--- title: "Kantata Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Kantata. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kantata is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/kantata-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Kantata](https://www.softwareadvice.com/project-management/kantata-profile/) / Kantata Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/kantata-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/kantata-profile/alternatives/) # Kantata User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 628 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.2/5 - Value for money: 4.0/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 289 reviews (46%) - 4 stars: 237 reviews (38%) - 3 stars: 68 reviews (11%) - 2 stars: 20 reviews (3%) - 1 star: 14 reviews (2%) ### Most mentioned pros - What I liked most about Kantata is its ability to centralize projects, people, and financial performance in one platform. - Overall, I think the idea of having everything available in one program is great for a small account with a few projects, however I feel that a lot of the features go missed with a large account. - Kantata makes it easy to track time without filling in every line item. ### Most mentioned cons - I believe my largest complaint is how long it takes the scheduler to load due to the fact the data gets updated each time I scroll through the scheduler and honestly causes eye strain. When you have very large projects, the mobile app is essentially worthless, it freezes constantly. - Expensive! And mobile app sucks which didn't work for me and the site is layed out difficult to navigate on - I only ask kantata to improve customer service in terms of response time not being so long since sometimes they are responses that take a week to give a solution, it is the only bad thing I see in kantata ## Kantata customer reviews Showing reviews 1-25 of 628 (page 1). ### Steep learning curve at first, but reliable for managing complex projects. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It definitely took some patience to get used to in the beginning, but once the team settled in, Kantata proved to be a real workhorse for our daily workflows. Keeping project timelines, workloads, and budgets aligned in a single place saves us from endless status check-ins, even if the occasional slow screen load can be a bit frustrating. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The platform excels at resource scheduling, project collaboration, and centralized task management. It connects team assignments with budget tracking in one workspace, offering solid value for money and prompt customer support when setting up complex pipelines. #### Cons The overall ease of use suffers from a fairly steep learning curve during onboarding. We also occasionally run into minor bugs and issues, such as slow load times on heavy scheduling timelines and rigid custom reporting setups. --- ### Kantata Time - Overall rating: 5/5 - Reviewer: Taylor H. - Industry: Computer Software - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kantata makes it easy to track time without filling in every line item. It automatically knows my schedule and inputs my time for me. #### Cons Sometimes mobile user interface could be better. But I appreciate that it isn't locked down by a certain operating system or app store in order for it to work on mobile. --- ### Kantata review from Senior Developer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Market Research - Company size: 1001-5000 employees - Product usage: 1-3 years · weekly - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Kantata to track hours and costs. Great way to track for many projects and different types of employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great interface for employees to track hours, organize by different projects. Great and accurate tool to track costs. #### Cons I actually don’t have much negative to say about it. Setting up reports is often a difficult part in these programs. Anything we can do to make that easier is good. --- ### Kantata Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s been a good experience. It’s a useful tool once you get used to it, but there’s definitely a learning curve. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how easy it is to see project progress and manage resources. The reporting tools are helpful and give good visibility into what’s going on. #### Cons It can be a bit confusing to use at first, and some things take more steps than they probably should. --- ### Excellent PSA platform for services firms, but requires structured deployment - Overall rating: 4/5 - Reviewer: Elon E. - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most about Kantata is its ability to centralize projects, people, and financial performance in one platform. In practice, this is very valuable when managing multiple engagements simultaneously. For example, having real-time visibility on utilization, project margins, staffing capacity, and burn rates helps management make faster and better decisions. #### Cons What I liked least about Kantata is that the platform can feel complex at first. In practice, configuration, reporting logic, and integrations may require internal ownership or dedicated admins. It can also be expensive for smaller teams with lighter operational needs --- ### Great for small business, but tedious for big accounts - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I think the idea of having everything available in one program is great for a small account with a few projects, however I feel that a lot of the features go missed with a large account. There are a lot of tasks that require multiple steps and with that needing double checked once complete, which can sometimes feel like you don't have time to manage other responsibilities because there are so many steps with project creation. