Hubstaff software


Hubstaff is comprehensive time tracking and work management software for remote project teams. In addition to providing web, mobile and desktop timers, Hubstaff lets business owners send invoices, pay team members, view over 13 detailed reports, export timesheets and schedule shifts from one central location.

Other productivity features include app and URL tracking, screen capture up to three times per ten minutes (which can also be turned off) and activity rates based on keyboard and mouse movements.

Time and activity data is accessible through work reports and the dashboard, which provides details on active projects and team activity. Hubstaff offers automatic payroll through integrations with PayPal, TransferWise and Payoneer. Integrations with over 30 project management, customer relationship management (CRM) and help desk solutions are also supported.

Services are offered on a monthly subscription basis that includes support via email, live chat and online FAQs.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Web browser (OS agnostic) , Windows 2000 , Windows 8

303 Reviews of Hubstaff

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  • Lindy from Rock Solid Administration

    Number of employees: 2-10 employees

    August 2018

    Love this program!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the reports I can print for the hours my team has worked. It shows me all the comments, I can organize by project, and by month.

    I have had such a great experience any time I asked a question of the support team, they are really responsive and know their product well.

    Cons

    It's a bit pricey for a startup business like mine.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Asad from Softenica Technologies

    Number of employees: 2-10 employees

    August 2018

    A life and money saver!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Hubstaff is great! I hope I had started using it earlier. I love the system because of the results it yielded for us.

    Pros

    The software really helped in streamlining my processes in organization, my employees work responsibly now and I do not have to worry about it anymore, which resulted in better outputs and more time and peace of mind for me as a small business owner.

    Cons

    A few minor bugs like sometimes the software restarts, but these are few and far between.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brent Lionel from 2for1 Virtual Experts

    Number of employees: 2-10 employees

    August 2018

    Hubstaff is a great tool for tracking performance and work credibility

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Hubstaff is an alternate solution to time tracking for freelancers that hired directly by their clients or hired via talent.hubstaff.com. I like it because it take screenshots and measures the workers level of performance. It's very realiable and the cost is very minimal. The monthly subscription fee is way low compared to paying fees on Upwork or Freelancer.

    Cons

    As of now, I don't find any least favorable feature of this tool.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Christina from Nichols Genuine Philanthropic Solutions, LLC

    Number of employees: 1 employee

    August 2018

    Perfect Fit for Solo-preneur Consultant

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I like that Hubstaff is "right-sized" for my business - it is affordable and does a lot more than I use it for!

    Pros

    The ability to access Hubstaff on my laptop or mobile device makes it easy to stay on top of tracking my time. Having the ability to change the billable rate per project and connect projects to clients makes it simple to report on hours spent on projects. Integrating with Asana makes it even more user-friendly as I can track time against Asana tasks and see it in Hubstaff!

    Cons

    It's a small thing, but I'd like to see either the client name or project description in the time tracker. Some of my projects have similar names but they are for different clients. Overall, though, I have no complaints!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Matthew from CaffeinatedZen LLC

    Number of employees: 2-10 employees

    August 2018

    Hubstaff customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fair. Might use again.

    Pros

    Easey to set up and initialize but lacking in some functions.

    Cons

    Customer support is robotic and lacking in human interaction.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Hubstaff, Netsoft Holdings LLC

    August 2018

    Hey Matthew, We are human, I promise! Sorry you didn't have a great experience, send me an email adam@hubstaff.com and I'll help you out with whatever you need. Thanks!

  • Fernando from Grupo Loyga

    Number of employees: 51-200 employees

    August 2018

    Manage your teams time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were thinking that some people just don't get the best of their time. Hubstaff help us resolve this issue.

    Pros

    This tool is the best if you want to control a group of people and what they do on their time. Sometimes people just waste time on the job, hubstaff will let you fix this issue. It contains details like how much is the user interacting with the computer, traking their time working, and even taking screenshots. Really a must have for controlling over a team.

    Cons

    Nothing. This software is just great as it is.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Greg from Organics & Wellness Marketing

    Number of employees: 2-10 employees

    August 2018

    Great Software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Ease of Use
    Efficiency
    Great Customer Service

    Cons

    Limited integration with teamwork so the software has to be downloaded and run separately for full features

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mrugank from Elemensis Softech LLP

    Number of employees: 2-10 employees

    August 2018

    Best fit for my organization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mainly managing all of my organization projects and make my employee accountable for their task.

