Mavenlink software


262 reviews(4.0/5)
262 reviews(4.0/5)

Mavenlink offers services and solutions for project management, resource planning, collaboration and financial management. It was designed for professional services and it is suited businesses looking for team collaboration and project management tools.

Mavenlink's emphasis is on team collaboration and task management. Files are stored and shared with the team on Mavenlink and can be tagged to specific tasks.

Mavenlink offers support for resource management, time and expense tracking and management, planning and reports and analytics. Its design relies on a single navigation bar which links to key areas of the platform. The centralized dashboard keeps users updated on the most recent activity and progress of each project.

Mavenlink integrates with many third-party applications, including Google, Microsoft, Salesforce, JIRA and Zendesk. Its Chrome plugin assigns tasks based on emails and its QuickBooks integration syncs with time and projects.

Mavenlink is suitable for professional service businesses, especially in the marketing, advertising, public relations, architecture, engineering, IT services, management consulting and educational industries.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

262 Reviews of Mavenlink

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  • Praveen from Accenture

    Number of employees: 10,000+ employees

    September 2018

    Very easy platform to engage with clients and to manage reports.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    When a client assigns a project to our team we add a new page to our Mavenlink platform and share that with client and all the team members who will be working on the project. Clients can see updates, modifications and even daily reports. Our team don't have to update each time with the client or send them an email at the end of each day. Even if a client has different projects, they will see it on different pages which avoids confusion. The Gantt charts are the best feature included to avoid keeping multiple tabs open.

    Cons

    One of the main cons is that it will take considerably more time setting everything up. One has to dedicate for at least 4-5 hours to learn everything pretty well. The date format is given only in US standard and troubled us a lot in the beginning.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 201-500 employees

    September 2018

    Would recommend for project based businesses.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The reporting that the software provided was very valuable to our team as we were able to gauge the success rate of projects as they were proceeding through the various steps. Knowing how many were in the Green as opposed to the Red was valuable information.

    Cons

    Our team had a tough time getting used to the time tracking aspects compared to the previous software that was used. Didn't seem to be a natural transition so there were still errors weeks & months after switching over.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tristan from Cloudbakers

    Number of employees: 11-50 employees

    September 2018

    Our Next-Generation Project Management Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our overall experience has been wonderful over the past few years. We were able to enable our PM team to become more metrics and data-driven, expanding their capabilities. Change Orders are a big business process that we solved by using Mavenlink. Approval and communication have been GREATLY streamlined! Before, we were managing change orders through written communication and supporting documentation, but now we are able to have the discussion in project meetings, then pass through the Change Order approval as a budget change and there is an affirmative action on their part. It's great!

    Pros

    The activity dashboard is the best part of Mavenlink. A feed that allows you to keep track of official communications and notes is perfect, plus it keeps clients involved. The API is also very strong and allows us to generate reports FAR beyond what is offered by Mavenlink. Our ability to manage projects and people has greatly increased due to the features that have been implemented since we switched to Mavenlink.

    Cons

    The Gantt chart needs a lot of work. The interface is slow and clunky, plus it is not a great view for the executives and sponsors, visually speaking. The purpose of this chart is not really to "manage" the project, but instead show a high level overview of everything. There is currently no great way to show this to execs and sponsors. There needs to be a better mobile experience as well. We need a fully functional way to log time, complete tasks, post activity and generally manage projects from Android and iOS.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mayur from Aranca

    Number of employees: 501-1,000 employees

    September 2018

    Mavenlink for project management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall experience is good.

    Pros

    1) Excellent business insights which help to take well logical decisions 2) Ease of file sharing 3) Excellent project templates creation

    Cons

    Additional functionalities must be available at lower price points

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Frustrating

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I wind up creating my own task list on paper, in Trello, or in OneNote so I can stay out of the software as much as possible.

