# GLPI Software Reviews, Demo & Pricing - 2026 > Review of GLPI Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/project-management/glpi-profile --- [Home](https://www.softwareadvice.com/) / [IT Asset Management Software](https://www.softwareadvice.com/help-desk/it-asset-management-comparison/) / GLPI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/project-management/glpi-profile/reviews/)[Alternatives](https://www.softwareadvice.com/project-management/glpi-profile/alternatives/) # GLPI 2026: Benefits, Features & Pricing Wondering if GLPI is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview GLPI 4.5 [(41)](https://www.softwareadvice.com/project-management/glpi-profile/reviews/) Pricing Starting at €19.00 per month ### About GLPI GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended for companies of any size, and offers both on-premises and cloud (SaaS) solutions. Wondering if GLPI is right for your organization? Our IT Asset Management Software selection experts can help you in 15 minutes or less. ## GLPI User Interface ## Popular GLPI Alternatives Main Product GLPI 4.5 [(41)](https://www.softwareadvice.com/project-management/glpi-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.60Value for money - 4.07Customer support - 4.34Functionality Pricing Starting at €19.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3445)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.66Customer support - 4.66Functionality Pricing Starting at R$35.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## GLPI Pricing and Plans Starting price: €19.00 per month Free Trial Free Version GLPI Network Cloud €19.00 flat rate, per month Plan includes: - Backups - Community Plugins - GLPI Network Plugins - Server Maintainance - Unlimited End Users - Unlimited IT Assets - Unlimited Support L.3 - Updates On-premises Basic €100.00 flat rate, per month Plan includes: - \+ 2 Hours Remote Technical Assistance From Teclib - Community Plugins - GLPI Network Plugins - Unlimited End Users - Unlimited Support L.3 - Up to 10 IT Agents - Up to 500 IT Assets On-premise Standard €300.00 flat rate, per month Plan includes: - \+ 8 Hours Remote Technical Assistance From Teclib - Community Plugins - GLPI Network Plugins - Standard Plugins - Unlimited End Users - Unlimited L.3 Support - Up to 5000 IT Assets - Up to 50 IT Agents On-premises Advanced Pricing available upon request Plan includes: - \+ 20 Hours Remote Technical Assistance From Teclib - Commuity Plugins - GLPI Network Plugins - More Than 5001 IT Assets - More Than 51 IT Agents - Provides GLPI Network as a Package (for Debian/ RHEL/ Fedora/ Centos - Unlimited End Users - Unlimited Support L.3 Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GLPI Features - Popular features found in IT Asset Management Audit Management Compliance Tracking Configuration Management Contract/License Management Cost Tracking Maintenance Management Procurement Management Supplier Management Support Ticket Management - More features of GLPI Access Controls/Permissions Activity Dashboard Alerts/Notifications API Asset Lifecycle Management Asset Tracking Change Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Creation Data Import/Export Data Visualization Incident Management Inventory Management Inventory Tracking IT Asset Tracking Knowledge Base Management Monitoring Problem Management Reporting/Analytics Reporting & Statistics Role-Based Permissions Self Service Portal Service Level Agreement (SLA) Management Support Ticket Tracking Task Management Third-Party Integrations Ticket Management User Management ## GLPI User Reviews Overall Rating 4.5 Ratings Breakdown 5 54% 4 44% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.6 Customer support 4.1 Functionality 4.3 Mairina V. Verified reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed March 2019 Manage your requests, problems, incidents and projects from a Global platform! 5 With this tool I managed to consolidate all the inventory of operational areas in a single tool, allowing control to be established, and notifying the involved areas when an asset of the company is incorporated or disincorporated. In addition to the above, I can centralize project management, taking control of the activities that make up the operational projects. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: GLPI, is the most complete platform to take the management of requirements or requests, incidents in customers or IT systems, Projects, problem management, inventories, finally .. Through this great platform I could organize the management of the entire IT infrastructure . When I started using this great tool, I only managed internal requests, later we added incident management and from one case the client was notified, today I carry the projects of the area and all the inventory control of the operational unit. The truth that has allowed me to optimize operating costs since with the free version I can have breadth when managing the entire area of ​​network operations and administration of IT services. Cons: The truth, with time using the tool there is not a single aspect that prevents me from achieving my operational objectives. Read More VR Verified Reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Reviewed August 2022 Total Control Of IT Infrastructure 4 We are top beneficiaries of GLPi's knowledge base - centralizing our corporate's internal knowledge has never been easier. Also, GLPi generates reports of IT equipment utility so you don't have logger heads with HR. GLPi's SQLdashboards and plugins work quite efficiently too. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simple management of clusters as it indicates the elements alongside. Swift tracking of our domains and notifies you a week earlier before they expire. Utilizes GANTT model for visualization of assigned tasks, workflows and other collaborators. Integrates well with RSS feeds for real time updates. Cons: For the twenty eight months I have used GLPi, I haven't had any issue with its performance. Read More CS Carlos S. Verified reviewer Electrical/ Electronic Manufacturing 51-200 employees Used weekly for less than 12 months Review source Reviewed October 2024 Monitoring and tracking 4 Ratings Breakdown 4 Ease of use 5 Value for money 2 Customer support 3 Functionality Pros: The great app to monitor and tracking our company devices infrastructure Cons: Difficult to implement and configure tua monitoring options. Read More VR Verified Reviewer Computer & Network Security 11-50 employees Used daily for more than 2 years Review source