Mavenlink Software

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FrontRunners 2022

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About Mavenlink

The Mavenlink, now Kantata, Industry Cloud for Professional Services™ is a powerful collection of operational management, resource optimization, business intelligence, integration, and workflow automation functionality that optimizes resources and elevates operational performance. A resource-first architecture, enables services businesses to field the best team, every time and see up-to-the-minute progress against timelines and budgets so projects run smoothly, predictably, and profitably. Your resources are the heart of your business and the Mavenlink platform. Mavenlink is purpose-built to tackle the resource management realities you face every day. Mavenlink offers powerful resource optimization functionality that leverages operations management science, advanced al...

Mavenlink Pricing

Mavenlink offers plans to meet your needs. Choose from resource management to complete PSA with advanced BI. Try a plan today! Mavenlink Premier / Enterprise: Resource Management and Professional Services Automation custom pricing based on request To receive accurate pricing information, contact Mavenlink directly.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

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Resource Management

Mavenlink User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 567 reviews

User Profile

Mike

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2019

Awesome platform that's only getting better

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data. Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available. In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed. The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Reasons for choosing Mavenlink

Fitted to our budget and offered functionality we saw as essential to resource management.

Reasons for switching to Mavenlink

Budgetary reasons mainly but we also needed a platform that would allow us to manage resources more efficiently as well.

Heather

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2021

Great company and product - still room to grow but on the right track!

The product has brought our processes to the next level and the overall experience has been positive.

Pros

Resource planning was made 1000% better by using the Mavenlink product. It is an intuitive modern UI that is feature rich across the board.

Cons

There are some gaps in the product and areas where I wish it had been more configurable. For instance, invoicing could use more flexibility in terms of how you build out an invoice (and how you display things on the invoice). Also, time tracking is easy but notes aren't required nor is there a config to make them required which has been a big pain for us.

Reasons for choosing Mavenlink

Because of it's ease of use and company culture.

Reasons for switching to Mavenlink

OpenAir is a horribly overly complex product with a very clunky resource planning module. In addition, NetSuite is now owed by Oracle and their responsiveness in terms of improved product features has come to a halt. Mavenlink's product is a breath of fresh air after OpenAir.

Daniell

Verified reviewer

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2022

Tasks are assigned depending on skill and availability.

Mavenlink streamlines the management and distribution of critical project files by bringing all teams together in one place for quick and easy access. Mavenlink provides online timesheets to record billable and non-billable hours, as well as project and team progress, for billing purposes. Through the comments section of each job, team members and project managers can cooperate and discuss any issues. For the management and administration of the project budget, it simplifies the monitoring and anticipation of project expenses and invoicing.

Pros

I like Mavenlink because it offers a deeper understanding of project, program, portfolio, and resource data, allows us to view and progress our projects through a variety of useful features, such as: Keep track of expenses and project costs at each step. Facilitates the generation of reports. Great for adding and removing work, as well as adjusting project deadlines and durations, Gantt charts provide. With a wonderful visual representation of work assignments and project schedules.

Cons

Mavenlink has a number of complications that require team members to invest time and effort to learn how to use it to its full potential. The task monitoring method in Mavenlink is not always self-evident, and Gantt charts can be buggy at times.

Brendan

Company size: 51-200 employees

Industry: Management Consulting

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

September 2020

Good system but some frustrating issues

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made

Pros

From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Cons

Three major issues stand out to me and my colleagues: 1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution 2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually 3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

Reasons for switching to Mavenlink

Management decision

Rachel

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Realtime Time Tracking and Burn Rate View

The biggest problems that Mavenlink has solved for us would be the ability to see if our projects are profitable or not as well as saving us valuable time with some automation features like repeating tasks, having templates, etc.

Pros

Mavenlink has really helped us to see whether or not our projects are profitable. It's also saved us valuable time with the integration that was implemented from the start to repeat monthly tasks for all of the monthly recurring marketing projects we have.

Cons

There are some very minor things that I am hoping will be addressed in a future feature improvement, but not enough for me to stop using Mavenlink. For example, you can mark a task complete without checking off the checklist items for the task, you don't get notifications within the platform (only via email) when you've been tagged/added to a project/assigned to a task, there are limited task status options to choose from, and there's no way to follow-up or be notified when a task due date is approaching/someone hasn't responded to a comment/tag, etc.

Reasons for choosing Mavenlink

Mavenlink had everything we were looking for except for the task repeater, but they were willing to create that integration for us. None of the other platforms had everything we were looking for.

Reasons for switching to Mavenlink

All of our project information was in a platform called Gemini (which is more of an issue tracking system), but all of the time tracking was in a separate platform called TSheets. I was spending hours and hours trying to reconcile time entries to project budgets to see what the burn rates were. By the time I could realize a project was in danger of going over budget, it was too late.

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