Karbon

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Ratings & Reviews

Overall Rating

4.72 / 5 (123)

4.50 / 5 (203)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

August 20, 2019

February 4, 2020

Pros/Cons

  • Pros

  • I love the support Karbon has to offer. I love the work templates that allow our work flow to be consistent among clients. And, I love focusing on work instead of email.

  • I really love the email triage feature and this is what drew me to the product in the first place. Works really good for people that work from there email lots.

  • Cons

  • Would be good to assign tasks to multiple people in 1 task. Takes a bit of effort to initially set up but well worth it!

  • Some of the email options are lacking (even the fact that I need to capitalise the "i" when typing "I"), formatting etc. These will no doubt be improved with future iterations.

  • Pros

  • The tool is easy to use and quick to get up and running without the involvement of IT. It works well for us to collaborate with folks internal and external to our company.

  • I like that it is online and can be accessed anywhere with internet!

  • Cons

  • The tool is a good fit for a small user base. The cost and quickly outweigh the benefit if the user count gets too large. I would like to see a better enterprise-level offering.

  • The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

Product Demo & Pricing

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Advisor Recommendations & User Awards

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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