All Glasscubes Reviews
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Samuel
Hospital & Health Care, 10,001+ employees
Used less than 2 years
OVERALL RATING:
3
Reviewed January 2023
Glasscubes, Customised platform for organisation collaboration
Nick
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Glasscubes Intranet/CRM - What a find
Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.
PROS- Easy of use - Breadth of Functionality - Amazing support - Great supporting documentation - Cross platform and device availability
CONS- would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.
Vendor Response
Hi Nick, Thank you for your review. Just as an update for you, we are currently developing our Microsoft Office 365 integration. We anticipate it being launched towards the end of this quarter. Best regards, The Glasscubes Team
Replied August 2018
Graham
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Easy to use, flexible collaboration platform
Management is straightforward. End users require very little training to make use of the system and if they do, there's detailed help only a couple of clicks away. We've previously had issues collaborating with external folk but with Glasscubes it's been really simple to enable that and get a wide range of stakeholders involved where we couldn't easily before.
PROSGlasscubes provides an easy to use, flexible platform for collaboration which works well for both internal use and especially when working with a range of external partners. The ability to enable facilities selectively for different groups and projects means they can have what they need without being distracted by what they don't.
CONSThe document editing functionality can sometimes need careful explanation as it's so flexible, sometimes less savvy users can get a bit confused.
Reasons for switching to Glasscubes
Issues collaborating with other/external Microsoft accounts.
Elizabeth
Law Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2022
Intranet
Improved communication within the business.
PROSCentral location for all employees to access company information.
CONSMenus can be tricky to navigate but the search facility works well.
Kate
Chemicals, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Useful for secure cloud storage
Glasscubes is stacked with abilities from collaboration to storage and file transfer, it gives my team the ability to get things done faster and more productively.
CONSIt doesn't give me and my team any issues, we highly recommend it.
Morro
Research, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
A very useful and user friendly platform
A very user friendly platform. I joined the platform through my employer and I have since been amazed and impressed by its usefulness in terms of how it created and facilitated networking and communications between the various sections of the organisations and most importantly how it made file and data sharing easy.What also impresses me is how one can have control over his/her account; as to who can or cannot have access to the account, files and data and what access rights they can have. I find it immensely helpful for research projects' planning and implementation.
PROSThe Pros are many. What is stands out among them is how easy it is to use the platform even without any formal introduction or training. The ability and various facilities/features available for one to have full control over their account/platform.
CONSVideo conferencing is one of the features I am looking out for to use on Glasscubes.
Reasons for switching to Glasscubes
Mainly to do with data security concerns and the stability of the platform.
David
Legal Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Glasscubes - A Superb Product, Supported by Expert and Attentive Staff
We have been using Glasscubes now for the past few months and I have been hugely impressed with the service provided. Aside from the fact that the platform is easy to use and meets all of our needs from an intranet portal, the support and guidance we have been provided, both before and since launch, is second to none. Whether it be troubleshooting issues, or ideas for further development, the team at Glasscubes couldn't be more helpful - always providing us with a quick and beneficial solution. I wouldn't hesitate to recommend them!
PROSIt is such a user-friendly platform, which our people have found really easy to get to grips with. It has allowed us to simplify many/most of our processes, centralise our frequently accessed documents and has opened up a world of possibilities in terms of connecting everyone. The implementation process was also very smooth, with fantastic guidance and support on hand from Glasscubes at all times.
CONSThere are genuinely no negative comments I have to make in this regard - the platform does what we need it to (and then some) and if there has been anything missing, Glasscubes have worked with us to find a solution.
Reasons for switching to Glasscubes
Platform was outdated and would have been too complicated/costly to update.
Rachel
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Growing our Community
Great, it has helped
PROSHelps coordinate a growing community of practice
CONSGetting things set up and getting people to initiate interactions (it still requires some management from us)
Reason for choosing Glasscubes
Integration of zoom and means of setting up sub groups easily
Reasons for switching to Glasscubes
needing to get things into one space as our community grows
Justin
Mining & Metals, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Best Value Document Storage and Management Platform
Very happy with the overall service and experience
PROSThe ease of use and setup, the quick and professional response from demo stage to inception and use,
CONSReminders for tagged comments./ documents etc. would be a nice feature to add
Reason for choosing Glasscubes
Pricing and ease of use and implementation to staff, Glasscubes has a very quick learning curve and staff can pick up how to use it very quickly
Sandra
Accounting, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Helpful for tax returns
Great, would highly recommend this to other accountants.