Reviewed March 2022 GLPI - the best one for inventory 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Functionality Pros: Free, easy to deploy and configure. You can even add support ticket management by linking it to the Active Directory. Cons: There is sometimes too many information on the screen. Read More Carlos A. Verified reviewer 11-50 employees Used daily for more than 2 years Review source Reviewed July 2018 Is a excelente IT solution for helpdesk 5 It allowed us to control and track the hardware / software incidents of the organization and customers in a simple way Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: a lot of features are integrated, we can track tasks and assign them to a ticket, manage the inventory and other cool stuff Cons: It's not totally translated and not all the documentation is finished. Being able to define our own hardware would be nice Read More Maria V. Verified reviewer Used daily for less than 6 months Review source Reviewed July 2018 The best tool for the follow-up of the activities 4 I can take the control of my requirements and incidents Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: It is a very amicable tool visually besides that his fields and characteristics help you to take a control of the requirements and presented incidents and that correspond to your area, it is possible to associate the mail to create the ticket automatically, it is possible to take to him the follow-up of projects, the historical one of the ticket, the persons who interacted in the solutions of the same one, realizes the management of change and it is possible to take the inventory of materials and equipments of network. Cons: It is complicated to realize the safety adequacies for the different units, it is not possible to divide the units of agreement to name, all the ticket can be seen by several persons which is not suitable for areas of discharge manages Read More ALCIDES M. Verified reviewer 11-50 employees Used daily for less than 6 months Review source Reviewed July 2018 PRACTICAL TICKET MANAGER TO GIVE SOLUTION OF INCIDENTS IN SERVICES. 4 In my opinion it is one of the most complete and simple tools to use to carry out the management of incidents and requested interventions since it allows to have a control of the tickets and to give solution for the priority of the same besides generating reports with all the data available (incidents per month, time of resolution of incidents, delay of the service, etc) Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: It is very easy and simple to use, it allows you to track tickets from opening until they are closed, it is very complete since you can take control of each ticket opened, assign it to a group or user to give a solution, interact with both the client as with the technicians. On the other hand, it allows to keep an inventory control of the companies' computer resources Cons: in the short time that I have been using it I have not found any irregularity that does not allow me to carry out any activity that I have done Read More Max R. Verified reviewer Used weekly for less than 2 years Review source Reviewed July 2018 Pretty good IT management tool 4 Ratings Breakdown 4 Ease of use 5 Functionality Pros: I have used GLPI for asset management and case support management. Both modules were easy enough to use and did the job. Cons: The interface can be a bit rough around the edges. I don't know if ours was badly configured but it was a little slow to access. Read More Lori Y. Verified reviewer Information Technology and Services 10000+ employees Used weekly for less than 6 months Reviewed June 2023 An incredible service management software! 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: Our team has found GLPi to be a valuable resource. Its open source technology provides impressive flexibility and power, enabling us to tailor it to our unique requirements. It's very easy to navigate and its troubleshooting capabilities are exceptional. Cons: At times, it can be challenging to obtain accurate data, but we are capable of handling it and everything is working fine. Read More Bella X. Verified reviewer Information Technology and Services 201-500 employees Used weekly for less than 6 months Reviewed June 2023 A very useful tool for our team 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: GLPi has proven to be a useful tool for our team. We can customize it to meet our specific needs because to the outstanding flexibility and strength of its open source technology. It has excellent troubleshooting ability and is quite simple to navigate. Cons: It can be difficult to get correct data at times but we are capable of handling it and everything is running smoothly. Read More Showing 1 - 10 of 41 Reviews [See All Reviews](https://www.softwareadvice.com/project-management/glpi-profile/reviews/) ## GLPI Popular Comparisons [Zendesk Suite vs GLPI](https://www.softwareadvice.com/compare/26892-Zendesk/vs/419465-glpi/)[Freshdesk vs GLPI](https://www.softwareadvice.com/crm/freshdesk-profile/vs/glpi/)[Milvus vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/milvus/)[Freshservice vs GLPI](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/glpi/)[LiveAgent vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/liveagent/)[BeyondTrust Remote Support vs GLPI](https://www.softwareadvice.com/help-desk/bomgar-profile/vs/glpi/)[Supremo Remote Desktop vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/supremo/)[ServiceNow vs GLPI](https://www.softwareadvice.com/compare/27432-ServiceNow/vs/419465-glpi/)[JIRA Service Management vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/jira-service-management/)[Zoho Desk vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/zoho-desk/)[Atera vs GLPI](https://www.softwareadvice.com/help-desk/atera-profile/vs/glpi/)[NinjaOne vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/ninjarmm/)[ManageEngine ServiceDesk Plus vs GLPI](https://www.softwareadvice.com/project-management/glpi-profile/vs/manageengine-servicedesk-plus/) [Compare All Alternatives](https://www.softwareadvice.com/project-management/glpi-profile/alternatives/) ## Other Top Recommended IT Asset Management Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **17** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (733) Recently recommended **16** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **4** times [ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) **4.0** (51) Recently recommended **4** times Stuck Between Options? 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