JIRA Core Software


 

JIRA Core is a project management and task management software solution for business teams. It is designed to cater to businesses across a variety of industries, including marketing, legal, finance, human resources (HR) and operations.

JIRA Core allows users to set project due dates, assign responsibilities and add attachments to the platform. It provides predefined templates to track projects. Users can use the system's mentions feature to get the attention of specific team members and ask for feedback.

JIRA Core's dashboards and reports provide both in-depth and quick views of project statuses, calendars, team progress or the next project pipeline. It also provides search features, which enable users to find everything in the system.

JIRA Core is a both cloud-based and on-premise software solution for small, medium and large enterprises. JIRA Core can be installed on Windows, Linux and Solaris operating system. Also, it can be accessed on mobile via the web.

 

JIRA Core - Track projects
 
  • JIRA Core - Track projects
    Track projects
  • JIRA Core - Assign projects
    Assign projects
  • JIRA Core - Activity log
    Activity log
  • JIRA Core - Create a project
    Create a project
  • JIRA Core - Issues
    Issues
  • JIRA Core - Track team members
    Track team members
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Web browser (OS agnostic), Windows 8, Windows 10

491 Reviews of JIRA Core

 

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Software Advice Reviews (10)
More Reviews (481)

Showing 1-10 of 10

Manjunatha from Kodiak Networks Pvt, Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Jira software and it's interaction with other tools like Confluence, Crucible/FE, Jama, etc is excelent to build Requirements v/s Development, Test Traceability.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Jira software is very flexible and collaborates well with other tools used in our product management. Helping us to get the overall project management view sprint on sprint at both Scrum team level and project management teams level.

Cons

Some tools like XRay, etc are integrated inside Jira software instead of keeping it as separate server and forcing us to buy the add-on tier should match the maximum tier of the licensed JIRA applications on our instance, as Test team size and development team size varies in any organization and simply doubles the number of users in a license cost even though same number of users using both Jira and Xray.

 
 

Jason from Marcus Thomas
Specialty: Advertising & PR
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Jira for issue tracking and task assignments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It is built the way teams work. Using this to work agile and manage sprints has improved organization and tracking.

Cons

Interface require a little learning curve. Organization of what tools are where could be better.

 
 

Taylor from OnPrem Solution Partners
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Easy to use, could use more straightforward analytics and Kanban features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Jira is, more or less, a straightforward product. You can create tickets, move tickets across a Kanban board, and do a variety of things with tickets such as add comments, photos, link tickets to other tickets, change the "status" or "priority" of tickets, and so on.

Cons

It can be a bit clunky at times. I would like more detailed Lean and Kanban analytics such as, "What's my Average Time in Queue?", "What's my Average Cycle Time?" etc. Have a few other ideas but very related to Product Development Flow-type thinking, so perhaps not suitable for main product. Jira does a good job at presenting some of these things (e.g. burndown rate) but a more powerful analytics suite would improve the product greatly.

 
 

Olivier from Be-bound
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Simple product for tickets

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall pretty good

Pros

We use Jira to handle our bugs and it works pretty well, easy to use and no bugs detected so far. It's ok for our small 25 people team

Cons

UI could be more exciting, we're not aware of new features - there is no integration with Slack and reports are really not good and clear enough

 
 

Chiao from Marqeta
Specialty: Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Easy to use - straight forward

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I enjoy using jira and all of its integration capabilities.

