About Helix ALM

Helix ALM is an application lifecycle management (ALM) suite that enables organizations to scope, design, execute and track the application development process. Modules and key features include issue management, project collaboration, resource management, process automation, dashboard creation and reporting.

Helix ALM suite includes Helix RM (requirements management), Helix IM (issue management) and Helix TCM (test case management). It also integrates with Surround SCM solution to provide users source code management functionalities. Helix ALM’s item list feature enables project managers to assign projects, track progress and manage project timelines.

Helix ALM’s dashboard helps team leaders track performance metrics, create data summaries...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

22 Reviews of Helix ALM

Average User Ratings

Overall

3.95 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(4)

4

4 stars

(15)

15

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

September 2017

Judy from EFJohnson Technologies, Inc.

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

September 2017

It does Everything, but not always easily!

It enforces a decent workflow for trouble tickets and testing.

Pros

I like that it ties everything together and if you have things set up correctly, you get great trace-ability. It is VERY powerful, and flexible.

Cons

With so much flexibility comes a LOT of configuration. And it's not always easy to modify your workflow once it's been in use for a while. I really don't like that I have to kick everyone out of the project to make the tiniest change to the workflow and events. The cost of licenses makes it hard for us to have enough for everyone.

September 2017

Shannon from Hologic, Inc.

Company Size: 5,001-10,000 employees

Industry: Biotechnology

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

September 2017

Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)

centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices.

Pros

Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs,

Cons

Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places. Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation) The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system.

October 2017

Ken from Christie Digital

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Functionality

3.0

October 2017

Helix ALM has the necessary core features but needs work in terms of usability

Through this software, I was able to successfully document software specifications that were linked against test cases, and ultimately used for test runs. This allowed our team to much better understand just how much more work was required to be done and how far along we were in terms of the QA testing.

Pros

The software contains good functionality for linking various bits of information together between the different modules that we use (requirements, test case management, defect tracking). It's also has the flexibility to be configured to work with many different kinds of workflows (we know because we've gone through a number of different design processes over the years that we've used this).

Cons

The text editing is the portion of the software that I like the least. Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward. The text editor is still functional, but it's fallen below the minimum expectations for a text editor in this day and age.

October 2018

Sam from Utilities

Company Size: 201-500 employees

Industry: Utilities

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

October 2018

Usefull tool but need lot of improvements

Overall this is a good Product. It need lot of improvements 1. Facelift 2. More Widgets or allow creating New Widgets using filters. 3. Ability to link multiple Projects in one Report. 4. More to come :D

Pros

Everything in one place including requirements/ test cases etc. I am still learning but not enough web content compared to JIRA.

Cons

Cannot create Dashboards that we need. Not sufficient Widgets and we cannot create any widget other than pre-defined ones. Once you create more projects, you only can generate report per projects. My team works in multiple projects and I have to write multiple reports to see the work.

October 2017

Carlos from Dell

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2017

Great test case/requirement management tool

Pros

I like the test case/test run model which gives the the ability to generate base tests and instantiate them using test runs. I write the test once, and generate the multiple times per feature release or sprint.

Cons

The web interface for the product is not as rich as the thin client. Would like to see that catch up feature wise.