PROSIt is very helpful for chasing clients to send you their tax return information as it sends them reminders every few months.
CONSIt does not state the clients full name when information is received, but instead states their email address.
V
Education Management, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2023
friendly to use
What stands out is a smart interface and a logical structure. This leads to a great user experience.
CONSNothing in particular that could be a red flag. If some improvement is to be aimed for that might be some feature like blocking calendar view from the year before.
Georgia
Accounting, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2023
Super easy to use
It is very user friendly and simple to use
CONSI have nothing bad to say about glasscubes
Samuel
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Glasscubes, Customised platform for organisation collaboration
It has a customised layout system which is professional and easy to store and locate documents, the limitations with not being able to have multiple people editing a document and inability to share a document for editing outside of the organisation means this product is weaker than when compared to google docs.
PROSThe high security and protection of key documents, as well as the function that allows you to share documents with juniors or other people without giving there the ability to download or edit the original. Also the documents on Glasscubes can be uploaded in versions, so previous versions can be tracked and secured when needed.
CONSIt is very frustrating to share with other organisations who do not have the permission to access and edit the document as they are not a Glasscubes user, this makes cross-collaboration hard. Also if multiple people work on the same document- at the same time, you will get kicked out and it will become locked to the main editor, so again- not good for multi-person editing and collaboration.
Vendor Response
Hi Samuel, Thank you for your review and feedback. I wanted to reach out to you to address your frustrations. It is possible to securely share information from Glasscubes with external organisations, using our 'secure share link' feature. If you need to edit and collaborate with external parties, please contact your account administrator and request that they be added to your workspace. When editing a file Glasscubes locks that file, so that other users cannot edit it at the same time, this protects the versioning of the document. During that time the file can still be viewed online, or downloaded by other users. If you use Office 365, it is also possible to co-edit documents, in much the same way as you can with Google Docs. All the best, the Glasscubes Team.
Replied June 2021
George
Higher Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Essential Software for Any Remote Team
My team has been using Glasscubes for 4 years now to enable us to work across multiple sites while keeping information flowing and having a central place to store our project documents. Glasscubes played a critical role in our business continuity last year when all employees had to work from home at very short notice. The support available from Glasscubes is exceptional and the platform in constantly in development. Users are encouraged to give feedback to the development team on features which would be useful to implement, and I've personally seen some of my suggestions rolled out across the site. It has the flexibility to suit teams and businesses of all sizes and I fully recommend Glasscubes to anybody looking for secure, cloud-based filesharing and collaboration solutions.
PROSThe collaboration aspect of Glasscubes is what really makes it stand out, allowing teams to store, edit and share documents across multiple locations and organisations. It integrates perfectly with MS Office and 365 with the recently-added feature to edit online in Office 365.
CONSSome users can find it challenging to navigate the site at first but this is very easily fixed by a short introduction and training session which we have integrated in the induction process.
Michelle
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2016
Glasscubes; a great tool for sharing information and working together on projects
I started to use Glasscubes a few years ago when our team started working on projects with colleagues based around the UK. My first real experience was working on producing a short online course with colleagues in Manchester. Glasscubes made it so much easier for us to get feedback on content quickly and we didn't have to worry about version control as Glasscubes clearly shows you the history of who has accessed what and when. Everyone in the team could see the same information and we knew what we were all working on was the most current and up to date content. It definitely made life a lot easier for us.
PROSThings I like about Glasscubes: 1) Its easy to use 2) You can upload documents that multiple people can access 3) You can give specific people access to a project 4) You can access Glasscubes from anywhere 5) I can create my own task list to keep on top of my workload and others can also add to that task list 6) Glasscubes notifies you when someone has added to a project you are working on or has assigned a task to you
CONSI haven't found anything yet that I really don't like.
Maril
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great Collaboration Tool!
