JIRA Core Software


 

JIRA Core is a project management and task management software solution for business teams. It is designed to cater to businesses across a variety of industries, including marketing, legal, finance, human resources (HR) and operations.

JIRA Core allows users to set project due dates, assign responsibilities and add attachments to the platform. It provides predefined templates to track projects. Users can use the system's mentions feature to get the attention of specific team members and ask for feedback.

JIRA Core's dashboards and reports provide both in-depth and quick views of project statuses, calendars, team progress or the next project pipeline. It also provides search features, which enable users to find everything in the system.

JIRA Core is a both cloud-based and on-premise software solution for small, medium and large enterprises. JIRA Core can be installed on Windows, Linux and Solaris operating system. Also, it can be accessed on mobile via the web.

 

JIRA Core - Track projects
 
  • JIRA Core - Track projects
    Track projects
  • JIRA Core - Assign projects
    Assign projects
  • JIRA Core - Activity log
    Activity log
  • JIRA Core - Create a project
    Create a project
  • JIRA Core - Issues
    Issues
  • JIRA Core - Track team members
    Track team members
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Web browser (OS agnostic), Windows 8, Windows 10

541 Reviews of JIRA Core

 

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Software Advice Reviews (9)
More Reviews (532)

Showing 1-9 of 9

Manjunatha from Kodiak Networks Pvt, Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Jira software and it's interaction with other tools like Confluence, Crucible/FE, Jama, etc is excelent to build Requirements v/s Development, Test Traceability.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Jira software is very flexible and collaborates well with other tools used in our product management. Helping us to get the overall project management view sprint on sprint at both Scrum team level and project management teams level.

Cons

Some tools like XRay, etc are integrated inside Jira software instead of keeping it as separate server and forcing us to buy the add-on tier should match the maximum tier of the licensed JIRA applications on our instance, as Test team size and development team size varies in any organization and simply doubles the number of users in a license cost even though same number of users using both Jira and Xray.

 
 

Jason from Marcus Thomas
Specialty: Advertising & PR
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Jira for issue tracking and task assignments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It is built the way teams work. Using this to work agile and manage sprints has improved organization and tracking.

Cons

Interface require a little learning curve. Organization of what tools are where could be better.

 
 

Olivier from Be-bound
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Simple product for tickets

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall pretty good

Pros

We use Jira to handle our bugs and it works pretty well, easy to use and no bugs detected so far. It's ok for our small 25 people team

Cons

UI could be more exciting, we're not aware of new features - there is no integration with Slack and reports are really not good and clear enough

 
 

Chiao from Marqeta
Specialty: Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Easy to use - straight forward

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I enjoy using jira and all of its integration capabilities.

 
 

Joel from Americorp
Specialty: Financial Services
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Not intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product seems to have evolved to meet too many needs and therefore has too many features, making it confusing even for users who have prior experience

Pros

It's wide spread use

Cons

The UI

 
 

Jeffrey from American Campus Communities
Specialty: Real Estate
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

JIRA for Product Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a great tool for collaboration and workflow tracking. Metrics for an agile shop are beneficial and ease to setup

Cons

Work flow management is difficult to get working and reporting seems a bit archaic. User administration can be complex

 
 

Brian from Prudential
Specialty: Financial Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Easy software to use for projects, with slight confusion

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We use JIRA for Project Management work and documentation. Sometimes we find the use of icons confusing. I wish there were more labels. Also it can be slow to tag someone if you have many users

Pros

Easy to use and connect people together

Cons

Slow with tagging people at big companies,
Lack of labels on iconogrophy

 
 

Karthik from Cisco Systems
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

JIRA for coding

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The ability to help organize projects in an efficient manner and scope it out. Integrations with Github allow you to track all issues in a single place.

Cons

Github integration not as friendly as Waffle.io but more powerful application across multiple projects

 
 

Charlie from CVS Health
Specialty: Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Best team management tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

My tool of choice

Pros

You can get started in various forms of issue/team management quickly. Great integration into Confluence for documentation.

Cons

Advanced features can take a while to learn. Licensing can be limiting as it's on a per-user basis.

 
 
 
Showing 1-20 of 532

Ankit from Ciena

November 2017

November 2017

Awesome software for bug tracking, sprint planning and project tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1. Easy to use
2. Drag and drop facility is available so you can easily manage JIRAs
3. Time tracking is easy

Cons

1. Sometimes report chart is bit confusing
2. The second factor is its cost, its too pricey compare to other tools

Review Source: Capterra
 


November 2017

November 2017

The gold standard for very good reason.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our firm is known for having a tight and transparent process, this wouldn't be possible without Jira. Our customers are satisfied with our work and we can log our progress and time accurately with this product.

Pros

Ease of use is the first thing that comes to mind when explaining Jira. When onboarding a new employee, a quick walkthrough of the software takes minutes. Logging time, adding user stories and tasks all comes naturally with the well designed user interface.

