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Overall customer rating: Customer rating:



Recommended by: Recommended by:

48% of users

91% of users

Operating Systems: Operating Systems:



Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:



How it's priced: How it's priced:

Cloud-based deployment: Monthly or annual subscription fee paid per license.

Perpetual license fee paid up front for each license.

Cloud-based deployment: Monthly subscription fee for each user login.

Contract term: Contract term:

Cloud-based deployment: Subscription renewed monthly or annually.

On-premise deployment: None (perpetual license).

Subscription renewed monthly or annually.

Upfront costs: Upfront costs:

Additional fees for professional implementation and training services.

None, beyond subscription fees.

Recurring costs: Recurring costs:

None, beyond subscription fees.

None, beyond subscription fees.

What does it cost?: What does it cost?:


Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:


Phone support: Phone support:

None, for standard cloud and on-premise licenses.


Online case submission: Online case submission:

Online case submission with one- to four-hour response time included in subscription fee.

Available to all users.

Online support options: Online support options:

Help website and knowledge base, including forums, included with subscription fee.

Access to a help website, knowledge base and video tutorials included in subscription fee.

Training: Training:

User guides, knowledge base and community forums included with subscription fee.

“Getting Started” online catalogue and other training resources included in subscription fee.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.