About Humanforce

Humanforce is an intelligent workforce management solution that can automate administrative processes, eliminate scheduling errors, and accurately track the performance of any shift-based workforce. Humanforce allows managers to monitor the time and attendance and manage task assignments and scheduling any employee, providing complete visibility of their activities. For workforce engagement, Humanforce also connects teams together to drive and develop one-on-one and team-wide connections with virtual notice boards, alerts, and SMS/email functionality. For complete flexibility, Humanforce offers flexible clocking options designed to match organizational location and security requirements. Built-in approval automation enables the approval of timesheets without having to...
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Humanforce User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

5

Showing 1 - 5 of 13 reviews

Linda

The Old Woolstore and Hadleys Orient Hotel

Verified reviewer

Company size: 51-200 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

5

Reviewed August 2020

User friendly system all in one

As I mentioned before this is the second time I have implemented Time Target in an organisation and I am very passionate about the product and feel that it is user friendly and provides exactly what we need including being able to communicate with our staff as our staff work different hours over so many departments.

Pros

The easy access and hands on component. Now we have updated to using the Humanforce App this has been a great addition and in particular for our staff. We have a very culture diverse workforce and it has been very easy to train and implement this system to them. I have actually implemented Time Target years ago in an aged care environment and I have seen the product improve immensely.

Cons

Sometimes the support system through the Help support has been slow. But since I have had Will Barclay providing support to me it has been exceptional. Will has not only prompt with his service support but also very clear on his advice and instructions.

Response from Humanforce

Hi Linda, Thanks so much for your review! We're sorry to hear you've had trouble in the past with help and support this information helps us to improve our processes and we'll take this feedback on board! Kind regards, Humanforce

Replied April 2021

Michael

Electrical Home Aids Pty Ltd

Verified reviewer

Company size: 501-1,000 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2020

Comprehensive and Practical

Great end to end product . User friendly with emphasis on Time and Attendance. Rostering and approving timesheets was such a manual process in the past. With an effective Award interpreter, major issues have all but now dissipated. The use of biometric scanners at all our sites means data is accurate and foolproof.

Pros

Ease of use and integration with payroll software is essential

Cons

Nothing to dislike about Humanforce. Automation is a must and Humanforce delivers

Reasons for choosing Humanforce

Had everything we needed and more

Reasons for switching to Humanforce

Manual Process was not only time consuming but open to errors

Response from Humanforce

Hi Michael, Thanks for your review! We're so excited to hear you're enjoying Humanforce! Kind regards, Humanforce

Replied April 2021

Darren

Queensland venue co

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Customer support

3

Functionality

4

Reviewed February 2021

Review from a manager point of view

A lot easier to use than other biometirc systems i have used

Pros

One of the features i do really like is the messaging of staff. It makes it easy to target a group of employees easily

Cons

Sometimes i find myself and other staff have issues with the geoboundry not picking up the phone.

Reasons for switching to Humanforce

Above my paygrade to be able to answer that question

Response from Humanforce

Hi Darren, Thank you for your review sorry to hear you're having issues sometimes with geofencing! Sometimes network coverage can impact geofencing. If you are having trouble, please head to humanforce.help.com for more information about geofencing, or to open a support ticket if required. Kind regards, Humanforce

Replied April 2021

Alex

Australian venue co

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Food & Beverages

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Functionality

5

Reviewed February 2021

Humanforce

Really like Humanforce however I would like to see abit of easing of use around roster creation. Still the best roster software I’ve used.

Pros

Very easy to integrate into and with other financial software. Live costing and award bonus calculating is very handy. Sign in via personal device is amazing.

Cons

Ease of use for heads of department creating rosters compared to Deputy.

Response from Humanforce

Hi Alex, Glad to hear you're loving Humanforce! We've taken your recommendation about creating rosters to our product team who will look at where improvements can be made! Kind regards, Humanforce

Replied April 2021

Lachlan

Timber Tots Child Care

Verified reviewer

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2020

TT Review

We have undergone substantial growth and change the past 4 years and TT has been able to facilitate this change and helped us integrate with new systems along the way

Pros

TT is a complex product which is simple to use. It has streamlined our payroll and time management processes exponentially - cutting down the payroll time each fortnight.

Cons

We have a general lack of understanding of the reporting and analytics of the program and it is not the easiest to self teach.

Response from Humanforce

Hi Lachlan, Thanks for your review! We just want to make sure you're getting the most out of Humanforce, so if you ever need any help please check out our https://help.humanforce.com/hc/en-au guide! Kind regards, Humanforce

Replied April 2021

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