    Pros

    It does have decent formatting options within task descriptions and comments

    Cons

    Completely unintuitive. Lacking basic features like sorting tasks, cloning/copying tasks. Sometimes the limit on nesting tasks becomes a problem.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Mavenlink, Mavenlink

    September 2018

    Thank you for your feedback. We value your insight and have shared your comments with the product team to help us improve and make the product more intuitive. You have some concerns and we would like to address those a little more directly in order to improve your user experience. We would like to have your CSM reach out to you, but due to the anonymity of this review, we are unable to do so. Please feel free to contact our support team at support@mavenlink.com, for further assistance on how we can possibly help. Thank you.

  • Emily from Inbox Pros

    Number of employees: 11-50 employees

    September 2018

    Mavenlink: Excellent Productivity Tools

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The formatting of the time entry section is clear and easy to track. There's never been a moment that I had to click around in confusion to conclude what tasks were completed. Keeping the projects in a clear visual flow is certainly Mavenlink's strongest trait.

    Cons

    The past year of use hasn't provided me with anything to complain about!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mckenzie from Green Circle Growers

    Number of employees: 501-1,000 employees

    August 2018

    Mavenlink is a Great Project Management Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mavenlink has allowed us to track everything coming in and out of our department on a daily, monthly and yearly basis. This has shown the demand for our services and how well we manage our time with this demands. We are also able to easily invite those outside of our department to join in and collaborate, which has simplified our daily request process. Everything can be found in one place.

    Pros

    Mavenlink allows for our team to easily collaborate on projects from beginning to end. We can cater our tasks to our specific needs and show the progress along the way for everyone to see. The updates that are sent via email keep me on track with the numerous projects I have at hand. The time tracking integration is beneficial to us when we are working with outside clients. This function is simple to use!

    Cons

    I find it difficult to access archived projects when I need to refer back to them. It appears that you need to know the exact title of the project in order to search it. Even though the time tracking function is simple to use, I do wish I could pause my time on one project without tracking it and move to another project where I start tracking time as well. I feel that I have to submit small increments of time often because I cannot do this.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Claire from Graceful International Logistics and Freight Forwarding Company

    Specialty: Transportation & Logistics

    Number of employees: 11-50 employees

    August 2018

    Suited for Professional Business (Mavenlink)

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Mavenlink features helps you to your task to be more Organize and collaborate to your team efficiently . This platform also possible to sync in from another software's, further to be a great advantage if your using other platform.

    Cons

    There are lots of features of this platform. So you need to sit for a long time to familiarize all the major details.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Danielle from Creative Juice, LLC

    Number of employees: 2-10 employees

    August 2018

    great customer-facing PMS

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I love the facebook-esque interface. This is very easy to introduce to clients, as the set up is something with which they are already familiar.

    Cons

    Does not have the robust features that my team needs to make this an all in one tool for both internal and external project management.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stuart from Zon Engineering Inc.

    Specialty: Engineering

    Number of employees: 11-50 employees

    August 2018

    Mavenlink is a good time and resource tracking solution for small businesses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    If you lack an in-house time and project management solution, Mavenlink can fill those gaps with a straight-forward time tracking system.

    Cons

    The task assignment and tracking features are cumbersome, and after several attempts to on-board our team, we ultimately abandoned using those features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    pretty good tool to track and bill clients for milestone and T&M work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its easy to have teams fill out their timesheets and attach their time to specific tasks on deliverables.

    Cons

    one of the cons is reporting or the lack thereof, once the information is in the tool, it take some work to analyze and report off it. another con, is that the UI isn't very intuitive, for example joining a project isn't very straight forward if you've not done it before.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Loreto from CJI

    Specialty: Retail

    Number of employees: 11-50 employees

    July 2018

    Very helpful project management tool!!!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We are very thankful to Mavenlink for it allows the team to collaborate even if we are apart from each other. It really help us to finish our tasks easily and quickly.

    Cons

    So far we do not have negative feedback while using Mavenlink...It really satisfies our needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Katarina from Alpha Warranty Services

    Number of employees: 51-200 employees

    July 2018

    Easy, organized, Hepful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most about Mavenlink is that each project has there own section. Then all other projects are on the side so it's easy to move around and not get confused or overwhelmed with everything

    Cons

    I did not like the time tracker. It is in a spot where it's not noticeable. I think if it were bigger and right about the note section, or if it sent reminders to track time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ryan from Zon Engineering Inc.

