JIRA Core Software


 

JIRA Core is a project management and task management software solution for business teams. It is designed to cater to businesses across a variety of industries, including marketing, legal, finance, human resources (HR) and operations.

JIRA Core allows users to set project due dates, assign responsibilities and add attachments to the platform. It provides predefined templates to track projects. Users can use the system's mentions feature to get the attention of specific team members and ask for feedback.

JIRA Core's dashboards and reports provide both in-depth and quick views of project statuses, calendars, team progress or the next project pipeline. It also provides search features, which enable users to find everything in the system.

JIRA Core is a both cloud-based and on-premise software solution for small, medium and large enterprises. JIRA Core can be installed on Windows, Linux and Solaris operating system. Also, it can be accessed on mobile via the web.

 

JIRA Core - Track projects
 
  • JIRA Core - Track projects
    Track projects
  • JIRA Core - Assign projects
    Assign projects
  • JIRA Core - Activity log
    Activity log
  • JIRA Core - Create a project
    Create a project
  • JIRA Core - Issues
    Issues
  • JIRA Core - Track team members
    Track team members
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Web browser (OS agnostic), Windows 8, Windows 10

614 Reviews of JIRA Core

 

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Software Advice Reviews (9)
More Reviews (605)

Showing 1-9 of 9

Manjunatha from Kodiak Networks Pvt, Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Jira software and it's interaction with other tools like Confluence, Crucible/FE, Jama, etc is excelent to build Requirements v/s Development, Test Traceability.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Jira software is very flexible and collaborates well with other tools used in our product management. Helping us to get the overall project management view sprint on sprint at both Scrum team level and project management teams level.

Cons

Some tools like XRay, etc are integrated inside Jira software instead of keeping it as separate server and forcing us to buy the add-on tier should match the maximum tier of the licensed JIRA applications on our instance, as Test team size and development team size varies in any organization and simply doubles the number of users in a license cost even though same number of users using both Jira and Xray.

 
 

Jason from Marcus Thomas
Specialty: Advertising & PR
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Jira for issue tracking and task assignments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It is built the way teams work. Using this to work agile and manage sprints has improved organization and tracking.

Cons

Interface require a little learning curve. Organization of what tools are where could be better.

 
 

Olivier from Be-bound
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Simple product for tickets

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall pretty good

Pros

We use Jira to handle our bugs and it works pretty well, easy to use and no bugs detected so far. It's ok for our small 25 people team

Cons

UI could be more exciting, we're not aware of new features - there is no integration with Slack and reports are really not good and clear enough

 
 

Chiao from Marqeta
Specialty: Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Easy to use - straight forward

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I enjoy using jira and all of its integration capabilities.

 
 

Joel from Americorp
Specialty: Financial Services
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Not intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product seems to have evolved to meet too many needs and therefore has too many features, making it confusing even for users who have prior experience

Pros

It's wide spread use

Cons

The UI

 
 

Jeffrey from American Campus Communities
Specialty: Real Estate
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

JIRA for Product Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a great tool for collaboration and workflow tracking. Metrics for an agile shop are beneficial and ease to setup

Cons

Work flow management is difficult to get working and reporting seems a bit archaic. User administration can be complex

 
 

Brian from Prudential
Specialty: Financial Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Easy software to use for projects, with slight confusion

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We use JIRA for Project Management work and documentation. Sometimes we find the use of icons confusing. I wish there were more labels. Also it can be slow to tag someone if you have many users

Pros

Easy to use and connect people together

Cons

Slow with tagging people at big companies,
Lack of labels on iconogrophy

 
 

Karthik from Cisco Systems
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

JIRA for coding

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The ability to help organize projects in an efficient manner and scope it out. Integrations with Github allow you to track all issues in a single place.

Cons

Github integration not as friendly as Waffle.io but more powerful application across multiple projects

 
 

Charlie from CVS Health
Specialty: Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Best team management tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

My tool of choice

Pros

You can get started in various forms of issue/team management quickly. Great integration into Confluence for documentation.

Cons

Advanced features can take a while to learn. Licensing can be limiting as it's on a per-user basis.

 
 
 
Showing 1-20 of 605

Elanor from Helix Education

January 2018

January 2018

JIRA is Pretty Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

JIRA is great for a waterfall approach to software development. It allows for great bucketing of projects and tasks, movement of those tasks, and management by the PM or Director of Development

Cons

JIRA is not great for other types of project management work that are not development related. It is specifically designed for software development.

