The perfect Project Management tool

From the very different PM softwares I tried, ITM is one of the most complete applications. You will need few days to get used to it (due to the high number of functionalities it has), but is friendly for users, has a lot of customizable parts that allows you to make the most of your projects in very different levels. They have include all you need to help you managing company, projects, tasks and team. I would point the web response time as the unique issue to get improved. Furthermore, I will recommend ITM because their customer support, they answer you rapidly and resourcefully.

Pros

I like the customized properties and fields in the different categories. The huge amount of properties and fields make clearer the project management tools. It is an easy way to track the project and team work charges, applied efforts, budget and actions. Moreover an extra point is the summaries of programs and projects evaluating the main indicators (money, time and work hours). The functionality of purchases and revenues display a good option to track the account and assets of the company.

Cons

Web response time is sometimes slow. I would add the possibility to associate a project to more that a client. Although the application is very friendly user I would try to get a modern or fresh design to make it more attractive.

ITM contains all the features you could possibly want in a PPM tool with good customer support.

I see a huge improvement in team collaboration. Improvement in Portfolio Management due to custom reporting and the ability to export to Excel. Cost Management: It's the first tool I use where the budget makes sense. The top down budget consists of figures from the business case. The bottom up budget is built from the estimates I put in. You can then directly compare with actual values. Resource Management is a huge time saver and the timesheet feature. Methodology: It's fully configurable and it makes provision for a combination of Kanban boards and Gantt views which satisfy both the traditional and Agile PM's.

Pros

I like the user-friendly interface which means users require little training. It's fully configurable to make it custom to your organization's processes and terminology. Because it's cloud-based it can literally be implemented within weeks instead of months.
You have an unlimited document repository for all your projects.

It makes provision for projects and workflow, is fully compatible with MS Project and Outlook. You can use it for resource management including timesheets and managing capacity and demand across all projects.

For teamwork it has a built-in social communication network. It allows you to manage all costs and budget, even internal and charge-out rates if you're a consulting firm. You can also use it for supplier and customer management.
For PMO's and Portfolio Managers it caters for Dashboard Reporting, KPI's and alignment with business objectives or strategies.
For the Agile and blended with Agile PM's, it has a Kanban Board function and a Task Management functionality.
Lastly I like the API's that makes it compatible with any third party solutions.

Cons

When you import Microsoft Project Plan, it doesn't bring the resource names across. You have to add the resource names separately and add them to the plan.
Also you cannot export the MS Project Plan out again.

Implementing project management with the help of ITM

User support has been fast and effective. The section of "Team", with the matrix of Components, Tasks and Responsibilities in the tasks gives a complete, fast and clear vision. In the Gantt, it is very practical to be able to change data of the tasks and the degree of progress. Automatically, you can check degree of progress of the whole project. Regarding Monitoring and Documents, I highlight the ease of adding some and others. In Project Documents, it is very useful to see to which task the documents have been linked. The monitoring reports are added in a simple way and provide a valuable contribution to the lessons learned. Program monitoring has been very useful for me to see the progress of the related projects together. Another aspect that I have valued a lot has been the documentation sent (e-books, articles ...), which has been very motivating for me in my role in the Project Support Office. Finally, assess the excellent professionalization of the entire ITM team with which I have been in contact.

Pros

In general, the clarity with which the concepts are displayed on the screen is very practical and intuitive to record the project manager, showing the key elements to him and to the project team.

Cons

In "Services" I have missed a calendar, in the style of the Gantt, to visualize the key dates.

You notice the change when you have an application to manage work times!

In general it is a very complete application as I said before, I have had the pleasure of using several applications for the use of work times and none compares to it. It is an excellent application and very easy to handle.

Pros

Actually what I like the most is that it does not leave any field on the outside, it takes into account all aspects of any business. as are the expenses, budgets, times, activities, projects, among many other things.
another interesting thing is that it does not require an application installed to use it, it is impressive the ease of use of this application when you have a good internet connection

Cons

It is very complete the application would not change anything.

Quality of the platform

ITM is a platform that has given me a pleasant experience because it allows me to manage in a very fast way the tasks of the members of my team of work. I can manage times and see the performance reports that help me know in advance if the objectives are being met. When I was a team member it allowed me to know exactly the activities that I had to do during the day and in this way I could organize my time to execute them. It is a very good tool !!!

Pros

What I liked most about the software is the ease it gives me to organize and manage my team's tasks

Cons

Of the platform I have no complaints, possibly the only thing that bothers me is that in some browsers it is not loaded in a friendly way

All the features we need, intuitive to my users and fast to deploy

I have experience with many of the PPM solutions out there (Clarity, Daptiv, Planview etc) and ITM Platform allowed us to have the whole organization performing at 100%, in a very short time, with all the benefits a serious PPM solution must deliver.

Pros

Great portfolio management and program/project prioritization, along with waterfall and agile methodologies built in. We were up and running in less than a week, which is --compared to other PPM solutions I've used- Usain Bolt-like performance.
We also use the bot on Slack for users who don't need to use it intensively.
The support service is quite efficient --and included in the price, which again makes a difference-

Cons

Some project managers are used to MS Project on the Gantt planning part. Maybe a desktop version of the Gantt would help.
It's not on Gartner's or Forrester's reports, which makes it a bit harder when it comes to make a decision.

excellent software

that overvall experience is very pleasant for me and all the users of the company because make more easier the comunication of the things to do in a project

Pros

that make my organzation work more efficient and all the people that use the software, can use it in a very comfortable way and have a very good support line that helps with any trouble or doubt that you have

Cons

that don´t show a view of a single day only you can see the weekend day also don´t have the way to do that show the holly days

Easy, brilliant, smart and cutting edge technology

An overall control of my project portfolio, with several complex projects running at once it's easy to lose track of them or for little details to be ignored, and also allowed me to work in several methodologies at once

Pros

It's an easy to use tool with advanced functionality, lots of features and easy to understand interface, has lots of convenient reports and dashboards

Cons

It's an online software, which means you are limited to places where you have a stable connection for it to sync or to upload changes

A good PMI oriented project management tool

ITM is a really good project management tool for companies which have a good level of project management maturity. I have gained better control of my programs and projects using this tool

Pros

Easy to use
Configuration and all parameters that can be used
Flexibility
Adherance to PMBOK of Project Management Institute
SaaS product

Cons

Reporting should be improved
Time tracking is not very friendly and not easy to integrate with other tools (e.g. JIRA)
Projects integration from JIRA should be more parametrized, otherwise transfer to ITM too many data which produce rubbish
Do not allow to have a sub-program belonging to a program.

Digital consultant

I am a regular user of ITM platform, and I could not substitute it for anithing else. It is perfect for a mid size organization, and specially for a profesional services firm (which is my case)

Pros

Ease of use
Overall functionalities, and very good value per money
Very short curve of learning
Good management tolls (reports, KPIs)
Performance of SaaS solution
Excelent quality of service

Cons

Some web messages

The mobile app could take more functionalities