# GLPI vs ManageEngine ServiceDesk Plus - 2026 Comparison - Software Advice

> GLPI vs ManageEngine ServiceDesk Plus - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/project-management/glpi-profile/vs/manageengine-servicedesk-plus

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GLPI vs ManageEngine ServiceDesk Plus

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Updated June 3, 2026

# GLPI vs. ManageEngine ServiceDesk Plus: 2026 Comparison

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Updated June 3, 2026

# GLPI vs. ManageEngine ServiceDesk Plus: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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Add product

[](https://www.softwareadvice.com/project-management/glpi-profile/)

[GLPI](https://www.softwareadvice.com/project-management/glpi-profile/)

4.5

[(41)](https://www.softwareadvice.com/project-management/glpi-profile/reviews/)

Starting Price

€19.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses GLPI

Based on 41 reviews

-   Top use case: IT Asset Management (44%)

80% of users recommend this product

[](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)

[ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)

4.4

[(231)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

Starting Price

$16.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses ManageEngine ServiceDesk Plus

Based on 231 reviews

-   Most common industries: IT & Software Development (23%), Finance & Accounting (16%) and Health & Medicine (7%)
-   Top use cases: Help Desk (25%), IT Ticketing Systems (21%) and Service Desk (13%)

75% of users recommend this product

[](https://www.softwareadvice.com/project-management/glpi-profile/)

GLPI

4.5

[(41)](https://www.softwareadvice.com/project-management/glpi-profile/reviews/)

[](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)

ManageEngine ServiceDesk Plus

4.4

[(231)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/)

+

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Add product

## User satisfaction

* * *

4.5

Based on 41 reviews

Ease of use

4.4

Value for money

4.6

Customer support

4.1

Functionality

4.3

4.4

Based on 231 reviews

Ease of use

4.3

Value for money

4.3

Customer support

4.2

Functionality

4.4

## User interface

* * *

## Key features

Features selected based on 272 reviews from IT Asset Management

* * *

Alerts/Escalation

N/A

Automated Routing

N/A

Collaboration Tools

N/A

Configuration Management

4.0

Contract/License Management

4.3

Cost Tracking

4.8

Alerts/Escalation

4.3

Automated Routing

4.3

Collaboration Tools

4.4

Configuration Management

N/A

Contract/License Management

N/A

Cost Tracking

N/A

### Wondering if these products fit your needs?

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### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ManageEngine ADSelfService PlusNot enough reviews

](https://www.softwareadvice.com/mobility/manageengine-adselfservice-plus-profile/)[

ManageEngine Endpoint CentralNot enough reviews

](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/)[

Microsoft OutlookNot enough reviews

](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)

## Reviews

* * *

Aung Htun O.IT ManagerMechanical or Industrial Engineering, 201-500 employees

"Such as IT Asset Management and IT helpdesk management is really powerful and able to use for enterprise office."

Jan 31, 2025

LN

Lew N.Director of ITFarming, 51-200 employees

"Some of the menus are "clunky" and it can be confusing what the different buttons/options do."

Feb 25, 2025

YK

Yurii K.Technical Support SpecialistNon-Profit Organization Management, 501-1000 employees

"It's not only good for ticket management, it's also good for creating reports and asset tracking."

Apr 9, 2026

VR

Verified ReviewerSystem AdministratorInsurance, 201-500 employees

"Occasional bugs can slow things down, and updates sometimes change things without clear explanation"

May 5, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[ManageEngine Endpoint Central vs GLPI](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/419465-glpi/)[Freshservice vs GLPI](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/glpi/)[Freshservice vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/manageengine-servicedesk-plus/)[Freshdesk vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/crm/freshdesk-profile/vs/manageengine-servicedesk-plus/)