Review Source: Capterra
 

Daniel from LifeWay Christian Resources
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Great tool to coordinate and check status on software projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the granularity you can get on a project and the way you can see what your software developers have done, not yet done, and their status.

Cons

It's not intuitive or easy to learn. It's a bit threatening to approach at first, but if you're in it long enough, you can get the hang of it. The features far outweigh the initial complexity of it.

Review Source: Capterra
 


January 2018

January 2018

Very good tool for Agile projects.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Kanban boards are very helpful and quite customizable.
Can be integrated with most of the other tools with lots of plugins available in the market.
Search functionality reduces a lot of time to find the particular item.

Cons

User interface is a bit slow.
UX design is a bit old fashioned.
Navigation can be improved.
Cloud JIRA is too slow.

Review Source: Capterra
 


January 2018

January 2018

Awesome tool for workflow ticketing system process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like the ability to use JIRA and create custom workflows in our ticketing system to automate several tasks across multiple groups in a single thread

Cons

not able to access unless on vpn when working remote but that could be a limitation of our organization not utilizing a cloud based server.

Review Source: Capterra
 

Viviena from Fostermoore International Limited
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

JIRA kanban board is good to use. easy to locate and identify the road map of a project.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Accessible from tablet, phone . Easy to edit workflow of a JIRA and search for items. Integrating with grammary is also a good function to cross check my spelling.

Cons

Structure is not flexibility in U.I.
It follows a form like structure which could be more user centric instead of populating a form all the time.

Review Source: Capterra
 

Hendra from Mitrais

January 2018

January 2018

It helped me to be productive from the start. No need to learn too long.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy collaboration and monitoring

Pros

It is ready with 'working' default configuration, it reflects my real project context. When the first time it got set up, I could just start defining the task, epic, sub task, sprint, burndown chart. I felt like it was prepared for my need.

Cons

Sometimes I feel it took longer than it should be when opening a property page of a task. I know it depends to the internet or network, but I felt it would be much better if it could show faster. For example, I selected a task, and it appeared at the right panel, and I went to editing or opening more action, I felt it was tiring me.

Review Source: Capterra
 


January 2018

January 2018

Great power, great complexity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good project management capabilities

Pros

Templates for issues/bugs/tasks are very flexible and can fit any workflow or process. Different projects can have different workflows. Atlassian has been adding useful features over time.

Cons

Complexity! It's very easy to set up things wrong the first time, and it can be very time consuming to try and set things straight once you have some data in the system. The very flexibility that makes it powerful also makes it confusing to get started. Assign someone to become an expert and let them help others on your team do the setup and configuration.

Review Source: Capterra
 


January 2018

January 2018

It's a good tool for managing the control of the assigned taks for developing team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was a good tool for may job cause I open a ticket when I needed some task to be done, and this action is registered and assigned to a member of other team for example.

Pros

I haven't use another similar software, but its functionality for open an issue or receiving it is what I like the most.

Cons

The user interface it is not intuitive, this could be improove. As I said in the previous text box I haven't try any other software to compare, so I just can tell that I didn't feel confortable with the look and feel of this application. It looks like an old application that need a new renewal.

Review Source: Capterra
 

Joaquín from Altoros SA

January 2018

January 2018

Jira is a great tool to manage complex software projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You have anything from detailed specifications, well described cards with a lot of linked information, git and pull request associated information and managment and much more, with a good interrelation between every part.

Every change in the project is neatly shown and you can find quickly what you are looking for

Cons

As any piece of software that is big and solves a lot of different problems, it has a steep learning curve.

Review Source: Capterra
 

Chris from All My Sons Moving and Storage
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Product works exceptionally well for what we need but there are random errors that keep happening

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easily track all tickets done by each user, easily track the amount of time spent on said tickets. Also a great tool for multiple users in multiple locations which is paramount for us.

Pros

It is a great ticketing system, love the time keeping and accountability it gives us. It is easily scalable depending on the size of your department. We use it for our app management as well as ticketing for our team in India as well as here in the states.

Cons

We have issues where certain log files are being duplicated which can bring the whole service down. It is an easy fix but having to do it once or twice a week is not ideal. Also email functionality will drop off from time to time which leads to tickets that are over a week old needing to be addressed.

