Helix ALM software


21 reviews(4.0/5)
21 reviews(4.0/5)

Helix ALM is an application lifecycle management (ALM) suite that enables organizations to scope, design, execute and track the application development process. Modules and key features include issue management, project collaboration, resource management, process automation, dashboard creation and reporting.

Helix ALM suite includes Helix RM (requirements management), Helix IM (issue management) and Helix TCM (test case management). It also integrates with Surround SCM solution to provide users source code management functionalities. Helix ALM’s item list feature enables project managers to assign projects, track progress and manage project timelines.

Helix ALM’s dashboard helps team leaders track performance metrics, create data summaries, visualize data and create reports. Its issues management module lets users track bugs, assign testing tasks, prioritize tasks and collaborate with team members.

Support is provided through an online portal, email, training, a knowledge base, forums and over the phone.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 10

21 Reviews of Helix ALM

Showing 1 - 20 of 21

Start your review of Helix ALM

Click to start
  • Abraham from MotivAction

    Number of employees: 51-200 employees

    July 2018

    Difficult to set up, but quite powerful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Helix ALM is super flexible, and can be configured in just about any way you need. It can be set up to automate some steps, and when you complain, they have excellent customer support.

    Cons

    It is somewhat difficult to set up, and if it set up incorrectly, it is extremely frustrating to use.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • tim from itw

    October 2017

    the product is an example of an old desk top application

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    nothing about this product can be said to be good , it is old , cumbersome and clunky .

    the product needs to be refactored and replaced

    Cons

    poor reports - difficult to create
    can not have different type of issues
    does not really support scrum approach

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Perforce, Perforce

    March 2018

    Thank you for sharing your thoughts, Tim. We're sorry to hear that your experience hasn't met your expectations. Our support team is always ready to help you and can be reached at support@seapine.com. I'd also like to follow up and learn more details about your experience (and how we can make it better). Helix ALM receives quarterly updates to both the desktop and web clients. You can use both clients with your license. Our top priority with product updates is to make it easier for you to use. It's true that you can't have different types of issues in the Helix IM module. But you can differentiate between issues using a field type (e.g. feature request or bug). Helix ALM also lets you use different item types for requirements, requirement documents, test cases, test runs, and issues. Contact support@seapine.com if you have more questions about this. -Jeni at Perforce Support

  • Verified Reviewer

    Number of employees: 11-50 employees

    October 2017

    Using every day.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Dashboard look great really great and have valuable information. Love issues filters. You can easily find required issue with them.

    Cons

    Would be better if it's not lag. Some workflow steps could be improved. One flow could be assigned to two users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rimvydas from GLDS Inc.

    Number of employees: 11-50 employees

    October 2017

    function rich software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    easy to sort items using catalogs, also it's very flexible software and allow to highly customize according our needs.

    Cons

    in issue window it's hard to see some details as they are hidden in various tabs. usually we do not notice attached additional files and number of reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gintaras from Great Lakes Data Systems

    Number of employees: 11-50 employees

    October 2017

    Working for more than 1 year with this tool and I am very satisfied in Helix.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The most important thing is Filters and our company using it as much as possible. Also, we are very happy about Requirements section.

    Cons

    Some filters during Helix Item creation are required but they are not marked as required, i.e. Impact

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gary from Indesign, LLC

    October 2017

    I use this for test case development and defect tracking

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Centralizes test cases and defects and makes them easier to manage.

    Pros

    It has a web interface so the client software does not have to be used. It is easy to use and easily customizable with custom fields

    Cons

    Reports are not easily exported to Word for putting test cases into our company's document template.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ken from Christie Digital

    October 2017

    Helix ALM has the necessary core features but needs work in terms of usability

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Through this software, I was able to successfully document software specifications that were linked against test cases, and ultimately used for test runs. This allowed our team to much better understand just how much more work was required to be done and how far along we were in terms of the QA testing.

    Pros

    The software contains good functionality for linking various bits of information together between the different modules that we use (requirements, test case management, defect tracking). It's also has the flexibility to be configured to work with many different kinds of workflows (we know because we've gone through a number of different design processes over the years that we've used this).

    Cons

    The text editing is the portion of the software that I like the least. Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward.

    The text editor is still functional, but it's fallen below the minimum expectations for a text editor in this day and age.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alfred from Asseco Solutions AG

    Number of employees: 201-500 employees

    October 2017

    Using the TestTrac with a smal process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All our Testcases on one place.

    Pros

    Easy to fit the processes to our needs.
    It is realy a good thing, that this software is so easy to fit also to smal process and deep, and complex processes.

