Mosaic

RATING:

4.4

(37)

About Mosaic

Mosaic is an AI-powered, web-based resource and project management software that's guaranteed to boost profitability and productivity. It integrates with most project and financial management software (including Zapier, Jira, Deltek, Slack, Quickbooks, and Outlook), automatically gathering data to show who is working on what, when. Teams can then accurately bill and forecast, effectively manage capacity, and strategically plan workloads. Mosaic rescues teams from clunky spreadsheets, offering a new, full level of business visibility. Users can easily schedule personnel and projects and assign task workloads, providing complete visibility over team operations. Mosaic can help managers prioritize and assign tasks; capture and distribute meeting notes; control project sche...

Mosaic Pricing

Mosaic is available across 3 pricing plans, as outlined below: Professional Plan: $9.99 per user per month, $49.95 annually | Business Plan:$14.99 per user per month, $74.95 annually | Enterprise Plan: Contact Mosaic for pricing information

Starting price: 

$9.99 per year

Free trial: 

Available

Free version: 

Not Available

Mosaic Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Mosaic

1 - 5 of 36 Reviews

User Profile

Richard

Verified reviewer

Architecture & Planning, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Project Management Tools Made Easy

Having open lines of communication and transparency on tasks has really been useful, as well as creating simple timelines and schedules. Being able to have track and follow up on activity is also making a world of difference, and has helped our various teams stay informed on the projects as an office. Whenever issues come up, information can be delivered in real time and we are able to respond much more effectively as a result.

PROS

The software is intuitive, and for such a powerful platform, it has a simple interface which is easy to navigate.

CONS

I am not able to use the technology on my Android phone, but I am hopeful this feature will come soon.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Distinct elements combine to form a clear picture -- ideal for complex projects & teams

Time is a very valuable commodity. Mosaic returns time normally spent chasing after information from Sales, Strategy, Creative, etc. They're busy, you're busy. Across the board, communication has become streamlined (truth: long email chains still pop up on select topics - old habits die hard!) but we're able to spend meeting time covering real business issues and working on solutions that will create a competitive advantage. Having a single source that remembers what everyone is doing and what everyone has done (read: the truth) helps keep accountability and responsibility in check. Previously we've used Trello, Asana, Ajera, Drive, Microsoft, and probably a few more that were secret deployments inside of small teams. Most had really good functions and visual elements, but ended up being a decentralized mess. People are people. If something is easy to use and helpful in advancing the business of the day, they'll use it. I've yet to find a software that could handle and present the amount of information we deal with as effectively or better than Mosaic. I'm impressed. If issues do come up, we'll troubleshoot with them. Overall, Mosaic is a good business investment.

PROS

Six immediate pros you'll notice: 1) Convenience: Can work in both browser or mobile -- personal views are synced and updates with the company 2) Visibility: (pro tip - this is huge!) I can see what is actually happening with workloads across the company, which is a vast improvement over running this via long email chains and unformatted spreadsheets 3) Ease of use: very, very easy to assign and updates tasks - adding dates is a big help 4) Interface: ability to track timelines for keep an eye on phases and dates (really useful to see what takes a lot of time/effort vs. what doesn't take that much time/effort (helps with planning on future projects) 5) Notifications: team gets automatic updates in-app and via email 6) Support: help is very responsive if/when questions come up (they do, as with any new product) -- communication is great and am keep in the loop when product updates roll out

CONS

Minor cons: > Syncing: Mosaic takes a few hours to bring all current projects into the platform - this will feel like days if your eager to get started, but it's a fact of life until SKYNET becomes self aware and tries to take over the world > Loading: big projects (i.e., lots of data) can be a bit slow to load (a subjective measurement on my end) but that's been a reality of software since the beginning - I think Alan Turing wrote about that in the 1930s

Jennifer

Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2023

One year as a customer.

It is intuitively well laid out for a landscape architecture firm like ours and was easy to implement.We always know exactly what our time spend and budget position on our projects.There is room for improvement in the Mosaic team's timelines of communication, and making some of the reporting features more customizable and user-friendly. There are alot of options we don't use and it would be nice to turn off the ones we don't need.

PROS

Timesheets are very easy to fill out and intuitive. I love being able to type in the client name, job number or any part of the job name to get the right entry to come up. Their help section, with a number of articles and the guidance videos are very advanced and useful.

CONS

There are a number of features we have requested that still have not been implemented. There is room for increased user-friendly development. Customer support is slow to respond when you message them and don't always inform you when the problem has been fixed.

Reasons for switching to Mosaic

The company is growing and it was getting cumbersome managing the growing staff and project load all in Excel.

Ronalen

Telecommunications, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Best software for work management

I think it's really excellent. It has a lot of use and it's really a great software. Highly recommended.

PROS

What I like about this software is that it's really a good for work management because in this software you can create working plan, time schedule and others. It's really an effective and efficient software for working purposes.

CONS

I like this software really, it's a little bit expensive but it's really worth the price and you will never regret it.

Allison

Architecture & Planning, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Mosaic Supports Long Term User

Mosaic has saved our management team hours of updating Excel spreadsheets for staffing and project planning.

PROS

I appreciate the way they have developed the project budget tabs. The ability to plan workflows from the budget window has been very helpful to our teams. The best thing about Mosaic is their customer service and support teams. We joined Mosaic early on in their development and although the features were not always perfect right away their team worked with us to solve any problems. It's been two years since we joined and the product continues to be great. I appreciate their recent emails showcasing new features they've released.

CONS

There are so many great features but there are several detailed items that are still clunky to the daily user. Small things like needing to move the cursor and click into a new task when entering several tasks in a row. If Mosaic can tighten up some of these details, using their software would be a dream.It's also a hassle that their online chat support is only available on East Coast hours. Their support team does a great job of responding to messages and solving any issues, but adding West Coast support would be extremely beneficial.