    Specialty: Engineering

    Number of employees: 11-50 employees

    June 2018

    Good for time tracking, but it tries to do to much

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We use Mavenlink for time tracking on project and task items, only, and our accounting department exports this for invoicing and payroll

    Cons

    I feel that Mavenlink is trying to do too much, and it's not at the top of its field as a result. It needs to focus on developing its current feature set before deploying more features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kion from AFT

    Specialty: Graphic Design

    Number of employees: 5,001-10,000 employees

    June 2018

    Abruptly changed pricing.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Long story short, I had been paying a certain amount for 6+ years, they kicked my credit card, made me reenter the info and told me that plan wasn't available anymore (no prior notice). Then I was faced with the decision to upgrade to a plan that was 6x more than my original plan! I talked to 2 reps and they both told me "we don't offer that plan anymore". All of this happened in the middle of the week while I am trying to deal with my clients. Anyway, I began using zoho projects which I like much more, it has an app and it integrates with a lot of other zoho products. I would highly recommend since the pricing is similar. I left Mavenlink mainly because of the inconvenience, but ZoHo truly provides the same service plus more!

    Pros

    The workspace was professional, branding gave the sense of personalization. The file space seemed to be unlimited at the time.

    Cons

    They don't have an app, the mobile equivalent site is not as user friendly as an app would be. Some of the screens are not responsive on a desktop.

    This review was submitted organically. No incentive was offered
    Review Source
  • Jahiezer from Apok, C.A.

    Number of employees: 2-10 employees

    June 2018

    Decent PM tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Have a really good platform with all the tools and features you most need to management your team projects. Generally have a nice look, if you are a quickly learning you will be OK in this app

    Cons

    What make me stop use this software is the price because my team and I are a small business so in some point we could not a for it. The other thing is that they haven't a mobile app and the web site navigation some times is annoying

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Nick from Zon Engineering Inc.

    Specialty: Energy

    Number of employees: 11-50 employees

    June 2018

    Good for time tracking.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Good cloud based time tracking service that can allocate time to projects and sub-tasks
    - Assign billable and cost rates to each team member, and assign a role with various permissions
    - Project and task notes, details and budgets

    Cons

    - Limited export compatibility with quickbooks Canada.
    - Limited customization.
    - Would be better with additional child task levels.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Shaun from Resolve Systems

    Number of employees: 51-200 employees

    June 2018

    Project Management? Mavenlink!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The flow charts that allow so many personalized options are unique and a life-saver. The time tracking options are also a big hit. The entire office is able to utilize multiple aspects with ease.

    Cons

    Some of the gaps in functionality for project planning have been a pain point, but we found workarounds and optimized our internal training program to help.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Daniel from SOAINT

    Number of employees: 501-1,000 employees

    June 2018

    Mavenlink, lovely product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The lists of activities with Mavenlink have a great impact on the productivity of work. It is very easy to use and implement. I like to take the analysis activities and Mavenlink allows me to do it.

    Cons

    The comment section in the user help shows faults when sending messages. They should look for solutions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Project management and billing software that has potential, but is clunky in the face of innovation

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Certain tasks including time keeping and overall project organization are assisted by Mavenlink. Document uploads are easy and conversation threads are intuitive for the most part. The search feature works well.

    Cons

    In the face of so many more streamlined solutions, it feels like Mavenlink hasn't kept up. It's a little clunky in that there are so many places to put information, and too many ways to do it that make things more disorganized than not.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Mavenlink, Mavenlink

    June 2018

    Thank you for your feedback. We will forward this onto our product team and strive to do better. We are happy to have your Client Success Manager reach out to you to learn more about your use case and help you better streamline a process that could help you keep things more organized. Please feel free to call us at 800-960-8544, or email our support team at, support@mavenlink.com.

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