Huddle Software


 

Huddle is a cloud-based project management solution. Key features include integration with Microsoft Word and a dashboard where users can see all aspects of a project. This solution is geared toward large businesses and government agencies with more than 100 users.

Huddle’s integration with Microsoft Word allows users to work in Word and have their changes updated automatically in Huddle. This solution offers document histories and audit trails, so users can see who is editing documents when. They can also view historical versions of documents.

Users can customize their workspaces to include branding. Access rights and security levels are also customizable: users can grant access to certain employees or departments. They can also revoke access across all devices.

Huddle can be accessed from anywhere, and users can work offline and later synchronize their work to multiple devices.  

Huddle offers data migration for new clients. Mobile apps are available for Android and iOS. The solution is priced per user per month.

 

Huddle - Document history
 
  • Huddle - Document history
    Document history
  • Huddle - Project menu
    Project menu
  • Huddle - Microsoft Word integration
    Microsoft Word integration
  • Huddle - Mobile app for Android
    Mobile app for Android
  • Huddle - Mobile document editing
    Mobile document editing
  • Huddle - Mobile tasks list
    Mobile tasks list
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

21 Reviews of Huddle

Showing 1-20 of 21

 

Start your review of Huddle

Click to start
https://www.softwareadvice.com/project-management/huddle-review/

Jacqui from Forestry Commission

June 2017

June 2017

Easy to use, user friendly and as administrator i find that the Huddle Help team brilliant!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use and the users have the flexibility to organize and run there workspace as they like.

Cons

If I take myself out of a workspace, i cant 'see' the workspace to manage user license's and have to do this via report.

Source: Capterra
 

Rebecca from Chemonics Intl.

June 2017

June 2017

Created a space for collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

-Multiple users had real-time access to shared documents and could comment
-Easy to orient new users
-One location or "workspace" to access all the relevant materials and identify who was actively participating

Cons

-Client was concerned that similar results could be produced by using Google.
-At the end of the project, we had to go into each folder to download the files- this ended up being a very easy process albeit manual.

Source: Capterra
 

Steven from Williams Lea Tag
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Intuitive and quick to set up. Requires very little user base training.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

True collaboration with clients (internal and external) and suppliers alike.

Pros

Excellent product in the collaboration software space, does everything quickly and effortlessly. Model allows for it to spread quickly through allowing users to invite others to join / create new workspaces

Cons

It is not linked to company corporate directories, meaning the access governance is left with the Workspace Managers - this is often not managed by them and results in poor access controls at a workspace level due to company leavers still having access.

Source: Capterra
 

Nikolaj from Deloitte
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Beautiful collaboration platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

For working in bigger teams and with external partners, huddle has been a great tool. Also to make sure everyone is up to date with the latest material.

Cons

A better calendar functionality to help track partners schedules and an easier way to invite more than one person into the workspace.

Source: Capterra
 

Nari from IHG

June 2017

June 2017

Fab tools for sharing files and collaborating with colleagues and partners.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

File Management - strength is in its file-management features, which are surprisingly capable. In addition to supporting folders and subfolders. You have tools to see options to add comments to files and notifications, or even request user-specific approvals.
The best is that Huddle encourages you to work with a number of files at a time. Surprisingly Files are uploaded fast. have since signed up to a full package for 1 year and so far my team has found Huddle very useful. Before finding documents and having to ensure it's the latest version with all the updates made by others was difficult and time consuming. Huddle makes this simple for us. It also helps us work with clients more efficiently as we can create separate workspaces for each client so files are secure and only viewable between us and them.

Huddle made project management much easier and can't understand how we did without this collaboration and file management system.

Cons

It dosent have full collaboration features including group chat and interactive whiteboard like some other systems do.

Source: Capterra
 

Frank from WSP
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

We use huddle as a collaborative platform across our Consultancy EMEIA business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits to us are the ability to collaborate across geographies, and particularly the ability to set up simple environments quickly.

Pros

Intuitive interface, easy to use, easy to set up and configure, enjoyed by the end users...the popular choice...

Cons

Linited in the use of metadata and embedded attributes. The product is what we require for collaboration around a document. but starts to creak when applied to Engineering project teams.

Source: Capterra
 

Jasbir from Driscolls Research
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Has the basic features

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Replaced with a better and cheaper product. Not used any more.

Pros

It was easy to see who created a file. Other than that, there were not many advantages that would make this product more useful than a Shared Drive

Cons

Does not manage updates of files very well.
The feature of commenting on a file adds no value but confuses the interface.
Hard to track changes and collaborate on content.

Source: Capterra
 

Adam from Baker Tilly International
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Easy to use and increases collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Significantly enhanced ease of collaboration across member firms and clients alike.

Pros

The products ease of use makes it easy to roll-out and quickly reach a high level of adoption.

The high level of security and related certification is also essential for our business.

Cons

No ability to access US and non-US server based files using the same desktop tool. It would be excellent if both could be accessed simultaneously.

