--- title: "kintone Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of kintone. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if kintone is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/kintone-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Database Software](https://www.softwareadvice.com/database-management-systems/) / [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) / kintone Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/kintone-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/kintone-profile/alternatives/) # kintone User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 153 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 111 reviews (73%) - 4 stars: 35 reviews (23%) - 3 stars: 4 reviews (3%) - 2 stars: 3 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It's great, it allows me to centralize all my information in one place which made collaboration and project management much easier. - Our consultant, Tim Edingfield has a remarkable level of expertise and an amazing capacity to understand the highly unique and customized needs of our nonprofit. - Easy to maintain lists updated via export/import functions. ### Most mentioned cons - It is not really practical when you have multiple tables that need to be loaded. - One of the things that I did not like very much was the limitation in terms of the ability to customize the design of the applications. Although I can customize the fields and workflows, I would like more customization options in terms of appearance and aesthetic design. - One gripe I have is the lack of functions natively in the App form builder. ## kintone customer reviews Showing reviews 1-25 of 153 (page 1). ### A Comprehensive Management Software - Overall rating: 3/5 - Reviewer: Sarfaraz K. - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered I am currently utilizing Kintone to develop a customized CRM system for tracking my firearms training students. The state I operate in has specific regulatory requirements that necessitate thorough record-keeping for periods of up to seven years. This goes beyond the traditional scope of a "sales pipeline" CRM and required me to design a specialized system to meet these requirements. Kintone has been a valuable tool in this process, allowing me to tailor the system to meet my specific needs and effectively manage my student records. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I have a strong background in relational database design, and I found that using Kintone was intuitive and efficient for my specific needs. The customization options allowed me to quickly build a solution for my student tracking requirements in just a matter of days, whereas other applications I tried took several weeks to achieve the same results. Additionally, Kintone's customer support team is a standout; they are always available to assist and speak in clear English which made communication effortless. Overall, I highly recommend Kintone as an excellent product for any business looking for a versatile and user-friendly work management solution. #### Cons Kintone is a powerful work management solution, but it does have some limitations. For example, the formatting options for phone numbers are limited, which can make it difficult to read large sets of data. However, the Kintone team has acknowledged this as an area for improvement. Additionally, Kintone relies heavily on integration with third-party applications to fully realize its potential, which can be an inconvenience. Despite these limitations, Kintone is still a versatile and user-friendly tool that can greatly enhance a business's workflow and management capabilities. It's just that it could be more polished. #### Vendor response Hello Sarfaraz, Thank you for your positive feedback! We're happy to hear that Kintone's CRM, support and customization capabilities are working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team Replied October 2023 --- ### Love Kintone for Data Entry, Work flow and Project Management - Overall rating: 5/5 - Reviewer: Courtney W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I absolutely love Kintone! It has modernized our business & reduced data duplication. We now have a project management tool and can see tasks being done among the team in real time. It has highly reduced the amount of emails and outlook calendar reminders, since I can set automatic notifications and reminders. The team I work with at Kintone has been a tremendous help anytime I have questions about implementing new processes. The sky is the limit and I am excited to see things evolve! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is easy to build apps that speak to one another, separating departments but not having to duplicate data #### Cons Its hard to import when there are multiple tables or when there is a lookup field in an app. sometimes I can search a field from the drop down by typing out the word and sometimes that feature is unavailable. It would be nice to have more native plugins with better instructions #### Reasons for choosing kintone Kintone was easy to implement. I had a limited amount of time transitioning from our "old school" ways to something more modern and Kintone made the process seamless. They had support like no other and many training tools available. #### Vendor response Hello Courtney, Thank you for your positive feedback! We're happy to hear that Kintone's application development and collaboration capabilities are working well for your business. We're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team Replied October 2023 --- ### Kintone Saves Us Time and Money - Overall rating: 5/5 - Reviewer: Lou K. - Verified reviewer: Yes - Industry: Libraries - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Very good. Support can be slow to respond sometimes, but overall it's a great product and we are happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ease of Use. We can create our own flexible databases in minutes, literally minutes. #### Cons Some of our basic users wished the reporting was easier to use. Our power users found it very easy to work with, as did our I.T. dept. --- ### I Highly Recommend Kintone - Overall rating: 5/5 - Reviewer: Andrew K. