All Monograph Reviews

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User Profile

Dan

Verified reviewer

Architecture & Planning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Changed the game

PROS

The software has given us a great tool to communicate where our projects are both internally as well as externally with our clients.

CONS

Nothing really stands out about "liking least", I'm just happy to be able to give feedback about features and then see the Monograph team deploy those requests.

User Profile

Lea

Verified reviewer

Architecture & Planning, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Beautiful and Transparent Firm and Project Management Tool

We've been able to solve our issue of having tons of data in different places, unable to reconcile them - assignments, pipeline/backlog, time tracking, budgets, etc. We tried to build something ourselves with the tools we had until we found Monograph, who does it perfectly, and understands what it takes to do architectural projects. The staff is incredible, and the expanded focus they've placed on building a community of practice operations nerds is SO valuable. From the product to the people to the community, they're incredible.

PROS

Monograph is so beautifully designed that my team of architects enjoy looking at an analyzing data now. We love how past, current, and future fee and staffing projections are married together to give us a clear picture of our firm's profitability and staff and project needs. Our firm owners can see high level firm health info, our project managers can see how they're performing on their projects, and our staff can see exactly what they should be working and reporting on. I also appreciate that it's a newer platform that's constantly putting out new updates, features, and functionality.

CONS

We understand that it takes time to build a great product and some things are going to be missing or slightly off as the platform improves. There are some minor annoyances with reporting functions, exporting features, and how resources are assigned work, but we get around it for now. Accurately tracking overhead time and PTO could use major improvement. I'd love to see different user types for guests and/or independent contractors - it's too high of a price point to invite part time 1099 contract staff to use it, but would be very convenient if they could track time directly against our projects on Monograph. I'd also like to see more app integrations.

Reason for choosing Monograph

Past experience w/ Deltek is clunky. I like supporting startups and love what Monograph is doing overall as a company. I'd like to support them in building the best platform for architectural practice ops management.

Vendor Response

Thank you for your feedback! We've added these items to our request board for the team to review for future enhancements. We'd be happy to set up a call with our customer experience team to learn more about your needs!

Replied May 2022

Cody

Architecture & Planning, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2024

Monograph Review

We paid through the year and hope you all continue to make improvements. If major improvements are not made by the end of the year, we will do anything we can to ditch the software.

PROS

The time tracking for projects and overall cost evaluation is fantastic.

CONS

The cumbersome use is terrible. Lack of being able to create and share tasks easily is also not good. Not being able to collaborate with other Monograph users for tasks is very frustrating. Invoicing is constantly glitching and the partnership with Stripe is Hell and has personally cost us close to $10,000 in lost revenue.

Reasons for switching to Monograph

We wanted one software to do the function of two.

Sally

Architecture & Planning, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

MONOGRAPH - The Best Software for Design Professionals

My favourite feature is the time tracking and invoicing. It's made life so much simpler to have everything tracked in one place and I love the new options to provide reminder emails for invoices, and the ability to see when an invoice was opened etc.

PROS

I love the ease of use and interface. The platform is well suited to those working in the design/construction industry as it caters to their daily/monthly/yearly requirements. It's very straightforward when setting up a new project and the gantt chart offers a wonderful overview of workflow.

CONS

I don't have any cons. If there was one thing that seems a bit intimidating, it would be the financial forecasting features. However as a new business owner this is more of a user issue than a software issue.

Reason for choosing Monograph

It's focus on design professionals won me over

Amy

Architecture & Planning, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed March 2024

suulin architects review

As said above, we haven't taken full advantage of it...and this has been expensive for us. But we can't really afford to change to another platform at this point.

PROS

I like the idea of Monograph, but so far we haven't been able to take full advantage of it. So it's a very expensive timesheet app. I don't know why it's been so hard for us to take off on it.

CONS

Really need a phone app. I would like more customization options. Colours, graphics, etc. Especially to differentiate projects. I often don't get around to plugging my numbers in...an app to do this would be really helpful.

Reasons for switching to Monograph

We thoughts monograph would help us more.

Sarah

Architecture & Planning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Streamlining Made Easy

PROS

As someone who constantly juggles multiple responsibilities, finding an efficient task and time management software has been a game-changer for me. After trying several options, I stumbled upon Monograph, and I must say, it's exceeded my expectations in every aspect. Its user-friendly interface, customizable features, collaboration capabilities, and accessibility have revolutionized the way I manage my tasks and time.

