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Overall Rating
4.09 / 5 (22)
Ease-of-Use
4 / 5
Value for Money
4 / 5
Customer Support
4 / 5
Functionality
4 / 5
Last Review Written
July 21, 2021
Pros/Cons
  • Pros

  • Kaseya is a great tool not only to manage machines, but to also maintain them.
  • I love the idea that we have a control on all pc in our company that installed the agent. Also the installation is not visible to users.
  • Cons

  • Converting from Autotask to BMS was a little bit of a challenge. We have a lot of integrations and it made the project management of our implementation difficult.
  • Lack of some essential functionality that many bigger MSPs may need.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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