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has greatly helped us to organize our data in one location. It is also the place where people can get the most updated copy of information. We usually update catalogs, pictures, data sheets and so employees usually have several copies and different versions. It's great to know which one is the most updated copy to use, for example. Love how you can customize the data fields to your specific needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how you can easily customize data fields and organize information in a completely custom way. #### Cons When you create a table inside an app, it would be nice to be able to auto sort them and/or use filters. Please make more native Kintone plugins for further customization! #### Reasons for choosing kintone Better support especially at implementation. Having the ability to make a custom database was the most appealing factor. #### Reasons for switching to kintone Microsoft Dynamics CRM was not user friendly so most of our staff ended up barely using the CRM or not at all. Also, they would frequently update the system and layout for better functionality (supposedly). However, the layout, organizational design, and features could drastically changed. This made staff (especially less technology inclined staff) even more reluctant to use this CRM. #### Vendor response Hi Andrew, We appreciate your positive feedback. We are glad Kintone's customizability is helping your business. Your comment regarding creating a table in an app will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team Replied October 2022 --- ### Easy Customization and Great Support Team - Overall rating: 5/5 - Reviewer: Julio A. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Very good experience. Kintone has helped our organization grow in our database & data analytics even though we're still in the development phase. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team. Their team is very willing to help out with any questions and to help build apps. Integrations - Kintone has a very robust API and also boasts many 3rd party integrations. If whatever app you use already has an API, importing data is a breeze (same with automation). Customizability - Everything is customizable. If you can use Javascript then everything and their dog is customizable. #### Cons One gripe I have is the lack of functions natively in the App form builder. An example I had is totaling 10 fields and getting the average. It is possible with the calculations fieldtype but every field needs to be filled for it to average correctly. #### Reasons for choosing kintone Price and ease of use. Alternatives had very ambiguous prices (CPU usage) while also needing a trained mind to use. --- ### Customization and Customer Service - Overall rating: 5/5 - Reviewer: Eileen M. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I recently had the pleasure of setting up data collection systems in Kintone and I'm delighted to share my positive experience. Our consultant, Tim Edingfield has a remarkable level of expertise and an amazing capacity to understand the highly unique and customized needs of our nonprofit. His explanations are so clear and his calm demeanor and immense amounts of patience have been a gift. As a product, Kintone is being formatted and customized far beyond what I’ve seen in any of the training videos. Kintone is easy to use, even for users that are not tech minded. My experience with Kintone has been outstanding; our knowledgeable consultant, efficient service, and dedication to customer satisfaction have earned my highest recommendations. As a matter of fact, Kintone has set a benchmark for excellence in customer service that other companies would do well to emulate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The high level of expertise, capability and flexibility of our consultant. #### Cons We have to use a plug in to allow for more users. #### Reasons for switching to kintone We wanted an integrated system that wasn't cumbersome. --- ### Great software for CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered A good platform that saves a lot of time, good customer support, suitable for many companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros A good program for managing CRM operations, it helps a lot in automating spreadsheets, also makes it much easier to issue and track reports, offers a free trial, frankly I highly recommend it to increase work efficiency. #### Cons Indeed, it is an almost complete program, but it is preferable to constantly develop by adding new features, especially with regard to dealing with data. #### Reasons for switching to kintone Try something new with more features and easier to use. #### Vendor response Hello, Thank you for your positive feedback! We're happy to hear that Kintone's CRM capabilities are working well for your business. That being said, we're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team Replied October 2023 --- ### Takes the Stress Out - Overall rating: 5/5 - Reviewer: Tara J. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily. #### Cons I wish it were a bit more flexible in regards to searching for information. #### Reasons for choosing kintone n/a #### Reasons for switching to kintone I needed to be able to use my data without a lot of technical skills. #### Vendor response Hello Tara, Thank you for your wonderful review! We're glad to hear you are satisfied with Kintone, and find our product user-friendly. I've included a link below on how to search data in Kintone. Searching Data: https://get.kintone.help/k/en/user/search/search_details.html Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success Replied August 2020 --- ### Great Value and Easy to Use - Overall rating: 5/5 - Reviewer: Russell B. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great, customer support has been easy to use and the staff is very knowledgable about the product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive. #### Cons Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful. #### Reasons for choosing kintone functionality and price #### Reasons for switching to kintone Needed additional functionality and the ability to restrict access to certain information based on user login. #### Vendor response Hello Russel, Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical assistance can be found here. Kintone Developer Program: https://developer.kintone.io/hc/en-us You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain! Our team is always glad to help you if you need any further support. Best, Marie Kintone Customer Success Replied June 2020 --- ### Great product! - Overall rating: 5/5 - Reviewer: Ben C. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have automated our quoting process, our freight shipping process, our purchasing process, and many other procedures with Kintone. If there's a problem, chances are, we can fix it with Kintone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the custom nature of the software and the ability to customize every app with JavaScript. Offbeat Press is a custom screen printing company so everything we do is custom and we need a software that can keep up with all of our custom needs. Kintone does that. #### Cons If you don't have experience with JavaScript, it can become a little more expensive for various add-ons, but not much. And, at the end of the day, that's not a con against Kintone. It's a con against whoever is building the apps. #### Reasons for choosing kintone Their price point and ease of use were the perfect melding point for us. #### Vendor response Hello Ben, Thank you for your great review! Happy to hear that you enjoyed the flexibility of our product. As you may already know, we have Kintone Developer Program for help and support on plugins and integrations. Kintone Developer Program: https://developer.kintone.io/hc/en-us Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success Replied June 2020 --- ### Expedited, Professional Project Management - Overall rating: 4/5 - Reviewer: Emilio A. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Being familiar with relational databases, Kintone required some getting used to. Overall, it does what we need at a reasonable price without resorting to much more expensive enterprise-focused software. We were assigned an excellent project manager. [sensitive content hidden] rose above and beyond in understanding our business process and our particular needs, He helped us quickly implement and tailor Kintone with many customized functions that would have taken us much longer to achieve. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Low code requirement, easy to use. Friendly user interface. Easy to maintain lists updated via export/import functions. Useful external data connections. #### Cons Self-help system is not properly indexed to efficiently find answers to questions. Perhaps needs AI to be integrated into self-help functions. Not enough video training to avoid lengthy searches for help. --- ### We love Kintone - Overall rating: 5/5 - Reviewer: Bobbie Sue W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We spent a lot of time developing, tying to get our apps all set before we dove in. We just started to use it and it is so much easier than our old systems. Thank you Kintone! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We were doing our case management remotely with Microsoft office products, which was time consuming and challenging when server issues prevented access. Kintone is great! It is easy to use, so customizable, has great features and they are constantly adding more plug ins and connections. We can connect to outside programs and we can move around fields and create apps for pretty much whatever we need. There is great support in setting up apps and learning the ways to develop Kintone to how you want it. We have requested some complicated connections and feature set ups to make our work easier and our Kintone support team has risen to the challenge. Better yet, the functonality is easy enough for a non-tech person to be able to learn how to build apps, add plug-ins and more. No more waiting for an outside tech person to add a field i need now. I can do it! Also, it was wonderful not to have our contacts pressuring us trying to UP-SELL and add on more costs and services. We are a small non-profit without a big budget for the case management system, and thankfully the Kintone team is trying to help us work with our needs while being sensitive to our cost restraints. #### Cons There are many different outside programs we use that we can connect (yay), but the cost of getting someone to code the connection is a difficult upfront cost to afford. Had to pick and choose what was most important. #### Reasons for choosing kintone Customizable to how we want it to look and work. Easier to manage on our own, can make apps that addressed more needs than other case management systems. #### Reasons for switching to kintone Our ability to work remotely and have all staff access and use these products was dependent upon the server in out office which if it went down, put us all out of capacity to work. Time to open and save documents took too long, etc. --- ### Outstanding Technical Support - Overall rating: 4/5 - Reviewer: Kate S. - Verified reviewer: Yes - Industry: Government Relations - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, I have been able to make Kintone work for my application. There have been some frustrating workarounds that have been required due to Kintone limitations, but it works. