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Overall Rating
4.08 / 5 (26)
Ease-of-Use
3.5 / 5
Value for Money
3.5 / 5
Customer Support
4.5 / 5
Functionality
4 / 5
Last Review Written
June 29, 2021
Pros/Cons
  • Pros

  • Ease of use for IT people and Business alike. Anytime we've had a question on how to use it (thru Seapine Software) it was always answered quickly.
  • Easy to fit the processes to our needs. It is realy a good thing, that this software is so easy to fit also to smal process and deep, and complex processes.
  • Cons

  • Lack of HTML support in emails sent by Helix ALM. It still doesn't support inline images.
  • Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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