ITM Platform Software


ITM Platform is a cloud-based project management solution that helps users with portfolio management, projects programs, resources and services. 

The solution allows users to plan projects, set goals and assess results using real-time data. Agile project management is supported, and users can access resource lists, budgets, margins, performance monitoring, financial analysis, project calendars and more.

Users can plan activities and allocate resources in advance, assign tasks and track progress in relation to deadlines and costs. An integrated social network and mobile app allow users to collaborate and access project information remotely. Integrations include Slack, Microsoft Project and Excel, JIRA, Google Calendar, Outlook and Zapier.

ITM Platform offers annual subscriptions of customized license packages. Support is offered through an online help center.



87 Reviews of ITM Platform

Overall rating

4.38 / 5 stars

Filters:

Showing 1 - 20 of 87 reviews

December 2018

Alberto from Telefonica On The Spot Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Complete Project Management tool

Our experience with ITM Platform has been very good. We have been working with her for a long time and she has helped us a lot in making a much more professional, controlled and efficient project management. It is a highly recommended tool.

Pros

ITM is a very complete platform that includes the entire life cycle of a project and later allows you to join it to a service.

Cons

Have a document manager structured by folders. That would be great!

December 2018

Feyi from Servicenow

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

ITM Platform review

Ability to crawl, walk, and grow as a team in our project management maturity journey

Pros

It is very intuitive in comparison to other PPM tools

Cons

The UI can be improved by utilizing a bit more exciting clolors

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Great program and portfolio management solution

Compared to Planview ca PPM and others, this is by far the most intuitive and user-friendly tool. Also, they offered a free 14-day trial, which is common in smaller solutions, but not in the PPPM space.

Pros

I find extremely valuable the project prioritization along with the portfolio management features.

Cons

Although it has revenue management features, it lacks most advanced billing features

December 2018

Marina from Activa Mutua

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Implementing project management with the help of ITM

User support has been fast and effective. The section of "Team", with the matrix of Components, Tasks and Responsibilities in the tasks gives a complete, fast and clear vision. In the Gantt, it is very practical to be able to change data of the tasks and the degree of progress. Automatically, you can check degree of progress of the whole project. Regarding Monitoring and Documents, I highlight the ease of adding some and others. In Project Documents, it is very useful to see to which task the documents have been linked. The monitoring reports are added in a simple way and provide a valuable contribution to the lessons learned. Program monitoring has been very useful for me to see the progress of the related projects together. Another aspect that I have valued a lot has been the documentation sent (e-books, articles ...), which has been very motivating for me in my role in the Project Support Office. Finally, assess the excellent professionalization of the entire ITM team with which I have been in contact.

Pros

In general, the clarity with which the concepts are displayed on the screen is very practical and intuitive to record the project manager, showing the key elements to him and to the project team.

Cons

In "Services" I have missed a calendar, in the style of the Gantt, to visualize the key dates.

December 2018

Jose from Seidor Digital

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

A very convenient and powerful tool

Our IT projects are very different in complexity, teams composition, business requirements, budgets… Deadlines put a lot of pressure on us and we needed a PPM tool with an absolute ease of use, yet powerful, to avoid nightmares trying to demonstrate project achievements to the senior managers. Fortunately, ITM Platform is a valuable need to achieve that. I need to mention its superb customer support as well.

Pros

I would mainly valuate its simplicity and its ability to cover a lot of PPM scenarios (from complex projects to short engagements), as well as its ease of administration.

Cons

Some minor issues in web messages. Not a real issue, though...

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Complete feature set for a very decent price

I have seen many different project management platforms with at first sight fancy interfaces, but it is hard to find one that gives you all the features that ITM Platform for this price.

Pros

The combination of both classic waterfall and Kanban projects is very interesting and useful.
Projects are neatly integrated into platforms and the portfolio, and for both projects and programs the system provides a comprehensive set of KPIs and dashboards.
The platform is also very customisable as you can add custom fields, integrate with Jira and Zapier and import your projects from MS Project. For the more tech savvy there is also the option to integrate directly with the platform's APIs.
Also to can start using the platform quickly, as your own company environment is set up instantly and you don't need too much onboarding time.

Cons

Although the system supports internal cost calculation by the hour, there is no way to calculate revenues by the hour or charge these to external customer, what I would like to do for consultancy services.
Also it would be nice if you could customise reports with graphs etc., although this can be achieved by using the platform's APIs from Excel.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Digital consultant

I am a regular user of ITM platform, and I could not substitute it for anithing else. It is perfect for a mid size organization, and specially for a profesional services firm (which is my case)

Pros

Ease of use
Overall functionalities, and very good value per money
Very short curve of learning
Good management tolls (reports, KPIs)
Performance of SaaS solution
Excelent quality of service

Cons

Some web messages

The mobile app could take more functionalities

October 2018

juan pablo from punto de pago S.A.S

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

excellent way to control the time

is a very well experience because the platfrom allow you to have a good control of your time of the people in the project