Source: Capterra
 

Debbie from Driscoll's

May 2017

May 2017

Huddle is the easiest, most functional collaboration tool I have ever used!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Huddle user interface is really intuitive, making it easy to on-board new users without a lot of training. The file collaboration works perfectly, and I love the task functionality that does the "reminding" for you! It has just the right number and type of features without having a bunch of "extra" stuff that you never use cluttering it up. It is extremely well integrated with MS Office. It's easy to bring people into your work space, whether they are part of your organization or not, and whether they have ever been in Huddle before or not. The organization's customer service is top notch - replies to inquiries are often received within hours, and suggestions for functionality improvements are welcomed.

Cons

I wish it had a better calendar functionality to help track the team's schedule.

Source: Capterra
 

Rim from shopworks

May 2017

May 2017

a great work experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are using Huddle so that our customers car have access easily to our files and they can comment and give their feedback without using space.
It's very convenient for us and easy to use. And when sometimes we have a problem, the Customer support is pro active and help us quickly so thank you huddle.

Cons

inviting people one by one manually to workspaces.

Source: Capterra
 

Rufus from DHL Supply Chain
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Very positive. A great tool for collaborative work on bids and sharing developments with customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Greater engagement with multifunctional teams. More effective bid development.

Pros

Ease of use. The interfaces are intuitive and new users and teams can be operating very quickly with little training. It adds value almost immediately. It is also very flexible. We use it for a wide range of tasks, from bid management through to customer engagement and sharing innovation. It requires little tailoring for any of these tasks.

Cons

There is room for development around Huddle's ability to directly import and export tasks and diary entries from other systems such as Outlook or Salesforce

Source: Capterra
 

Ragheb from Stagecoach Rail

May 2017

May 2017

Huddle enables us to be more time efficient and coordinated. They're responsive and pro-active

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time efficiency, collaboration, security and conversations grouped by document

Pros

- Commentary/conversations per document
- Compare and contrast versions of word
- Offline working
- Desktop tool integrating with Office - enabling you to save directly into Huddle
- Approvals & calendar integration

Cons

- Creating teams - its not clear what is the best way to create teams - there are occassions where individuals will need access only certain folders within a file. One way to get around this is to create each individual as a team - is there a better way?
- Tasks - the UX design does not make it obviously clear what are the key steps are
- Integration with older operating systems and versions of Office
-

Source: Capterra
 

Mark from Adecco Group UK&I
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Delivers substantial efficiencies in the Bid & Sales process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fantastic product and supplier; Huddle has really delivered process and cost efficiencies throughout our organization. We are a global business and have used Huddle for nearly 3 years now. Whilst initially used in Group Sales & Bids team to optimize bid production it has grown organically throughout our company with multiple back & front office functions using it. On average, Huddle has delivered a 35% operational efficiency saving when managing bids, and has grown from 50 licenses in year 1 to nearly 250 today.

We initially utilized Huddle to drive process efficiencies in our Group Sales & Bid team. It's easy to deploy and its familiar interface ensures user buy-in is quick and seamless. Users require very little training and the system is adaptable. Given the system's flexibility we used it for a range of purposes including Content libraries, Huddles categorisation & search function is great for storing and accessing vast amounts of bid content, submissions or sales collateral. Graphic libraries all frequently used pictures, vector files and PowerPoint's can easily be previewed, accessed or shared. Process management bids can be managed via Huddle, ensuring you have a single version of your response with appropriate sign-off and approvals.

Also, as a number of our customers also utilized Huddle, we found over time that the platform extended throughout our entire sales process from initial bid, then to implementation teams.

Source: Capterra
 

Thomas from Keolis UK
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Functional, Easy, and Supported

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used Huddle for over five years throughout our organisation to assist with the build and control of bidding documentation. Over this time, the product has become a resource to be relied on. The level of functionality, ease of use, and product support mitigate the common risks associated with the implementation of third-party products with internal systems.

The Huddle team have engaged with us to understand our functionality requirements and adjust their development roadmap accordingly. The number of releases Huddle have implemented continues to grow year on year, with each iteration materialising further efficiencies for our end users. This development is supported through the facilitation of internal training with the Huddle experts to ensure we understand and capitalise on the latest improvement.

The onboarding of users to Huddle is extremely easy. Through the intuitive layout of the tool, users often require little more than an invitation to get them working productively within our workspaces. One of the key frustrations we have faced with other tools is a lack of speed and accuracy of the search tool. Huddle have developed the search functionality to the point where at the very least a new user can search for keywords to find their way quickly in an unfamiliar workspace. Once a document has been identified, the location and actions available are easily recognisable.

Through the years Huddle have provided 24/7 support with reactive and helpful customer service agents alongside at least one dedicated Account Manager. However the requirement for aftersales support has reduced to the point where our main focus with Huddle is to assist with product development to ensure we get the most from the tool.


Source: Capterra
 


February 2017

February 2017

Some major drawbacks....

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I am SWOTing Huddle as we are trialing the software for enterprise use. Some major flaws that are hard to ignore with a couple I consider "critical points of failure".