Review Source: Capterra
 

Allison from LeadAmp
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I work with JIRA daily as a Technical Project Manager of a Dev Team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

JIRA allows me to run / monitor software development projects with a team of 6 developers. It helps keep everyone on-task as well as gives me the opportunity to plan into the future sprints. As a certified SCRUM Product Owner I also love the ability to output cards for each job / task.

I also love that JIRA is linked with Confluence to help us document changes that are made as well as HipChat to keep our teams talking constantly.

Pros

I love JIRAs ability to interact with both HipChat and Confluence. I also love the ability to run 2 week sprints with my team and easily see the progress of each of their tasks.

Cons

"JIRA Spam" - I am an admin user at my current job and enter a lot of the tasks myself. Due to that I am a 'watcher' on most all of our tickets. I would prefer to receive less email communication regarding the status updates of each task. There are so many emails that they tend to be ignored due to over communication.

Review Source: Capterra
 

Ori from Sense360 Inc

January 2018

January 2018

Not simple, but very powerful software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

You can customize everything and anything. You can truly make this run to exactly what your needs are, no matter how unique that is. You can also capture multiple use cases: engineering teams, business teams, roadmaps, etc.

Cons

It's biggest strength, flexibility, is also its biggest downfall. Since everything is customizable, it can be overwhelming at times and customizing something that might seem trivial turns into a big thing.

Review Source: Capterra
 


January 2018

January 2018

Great Bug Tracking software out there in the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use. Someone who has never used a bug tracking tool in past can easily get hang of it. Easily link your requirements with the outcomes and track bugs against that.

Cons

Some tasks can be a little clunky, like sorting a view of stories, or getting additional fields to display in certain views ¿ it can be done, but there is often a lot of fiddling.

Review Source: Capterra
 

Kyle from K12 Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

JIRA project management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Project management and tracking, bug tracking, and more.

Pros

Easily capture, assign, and set priorities to work. Flexible so that we are able to meet the needs of different niches. Great for bug tracking and good for remote teams and also has a mobile interface which is cool.

Cons

Which bigger number of teams the cost is very pricey. With most cons in all products with lots of features it can cause overwhelming tothe user. Other than that I can not think of anything really.

Review Source: Capterra
 


January 2018

January 2018

Huge well designed and handy program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The big amount of options and smart ways to organise, find and create new tickets. This eases our development and improves efficiency. It also helps to not forget ideas and issues.

Cons

Because it's so big, it's not simple. To really understand this software, you need to dive in and you're probably gonna forget things anyways. So you have to find you're own way to work with it.

Review Source: Capterra
 

Pat from SL

January 2018

January 2018

Powerful issue management software that integrates with other tools in extremely helpful ways.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Entering items - the editor is easy to use and can accept paste values very easily. Formatting is also nice. Search across projects, customization and more can be used to create workflows. Integrates with third-party software.

Cons

Admin interface and customization can be overwhelming at times. If self-hosting, server requirements are a lot compared to other alternatives.

Review Source: Capterra
 

Sourabh from Capgemini

January 2018

January 2018

JIRA is a must have tool for Agile development process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Single view for all the user stories ( active and backlog)
Integration of communication apps like slack makes it easy to track notifications

Cons

Mobile app is not very user friendly.
Comments are viewed and ordered chronologically, which makes it difficult to comment on older comments while maintaining context.

Review Source: Capterra
 

Anderson from Emida
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great planning - work tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our IT team uses this app to manage our internal and external requests. Its very organized and keeps everyone updated in an excellent way.

Cons

No cons so far, the software has given us everything we need and its very easy to use, setup and keep it updated.

Review Source: Capterra
 


January 2018

January 2018

The ticketing tool enterprise looks for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The user interface and the web UI is awesome. Jira is so vastly spreaded regardless of your job profile you will end up working on JIRA.

Cons

The administration settings are bit tricky to find in UI. I wish it could be bit easier.
Technical support team can be improved.

Review Source: Capterra
 

Jorge from xp - Information Technology and Services

January 2018

January 2018

I'm using Jira to manage my team tasks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the easy way it allows to create and manage tasks and the ability to assign, review and configure the platform to fulfill the project needs

Cons

It's a little bit confusing at the beggining because it has too many customization options. Also to get the full potential you have to buy plugins separatelly.

Review Source: Capterra