Kaseya BMS vs ProjectManager.com

Kaseya BMS has 22 reviews and a rating of 4.09 / 5 stars vs ProjectManager.com which has 328 reviews and a rating of 4.1 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.09 / 5 (22)
4.1 / 5 (328)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 21, 2021
October 12, 2021
Pros/Cons
  • Pros

  • Kaseya is a great tool not only to manage machines, but to also maintain them.
  • I love the idea that we have a control on all pc in our company that installed the agent. Also the installation is not visible to users.
  • Cons

  • Converting from Autotask to BMS was a little bit of a challenge. We have a lot of integrations and it made the project management of our implementation difficult.
  • Lack of some essential functionality that many bigger MSPs may need.
  • Pros

  • Good interface with a good blend functionality from traditional PM to agile kanban and story boards.
  • It's cool to have the list, board and ghant available in one tool.
  • Cons

  • Refuse to do anything but give you another month of their useless software.
  • This company has a no-refunds policy. Should you inadvertently choose the wrong plan they will not refund you.
Pricing Range
Product Demo
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2017

Advisor Recommendations

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24 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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