Huddle software


27 reviews(4.0/5)
27 reviews(4.0/5)

Huddle is a cloud-based project management solution that help project teams in businesses across various industry verticals to manage different components of projects and collaborate with other team members. Key features include file sharing, document version control, file request and more.

Huddle’s integration with Microsoft Word allows users to work in Word and have their changes updated automatically in Huddle. The solution also offers users document histories and audit trails, which allow them to keep track of edits and view historical versions of specific documents.

Users can customize their workspaces to include custom branding and can also assign role-based access permissions to individual employees for accessing, modifying and editing documents. Huddle also features an offline more and applications for iOS and Android devices, which allows users to remotely access it.

Services are offered on a monthly subscription basis that includes support via phone, email and through an online helpdesk.

Supported Operating System(s):
Web browser (OS agnostic)

27 Reviews of Huddle

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  • Mojdee from Cloud DX

    Specialty: Other

    Number of employees: 11-50 employees

    May 2018

    Smooth, easy and fast, but not enough for highly-regulated industries

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I would definitely recommend this software to companies that do not need to comply with regulatory bodies, but would advise companies that require regulatory compliance to look for something else.

    Pros

    Most functionality is so easy and intuitive that it requires almost no training for someone who's reasonably comfortable with technology. Documents open within the browser, so looking through documents for specific information is quick and easy, and of course the search function enhances this even further. Includes built-in approvals and version control with obsolete document retention. Cloud compatibility and an app make it easy to use on-the-go.

    Cons

    Doesn't offer much more than basic document retention. Lacks certain features that would greatly benefit companies in highly-regulated sectors, such as two-factor authentication, document watermarks for obsolete versions and a feature for separating drafts and approved versions. Approvals, if not always completed promptly, can be problematic when revisions are made before the all approvals have been made.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nicole from Grove City Optical

    April 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This is a great way to share things within a large group. It's easy enough to put everything where everyone can find it

    Cons

    A better calendar to help track group schedules and an easier way to invite more than one person into the work space would help

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Grace from Lead

    March 2018

    Easy to uss

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Really sleek interface I love the organization of this app, optimized collaboration with my team so much

    Cons

    Making a little more intuitive user friendly etc. but overall no complaints its a really great product

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    March 2018

    Collaboration & project management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simple and easy to navigate the system interface. Great integrations to make this system even more robust.

    Cons

    If this system had whiteboarding, and more full collaboration including group chat features, it would make this system even better.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bart from Sigenics, Inc.

    February 2018

    Huddle is a powerful software that integrates collaboration and project management.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    With Huddle, I can easily and seamlessly connect, interact, and collaborate with people within their organization, or even with parties that are outside their network. Unhindered collaboration is Huddle's major highlight, making connections simple yet without compromising security and safety.

    Cons

    The UI can use a little bit of an improvement. AT times, it is hard to navigate the to different settings and settings. A much needed update is due..

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ron from Agape Church of Christ

    Number of employees: 2-10 employees

    October 2017

    Easy to Use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software was easy to reference and use and group communicated well within the project.

    Pros

    Easy to use. Was able to engage in the program and with other users. Not hard to understand and valuable tool.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jacqui from Forestry Commission

    June 2017

    Easy to use, user friendly and as administrator i find that the Huddle Help team brilliant!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use and the users have the flexibility to organize and run there workspace as they like.

    Cons

    If I take myself out of a workspace, i cant 'see' the workspace to manage user license's and have to do this via report.

    Review Source: Capterra
  • Rebecca from Chemonics Intl.

    June 2017

    Created a space for collaboration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    -Multiple users had real-time access to shared documents and could comment
    -Easy to orient new users
    -One location or "workspace" to access all the relevant materials and identify who was actively participating

    Cons

    -Client was concerned that similar results could be produced by using Google.
    -At the end of the project, we had to go into each folder to download the files- this ended up being a very easy process albeit manual.

    Review Source: Capterra
  • Steven from Williams Lea Tag

    Number of employees: 10,000+ employees

    June 2017

    Intuitive and quick to set up. Requires very little user base training.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    True collaboration with clients (internal and external) and suppliers alike.