I have been a Glasscubes user for over 5yrs and it is a great tool to help our team collaborate on a daily basis. The investments and enhancements made on the platform have allowed us to become more effective in reviewing, approving and collaborating on documents and topics. This makes prep time more effective and ensures when meeting in person we can focus on what matters. Thank you to the Glasscubes team for all that you do!
PROSEase of uploading documents for sharing/review/collaborationDocument storage and file/folder creationDesktop approval/review process
CONSSome challenges with approvals when leveraging iPhone
Vanessa
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
A great tool for management of teams
The fact that we can have different teams and different users have specific access to folders/spaces. Glasscubes offers an online secure platform to store all the information and documents you need, allowing you to work on them whilst they are being kept safe. It’s also a great platform to share files and help with zero paper waste. You can also access it from any computer or iPhone!
CONSThe fact that only iPhone users can use the app effectively - android users need to log in on the web browser, limitations their operations in case they don’t have their laptop around.
Vendor Response
Hi Vanessa, thank you for your review and feedback. We do provide an app for Android users, it can be downloaded from the Google Play Store. The Glasscubes Team
Replied August 2022
Haszilah
Verified reviewer
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
Every document feature that I need is here
The feature that I like best about this product is that it allows me to exchange files and manage papers without worrying about security effortlessly. I also like that I can build my unique material within the software, allowing me to need only one tool instead of the multiple I previously employed.
CONSThe only drawback I've discovered is that I have to extract documents to amend them before re-uploading them, but this is due to my organization, not the software. If you operate from an organization that allows it, you can use a desktop to access the system.
Alban
Animation, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
very practical software in team communication
this software has allowed me to better manage marketing, and also in team collaboration
PROSI use a lot more in marketing and in management and collaboration between colleagues. very easy to use in and well designed
CONSI don't encounter any problem with the software... for the moment I take advantage of its many services because this software has more advantages than disadvantages
Liam
Higher Education, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2023
Great for cross-company collaboration
Overall we're satisfied with Glasscubes as it's an easy to use platform that suits the needs of the company
PROSAs a project that works across multiple education institutions we need to be able to access files and resources simultaneously while wherever we are working and glasscubes allow us to do that. We can also post updates for all teams to see and project data is kept safe and secure as we need it to for GDPR reasons
CONSThe homepage and dashboard can look clunky and a little boring and the search bar doesn't really bring up what I'm looking for but luckily files are easy to find in the management system.
Esley
Writing and Editing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Glasscubes - Intuitive and user-friendly online document and data management
Overall, a very positive experience with this software. It has become integral to the work I do on a daily basis!
PROSGlasscubes is very user-friendly and intuitive to use. Lots of functionality to make document storage, version management, and collaboration easy.
CONSThere are a few small aspects that I would like improvement on (e.g., the ability to delete/change your responses in a poll), but the Glasscubes team is very open to suggestions.
Maria
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best System to use
Glasscubes has made a massive impact on how we operate. The system is very user friendly and helps to store all documents in an organised way. The best part of it are the forms that can be created to accommodate our needs. If you face a problem or need support you always get a reply very quickly and helpful.
CONSThe only thing I can think of, it is if you were using another system, it will take you time to build Glasscubes, but that is not related to them, it all depends on the amount of work you had before
David
Logistics and Supply Chain, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
CSL Review
This has really helped with organisation, document control and project management.
PROSThe software is easy to use and set up, the file storage system is ideal as you can document control and share. The tasks are also really good and we use the system daily across the business.
CONSTask sharing across workspaces would have been useful for us.
Hollie
Higher Education, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2022
Glasscubes has been invaluable
Glasscubes has been invaluable to our team in a variety of ways. It has allowed us to work collaboratively and effectively in a team which is based across several, geographically disparate institutions. It has been really useful to house all of our resources and being able to edit in browser with Microsoft 365 has been very helpful.
CONSI don't have anything negative to say about Glasscubes, I have found the platform to be incredibly useful in our team!
Jeremy
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2016
Glasscubes is a good Cloud solution
As a multi-site company sharing sensitive data, we needed an internet based system so that we could share and update data easily. Of all the systems we've seen and tried, Glasscubes offers the best combination of features and pricing. It works well for us and we've been using it for many years.
PROSIt's easy to access and to use, particularly given that most of our users are not technically minded
CONSOn-line editing and sharing of documents could still be improved