    Cons

    We use a old Version form 2012, so we dont now the newest Features. This old version is not very nice and not so easy to use as it could be.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Raimundas from GLDS, Inc.

    Number of employees: 11-50 employees

    October 2017

    I've been using Helix ALM over 5 years. This was a great experience of combined SCM and Helix.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Workflow customization, integration with source provider. Dashboards looks nice feature and allows to plan future releases.

    Cons

    Lack of HTML support in emails sent by Helix ALM. It still doesn't support inline images. Links... Links could be displayed in more user friendly view.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Carlos from Dell

    Number of employees: 10,000+ employees

    October 2017

    Great test case/requirement management tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the test case/test run model which gives the the ability to generate base tests and instantiate them using test runs. I write the test once, and generate the multiple times per feature release or sprint.

    Cons

    The web interface for the product is not as rich as the thin client. Would like to see that catch up feature wise.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ken from Home Hardware Stores Ltd

    Number of employees: 1,001-5,000 employees

    October 2017

    Since buying the product when it was called Test Track Pro it has been a good relationship

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use for IT people and Business alike. Anytime we've had a question on how to use it (thru Seapine Software) it was always answered quickly.

    Cons

    Reporting has always been a bit weak but we make do. We also use Test Case Management and it works out well for us also.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Beat from IMT AG

    Number of employees: 51-200 employees

    September 2017

    Easy to use and easy to understand

    Ease-of-use
    Functionality
    Quality
    Support

    Easy to use and affordable tool for requirements engineering and testing

    Pros

    Mostly self describing User Interface for users and the high configurability of items to make it work for a lot of different requirement types.

    Cons

    Even a lot is configurable, the missing of a possibility to save and distribute a view between users and specific per document reduces the usability enormous.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Thomas from DDL OMNI Engineering

    September 2017

    Helix ALM allows us to track a project from beginning stages through the upkeep and maintenance

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and customize for specific projects, easy to track specific tasks/issues to requirements and develop test cases

    Cons

    All features are not available using the web interface making it difficult to perform administrative tasks over the web when access a workstation on the server's network is not available

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Judy from EFJohnson Technologies, Inc.

    Number of employees: 51-200 employees

    September 2017

    It does Everything, but not always easily!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It enforces a decent workflow for trouble tickets and testing.

    Pros

    I like that it ties everything together and if you have things set up correctly, you get great trace-ability.

    It is VERY powerful, and flexible.

    Cons

    With so much flexibility comes a LOT of configuration. And it's not always easy to modify your workflow once it's been in use for a while.

    I really don't like that I have to kick everyone out of the project to make the tiniest change to the workflow and events.

    The cost of licenses makes it hard for us to have enough for everyone.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shannon from Hologic, Inc.

    Number of employees: 5,001-10,000 employees

    September 2017

    Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices.

    Pros

    Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs,

    Cons

    Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version

    Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers

    Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places.

    Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation)

    The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Theresa from Entero Corporation

    Number of employees: 51-200 employees

    September 2017

    I have been using this software for a year and a half, and it is good in its speed and execution.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helped to automate the testing process for certain reports

    Pros

    Its speed and execution and its usage of different features like - sending emails, record and playback, user-defined codes are excellent.

    Cons

    The methodology used for recording - like Contextmenu, which makes the playback session to fail, even though the necessary objects are available on the screen. Most of the time I have to debug the tool than the software against which it is being recorded

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Andy from Accurence

    Number of employees: 11-50 employees

    September 2017

    Easy to set up and configure

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Central place for our companies backlog.

    Pros

    Easy to set up, configure and administer. Great way to keep things organized. Keeps team on track with tasks.

    Cons

    Client-based application. It would be great if this was converted into a web application. Also, it can get overwhelming if you over complicate the set up.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Elwanda from Trimble Solutions (formerly Tekla Inc)

    February 2017

    End user feedback

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I found TestTrack fairly easy to search, add, and process items within the scope of my work. It was already configured for my use and I did not contact customer support nor was I involved with the purchase.

    Review Source: Capterra
  • Juan from Trimble

    February 2017

    Review for Test Track

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Rather difficult to find certain information. Not very user friendly. Functionalities are not very accessible.

    Review Source: Capterra
  • Amy from Trimble

    February 2017

    Good software, a bit difficult to learn

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I was given no real formal training using TestTrack, but with some assistance from my colleagues, I was able to get up and running fairly quickly. The search could be much improved, but other features seem fairly simple and easy to use.

    Review Source: Capterra
Do you use Helix ALM?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 680-2046