5
4
3
2
1
Ease-of-use
4.3
Customer Support
4.6
Value for money
4.3
Functionality
4.4
"I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA."
"Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use."
"It is a pleasure to work with the team at Harmony who provide excellent support and are always open to discuss additional features so the product is getting better every day."
"The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information."
"Also, when we had a problem, we had to "get people together" to gather all of the facts before we could answer the questions needed to solve issues since all information was spread out."
"On past systems I've used, it was difficult to see what happened with our customers after an initial sale."
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