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I think Kantana has done a great job in their timeline developments, time tracking, and resource allocation. #### Cons I do sometimes feel as if there are too many moving parts in Kantata which makes it difficult to follow each step involved with project creation, etc. This would be a great resource for a small account, but it tends to get tedious with big accounts with a high volume of projects. Additionally, there are frequently bugs with resourcing allocation where the timeline says one thing, but the hours are behind. So needing to double check every time hours are distributed gets tedious. --- ### Review of Kanata - Overall rating: 4/5 - Reviewer: Rakhi V. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Kantata feels powerful and enterprise-ready, especially for agencies or services teams that need visibility into resourcing and financials. When it’s well configured, it gives leadership-level clarity, but it does require discipline and admin effort to keep setups consistent and reporting trustworthy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It gives a clear picture of project health in one place—resourcing, budgets, and delivery status are tied together, so you’re not stitching reports from multiple tools. I also like that it makes capacity planning more concrete, especially when multiple projects are competing for the same people. #### Cons It often takes extra configuration to build dashboards that answer simple questions (forecast vs actuals, utilization by team, burn vs budget), and small changes to fields can break a report. It can also feel heavy for day-to-day use: logging time and updating project details can involve too many clicks, and if project setup isn’t standardized, data quality drifts quickly (duplicate fields, inconsistent naming, mismatched project types). --- ### Overall very satisfied - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Services - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Some pros for Kantata are great project tracking and customer support team. The project tracking allows effective and in depth revenue management. The customer support team is fast responding and resolving the issue. #### Cons Some cons for using Kantata are it can be expensive for smaller businesses and it is challenging to use when you are a new user. Definitely have to be trained properly. --- ### The system has worked mainly as expected and it is good - Overall rating: 4/5 - Reviewer: Peter B. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having everything (Budget, Billing) in one location gives credibility to clients as we send them reports. Not having to open 5 Tabs at the same time to see the budget and billing information is a plus. I am simply happy that the proofing for those large files will upload, even if it is slow. In the workload planner view, we can determine who is working the most. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am writing this message, while the heating unit located in my office is clicking, clicking, clicking I’m glad your Kanban boards moved when I clicked on them, I was afraid they would be extremely slow and therefore annoying. I received a response immediately from [sensitive content hidden] in Support which I did not expect. The system saves me a lot of time creating the template for each of the recurring items. I like the timer feature to track our developers and their billable hours. #### Cons I think the email notifications are way too many unless you turn them off completely. I believe my largest complaint is how long it takes the scheduler to load due to the fact the data gets updated each time I scroll through the scheduler and honestly causes eye strain. When you have very large projects, the mobile app is essentially worthless, it freezes constantly. --- ### Good potential, just not for me - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The functionality is there but the complexity and setup effort made it hard to justify moving forward. A good option for mature, services-based teams that need deep project and resource management. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Clean, modern interface and a thoughtful feature set built with real-time inventory visibility in mind. During the free trial, it was easy to explore basic tools #### Cons The platform felt heavy for my needs. There’s a noticeable learning curve and many features require upfront configuration and training to use effectively. For our smaller teams and simple workflows, it felt overwhelming and the value wasn't immediately clear during a short trial period. --- ### Professional Services Automation and Project Collaboration in One Package - Overall rating: 5/5 - Reviewer: Andy B. - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered The overall experience was positive - the implementation went well and the consultant kept us focused on the core items we wanted to implement first. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best feature of Kantata is that is provides a combination of Professional Services Automation (the ability to track time, assignments, tasks, project margins, etc.) along with an end-customer collaboration capability to jointly track project task progress, shared documents, and shared task progress. #### Cons The more challenging part of Kantata is the custom reporting aspects. During implementation, we have several custom reports built by the Kantata team. These are working acceptably, but if you want to modify or change those reports it takes a pretty high level of knowledge and experience. --- ### It's a fantastic time and task management system - Overall rating: 4/5 - Reviewer: Denise W. - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mavenlink sits directly on our Salesforce platform, and it has been great for our business to have a more comprehensive perspective from Pre-Sales through project close-out ever since we implemented the product about three years ago with the help of Mavenlink's amazing support. From the perspective of Resource Management, I find everything about Mavenlink to be extremely well executed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My preferred time management application is extremely feature-rich, allowing for extensive customization of how time and money are spent. Mavenlink is a great addition to our corporate finance tools since it provides us with a new way to examine data and monitor progress on several fronts simultaneously. For me, it's a plus that Mavenlink is always working to enhance its platform and provide new educational resources for its users. #### Cons I haven't utilized many goods or features, but it would be helpful to have a consolidated dashboard where I can observe how everything is interacting with one another. --- ### Kantata Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good experience as the features had great look and feel, helped make invoicing and task management great, I'll recommend it again and again #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great value for money as the customer support was always avaliable to resolve issues which help with ease of use #### Cons Project collaboration as it requires navigating through several tabs to get to which always take a little bit of time --- ### Mavenlink Review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros We like the ability to share a work space with clients #### Cons It is cumbersome and tough to get reporting out of. Also just the general space used for reporting leads to scroll bars inside of scroll bars. --- ### The Ultimate Services & Operations Management Software - Overall rating: 5/5 - Reviewer: 👾Stefano A. - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered The only way to describe this would be "It has been and still is fun to work with". It's a great piece of software, and once you get used to its logic you will be able to do great things - and by great things I mean measure exactly how much you sell your services for and how much resources you are actually using. This, plus see employee performance, project performance, you can create custom fields to cover for any special requirement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Integrations and API - An excellent Salesforce bridge is available and can be fully customised (if you know Java!). You also get other connectors for Jira, Slack, and an API that allows you to do virtually anything. - Integrated GoodData reporting - If you are technical enough you can improve your workflows by adding custom fields and creating custom metrics. I used this solution to monitor the performances of the entire Professional Services team at Emarsys. - The software itself is essentially like Microsoft Project but online and with conversations & invoices generation - you can manage anything from a very small and basic project to a massive 2 years project thanks to the versatile task management interface. GANTT charts are available and, of course, if you know how to use GoodData you can dig even further into the project reports. - Resourcing wise it has a Master Planning tool which looks a bit like Resource Guru but completely integrated with the software, so you are really buying the full package with Mavenlink. #### Cons I believe the biggest flaw in Mavenlink is the absence of a "real" administrator. Essentially, you can be an admin but if a project is set to "Invitation only" you cannot join it unless someone invites you. So being a Mavenlink admin is not like being a Jira admin where you can do anything you want, you are more of a "open projects administrator". The workaround is to have an integration user creating the projects and a good integration with your CRM that allows you to update fields that would be otherwise not accessible. Mind that you can still remove the integration user from the project, and at that point the only way to re-enter the project is to ask the project lead to invite you. This should clear any security concerns, if your projects require extreme privacy. --- ### Good system but some frustrating issues - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made #### Ratings breakdown - Ease of use: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff. #### Cons Three major issues stand out to me and my colleagues: 1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution 2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually 3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature --- ### Kantana - Overall rating: 4/5 - Reviewer: Brandi A. - Industry: Cosmetics - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been pleasant using Kantana. I continue to use their product today. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The features I like and use the most on Kantana are the project planning features. It is reliable and well put together. #### Cons I don't think there is anything about Kantana that I don't like. It is put together well and reliable. --- ### So, yeah, you could call me an evangelist - Overall rating: 5/5 - Reviewer: Thomas H. - Industry: Internet - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered We implemented Mavenlink specifically to disabuse our organization of several disparate systems we were using for tracking time, task-level project management, and reporting on specific measurements/metrics like utilization, margin and capacity saturation so that we could improve operational efficiencies. We've found that the tool is very flexible, has some great native reporting capabilities that become exceptional when coupled with the Business Insights add-on, it integrates well to SalesForce, it has given us a much better ability to manage projects for clients as well as internal product development projects, and it provides us with much better capabilities toward planning organizational growth and managing to margin at the business unit level down to the project level. While there are still some glitches/issues with the Gantt views, and there are still things we wish it did better, Mavenlink has proven itself to be an exceptionally valuable (and very cost-effective) management tool; the company is consistently providing updates that are meaningful and adding value with subsequent releases that clearly indicate a willingness to listen to the voice of the customer in new feature requests. Overall, I'm personally very impressed with the software, given my team's requirements and unique operational environment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible, provides the ability to set up multiple templates for different types of projects, supports T&M and Fixed Fee contract types, integrates to SalesForce, provides multiple views toward project status, continually adding new features and capabilities #### Cons Gantt charts are still in need of a lot of work and help. Still buggy, no user-defined view preferences can be saved. --- ### Very powerful PSA tool - Overall rating: 5/5 - Reviewer: Chris M. - Industry: Computer Software - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Kantata has given our company the visibility it needed into revenue forecasting and allocation of our consultant resources. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The integration of full-featured resource management, project management and financial forecasting. Tight integration with Salesforce CRM. #### Cons The product is very complex and requires a steep learning curve. Certain features are very difficult to use. --- ### Increased capabilities for our company as a whole - Overall rating: 4/5 - Reviewer: Jennifer M. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really like both the time tracking and invoicing modules. I find them to be pretty flexible and easy to use. Some other areas require more manual work than I'd like, but overall, we are happy with Mavenlink and can live with the things we don't like. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the ease of updating time tracking and making changes after the fact. I like the ability to quickly see project run rate and status. Our last CRM had very limited skills and resourcing capabilities, and so this was both one of the big reasons why we switched to ML and one of the best things about the product. #### Cons I don't like the limitations on setting boundaries on projects. Mavenlink requires much more manual work than our last CRM in the invoicing and expense categories. There are some things that just don't make sense to me, like having the ability to mark expenses as paid. We've had to create a tracking system outside of ML in order to deal with expenses. I also don't like that administrators can't update/edit expenses. --- ### Great time tracking but has many bugs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Great to track / approve timesheets and allocate resources in your plan #### Cons Bugs stands forever and it’s not easy to use and navigate for first time users. --- ### Great System with Some Room for Improvement - Overall rating: 4/5 - Reviewer: Ethan E. - Industry: Financial Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The project tracking, in terms of the timesheet collection and revenue management this works great for our business and is absolutely essential. #### Cons From an overall user perspective, the system can be quite clunky to use without adequate training which has caused some hiccups. --- ### Efficient and easy to use project, timesheet and allocation management tool - Overall rating: 5/5 - Reviewer: Abhishek K. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered The overall experience of using mavenlink has been outstanding. Timesheet and project management has never been easier. The resource and allocation management are charm and a time-saver. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros * Resource Allocation features * Billing/non-billing time tracking and monitoring * Timesheet management features * Workflow management * Report and Analytics features * Customer support #### Cons Not much of a con, but ease of use is something that could be improved. In our organization also, we give a small session to any new mavenlink user before onboarding them on the software --- ### Great platform for project management! - Overall rating: 5/5 - Reviewer: Kassy G. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered The tool has been great, we never have any downtime, clients love it, and it helps us keep multiple projects on track. Customer support and our CSM have been responsive and helpful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great tool for maintaining client communications and managing timelines effectively! #### Cons It would be great for the Project Plan to have more configurations options and editing capabilities like in Excel. --- ### Difficult to reconcile with our accounting software - rounding issues - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros Easy for resources to book time against multiple different projects - good data contained in time entry exports (granular, gives lots of information that I can pivot off of to provide different views to the end customer) #### Cons Mavenlink rounds time entries billed at an odd number (such as $171.77/hr) that are logged in half-hour or quarter-hour increments differently than Sage IntACCT - this makes reconciliations arduous when it's time to invoice the customer. ---