CONS

There are limited features. It would be great to have a one-stop shop for project tracking and paying employees or tracking commissionable pay from billable hours.

Angie

Architecture & Planning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Easy and fun to use

Within a couple hours, we were hooked. Easy to use and customer service is there if you have any questions and quick to answer.

PROS

how easy it is to use / project management / reports

CONS

implementing data from quickbooks and onboarding takes time but it's worth it

Amanda

Architecture & Planning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed April 2024

A colorful platform to review company data

PROS

Monograph is a user-friendly program that can help organize data. It can be a one-stop hub once you have everything in order.

CONS

Some budget items are less user-friendly, and we are still working on understanding and addressing these with monograph staff. Entering information can be a bit tedious at first.

Andrea

Architecture & Planning, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Easy to Use Project Overview tool

PROS

The time tracking feature billed against the project at a billable rate. This makes the time/money connection and helps plan efforts.

CONS

The task creation. I just prefer something more flexible

Tristan

Architecture & Planning, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great Project Management Tool for Architecture

PROS

Simple and intuitive user interface with great customer service.

CONS

Could use a better search functionality.

Kendle

Architecture & Planning, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2021

Hopeful for more features

PROS

1. Strongest features are the Gantt type graph with small bar showing progress on value earned. Second, the roles that can be assigned independently.

CONS

2. The first month I used the software, I loved it. However, as the months go on, I have found that it doesn’t easily recap and present information as I hoped. Some of the tools and filters give decent overviews, but not specific enough information for a manager/proprietor. 3. Need to have clients that can assign project below and add filters in reports, widgets, project view, etc. of items by client. 4. Adjust dates by pulling graphical bars w/o having to open project “edit” mode, also gives ability to see other projects’ schedules when adjusting. I do like the new update with it defaulting to the planner instead of the general information. But you should be able to adjust schedules in context - that is the advantage of the project view in your design. Leverage it further. 5. Values shown exceed fixed amounts, should show effective hourly rate instead of “value earned” as hourly add-up of time. Or an option that payroll will exceed budget with the value earned calculation you are using. Problem is, even the “fixed” budgets add up this way in the dashboard which does not accurately portray for flat fee projects. Could have more options in this manner for employee pay as well. Some projects are flat fees for freelancers you hire, etc. 6. When invoicing, adding hours to the invoice does not provide any options for knowing what is previously billed. You must manually look back at each invoice to determine what is new billable hours. Extra steps are more time consu

Reason for choosing Monograph

Easier to work with than BQE software.

Reasons for switching to Monograph

Wanted greater overview of project timelines.

EunHea

Architecture & Planning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2021

It's ok for basic uses

I am not solving any business problems through Monograph. I just use it daily to track time, create invoices, maybe track projects.

PROS

I can track my time per project and create invoices from it which is my primary use. The format of the software is simple and easy to read and mostly navigate.

CONS

You cannot customize the invoice - the default invoice format is also quite large; I'm surprised that this was designed by architects and not customizable. It doesn't quite make sense about how to track budgets and time in the project setup so I have not used it as much. It's not as flexible either if your project is very flexible and not as rigid (hourly, open ended, etc). Customer service is kind of hit or miss; it takes a few days for a response and then at one point, I had to schedule a zoom call appt just to answer a question that could have taken a few minutes to properly answer (they could not clearly answer my question in a chatbox). They say they are a project management software company and not an accounting company which I understand, but time is always tied to money in an architectural software tracking projects. So the fact that I cannot really look back and report on invoice tracking (YTD, MTD, etc.) and estimates and whatnot, seems counterproductive to me. I was told to use another software program to do all my accounting. I was initially looking for a one stop shop to provide all my needs as a working designer/architect. The other programs I've looked into also fall short so it is what it is.

Reason for choosing Monograph

Pricing vs. what I actually needed and was going to use it for. I looked into about 10+ different software programs.

Reasons for switching to Monograph

Was not customizable and there continued to be bug issues that BT could not fix. It just did not seem like the program for me and it was more about it being tied to Quickbooks.

Xavier F

Architecture & Planning, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

A powerful ally in your companies arsenal

Overall, Monograph is powerful partner that we are happy to use on a daily basis

PROS

Creates an overall simplified and centralized means of tracking, recording, and achieving project(s) and company needs.