    Pros

    Excellent product in the collaboration software space, does everything quickly and effortlessly. Model allows for it to spread quickly through allowing users to invite others to join / create new workspaces

    Cons

    It is not linked to company corporate directories, meaning the access governance is left with the Workspace Managers - this is often not managed by them and results in poor access controls at a workspace level due to company leavers still having access.

    Review Source: Capterra
  • Nikolaj from Deloitte

    Number of employees: 10,000+ employees

    June 2017

    Beautiful collaboration platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    For working in bigger teams and with external partners, huddle has been a great tool. Also to make sure everyone is up to date with the latest material.

    Cons

    A better calendar functionality to help track partners schedules and an easier way to invite more than one person into the workspace.

    Review Source: Capterra
  • Nari from IHG

    June 2017

    Fab tools for sharing files and collaborating with colleagues and partners.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    File Management - strength is in its file-management features, which are surprisingly capable. In addition to supporting folders and subfolders. You have tools to see options to add comments to files and notifications, or even request user-specific approvals.
    The best is that Huddle encourages you to work with a number of files at a time. Surprisingly Files are uploaded fast. have since signed up to a full package for 1 year and so far my team has found Huddle very useful. Before finding documents and having to ensure it's the latest version with all the updates made by others was difficult and time consuming. Huddle makes this simple for us. It also helps us work with clients more efficiently as we can create separate workspaces for each client so files are secure and only viewable between us and them.

    Huddle made project management much easier and can't understand how we did without this collaboration and file management system.

    Cons

    It dosent have full collaboration features including group chat and interactive whiteboard like some other systems do.

    Review Source: Capterra
  • Frank from WSP

    Number of employees: 10,000+ employees

    May 2017

    We use huddle as a collaborative platform across our Consultancy EMEIA business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The benefits to us are the ability to collaborate across geographies, and particularly the ability to set up simple environments quickly.

    Pros

    Intuitive interface, easy to use, easy to set up and configure, enjoyed by the end users...the popular choice...

    Cons

    Linited in the use of metadata and embedded attributes. The product is what we require for collaboration around a document. but starts to creak when applied to Engineering project teams.

    Review Source: Capterra
  • Jasbir from Driscolls Research

    Number of employees: 1,001-5,000 employees

    May 2017

    Has the basic features

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Replaced with a better and cheaper product. Not used any more.

    Pros

    It was easy to see who created a file. Other than that, there were not many advantages that would make this product more useful than a Shared Drive

    Cons

    Does not manage updates of files very well.
    The feature of commenting on a file adds no value but confuses the interface.
    Hard to track changes and collaborate on content.

    Review Source: Capterra
  • Adam from Baker Tilly International

    Number of employees: 10,000+ employees

    May 2017

    Easy to use and increases collaboration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Significantly enhanced ease of collaboration across member firms and clients alike.

    Pros

    The products ease of use makes it easy to roll-out and quickly reach a high level of adoption.

    The high level of security and related certification is also essential for our business.

    Cons

    No ability to access US and non-US server based files using the same desktop tool. It would be excellent if both could be accessed simultaneously.

    Review Source: Capterra
  • Debbie from Driscoll's

    May 2017

    Huddle is the easiest, most functional collaboration tool I have ever used!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Huddle user interface is really intuitive, making it easy to on-board new users without a lot of training. The file collaboration works perfectly, and I love the task functionality that does the "reminding" for you! It has just the right number and type of features without having a bunch of "extra" stuff that you never use cluttering it up. It is extremely well integrated with MS Office. It's easy to bring people into your work space, whether they are part of your organization or not, and whether they have ever been in Huddle before or not. The organization's customer service is top notch - replies to inquiries are often received within hours, and suggestions for functionality improvements are welcomed.

    Cons

    I wish it had a better calendar functionality to help track the team's schedule.

    Review Source: Capterra
  • Rim from shopworks

    May 2017

    a great work experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We are using Huddle so that our customers car have access easily to our files and they can comment and give their feedback without using space.
    It's very convenient for us and easy to use. And when sometimes we have a problem, the Customer support is pro active and help us quickly so thank you huddle.