Pros

that allow you to control the time of task in a project

Cons

that you do not show you the holly days in the country

August 2018

Laura from Punto de Pago S.A.S

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

My opinion about ITM

I like it, because it helps me organize my working day and thus work efficiently

Pros

I like the possibility to control work time and the tasks assigned to it

Cons

At first I did not understand very well how it is handled the income of times

August 2018

Johan Andres from punto de pago S.A.S

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

excellent software

that overvall experience is very pleasant for me and all the users of the company because make more easier the comunication of the things to do in a project

Pros

that make my organzation work more efficient and all the people that use the software, can use it in a very comfortable way and have a very good support line that helps with any trouble or doubt that you have

Cons

that don´t show a view of a single day only you can see the weekend day also don´t have the way to do that show the holly days

August 2018

Rickard from Greenlight Project Management

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Easy to use.

Solving project portfolio management. For sure good enough for most users, conpanies and organizations.

Pros

Easy to use.
Easy to get going.
A lo of value for money.
Easy to connect to and integrate with other tools.
Good for ptroject portfolio management.

Cons

If you are a very advanced user you might miss some advanced PM functionality.

July 2018

Michael from Spire Healthcare

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2018

Easy to use but lacks the advanced features.

Our customer experience was a bit disjointed and delayed, however I understand this is being or has been addressed.

Pros

Really quick and easy to use. Very initiative user interface for tracking projects, with dynamic filtering.
Upload MS Project files is good.

Cons

Reporting could be better, most data will export as spreadsheet. There is no standard report for Project Mangers to export for Project Sponsors, the expectation is that all users will use the portal.

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

1 of 5

July 2018

Only usefull to register work-time

I tried to use it for planning and developing my projects but in the end I was in a need to use other tools

Pros

No pros, I had found serveral other tools with more functionalities and esaier to use

Cons

The agile module is very weak, lack of many functionalities
Task use is very embarrasing

July 2018

Alejandro from Gonvarri

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

July 2018

Not Usefull

Pros

This web portal works slows, a lot of clicks are needed and you waste a lot of time and there is no back for the work done.

Cons

I think woud be good dont need to save each operation you do, is needed to implement an autosave.

July 2018

THALIA ZULAY from PUNTO DE PAGO SAS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2018

poll

I have managed implementation projects through the tool, I did not like how the timelines should be elaborated but I liked it in general.

Pros

what I like the most is how easy it is to use.

Cons

I would like the application to have more graphic reports that would more easily indicate the stages and evolution of the projects.

July 2018

Bayron Alfonso from Punto de pago

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

July 2018

My opinion about ITM

Pros

I have tried several similar programs but the most complete one has been ITM where you can program and observe the progress of your resources, create projects and assign the value of them among many other things.

Cons

Something that does not seem nice to me or that I could improve is the part of hours, it would be much more pleasant if only the working days were observed, that is, observing the holidays.

July 2018

Wilfred from Punto de Pago S.A.S.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Quality of the platform

ITM is a platform that has given me a pleasant experience because it allows me to manage in a very fast way the tasks of the members of my team of work. I can manage times and see the performance reports that help me know in advance if the objectives are being met. When I was a team member it allowed me to know exactly the activities that I had to do during the day and in this way I could organize my time to execute them. It is a very good tool !!!

Pros

What I liked most about the software is the ease it gives me to organize and manage my team's tasks

Cons

Of the platform I have no complaints, possibly the only thing that bothers me is that in some browsers it is not loaded in a friendly way

July 2018

Zoe from Celanese

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

All the features we need, intuitive to my users and fast to deploy

I have experience with many of the PPM solutions out there (Clarity, Daptiv, Planview etc) and ITM Platform allowed us to have the whole organization performing at 100%, in a very short time, with all the benefits a serious PPM solution must deliver.

Pros

Great portfolio management and program/project prioritization, along with waterfall and agile methodologies built in. We were up and running in less than a week, which is --compared to other PPM solutions I've used- Usain Bolt-like performance.
We also use the bot on Slack for users who don't need to use it intensively.
The support service is quite efficient --and included in the price, which again makes a difference-

Cons

Some project managers are used to MS Project on the Gantt planning part. Maybe a desktop version of the Gantt would help.
It's not on Gartner's or Forrester's reports, which makes it a bit harder when it comes to make a decision.

July 2018

Carolina from Udla

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Gantt, Budget and Tasks

Good

Pros

That it has an app to quickly upload files, pictures and update tasks.

Cons

Budget settings and tasks access:
I manage a project that does not require a complex budget and sometimes I got confused about some budget settings such as: Real time, Estimated time, Direct Costs, etc.

July 2018

Paloma from FOA Consulting

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Good option for a PMO

A good experience, easy to implement.

Pros

I like the integrality of the software to manage projects.

Cons

The management of dates is quite confusing. We are used to making annual closures but the software does not function like that. It only works by Project, not by date.