We use Jira every single day for design and development, whether it's for a client or for internal projects. During our yearly appraisal of our toolkit, Jira is never questioned due to it's versatility and our reliance on this excellent product.

Cons

The only negative I can think of is that sometimes the menus can be a little convoluted. Overall the user interface is relatively straightforward but in a few menus, finding a particular function or setting can take a moment longer than it should.

Review Source: Capterra
 

Chris from Capstak

November 2017

November 2017

Simple. Effective. Easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

All the features give us amazing flexibility to get super detailed or keep tasks generic. View only my issues button is great. I like the subtasks within tasks. I wish there was an easier way to view the details of a subtask without completely changing pages.

Cons

The mobile app UX is terrible. Example: On the business project boards it took me a hot minute to figure out how to switch from 'Cancelled' to 'Rejected' to 'Open' etc. It is NOT apparent at all how to switch between these sections.
On the main dashboard I think it'd be a way better use of space to show projects or boards that you recently worked on. Right now half my screen is taken up with a small introductions box.
also, am I blind or just really dumb? WHERE DO YOU LOG IN? There is no login button from this page or any other page for that matter. https://www.atlassian.com/software/jira
Might be useful. I recently cleared my browsing history and it actually took me an extremely long time to find out where to go to get back to my jira dashboard. This needs to be fixed.

Review Source: Capterra
 

Maria from 501 Auctions
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

For Developers & Designers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great for organization, collaboration, and overall team management.

Pros

I really love the UI for Jira. I am a designer that uses JIRA to collaborate and work with developers. The UI has actually made using the software and navigating through it, much easier. I make really good use of the "Active sprint" columns since it offers the ability for me to view the different tasks that the rest of the folks in my team are working in, but it also allows me to categorize them based on the status of each.

Cons

The text editing tools are very limited. I would love to see more flexibility with the WYSIWYG, or perhaps replacing the existing WYSIWYG with one that allows for more editing to take place.

Review Source: Capterra
 

Greg from Golden Frog, GmbH
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

A smooth user experience within the Atlassian stable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having previously used a combination of Rally and Trelloboard, I think JIRA is better solution as it offers a better and more user friendly interface. The tight integration with Bitbucket and Confluence as well as other enterprise tools like Slack is also a bonus. Definitely and efficiency gain for our team.

Pros

Tight intergration with other Atlassian products like Bitbucket and Confluence.

Smooth interface and ease of use -

- Drag and drop stories/subtasks in Active Sprint and backlog means easy organisation of your workflow
- Creation of stories/tasks is very easy - there is autocomplete in drop downs etc, that allow you to link to other users/tasks/stories/confluence documents/other story boards and epics.
- Ability to tag stories for ease of search
- Abilty to track hours worked per story

Plenty of workflow related charts (Burndown, etc)

Almost unlimited customization.

Cons

- The unlimited customization is also almost a weakness. Story/Task creation dialogs can become over crowded so the administrator needs to be judicious about the customized design.
- The reports seem a little rudimentary at times, however this may be due to a lack of user diligence in keeping their stories up to date.

Review Source: Capterra
 

Ravikiran from SHARP Software Development India

November 2017

November 2017

Best ticketing management available in the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best product for Agile development

Pros

Good work flow support
Good agile reports
Able to change the work flow
Good integration with GIT and confluence

Cons

Little expensive
Initial learning required
Complex workflow some times confuses the user
It is more friendly with software developers

Review Source: Capterra
 

Frank from Oshtugon Computers Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

We use JIRA to handle all of our development projects.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our development team doesn't share the same office as our support team, so being able to share bugs and feature requests from our users back to our developers is so easy in JIRA.

Pros

JIRA allows us to create bugs, improvements, and new features and comment, manage, and update based on the development process.

Cons

It can be complex at times when trying to configure or setup some element, but otherwise, the program is great to use.

Review Source: Capterra
 

Chris from Greenbrier
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

JIRA is a full-featured solution that is very flexible - it does all you could ever want it to.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jira handles all of my project management, bug tracking and product life-cycle needs.

Pros

JIRA offers a huge amount of flexibility and can be adapted to meet your needs, no matter your methodology, workflow(s) and processes. It handles project management and bug tracking, as well as releases and all other steps of typical projects.

Cons

Because JIRA is so flexible, setup can be complicated. Also, it is sometimes slow to load, especially if you opt for on-premises options.

Review Source: Capterra
 


November 2017

November 2017

The Best Tool for Agile Process Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Agile process management, issue tracking, project management, feature tracking.

Pros

Built in support for Scrum and Kanban workflows that make Agile easy. JIRA combines a more robust workflow and issue tracking software with more typical ticket boards to digitize the post-in note experience.

Cons

JIRA can be very hard to configure correctly, particularly at scale. Adoption is also a hurdle, but is a problem across all tracking tools. Setting up issue types and maps is a chore.