    Cons

    inviting people one by one manually to workspaces.

    Review Source: Capterra
  • Rufus from DHL Supply Chain

    Number of employees: 10,000+ employees

    May 2017

    Very positive. A great tool for collaborative work on bids and sharing developments with customers.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Greater engagement with multifunctional teams. More effective bid development.

    Pros

    Ease of use. The interfaces are intuitive and new users and teams can be operating very quickly with little training. It adds value almost immediately. It is also very flexible. We use it for a wide range of tasks, from bid management through to customer engagement and sharing innovation. It requires little tailoring for any of these tasks.

    Cons

    There is room for development around Huddle's ability to directly import and export tasks and diary entries from other systems such as Outlook or Salesforce

    Review Source: Capterra
  • Ragheb from Stagecoach Rail

    May 2017

    Huddle enables us to be more time efficient and coordinated. They're responsive and pro-active

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Time efficiency, collaboration, security and conversations grouped by document

    Pros

    - Commentary/conversations per document
    - Compare and contrast versions of word
    - Offline working
    - Desktop tool integrating with Office - enabling you to save directly into Huddle
    - Approvals & calendar integration

    Cons

    - Creating teams - its not clear what is the best way to create teams - there are occassions where individuals will need access only certain folders within a file. One way to get around this is to create each individual as a team - is there a better way?
    - Tasks - the UX design does not make it obviously clear what are the key steps are
    - Integration with older operating systems and versions of Office
    -

    Review Source: Capterra
  • Mark from Adecco Group UK&I

    Number of employees: 1,001-5,000 employees

    May 2017

    Delivers substantial efficiencies in the Bid & Sales process.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Fantastic product and supplier; Huddle has really delivered process and cost efficiencies throughout our organization. We are a global business and have used Huddle for nearly 3 years now. Whilst initially used in Group Sales & Bids team to optimize bid production it has grown organically throughout our company with multiple back & front office functions using it. On average, Huddle has delivered a 35% operational efficiency saving when managing bids, and has grown from 50 licenses in year 1 to nearly 250 today.

    We initially utilized Huddle to drive process efficiencies in our Group Sales & Bid team. It's easy to deploy and its familiar interface ensures user buy-in is quick and seamless. Users require very little training and the system is adaptable. Given the system's flexibility we used it for a range of purposes including Content libraries, Huddles categorisation & search function is great for storing and accessing vast amounts of bid content, submissions or sales collateral. Graphic libraries all frequently used pictures, vector files and PowerPoint's can easily be previewed, accessed or shared. Process management bids can be managed via Huddle, ensuring you have a single version of your response with appropriate sign-off and approvals.

    Also, as a number of our customers also utilized Huddle, we found over time that the platform extended throughout our entire sales process from initial bid, then to implementation teams.

    Review Source: Capterra
  • Thomas from Keolis UK

    Number of employees: 51-200 employees

    April 2017

    Functional, Easy, and Supported

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have used Huddle for over five years throughout our organisation to assist with the build and control of bidding documentation. Over this time, the product has become a resource to be relied on. The level of functionality, ease of use, and product support mitigate the common risks associated with the implementation of third-party products with internal systems. The Huddle team have engaged with us to understand our functionality requirements and adjust their development roadmap accordingly. The number of releases Huddle have implemented continues to grow year on year, with each iteration materialising further efficiencies for our end users. This development is supported through the facilitation of internal training with the Huddle experts to ensure we understand and capitalise on the latest improvement. The onboarding of users to Huddle is extremely easy. Through the intuitive layout of the tool, users often require little more than an invitation to get them working productively within our workspaces. One of the key frustrations we have faced with other tools is a lack of speed and accuracy of the search tool. Huddle have developed the search functionality to the point where at the very least a new user can search for keywords to find their way quickly in an unfamiliar workspace. Once a document has been identified, the location and actions available are easily recognisable. Through the years Huddle have provided 24/7 support with reactive and helpful customer service agents alongside at least one dedicated Account Manager. However the requirement for aftersales support has reduced to the point where our main focus with Huddle is to assist with product development to ensure we get the most from the tool.

    Review Source: Capterra
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