About Magnetic

Magnetic helps agencies manage projects, assign tasks, allocate resources, bill clients, and more, from one centralized platform. The cloud-based solution allows users to monitor every aspect of their projects in order to deliver work to clients faster and more efficiently. Magnetic offers features including deadline monitoring, status tracking, Gantt charts, job creation, document templates, billing and invoicing, expense claim tracking and more.

Agencies can use Magnetic to allocate resources for tasks and projects based on employee availability. Team members can view their schedule using the Gantt chart and prioritize tasks based on deadlines. Managers are able to view real-time reports on project progress, billable hours, resource utilization and many oth...


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Supported Operating System(s):

Web browser (OS agnostic)

32 Reviews of Magnetic

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(10)

10

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 32 results

November 2020

Chaque from Active Brand Communications

Company Size: 2-10 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Life Made Simple

Exceptional service, product and has made my life a breeze

Pros

Ease of use, streamlined, tasking made simple and not over complicated thus easy to implement and use company-wide.

Cons

That we didn't start using it earlier and possibly that it relies to heavily on us being online (thus difficult to use when there is no internet connectivity)

Reasons for Choosing Magnetic

price, quick feedback, training

Reasons for Switching to Magnetic

Chase was laborious, overcomplicated and we hardly used the software that was costing us an arm and a leg.

Response from Magnetic Software

Replied January 2021

We are so pleased that Magnetic has made your life easier! thank you for your review Chaque!

November 2020

Tamaris from Born and Raised

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

November 2020

Magnetic review

Overall very good. Any queries i have are dealt with quickly, amends to the system are taken on board and brought in if the development team feel it will benefit all companies who use the system. The staff who I have dealt with are excellent and happy to dedicate time to talk through issues.

Pros

It looks good. Easy to use/self explanatory. Covers all aspects of process and teams within a creative agency (new biz, account mgt, accounts, studio). [SENSITIVE CONTENT HIDDEN], and the service team and [SENSITIVE CONTENT HIDDEN] for implementation are excellent, quick and efficient!

Cons

I think it depends how your agency works as to how well the system works for you. We have had to find some work arounds based on how we work. There can be some faffy things when it comes to using tasks as well as using the scheduling element. The HR function needs some work in terms of ease of adding multiple leave requests, allocating time available per day per staff member. Could do with a better handbook. The help area never seems to work properly when logging in. No integration with outlook!

Reasons for Switching to Magnetic

Streamtime didn't offer us everything we wanted and was showing things down for us

Response from Magnetic Software

Replied January 2021

Thank you for your review Tamaris. We are glad that you find Magnetic easy to use. That's our aim :)

December 2020

Marnus from SEEK Africa Trading

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2020

Using Magnetic...

Great. Looking forward to using more of its functionalities and BI functionalities.

Pros

Interaction with Xero is most important. Initial setup was easy and compared to Chase it was easier to use.

Cons

Some custom requests could not be fulfilled. Need a deeper understanding of reporting functionality. Better training.

Response from Magnetic Software

Replied January 2021

Thank you for your review Magnus. We are pleased that you are finding Magnetic easy to use.

October 2020

Justine from Moving Tactics

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

4.0

October 2020

Great concept, not user-friendly

Great software for assigning and ticking off tasks to ensure smooth workflow.

Pros

Easy to see an overview of all projects and percentage complete.

Cons

Although their support replies quickly, they are not able to customise certain features.

Response from Magnetic Software

Replied October 2020

Thank you for your review Justine!

November 2020

Theresa from Superseed Studio

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Magnetic Software Review

It establishes the traffic processes for you and makes it very easy as a Traffic / Operations manager to track the studio status.

Pros

It is very easy to navigate your way around, it basically defines internal processes and helps the team stay in constant communication.

Cons

The search is a problem. Sometimes if you are searching for a company name and you type it slightly differently, a totally different page will appear, with some opportunities / jobs / tasks missing, or other company jobs show up on the screen. It's a bit frustrating. In addition, it would be much more beneficial, especially when you are looking through the Accounts, if the CE's and TI's were in date order, so the most recent one will appear at the top of the list. Also, it would be great if the date that the job / Task / CE was visible (not sure if this is how we have set it up incorrectly).

Reasons for Choosing Magnetic

Being able to have all the relevant company information and Client contact information all in one place.

Reasons for Switching to Magnetic

Chase was not easy to use. We liked the fact that we could start right at the beginning of a project with Magnetic - at the opportunity - and see the project right down to the final task and costing.

Response from Magnetic Software

Replied January 2021

Thank you for your review Theresa. We are glad that you find Magnetic easy to use and that your traffic process is now simplified!