--- title: "GLPI Software Reviews, Demo & Pricing - 2026" description: "Review of GLPI Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/project-management/glpi-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [IT Asset Management Software](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/) / GLPI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/project-management/glpi-profile/reviews/)[Alternatives](https://www.softwareadvice.com/project-management/glpi-profile/alternatives/) # GLPI Review From €19-€1,000/month Free version Free trial 4 plans Wondering if GLPI is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview GLPI 4.5 [(41)](https://www.softwareadvice.com/project-management/glpi-profile/reviews/) Pricing Starting at €19.00 flat rate per month ### About GLPI GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended for companies of any size, and offers both on-premises and cloud (SaaS) solutions. Do you work for GLPI? [Manage this product listing](https://www.g2.com/products/glpi/claim_requests/new?auto=true) Wondering if GLPI is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. ## GLPI User Interface ## Popular GLPI Alternatives Main Product GLPI 4.5 [(41)](https://www.softwareadvice.com/project-management/glpi-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.60Value for money - 4.07Customer support - 4.34Functionality Pricing Starting at €19.00 per month Get Price Alternative Product [ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/) 4.6 [(1860)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/) Ratings Breakdown - 4.50Ease of use - 4.54Value for money - 4.47Customer support - 4.60Functionality Pricing Starting at $104.00 per month Get Price Alternative Product [Iru](https://www.softwareadvice.com/product/71745-Iru/) 4.9 [(493)](https://www.softwareadvice.com/product/71745-Iru/reviews/) Ratings Breakdown - 4.86Ease of use - 4.57Value for money - 4.87Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.6 [(798)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.43Value for money - 4.55Customer support - 4.34Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [PDQ Deploy & Inventory](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/) 4.8 [(341)](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.79Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $1657.50 per year Get Price Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(777)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.30Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price ## GLPI Pricing and Plans Starting price: €19.00 per month Free Trial Free Version GLPI Network Cloud €19.00 flat rate, per month Plan includes: - Backups - Community Plugins - GLPI Network Plugins - Server Maintainance - Unlimited End Users - Unlimited IT Assets - Unlimited Support L.3 - Updates On-premises Basic €100.00 flat rate, per month Plan includes: - \+ 2 Hours Remote Technical Assistance From Teclib - Community Plugins - GLPI Network Plugins - Unlimited End Users - Unlimited Support L.3 - Up to 10 IT Agents - Up to 500 IT Assets On-premise Standard €300.00 flat rate, per month Plan includes: - \+ 8 Hours Remote Technical Assistance From Teclib - Community Plugins - GLPI Network Plugins - Standard Plugins - Unlimited End Users - Unlimited L.3 Support - Up to 5000 IT Assets - Up to 50 IT Agents On-premises Advanced Pricing available upon request Plan includes: - \+ 20 Hours Remote Technical Assistance From Teclib - Commuity Plugins - GLPI Network Plugins - More Than 5001 IT Assets - More Than 51 IT Agents - Provides GLPI Network as a Package (for Debian/ RHEL/ Fedora/ Centos - Unlimited End Users - Unlimited Support L.3 Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GLPI Features - Popular features found in IT Asset Management Audit Management Compliance Tracking Configuration Management Contract/License Management Cost Tracking Maintenance Management Procurement Management Supplier Management Support Ticket Management - More features of GLPI Access Controls/Permissions Activity Dashboard Alerts/Notifications API Asset Lifecycle Management Asset Tracking Change Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Creation Data Import/Export Data Visualization Incident Management Inventory Management Inventory Tracking IT Asset Tracking Knowledge Base Management Monitoring Problem Management Reporting/Analytics Reporting & Statistics Role-Based Permissions Self Service Portal Service Level Agreement (SLA) Management Support Ticket Tracking Task Management Third-Party Integrations Ticket Management User Management ## GLPI User Reviews ## GLPI customer ratings - Overall rating: 4.5/5 - Total reviews: 41 ### Rating distribution - 5 stars: 22 reviews (54%) - 4 stars: 18 reviews (44%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.6/5 - Customer support: 4.1/5 - Functionality: 4.3/5 --- ### Manage your requests, problems, incidents and projects from a Global platform! - Overall rating: 5/5 - Reviewer: Mairina V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With this tool I managed to consolidate all the inventory of operational areas in a single tool, allowing control to be established, and notifying the involved areas when an asset of the company is incorporated or disincorporated. In addition to the above, I can centralize project management, taking control of the activities that make up the operational projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GLPI, is the most complete platform to take the management of requirements or requests, incidents in customers or IT systems, Projects, problem management, inventories, finally .. Through this great platform I could organize the management of the entire IT infrastructure . When I started using this great tool, I only managed internal requests, later we added incident management and from one case the client was notified, today I carry the projects of the area and all the inventory control of the operational unit. The truth that has allowed me to optimize operating costs since with the free version I can have breadth when managing the entire area of ​​network operations and administration of IT services. #### Cons The truth, with time using the tool there is not a single aspect that prevents me from achieving my operational objectives. --- ### Total Control Of IT Infrastructure - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are top beneficiaries of GLPi's knowledge base - centralizing our corporate's internal knowledge has never been easier. Also, GLPi generates reports of IT equipment utility so you don't have logger heads with HR. GLPi's SQLdashboards and plugins work quite efficiently too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple management of clusters as it indicates the elements alongside. Swift tracking of our domains and notifies you a week earlier before they expire. Utilizes GANTT model for visualization of assigned tasks, workflows and other collaborators. Integrates well with RSS feeds for real time updates. #### Cons For the twenty eight months I have used GLPi, I haven't had any issue with its performance. --- ### Monitoring and tracking - Overall rating: 4/5 - Reviewer: Carlos S. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The great app to monitor and tracking our company devices infrastructure #### Cons Difficult to implement and configure tua monitoring options. --- ### GLPI - the best one for inventory - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Free, easy to deploy and configure. You can even add support ticket management by linking it to the Active Directory. #### Cons There is sometimes too many information on the screen. --- ### Is a excelente IT solution for helpdesk - Overall rating: 5/5 - Reviewer: Carlos A. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allowed us to control and track the hardware / software incidents of the organization and customers in a simple way #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros a lot of features are integrated, we can track tasks and assign them to a ticket, manage the inventory and other cool stuff #### Cons It's not totally translated and not all the documentation is finished. Being able to define our own hardware would be nice --- ### The best tool for the follow-up of the activities - Overall rating: 4/5 - Reviewer: Maria V. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can take the control of my requirements and incidents #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is a very amicable tool visually besides that his fields and characteristics help you to take a control of the requirements and presented incidents and that correspond to your area, it is possible to associate the mail to create the ticket automatically, it is possible to take to him the follow-up of projects, the historical one of the ticket, the persons who interacted in the solutions of the same one, realizes the management of change and it is possible to take the inventory of materials and equipments of network. #### Cons It is complicated to realize the safety adequacies for the different units, it is not possible to divide the units of agreement to name, all the ticket can be seen by several persons which is not suitable for areas of discharge manages --- ### PRACTICAL TICKET MANAGER TO GIVE SOLUTION OF INCIDENTS IN SERVICES. - Overall rating: 4/5 - Reviewer: ALCIDES M. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In my opinion it is one of the most complete and simple tools to use to carry out the management of incidents and requested interventions since it allows to have a control of the tickets and to give solution for the priority of the same besides generating reports with all the data available (incidents per month, time of resolution of incidents, delay of the service, etc) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is very easy and simple to use, it allows you to track tickets from opening until they are closed, it is very complete since you can take control of each ticket opened, assign it to a group or user to give a solution, interact with both the client as with the technicians. On the other hand, it allows to keep an inventory control of the companies' computer resources #### Cons in the short time that I have been using it I have not found any irregularity that does not allow me to carry out any activity that I have done --- ### Pretty good IT management tool - Overall rating: 4/5 - Reviewer: Max R. - Verified reviewer: Yes - Product usage: Used weekly for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I have used GLPI for asset management and case support management. Both modules were easy enough to use and did the job. #### Cons The interface can be a bit rough around the edges. I don't know if ours was badly configured but it was a little slow to access. --- ### An incredible service management software! - Overall rating: 4/5 - Reviewer: Lori Y. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Our team has found GLPi to be a valuable resource. Its open source technology provides impressive flexibility and power, enabling us to tailor it to our unique requirements. It's very easy to navigate and its troubleshooting capabilities are exceptional. #### Cons At times, it can be challenging to obtain accurate data, but we are capable of handling it and everything is working fine. --- ### A very useful tool for our team - Overall rating: 5/5 - Reviewer: Bella X. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros GLPi has proven to be a useful tool for our team. We can customize it to meet our specific needs because to the outstanding flexibility and strength of its open source technology. It has excellent troubleshooting ability and is quite simple to navigate. #### Cons It can be difficult to get correct data at times but we are capable of handling it and everything is running smoothly. --- Showing 1 - 10 of 41 Reviews [See All Reviews](https://www.softwareadvice.com/project-management/glpi-profile/reviews/) ## GLPI Popular Comparisons [ManageEngine Endpoint Central vs GLPI](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/419465-glpi/)[Freshservice vs GLPI](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/glpi/)[JIRA Service Management vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/jira-service-management/)[Remote Monitoring and Management vs GLPI](https://www.softwareadvice.com/help-desk/atera-profile/vs/glpi/)[ServiceNow vs GLPI](https://www.softwareadvice.com/compare/27432-ServiceNow/vs/419465-glpi/)[NinjaOne vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/ninjarmm/)[SolarWinds Service Desk vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/samanage/)[Wrike vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/wrike/) [Compare All Alternatives](https://www.softwareadvice.com/project-management/glpi-profile/alternatives/) ## Other Top Recommended IT Asset Management Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (298) Recently recommended **20** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.6** (798) Recently recommended **12** times [Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) **4.3** (178) Recently recommended **6** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (522) Recently recommended **4** times Stuck Between Options? 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