Lucidchart Software
About Lucidchart
Lucidchart is a cloud-based solution that helps small to large enterprises manage projects, data visualization, and diagramming processes. The centralized platform enables users to create visual diagrams of business processes and share process maps with stakeholders for quick implementation of critical improvements.
Key features of Lucidchart include data import, process mapping, feedback management, customizable templates, diagramming, and more. Lucidchart allows users to create organizational charts and upload employee data to identify the requirements of staff and cross-functional teams. Additionally, it lets businesses manage critical documents by configuring user access and providing view-only licenses to members across the organization.
Lucidchart facili...
Lucidchart Pricing
Lucidchart offers Free, Basic, Professional, and Team accounts: Free Individual: $7.95 /mo Team: $6.67 /mo Enterprise: Contact Lucid Software for pricing details. Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram.
Starting price:
$7.95 per month
Free trial:
Available
Free version:
Available
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Lucidchart user flow diagrams screenshot
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Lucidchart User Reviews
OVERALL RATING
Showing 1 - 5 of 1,394 reviews
Anonymous
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2021
Quick and Easy Mind Maps
Axel
Verified reviewer
Company size: 5,001-10,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2022
Creative and useful
I have used Lucidchart to create diagrams and flows of many kinds of projects. It is a great software to visualize data and processes
Pros
This software has every possible features and tools to let creativity and hardwork flow.
Cons
I have nothing to complain. Very useful software
Chris
Verified reviewer
Company size: 201-500 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Lucidchart is a Great Web-Based Alternative to Visio
We use it for technical architecture diagrams, business process mapping, flowcharts, swim lane diagrams, etc.
Pros
Easy to use. Free to use. Ability to collaborate with others and store on Google Drive. Web based, so no local software needed on your computer.
Cons
I feel like it doesn't have as many as shapes as perhaps Visio does.
Reasons for switching to Lucidchart
Visio became too expensive. Plus, you need it installed locally since there is no web version.
Dan
Company size: 2-10 employees
Industry: Management Consulting
Time used: Less than 12 months
Review Source
This review was submitted organically. No incentive was offered
April 2022
They Keep Charging You no matter what
Poor and unacceptable customer service.
Pros
Be careful. They have a valued based monthly option, software is good. HOWEVER they keep charging you every month after month. Even after you contact them. Scam billing service. Was charged for months (and again this month after they credited 8 previous months, while have reverted to free version 9 months ago).
Cons
BILLING is a scam, after reverted to free version they continue to bill my credit card.
Samuel
Company size: 201-500 employees
Industry: Non-Profit Organization Management
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2022
This might be the most intuitive User Interface...EVER
The first time I presented a chart I made with the free version - a simple, clean 1-page flow-chart - to colleagues, C-level officers in other departments immediately asked if I had graphic design background (I do not), and then asked what I used to make this and how can we get it! It really did lead me - through my consideration of my own designs - to new insights about business processes that I had been managing for several years.
Pros
Remarkably easy to go from no experience with production or design of charts to making professional-looking outputs that will wow your colleagues. Even the free version can put our really incredible-looking product with east. I cannot overstate how intuitive the UI is - anyone with a willingness to explore even the features will be richly rewarded. The collaboration tools are on par with those in MS Office or Adobe Acrobat Pro.
Cons
A stand-alone app would be nice, but perhaps that is just me being old-fashioned. This web-based version works just fine for me in Chrome, though I cannot vouch for other browsers.
Reasons for choosing Lucidchart
Cheaper, straightforward pricing, easier to use for non-specialists.