 
 

Joel from Americorp
Specialty: Financial Services
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Not intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product seems to have evolved to meet too many needs and therefore has too many features, making it confusing even for users who have prior experience

Pros

It's wide spread use

Cons

The UI

 
 

Jeffrey from American Campus Communities
Specialty: Real Estate
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

JIRA for Product Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a great tool for collaboration and workflow tracking. Metrics for an agile shop are beneficial and ease to setup

Cons

Work flow management is difficult to get working and reporting seems a bit archaic. User administration can be complex

 
 

Brian from Prudential
Specialty: Financial Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Easy software to use for projects, with slight confusion

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We use JIRA for Project Management work and documentation. Sometimes we find the use of icons confusing. I wish there were more labels. Also it can be slow to tag someone if you have many users

Pros

Easy to use and connect people together

Cons

Slow with tagging people at big companies,
Lack of labels on iconogrophy

 
 

Karthik from Cisco Systems
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

JIRA for coding

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The ability to help organize projects in an efficient manner and scope it out. Integrations with Github allow you to track all issues in a single place.

Cons

Github integration not as friendly as Waffle.io but more powerful application across multiple projects

 
 

Charlie from CVS Health
Specialty: Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Best team management tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

My tool of choice

Pros

You can get started in various forms of issue/team management quickly. Great integration into Confluence for documentation.

Cons

Advanced features can take a while to learn. Licensing can be limiting as it's on a per-user basis.

 
 
 
Showing 1-20 of 481

Josh from USGB, LLC

September 2017

September 2017

Great tool to track all your projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to keep track of projects and prioritize them. Holds all of the relevant information in one spot so you can always go back and check what you did.

Cons

Some of the views are not as flexible as a I would like. Some of the drag-and-drop functionality is a little sticky and this makes it more difficult than it should be to move things where they need to be.

Source: Capterra
 

Abbas from Masterkey

September 2017

September 2017

JIRA is an absolute necessity for any software development organization!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Workflows, enough said!! The best and most flexible workflow setup i've ever used.
- Ability to set up both Scrum and Kanban processes for different teams and projects.
- The new Android mobile app is amazing. As a product owner, it makes my job of tracking and prioritizing sprints a breeze!
- Just the ability to customize to suit absolutely any workflow and process. We've tried several tools over the years including trying to build our own internally. Can't praise this tool enough, one or two others come close but at this price-point and feature-set, Atlassian has got it right!

Cons

- Not many that come to mind, but it's not easy to administer for less experienced users. Also, the help isn't easily available/accessible in my experience.

Source: Capterra
 

Arthur from DUOSHIRO
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Once you learn it you will love it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Because you can handle thousands of projects and keep things organized. It has a clean but very informed interface.

Cons

Once you pass the license, the next price is amazingly expensive.
Also, if you don´t have a powerfull server, you won´t be getting a good performance.

Source: Capterra
 

Mark from Saint-Gobain

September 2017

September 2017

Tool to track product development progress

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fully featured tool to visualise agile methods of working
Lots of add ins to provide extra functionality

Cons

Can look quite daunting at 1st
A multitude of options mean that you have experiment to get it working the best for you and your team

Source: Capterra
 

Jeffrey from ABSA
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2017

September 2017

Good Software for project tracking.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

project progress tracking has been a breeze. Communication with the developers has been assisted by this software.

Pros

Excellent for project tracking and pulling stats for business. This compliments the Agile process.
Email alerts on changes to projects have made it a breeze to keep track on progress.

Cons

Currently in the company i am at, administrative rights are held by administrators off site. This makes it difficult to make changes to how the software works.
There arent really real cons with regards to the software. It is very secure to not give false data and unauthorized edits

Source: Capterra
 

Courtney from Dashiell Law Offices, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great product for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It is easy to use and has excellent customer support. The features are self-explanatory, and it is easy to assign tasks to members on a team.

Cons

I receive too many email notifications from this product, and it is not intuitive how or when to turn off the notifications. (E.g., if I turn them off, will I be sure to get notifications when I actually need them?)

Source: Capterra
 

Corey from McGraw-Hill Education

September 2017

September 2017

Very complex software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jira enables us to submit request for work, and also track those request across our organization.

Pros

You can create multiple projects specific to a team, or project you are working on. People can submit tickets to request work specific to the project they submitted the ticket in.

Cons

Jira is very complex and can be difficult to learn. The UX is a little confusing too. There is a big learning curve when you start using Jira.

