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Helix ALM vs Wrike
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.6 / 5
4.1 / 5
Value for Money
3.7 / 5
4.2 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4 / 5
4.3 / 5
Last Review Written
September 20, 2023
March 15, 2025
Pros/Cons
Pros
- I like that it ties everything together and if you have things set up correctly, you get great trace-ability. It is VERY powerful, and flexible.
- Easy to fit the processes to our needs. It is realy a good thing, that this software is so easy to fit also to smal process and deep, and complex processes.
- The most important thing is Filters and our company using it as much as possible. Also, we are very happy about Requirements section.
Cons
- Lack of HTML support in emails sent by Helix ALM. It still doesn't support inline images.
- In issue window it's hard to see some details as they are hidden in various tabs.
- I use this for test case development and defect tracking.
Pros
- This is a great tool that has been very good for us because I like that it has a browser version, an app version, and a mobile app. Plus the platform is convenient to use and has few to no glitches.
- Pleasure experience working with this software, we have modernize on how we managing our project and we can get a real-time progress tracking after using Wrike.
- The ability to customize dashboards and workflows is perfectly suited to our specific needs.
Cons
- There is no warning system that reminds you of your pending tasks, and you only see them if you go into the app.
- I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers.
- The free option is very limited. No time tracking, no option for subtasks, and very limited storage included in.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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33 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