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I am most appreciative of the Kintone's support staff. I am extremely impressed with response time, knowledgeability, professionalism, and willingness to help that I have experienced when working with all levels of support, but most notably,[sensitive content hidden]. [sensitive content hidden] is always quick to respond to my requests for assistance, and always willing to go the extra mile to make sure my Kintone application is meeting all my company's needs. #### Cons I am frequently frustrated by the narrow definition of what constitutes uniqueness in Kintone. The fact that I cannot define a unique record across multiple fields boggles my mind. In my opinion, that is a basic tenet of any database platform. And beyond that, I have had to jump through hoops to make sure that my unique values don't occur within other records. Very frustrating, indeed. #### Vendor response Hello Kate, Thank you for your positive feedback! We're happy to hear your satisfaction with our support team. That being said, your feedback regarding unique records is noted and passed on to the product team. We're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team Replied October 2023 --- ### Enhance your team collaborations & save your time! - Overall rating: 4/5 - Reviewer: Shin K. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's just so great! We used to ask constantly to other members where the documents were filed and trying to look back at our last quote, last project, last shipping documents, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, coming up and making our own apps. #### Cons It can't email documents from the app. --- ### Kintone for Book Publishing - Overall rating: 5/5 - Reviewer: Ryan S. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive. It was slick to setup and I didnt need to pay an engineer. It has solved our repository and project dashboard needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its a great repository for all of the specifications of each project and a great and easy tool for historical lookback when we have to reference old projects and do re-prints of books. #### Cons We have to use this AND gmail/outlook still... so we are still utilizing email and then having to fully do data entry into the software. #### Reasons for switching to kintone Asana wasn't a good repository manager for us. #### Vendor response Hi Ryan, We appreciate your positive feedback. We are glad Kintone's is helping your business's unique requirements. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team Replied October 2022 --- ### Thank you Kintone - Overall rating: 5/5 - Reviewer: Yasushi T. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After we started using Kintone, our work flow process made very fluent, and as we can save documents in Kintone, we could reduce time spent serching for documents in e-mail or folders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy app development for the administrators, easy use for the users #### Cons About Permissions for fields on the Settings page, I'd like you to include fields which are on the "Table" contents because this feature is not standard function. #### Vendor response Hi Yasushi, We appreciate your positive feedback. We are glad Kintone's customizability is helping your business. Your comment regarding Permissions for fields will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team Replied October 2022 --- ### Kintone Database - Overall rating: 4/5 - Reviewer: Michael W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive. Has helped us get organized. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The Database is customizable to our needs. #### Cons Requires some back end program knowledge. #### Vendor response Hi Michael, We appreciate your feedback. We are glad Kintone's customizability is helping your business. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team Replied October 2022 --- ### Highly recommend Kintone to improve your efficiency - Overall rating: 5/5 - Reviewer: Karen M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wonderful. Only criticism I have is that I wish, as a Partner, I had more access to some actual apps. I do not find the already completed templates that helpful. It is much more helpful to see it actually in use for different companies. I completely understand customers right to their own developed software, but as a Partner who has signed an agreement with you, I would think that my company could have access to look at different 'in use' apps with the understanding that they would not be shared with customers. [SENSITIVE CONTENT HIDDEN] is helping us to get access to apps one by one, but it has been a slow process that has delayed our sales effort. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive and easy to use. Helpful employees. With a bit of help from Kintone, able to do everything I have needed from a somewhat complex lengthy first project. #### Cons No. It could work a bit on its appearance (ability to easily change colors on background, font, etc.) but for its functionality, ease of use and ability, it's top notch. #### Reasons for switching to kintone Our customer's request. #### Vendor response Hello Karen, Thank you for your positive feedback! Happy to hear kintone helped you improve your efficiency. We encourage feedback and product requests and I'd be happy to relay yours to the team. Our team is always glad to help you if you need any further support. Best, Marie Kintone Customer Success Replied August 2020 --- ### Perfect Solution For Project Management - Overall rating: 5/5 - Reviewer: Vaibhav V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Kintone is very Powerful Software to handle multiple projects at same time. It solves all my problems of task managing and time distribution with the team. It also help me to improve my productivity to deliver my projects in time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros kintone is very impressive tool for handling multiple projects with it's rich features like task management, progress tracking, reporting, etc. It's very easy to use and offers great UI for all users. #### Cons As I use Project Management Feature of the tool, It's difficult to finds issues with the other features. Personally, I haven't face any issue to manage multiple projects with my team. #### Vendor response Hello Vaibhav, Thank you for your positive feedback! We're happy to hear that Kintone's project and task management capabilities are working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team Replied October 2023 --- ### Kintone review - Overall rating: 2/5 - Reviewer: Tina W. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Hope for further future enhancements to make it more user friendly #### Ratings breakdown - Ease of use: 2/5 - Functionality: 2/5 #### Pros It is better than what we had but that is not saying much. I am hoping that future enhancements will make it better. #### Cons Every time I click on an app etc. it keeps opening a new tab. #### Vendor response Hi Tina, We appreciate your feedback. Your comment regarding Kintone's user-friendliness will be duly noted and passed over to the product team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team Replied October 2022 --- ### Versatile and Efficient business platform. - Overall rating: 4/5 - Reviewer: Nacky J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros This platform works with a variety of business models. Given that it doesn't require coding, the majority of its functions are simply and easy to use. The flexibility allows it to satisfy our currently requirements at acceptable level. #### Cons As a techy person, this platform is too simple as it doesn't require coding. However, I would really like to see how it's been done on the background. Also, adding more features would be beneficial such as sorting of apps based on personal preference rather than when it was made. #### Vendor response Hello Nacky, Thank you for your positive feedback! We're happy to hear that Kintone's versatility and flexibility is working well for your business. That being said, we're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team Replied October 2023 --- ### Kintone: Perfect Solution For Project Planning - Overall rating: 5/5 - Reviewer: Mitali A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Kintone is very powerful software that helps all the companies to handle multiple projects and improve their results. I'm using this tool for projects planning and task management with my team. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Software offers great features to perfectly planning your project work with your team and generate effective result. It's very easy to use and eye-catchy UI. #### Cons Personally, I didn't face any issue with the tool right now. #### Vendor response Hello Mitali, Thank you for your positive feedback! We're happy to hear that Kintone's project planning capabilities are working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team Replied October 2023 --- ### kintone Review - Overall rating: 5/5 - Reviewer: Kateřina V. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Kintone is user friendly and cloud based (accessible from any device). It is easy to share files and documents via Google Drive or Dropbox which can be easily integrated in kintone. #### Cons As it is a cloud-based tool, it requires an access to the internet and with a poor access to the internet the work is really annoying. Otherwise I didn't find any disadvantages. #### Vendor response Hello Katerina, Thank you for your positive feedback! We're happy to hear that Kintone's user-friendliness is working well for your business. Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team Replied October 2023 --- ### Kintone is the BEST System We Have Ever Used - Overall rating: 5/5 - Reviewer: Scott M. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customization options are second to none. It fit exactly what we wanted to achieve. #### Cons Overall we are very happy, and at this time have not found anything to improve on. #### Reasons for choosing kintone It was superior in every measurable way. #### Vendor response Hi Scott, Thanks for the such positive feedback. We are glad Kintone's customizability is helping your business. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team Replied October 2022 --- ### Recommended tool for all. - Overall rating: 5/5 - Reviewer: Arjun J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Really loved the task management and activity tracking features of the tool. Helps in reviewing the progress of my task. Great collaboration tools. #### Cons Should improve the integrations provided by the software. #### Vendor response Hi Arjun, Thanks for the positive feedback! We are glad Kintone is able to help your business with task management and activity. Please feel free to reach out to us if you have any questions. Warm regards, Kintone Team Replied July 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/kintone-profile/reviews/?page=2) --- kintone Reviews, Pros and Cons - 2026 Software Advice