Source: Capterra
 

Samantha from Response Labs
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Collaboration and Project Management Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easier collaboration and accountability across teams. Also, having historical data to look back on makes future tickets or issues easier to assess and address.

Pros

I like that it's basic and not too flashy with unnecessary features. Tickets are easy to organize and find and dashboards are easy to create and share.

Cons

The settings could offer more options especially with default settings. This also includes dashboard tools. I would also like a more intuitive board function.

Source: Capterra
 

Bill from ServiceRocket
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Using JIRA on a Marketing Team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using JIRA, we are much better at planning our marketing projects, knowing the status of all projects, and staying better on track.

Pros

We use JIRA to track all of our work in marketing. And the best part of JIRA is that it is highly configurable. We have created projects in JIRA for each major product, project, and customer type and have created task types and workflows to match how we work. This makes keeping track of our work easy and we have a much better idea of the amount of work we have so we can prioritize.

Cons

The best part of JIRA is also it's biggest con. It is very customizable, which means we can set it up for match exactly how we work. The downside is that it can be very complex, very quickly, which adds to the weight of administering it. I recommend customizing it, but not too much.

Source: Capterra
 

Gianni from Vantage Partners

September 2017

September 2017

All that you need to manage your development team!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great improvements in planning.

Pros

Jira allows you to customize the issues list with kanban view and custom filters, organizing tasks in sprints. That makes it a great tool for applying agile development methodology.

Cons

Sometimes you have to refresh the entire page to see updates. That's quite annoying and I hope that the team is working for making it fully reactive.

Source: Capterra
 

Chris from iCrossing

September 2017

September 2017

Once you learn how to use it, the options really open up for what you can accomplish.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The task management is hard to beat. Every role can be defined and go through an organized process, step-by-step. This is key for QA and everyone knows when a task is assigned to them, so they'll have something to do.

Cons

There's a learning curve here. Setting up all the process steps can take a while, and users unfamiliar with it can take some time to get up to speed. Jira can also do much more than is necessary, so sometimes people try to use features that end up making things more complicated.

Source: Capterra
 

Ramakrishna from Sharp
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Very good for agile development projects and using JIRA, the project management is very easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ery good for agile devolopment projects & using jira project management is very easy.

Pros

I have been using Jira for bug tracking and project management for more than a 2+years. Based on other solutions out in the market this is definitely the best offered at the moment, however there is still room for improvement.
The main pros are: - Customizable: can create / remove any fields -
Integration: can integrate with most popular systems such as Salesforce, Github, etc
we can create different types of issues easily.
it's been convenient to use JIRA to track each task through the workflow.
It is very good to use filters and reporting and create a graph representations.

Cons

Agile board doesn't have an ability to move multiple tickets to the next column at once. Drag-n-drop simply doesn't work there for more than one ticket,
It seems to be more heavy-weight than needed, need to be lighter weight.

Source: Capterra
 

Krista from Health eCareers

September 2017

September 2017

Basic software, but not the easiest to find what I need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I do like that the design of the software is uncluttered. There's a lot of white space in the design and no extraneous information, which is rare!

Cons

I think the software could be more customizable or allow for more description of what each category means, but I'm not sure if that's an implementation issue or a software issue. My company uses this for service requests from our IT team and it's hard to know how to categorize requests.

Source: Capterra
 

Taiwo from QuickCheck Nigeria

September 2017

September 2017

What I like best is the way you can determine who is in charge of what and at what point in time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best feature is the ability to manage and monitor the various tasks. It gives you all the information about a task like who is the person who is working on the task, estimated time for the task,total time logged for that task, we can also see whether the the task is in pending,in progress or done.we can see the sprint Burn down chart where we can see the progressing or the incremental increase made by the teams.One more feature is that where change the tabs to see only the tasks assigned to you or what other teams are doing .