CONS

There are several tools and features of which could be tuned for easier more intuitive use by all. For example, the time tracker. It is often abandoned because of this, yet, holds great potential to not only do its' surface value job, but, as well keep employees more consistent with their hours of work and how that is being applied to projects or internal office activities. This would additionally alleviate stress and anxiety (for all admin and employees) related to submitting timesheets when they are due and accurately.

Reasons for switching to Monograph

We needed to make our workflows more centralized, simpler, and more streamlined because of the nature of our company and having several offices across the United States. As well as employees in diverse locations working remotely. Mongograph assisted with this.

Vendor Response

Thank you for your feedback! We've added this to our request board for the team to review for future enhancements.

Replied May 2022

Ana

Architecture & Planning, 201-500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Innovative and made by architects for architects

It has a lot of potential but it competes in the market with free tools that do some of the same things.

PROS

I discovered this software at an AIA conference and brought my conversations about it back home to my office. It was so cool to me how it was organized, with different ways of organizing your work and projecting time planned in different ways. It’s a pretty robust planning tool. The fact that it allows you to track dollars, as well as manage weekly work planning and requests , is pretty cool too. It was definitely an attractive tool that I took back to my company and requested we try it out.

CONS

I tried to test out this tool, but I was unable to fully test it without getting a team into it. I could not get a full project team to use it because they wanted to have someone test it out first. The cost ended up being overruled. People would rather use a free tool that does less things, I think because most people don’t want to take the time or spend resources to plan effectively.

Reason for choosing Monograph

I was overruled and we ended up going back to air table. I see the benefits of this over airtable but my team wasn’t willing to spend the dollars was what it ultimately came down to. I was disappointed!

Vendor Response

Thank you for your feedback! We're sorry to hear that your team didn't move forward with Monograph, but if they'd ever like to give us another try, we are happy to give them a demo :).

Replied July 2021

Jonathan

Architecture & Planning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

The A/E project management tool we were looking ofr

The service has been great and we are glad to finally have a tool tailored to our industry.

PROS

This finally allows a project-overview look across all active projects in the firm. Other software only focuses on specific projects but Monograph lets you assess everything that's going on in a small-medium firm.

CONS

There are a few features still in development like better forecasting of individual employees' time, but the team has been responsive about those updates and communicates them well.

Reason for choosing Monograph

It is much better suited for the A/E industry only. It doesn't try to be a construction program.

Heather

Architecture & Planning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great Product for Architects

Excellent! The support has been great, the community is wonderful - love that Monograph has been putting on events for all.

PROS

Unlike other project management and time tracking software, this product provides the capability to track project budget/fees in phases that align with the architecture industry's standards.

CONS

One of the most valuable things about this software is the ability to track hours against the project fee. We wish that the status of each project related to the project fee was more clear (percentage complete, time remaining for each phase, etc). You have to click into several menus to get to this info.

Reasons for switching to Monograph

There wasn't an ability to create multiple rates for a single team member on a task or phase. For a small office this is important.

Vendor Response

Thank you for your feedback! We've added this to our request board for the team to review for future enhancements.

Replied May 2022

david

Architecture & Planning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed March 2022

Can you add smaller task breakdown for time tracking?

PROS

The visualization of the information makes this somewhat intuitive.

CONS

Wish tasks were better broken down in smaller elements to track better time per tasks.

Reasons for switching to Monograph

We liked the phasing of each project task which comes useful for architectural billing.

Vendor Response

Thank you for your feedback! We're currently in the process of enhancing Tasks and Milestones. You'll be notified within your dashboard once the updates have been released!

Replied May 2022

Rachel

Architecture & Planning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Monograph is a much-appreciated stepping stone!

We are so excited to be utilizing Monograph to help our business run more smoothly! Our small firm is going through major transition right now and we're so appreciative to have a great software in place to help us be more efficient and run a better firm overall! :)

PROS

We love the project management aspect of the software. Tracking time and billing cycles is helping us button up our day-to-day operations and future planning efforts!

CONS

We're still learning the ins and outs of the software but we wish printing reports looked more polished as opposed to simple excel spreadsheets.

Vendor Response

Thank you for your feedback! If you haven't already, please check out our Knowledge Base page at support.monograph.com and our YouTube Channel at www.youtube.com/c/Monograph. These are great learning resources that we continue to update based on new features and customer needs. If you need additional assistance, please don't hesitate to reach out to our support team!

