easily with the team, I would highly recommend.

PROS

Version control - being able to see who has edited what and when, and also being able to revert to previous copies. Gives us additional peace of mind when a collaborative partner accidentally overwrites something. The online editing and editing in real time is also really useful. The security of the site and easy it is to control who sees what. Just incredibly flexible. It's an incredibly reliable site.

CONS

Difficulty to say, as the team has always been very receptive to us asking for work arounds or new features that prove popular.

Maria

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2023

Simple, secure and accessible

Glasscubes is a simple to use and administer document management and collaboration portal. It provides easy web-based access to users regardless of location/domain, document version control and audit trail, and messaging between users to notify updates or prompt next action.

PROS

We have used Glasscubes for over 2 years to manage our bid development and project documentation. The key features that work well for us are:- Web based access allows staff based across multiple locations to connect, including those working on remotes sites not connected to our domain- Version control, easy to download/upload documents and provides detailed audit trail of activity- Ability to message users to notify a document has been updated, or requires input - invaluable during fast paced bid development- Easy to administer - setting-up new workspaces, enabling/disabling user access etc. takes seconds

CONS

With over 50 folders now, the list would be easier to navigate if displayed by group instead of a single list

Mark

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2016

Glasscubes: Fantastic File Sharing and Virtual Office Resource

In searching for a resource that would tie multiple working teams that adjudicate and support over 70 churches and social service agencies in the upper Midwest of the USA, we explored many options but settled on glasscubes. Ease of use, excellent labeling and parking of necessary files, reviews, collaborative projects confidentially limited to particular subsets of larger collaborative team was a huge seller. Being able to use discussion and polling options for online formal decision making, global calling options, doc reviews, pushed notices, universal calendaring and strong tech support made glasscubes an easy decision.

PROS

Ease of use Excellent labeling and parking of necessary files File review and collaboration made easy Easy management of access for large pool of users Great discussion and polling options for online decision making Global calling options Pushed notices Good calendar tool Strong tech support

CONS

Sometimes difficult to review docs in native viewer/editor Costs lower under 'per workspace' model than new 'per user' model

Matthew

Architecture & Planning, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Glasscubes collaboration

PROS

Easy to coordinate latest drawings with wider project team and make sure no one misses latest updates/revisions. Discussion function makes sure everyone is aware of what is going on and latest changes to design etc

CONS

other users can unfollow a workspace folder - without informing the main workspace admin

Adil

Wholesale, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2021

Virtual Work Space

we cleared our back log for Under charges/Overcharges, Promotional Invoice claims. Can easily access a lot of information without downloading it like policy documents/training mannuals.

PROS

I liked the work space speacially how I and my team can look into my performance on a task, before using we were receiving hard copies for invoices where suppliers were charging us different prices, my team leader wasn't completely aware of how many claims are outstanding but now they can log in to Glasscube and monitor our performance personally. Easy Data/file sharing. Its like a social Media, interactive and interesting.

CONS

Although it shows you you have completed the task but it still stays there and you will have to sort it from completed to pending, it would be more easier if after a certain time completed task either go into another folder or disappear.

Vendor Response

Hi Adil, Thank you for the feedback. It is possible to remove completed tasks from your task list automatically. However, that does depend on the view you have selected. Try using a view other than 'All' and see if that works for you. If not, please do reach out to us and we will help resolve that frustration. The Glasscubes Team

Replied March 2021

Alban

Animation, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

very practical software in team communication

this software has allowed me to better manage marketing, and also in team collaboration

PROS

I use a lot more in marketing and in management and collaboration between colleagues. very easy to use in and well designed

CONS

I don't encounter any problem with the software... for the moment I take advantage of its many services because this software has more advantages than disadvantages

Liam

Higher Education, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2023

Great for cross-company collaboration

Overall we're satisfied with Glasscubes as it's an easy to use platform that suits the needs of the company

PROS

As a project that works across multiple education institutions we need to be able to access files and resources simultaneously while wherever we are working and glasscubes allow us to do that. We can also post updates for all teams to see and project data is kept safe and secure as we need it to for GDPR reasons

CONS

The homepage and dashboard can look clunky and a little boring and the search bar doesn't really bring up what I'm looking for but luckily files are easy to find in the management system.

Frederick

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

Glasscubes user review

Glasscubes is helpful, user friendly facility that allows out team to work remotely with each other and have a central repository for our trackers and resources. this is invaluable becasue we are spread out across the North of England and would struggle to work cohesively together without it.

PROS

Simple to use and very functional. Flexiblility to create archives, workspaces and files. Easy to organise ho