The benefits I received from this product include: Structured onboarding process, stress free day, engagement from our clients, and the ability to become more efficient throughout the day!

Using Beyond for our company has made our day to day operations a million times easier. Our company onboards Dealerships and salespeople. Before using Beyond, we had an excel spreadsheet that we updated daily. This was not an effective method for our company. We wanted to find something new and innovative. A platform that was easy for not only our company to use, but also easy for our clients to use. There are a lot of companies out there that offer great platforms, however Beyond was the right fit for our company. It is new, fresh, and customizable to each user. I have shared a little about how great the system is but that is not the best part about it. The customer service you get from the Beyond team is hands down amazing! Anytime I have a question I just type it in the chat icon, on the bottom left corner, and I get a response very quickly. The attention to detail the Beyond team has is outstanding. There were a few tasks I had in one of my projects that didn't have attachments on them and Customer agent noticed this. Customer agent recognized that the milestones in all our projects were the same with some exceptions, and he brought this to my attention. The attachment that was missing was a crucial attachment our clients need when launching our platform. That is great customer service. I can go on and on about how great this company is. On behalf of our company, Build-A-Brand, I would like to thank Beyond for providing us with the tools we need to have an effective onboarding process.

There are no cons at all. This is a great product. I encourage everyone to check this out and use Beyond. It will change your life!

We love you guys! Super excited to get rolling on using this with our customers. Start to finish the team has been great to work with.

We love this software. It is the perfect way to help us organize our customers and walk them through the training and implementation process. We have used software previously that help us organized but had no customer engagement in the process, and for our field customer engagement is vital to their success. We love that our customers can engage in the process and not even log into BEynd if they don't want to, or they can log in and really see the whole process.

Nothing to report so far. We are excited to get rolling

The team has been very engaged and helpful for onboarding

Client engagement in the projects and ease to update tasks and timeline

Loss of reportability functionality and lack of being able to connect linked projects

Project Management with ease.

I have just started using BEynd. The Software layout is clean and user friendly. It feels unique in the way it supports a variance of communication solutions throughout the life of the project. Customer Support is amazing, personalized, and fast to react to help with any needs. I also appreciate that they are constantly adding new features in which some cases are derived by taking in customer suggestions. Very few companies show this level of concern for it users. For this alone, I would highly recommend BEynd. The founders seem very passionate about the software, which definitely adds a level of comfort to the purchase.

It is hard to really find things I do not like about the software. There have been a few things I would like the software to be able to do, that it currently is unable to; however any issues I have had or suggestions I have made were immediately addressed or accepted and acknowledged as possible future enhancements. Most of these were also stated to already be in the works.

GuideCX is one of the best software for projects management. It's very time saving and effective to improve your work quality in less time. Highly recommend for those who worked on multiple projects.

All the features are very important to manage your tasks according to your projects. Personally i like alert notifications which gives you notifications about your tasks allocation. It's very easy to use this tool.

I didn't find any least of this tool as i working on projects and my tasks.

Beynd is the most customer-oriented Project Management tool I've seen thus far, hands down! It not only exceeds my needs as a PM, but it also engages the customer with transparency in a way that is both internally robust, and externally impressive! This product has enabled me to more efficiently delegate tasks to both my team members and my clients in a way that better meets both our needs while also minimizing the scope of my projects, which is paramount! Keep up the great work, Beynd!!!

It not only exceeds my needs as a PM but it engages the customer with transparency, in a way that is both internally robust, and externally impressive! This product has enabled me to more efficiently delegate tasks to both my team members and the customer in a way that better meets both our needs while minimizing the scope of my projects, which is paramount!

There are few 'Cons', if any, compared to other PM products I've used in the past, but I would like to see more platform-friendly templates/functionality, which I understand is in the works!

The best thing about Beynd is the people behind the platform. Always there ready to help and seeking ways to improve the platform for its users.

Process and communication are key to any success deployment. The Beynd platform allows me to wrap process automation around established best practices with enforcement, scheduling and notification built in. On boarding new implementation associates is a breeze as their work becomes task driven and allows them to develop expertise one step at a time vs being overwhelmed consuming a complex process in its totality. On boarding new clients with Beynd makes us look great and keeps the clients in the know and their expectations in alignment with the current status of the deployment.

Need more integration points. Would love to be able to tie into our home baked solutions.

Overall, I've been very impressed with BEynd. I was able to quickly get into the system build my templates and start onboarding customers!