Cons

A lot of people in my Company find JIRA too difficult to understand. These are non-techy people, but even just getting them to open a JIRA ticket and do some simple project processes seems to be beyond them. I'm not sure why? But perhaps something about it makes it seem difficult to the average non-technical person.

Source: Capterra
 

Jeff from Tungsten Network
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

We have been using Jira for about 3 or so years now, and it has greatly improved our SW dev process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeping remote users in the loop and having a centralized system of record for all correspondence has eliminated most of the "I didn't see your email" type of complaints.

Pros

The software is easy to understand and configure. There are plenty of config options to be able to make it flexible while still keeping a necessary structure to keep development moving.

Cons

There is a bit of a learning curve for non-technical people. It is easy to work around, and once they get it, they really get it.

Source: Capterra
 

Diego from Freelancer
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Managing ticket in a software team is what it does best. Hard to picture using it for other purposes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy way to manage software-tickets, to communicate about them with co-workers and to customize our own workflow. It takes a lot of the steps of managing a bug or a problem of your mind.

Pros

A big advantage for me is that the software is centered and focused on teams that write software. This results in some nice features that you really appreciate when writing documentation and when you are quickly looking for information and old documentation yourself. Specifically, it supports markdown but at the same time it has a basic but useful interface for editing text so that no matter how different everybody structures their text, the end document has a minimum standard of formatting and readability. Everything is searchable and easy to index/link, features which I often use. The standard functions for 'Scrum' or similar programming styles/paradigms are all there (kanban view, ticket priority, roles, versioning, etc.). At least while we used it, the application was always reliable and quick. The ability to create your own workflow for tickets was also useful. Indeed JIRA helps to keep a standard of transparency and documentation. Of course this is not enough and depends on each team, but I think it is quite helpful in helping you get there. Support for markdown is key.

Cons

As mentioned above, I do not think that the program would coupe well for other type of ticket or content management that is not software, but I cannot really attest to that myself. The constant email notifications were bothersome, though you can change them on your settings. Even though everything is searchable, I found it sometimes difficult to navigate and find content. If the team is not disciplined with the ticket organisation, it can become somewhat unorganized. I did not set up JIRA, but I recall hearing that it was not an easy job. I was missing a mind-map view.

Source: Capterra
 

carol from GuideOne Insurance

September 2017

September 2017

I like it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

gives us ONE PLACE to keep track of all work being done by our IT department, we know who is involved and what stage the project is in. we can break the project down into as small of tasks as we wish.

Cons

sometimes it gets a little difficult to tie tasks that are in different epics together. this is probably as much a learning process as anything. we have had some problems that fixing our work flow took care of so definitely a learning curve.

Source: Capterra
 

ramesh from Sharp Software
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Jira is good software management tool. It also helps to define software development life cycle

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to track issues with JIRA.
Easy to track the commits and branches related to the issue with BitBucket.

Cons

Creating test cases are really very hard thing in JIRA.
Very slow between switching around the pages.

Source: Capterra
 

Gilad from Check Point

September 2017

September 2017

Very nice tool foe leveraging your employees time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very god product in terms of task management, it provides accurate details and status for each of your concurrent tasks, helping mostly managers to manage better.

Cons

The tool sometimes asks for too much information and it takes time to get use to it, also the integration with other products isn't perfect..

Source: Capterra
 

Manoj from Ciena
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

JIRA is a very friendly tool for the defect management. I have been using it for last two years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good defect management tool

Pros

1. The list of the fields while filling the defect. It adds the value to the defect and helps the developer to rectify/address the issues.
2. The option of managing dashboards.
3. The filters and defect tracking functionalities.
4. Ease in the defect search.
5. I admire its flexibility and the list of features that if offers. It helps to provide all the information needed by a designer using various supported fields of it. I find it much better than the defect tools that I have used in the past.

Cons

I did not see there is any significant drawback. It is quite friendly software. However, I feel description addition section could have been better like use of better text fonts and styling

Source: Capterra