Pros

- lovely clean interface, very intuitive
- able to set individual nested folder access permissions
- able to add some custom fields to the tasks
- tasks automatically appear in the calendar giving a easy visual of upcoming priorities - this is of course reliant on task entry including a due date.
- version history restore is really neat and easy to navigate

Cons

1. No reporting capacity
2. can't upload folders
desktop app creates multiple duplicates of folders & files brought down to edit, but doesn't delete them, this poses a significant 'bloat' potential on user's hard drives.
3. The desktop app nests the sync'd folders very deep and (on the Mac) are hidden files causing further problems for less tech savvy users.
4. Can upload zip files through web browser, but cannot uncompress, need to use the desktop app, then rezip to upload. So at project start-up does not seem to be a way to upload multiple documents apart from one by one.
5. Adding custom fields to the tasks to assist with filtering, but only allows you to filter on one field, e.g. by project. would be much better to filter (e.g.) by project and priority - this would allow to filter by "Particular project tasks that are High Priority".
6. No GANTT chart, no timeline, no time tracking, no dependancies, hard to make quality decisions about upcoming projects based on past projects.

Source: GetApp
 

Laura from Designs Direct LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

If you are a small company, this is not the way to go

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The general program upgrades are completed without respect to needs of their smaller customers and to customize your instance is not at all possible. We had about 40+ users at one time, but the poor customer service and slow response time from the Midwest USA (Huddle does not replicate servers for geographic location and their servers are in the UK or Europe). We will be transitioning the last users off the service by the end of Q1 2017.

At one instance with their appointed customer service I was copied in on an email string where they were bad-mouthing my company-- this was the last straw for us.

Pros

The ability to save templates of projects is a nice feature.

Cons

Slow for our geographical location, no ability to customize notifications, extremely poor customer service, poor training, upgrades do not take into account features that were relied on heavily.

Source: Capterra
 

James M

February 2013

February 2013

How we use Huddle

Product Quality

Product Quality
Quality

I actually first used Huddle when they had there free package, but have recently moved to a company where we use Huddle to share marketing collateral through the approvals process which comprises of different colleagues from different teams in different locations. This used to get confusing in email but Huddle allows us to organize the process much easier.

The different document versions and ability to lock and unlock files to prevent duplication has been key. The only missing part is the in app editing of files. In reality that is more of a nice to have rather than key functionality. I think it would be harsh to give a 4 star rating because it don't have that.

Much recomended

Source: GetApp
 

Rishi from YHP

June 2012

June 2012

Effective, Simple to use, feature rich

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Would highly recommend, more so for large businesses, may be a bit over the top for smaller companies, but if you have more than 50 people using it then it will save you so much time and effort. Cost wise it's better for medium and large businesses, once you have a few more employees.

But if your used to the ease of consumer tools then this is for you as it combines the consumer application but makes it suitable for business in terms of features & security.

5 stars :-)

Pros

Workspaces - are great, they allow us to separate internal teams, clients & partners into separate areas where we can work on documents.

Whiteboards - really good for sharing ideas, improving them, leaving key info which people can easily update and annotate.

Intuitive UI - It looks so great and is so simple to use, I always associated this type of business software with ugly complicated workflow but this is designed like a consumer app.

Support - The support team are fantastic, they took the time to train my team on the product, which wasn't hard to be honest as it's very simple, but it did help as sometimes when you first get started on a product you don't know where to look, it was also good as they gave lots of ideas on how to use it that I never thought of!

Cons

I think it's more aimed to larger businesses of maybe 50 people or more, it seems a bit much for a 10 person team.

The search function isn't always that accurate and leaves a bit to be desired, but support did say this is being worked on, they seem to have a new update every week, it's hard to keep up!

Source: Capterra
 

VMS

January 2012

January 2012

On functionality and usability

Product Quality

Product Quality
Quality

Huddle is a great on-line service to manage files and folders related to project management. The space is organized very logically and you get access to an intuitive and simple to use interface, that makes managing files and folders a breeze. I can see that new features will be added soon to make the operations much more easy and interactive.

Pros

Simple structure based on project folder with sub-folders and permissions related to the files located in this sub-folders. Version control is most important feature especially if you are using the Huddle space to manage product development.

Cons

Services are not clearly explained and there is a lot of talk to Huddle staff to get this sorted out and get a clear understanding what they can offer. Some features are not redly available, but alternative backup tools are available other places

Source: GetApp
 

Tom

July 2011

July 2011

Highly recommended if you are looking for a simple online working environment

Product Quality

Product Quality
Quality

Huddle really make it easy for the employees of small to medium sized companies to share documents and conduct work projects in a multi-user, central online environment. There are no downloads involved, so can be used from any Internet-connected computer. I like the idea of the dashboard page - a snapshot of things that are time-sensitive

Pros

Easy to set up, collaborative working environment

Cons

The free package only allows for one workspace with 100 MB of storage. In addition, it does not keep track of document versions. If you are looking for these more advanced features, then you will have to pay for one of the packages offered.

Source: GetApp