The killer feature of this software how transparent it makes customer onboarding. I've been working for SaaS companies for 8 years, and have never used anything as good as BEynd at making customer onboardings transparent and enjoyable for customers.

It's still a relatively new platform, so there are so it's lacking in reporting, and some features I'd like to see developed down the road. However, BEynd is very quick to respond to feature requests!

Product is easy to use and helps in communication, both internally and with our customers. The Beynd is great to work with and always looking for input on product enhancements. Support is fast and efficient. If they don't hav ethe answer (which is rare) they keep me updated until they do.

Not much. Product is very young and had relatively few features at the beginning. New features are being added all the time and it now, only a few months after implementation, meets most of our needs very well. Their development pipeline includes many features, big and small, that we have asked for. New feature releases are quick and very well communicated.

Overall, GudeCX helps to keep our projects organized and helps our customer's to see the project's progress, we really like this. We hope the system will become more efficient with filters in the future to save us time.

The layout of the projects and tasks is very nice, clean, and organized. Being able to invite a customer to complete tasks with you is an awesome feature.

Filters that you put in place do not stick. Our company is split in multiple teams, so projects are split up accordingly. I have to put re-add my filter to only see my projects every time I go to the project screen, which happens a lot when you have 10 projects. They need to make the filters stick until we remove them.

There’s a bit of irony when you fail to onboard with onboarding software. After more than 4 months, we decided to cancel their service and have moved to another onboarding platform. It’s possible that my personal expectations were simply too high, so I will share specific details with you so that you can judge for yourselves. The latency we experienced was very noticeable. Clicking between cards was not seamless, and we found that it took almost 7 seconds to load content onto the primary page. Checklists on tasks look great until you want to rearrange sections. You can’t. Task groups were promised to us as a feature that would replace the need for subtasks. They couldn’t be rearranged. They couldn’t move up, down, left, or right as you might expect if you have used any other Kanban style tool. If your team tends to share their own screens with onboarding customers over Zoom, be prepared to show your customers your merge field logic. Personally, I wasn’t going to show my customers “Hi {First Name}.” The list continues.

Their sales team was incredible. They know what they're doing, and they're excellent at bringing in senior executives to help close the deal.

The software was very buggy and did not have basic functionality that we have grown accustomed to in many other systems.

I love how the software makes us more productive. It seems any company I've worked for struggles with customer communication especially when multiple products/teams are involved in the installation and 3rd party vendors are a part of the process. Its simple but effective layout and the ability to upload attachments, get summaries and flag projects based on health is huge. The Beynd team is excellent to work with and truly listens to our feedback. I've had several asks deployed within just a few weeks of the initial suggestion which means they are incredibly flexible with what needs to be done in order to improve and continue to grow the business. You would be wise to consider this product if your company works with clients from an install/launch perspective. We believe it is not only saving us time and effort on an install, but leaving the client with a positive experience from the start. You don't get a second chance to make a first impression. This product helps us deliver a fantastic first impression.

The software is great, I haven't found a downside yet. Anything I've suggested is talked through and either put on a deployment schedule or we've found a better way by consulting with Beynd to do it that enhances the client experience.

Beynd's flexibility meets our needs for custom projects across various entities and products. It's automation allows us to start the project and step back with confidence that each task will assign at the appropriate time. It is intuitive. Set up was a breeze and our internal employees and customers are able to jump right in and use it. The customer service is second to none. Anytime we have a product enhancement request, the team sees that our feedback is assessed for the roadmap and has developed several of our feature requests in the first few months of our contract. Great company, great partner!

After using the software, there is nothing that I dislike.

Our overall experience with GuideCX has been awesome and has really helped our Onboarding process.

What we like most about this product not he CSM-side is that it give the client the ability to track progress of the project in real-time.

The only con we have found so far is the speed at which it takes to change the status of tasks, on occasion. It is not slow, just take a few seconds here and there depending on how fast you're moving.

Beynd helps keep our internal staff organized and allows us to keep our clients in the loop on project tasks and expected time frames without having to constantly send emails. Unlike other project management software, Beynd is client facing so clients who are apart of the onboarding process can keep track of the project themselves.

There really isn't anything that we dislike. The software is still in it's beginning stages and meets everything that we need as a company so we can't wait to see where it goes. The Beynd team is quick to fix any normal issues that come up in the software world and are a pleasure to work with.