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Overall customer rating: Customer rating:



Recommended by: Recommended by:

48% of users

59% of users

Operating Systems: Operating Systems:



Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:



How it's priced: How it's priced:

JIRA Software is available as a cloud-based solution, where you pay either a monthly or annual subscription fee; as an on-premise solution, where you pay an upfront, perpetual license fee; or through the Data Center deployment, where you pay an annual subscription fee.

Microsoft Project is both a cloud-based and on-premise solution. You pay a monthly subscription fee or an upfront, perpetual license fee for each user login.

Contract term: Contract term:

JIRA Software requires no contract for cloud-based deployment or on-premise deployment; it requires an annual contract for Data Center deployment.

Microsoft Project requires a year-long contract for cloud-based deployment; renewed monthly. No contract required for on-premise deployment.

Upfront costs: Upfront costs:

Additional fees apply for professional implementation and training.

No upfront fees.

Recurring costs: Recurring costs:

None, beyond subscription fees.

None, beyond subscription fees.

What does it cost?: What does it cost?:


Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:


Phone support: Phone support:

Phone support available through purchase of support plan.

Phone support available during regular business hours.

Online case submission: Online case submission:

Online case submission included in subscription fee.

Online case submission not offered.

Online support options: Online support options:

Help website, knowledge base and online community included in subscription fee.

Help website, knowledge base and online community included in subscription fee. Includes regularly scheduled tutorials.

Training: Training:

“Getting started” online catalogue included in subscription fee. Additional live and/or online training can be purchased.

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.