Replied May 2022

Isabeau

Architecture & Planning, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Monograph Review

We are just starting to implement this to its fullest potential.

PROS

I like the amount of features and the setup of the software

CONS

I wish it were a bit easier to use the milestones and tie them to tasks. It would be nice if there could be notifications or email reminders if a milestone deadline is coming up, if a project is going over budget, or going over schedule.

Reasons for switching to Monograph

More functionality and more user friendly

Vendor Response

We're glad to hear that you're enjoying Monograph! We're currently in the process of enhancing Tasks and Milestones. You'll be notified within your dashboard once the updates have been released!

Replied May 2022

Daniel

Architecture & Planning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Monograph Review

So far, great. The Monograph team is outstanding and their resources are very helpful.

PROS

Great user interface, unbelievable customer support with a team that is always trying to improve the product. In almost all-in-one platform for architects

CONS

Really need to have your firm's phases and structure organized to begin. We do interior design, interior architecture, and architecture and it's been a bit difficult figuring out how to blend them all in one

Reason for choosing Monograph

Because it was run and set up for architects specifically. The team really helped us get going

Reasons for switching to Monograph

It was archaic and required too many pieces

Vendor Response

Thank you for the kind feedback! We're so glad to hear that you enjoy using Monograph.

Replied May 2022

Amy

Architecture & Planning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2021

Review 4-16-21

Great overall. Some small frustrations. I like how simple it is to navigate and the basic information it reports/shows me up front each time I long on, like the circular graph.

PROS

Colorful. Carries information over from week to week. The circular graph. Can log in from anywhere.

CONS

Difficult to make changes when you add time to the wrong project phase, and/or need to change the phase, and/or when projects change (i.e. grow and become two projects, or change name, etc), without deleting and re-entering new time. When typing a description in the "add a note" cell box, the back arrow doesn't work well. It jumps out of the cell to the previous day (like in excel), where I would much prefer that it function like Word and stay in the cell.

Vendor Response

Thank you for your feedback! We've added these items to our request board for the team to review for future enhancements.

Replied July 2021

Laura

Architecture & Planning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

Promising

It's good!

PROS

I like the graphs that show how I have distributed my time between different projects.

CONS

It seems like it is hard for the administrator to assign the projects and update the deadlines. I do not have an issue with it on my end.

Reasons for switching to Monograph

New company

Vendor Response

Thank you for your feedback! If you haven't already, please check out our Knowledge Base page at support.monograph.com and our YouTube Channel at www.youtube.com/c/Monograph. These are great learning resources that we continue to update based on new features and customer needs. If you need additional assistance, please don't hesitate to reach out to our support team!

Replied May 2022

stephan

Architecture & Planning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

A very helpful tool, with more room for improvement

PROS

The graphic representation of the relationship between budget/schedule/actual.

CONS

- The resource section is not usable for a large company. Needs to pre-sort projects and staff before start-up. - Project setup and especially resource allocation are cumbersome. - Reports are limited. - Billing rates were not setup to allow for rate increases. - Need to create and track subtotals in projects with multi-faceted contracts

Reasons for switching to Monograph

The graphic representation of the relationship between budget/schedule/actual.

Vendor Response

Thank you for your feedback! We've added these items to our request board for the team to review for future enhancements.

Replied May 2022

Shaun

Architecture & Planning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2022

Good platform for architecture time tracking

PROS

This platform keeps everything our office needs for time tracking and project management in one place.

CONS

Updating hours in the field on the go is near impossible and manual input once we get back to the office isn't the easiest. If you don't know how much time but you know about when you started and stopped, you have to do the math converting 4:00pm - 4:52pm site visit into '52 minutes' into '.xx' hours

Amy

Architecture & Planning, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

FUNCTIONALITY

1

Reviewed April 2023

Inadequate

I have found that I track my time so much less regularly with monograph than I had been using with a competitive software. That shows how clunky and unfriendly the interface is.

PROS

That it’s a small start up company is desirable.

CONS

Get an app for crying out loud! The web browser on a phone is dreadful. Time tracking should be an easy process. I liked jumping onto an app on my phone while on a bus home at the end of the day and I just can’t do it with Monograph. I have to be at a desk to use the software and even then it’s clunky and not intuitive.

Showing 1 - 25 of 221 Reviews