Review Source: Capterra
 

Diana from The Trust for Public Land

November 2017

November 2017

Jira is very easy to use but lacks an aesticaly pleasing platform. I think it's easy to use but busy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the many functions it has and the easiness to add multiple things into a ticket. I also like the option to comment internally in tickets.

Cons

I do not like that it can be hard to find old tickets. The search function could be better and the options around closed tickets could be wider. I also have troubles inputing links into tickets.

Review Source: Capterra
 

Samuel from Perimytr

November 2017

November 2017

Very full featured project/bug tracking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of bug tracking. Helps project management

Pros

Suited well for agile development. Very powerful and includes most features you can think of. Excellent collaboration tool and integrates with email and other apps.

Cons

sometimes a little too complicated. It takes a while to learn but has gotten better over the years.

Review Source: Capterra
 


November 2017

November 2017

Jira is ambiguous. The reports are excellent but the look & feel for users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The defect handling is very good
The SDLC is primitive look and is not friendly enough
The integration with source control tool is very good

Cons

It has a primitive look & feel
The customization dashboard lack options
the editing options are very poor

Review Source: Capterra
 

Timo from FlixBus

November 2017

November 2017

Very new user. good to stay in touch

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It's great to connect teammembers and different teams to get an overview about the process and tasks.

Cons

not easy to set up, so a competently jira admin, which has an overview of all needs is required.

Review Source: Capterra
 

Anthony from Cares Community Health
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Amazing project management and help desk software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Transitioned help desk from email to a ticketing system, within weeks!

Pros

If you are a non-profit, it is free! Altisiaan also includes all of their marketplace software for free as well. Gold standard for project management and help desk software. Quick to get working out of the box. Highly customizable in the places that matter the most. If you have an issue, someone else has had it as well and solutions are easy to find on Bing.

Cons

Schemas. You can customize Jira to your heart's content. But it is extremely clunky to get there. Schema this and schema that for everything. And some schemas have schemas within them, all named very close to the same thing.

Review Source: Capterra
 

Swarna from Guidewire

November 2017

November 2017

Jira is excellent tool but more benefits with paid plugins

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Issue tracking

Pros

Easy to use. Easy to setup. Offers good customization interface.
Good for issue tracking and stories.

Cons

All great functionalities are by paid plugins.
Difficult especially to run reports by time in status

Review Source: Capterra
 

Brian from AndPlus LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

The King of Agile Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Orginization - A simple view into production - An easy way to get the data i need to communicate to customers.

Pros

As an account manager, Jira's reporting is super powerful. We're able to give our customers the information they need, and its always at my fingertips. The full customization of workflows is very powerful for us (and I'm sure everyone else) because it allows us to implement our 'flavor' of agile easily. Before Jira, our projects felt disorganized and hard to track. Today, with Jira, everything has become smooth, transparent, and simple.

Cons

I wish you could go back more than 2 months in the pivot report! Also, I wish tehre was an easier way to make custom reports.

Review Source: Capterra
 

Brad from GE Digital

November 2017

November 2017

I have been using Jira for the past 5 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Jira product is very easy to use and navigate. The ability to see your projects data quickly is very important.

Cons

We have been using the Cloud version of Jira. There are times that new updates happens and it might take a bit to figure out new functionality or GUI changes.

Review Source: Capterra
 

Cassandra from Identified Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

I am a very new JIRA user. So far, so good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Keeps everyone on our dev team accountable. Great to connect the product manager, UI/UX designer, dev team, myself, etc. all on the same page!

Cons

It takes a lot of set up to get it working the way you need it to. Very thankful for our JIRA administrator. He has it set up in a way that is easy to follow and works for our team.

Review Source: Capterra
 

Bharat from NTT DATA Services

November 2017

November 2017

Using JIRA to execute IT Projects in SCRUM for last couple of years, A satisfied user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Relieves Requirement guy with robust management of Software Requirements/Stories for IT Projects to be executed in Scrum

Pros

1) Ease of Learning & Use for a new on-boards
2) Business User are satisfied with the usage
3) I like Sub-Tasks for Stories

Cons

1) Default Integration to MS Project MPP must be there
2) Must have diagnostics capabilities for User Stories, Acceptance Criteria's format, that will make it a complete agile tool. All forms being open ended for text is one of the biggest shortcoming of this tool.
3) Must have semantic analyzer to avoid user entering in "Ambiguous" verbose in Description
4) Control must be implemented on Epics to Stories to Task Standards as currently its too much open that every team uses it as per their ease of Agile/Scrum, which destroys the motive of agile execution

Review Source: Capterra
 

venkat from SHARP
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Jira is good and user friendly tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy and flexible

Pros

1. There are some useful gadgets to help check issues.
2. Linking of multiple issue is easy to identify the common area.
3. Graphical view of statistics is good.
4. Support is very good, not always as quick.

Cons

1. Same issue can't be reopen once it is closed. Force to raise new tickets every time.
2. Identifying the Statistics view is difficult. Need some user manual.

Review Source: Capterra