    Pros

    I want exact same features what Hubstaff is providing . I am very much delighted and completely satisfied with the app. It helps me to track my employee and I am using it to evaluate them. It has make a great impact on my organization performance.

    Cons

    Nothing . Everything is awesome . Waiting for Hubstaff to surprise me in future.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bobby from Twire (Pvt) Ltd.

    Number of employees: 2-10 employees

    August 2018

    Track time with ease

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    A great tool that helps productivity and accuracy in reporting.

    Pros

    It allows me and my team to track and report time on Jira tasks without having to log in all the time

    Cons

    It would be great if one could change status of Jira tasks and search / brows tasks that are unassigned

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tanner from Happy Holler Marketing

    Number of employees: 2-10 employees

    August 2018

    It does the job but lacks many features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use with enough flexibility to track time by project or by department. Mobile time tracking app works great and is very easy to use without much headache, but the biggest advantage was being able to track employees and contractors time and productivity. It easily helped my company find two employees that were not efficient at their job. Great Platform but lacks many need features.

    Cons

    Outside of time tracking, it really wasn't a capable platform. It seems to try to hard to be a project management platform, and it just doesn't work well in that capacity. I'd prefer better features for the same amount of money or decreased, simple features for a reduced cost.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tomer from Prime Style LLC

    Number of employees: 11-50 employees

    August 2018

    Amazing piece of software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    great!

    Pros

    The simplicity of it and the customer service is very responsive when it comes to questions

    Cons

    the payment feature that I set for each member the price per hour and the end it calculates the total amount I owe that member.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Tracking remote workers

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It was extremely easy to setup and the employees who used it hardly noticed it was there (very lightweight and unobtrusive).

    Cons

    There should be an option for unpaid user license such as a billing only license.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Samantha from Socially Quinn

    Number of employees: 1 employee

    August 2018

    Easy to use software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is a) easy to use and very functional, and b) crazy simple to set up on each of my devices and start/stop with the click of one or two buttons.

    Cons

    It's glitchy where if I change devices the timing is wrong and sometimes I worry if it will catch itself and revise so I always log in and then out again. I also am not a fan of Hubstaff's pricing structure.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Hubstaff, Netsoft Holdings LLC

    August 2018

    Hey Samantha, You are correct when you stop the timer and switch devices there can be a lag time before the timer catches up, but all your time is being recorded, so no need to worry.

  • Verified Reviewer

    Number of employees: 1 employee

    August 2018

    Gets The Job Done For the Price

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Software was fairly easy to learn and user friendly. Desktop app is also handy. It provides the basics for what my company needs in terms of keeping track of hours, projects, and tasks.

    Cons

    Only thing I really didn't like was having to pay more for features that really should be included in the basic package to begin with, like budget for example. Can't imagine why I should have to pay double for a simple feature like that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Frangeris from Laberapps

    Number of employees: 2-10 employees

    August 2018

    Must have tool for manage remote teams

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I'm managing my remote developers team, having remote team it's imposible to measure efficiency without a great tool.

    Pros

    Productivity overview of the real user activity, nos just time like others.

    Cons

    Integrations, it's hard to understand and how to archive, I'm using trello integration and I've been seesing a notification about update my integrations since de beginning (I don't know how resolve it and get it done, remove the red point x.x)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jose from LaundryLan

    Number of employees: 2-10 employees

    July 2018

    Great product

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    It's being great. Support has been always really helpful and quick to respond.

    Pros

    The time tracking system, which allows my staff to record their time very effectively.

    Cons

    The billing system, because you charge us according to the number of users we have, but this is only applicable within certain thresholds. For example, the costs are the same if someone has 4 or 5 users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chloe from CC Digital

    Number of employees: 1 employee

    July 2018

    Brilliant product, easy to use, does all you need it to

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Hubstaff allows me to keep track of how much time I'm spending on each of my clients individually as well as how much time I am spending on my own work such as accounts or my own social media. In turn, it has allowed me to work out a much bette hourly rate to work towards and allows me to identify those clients who take up too much of my time for their budget. I use the Hubstaff monthly reports to give a clearer overview of where my time has been spent. Overall, Hubstaff has allowed me to work to better financial goals as well as helping with optimising my time.

    Pros

    This software is a brilliant price for what it does. When looking for a good time tracking software I wasn't too sure which would be best for me, however, I figured it was worth a shot. I only use it's basic features - eg I don't use the invoicing etc just the time tracking but by doing so I have really managed to optimise my time spent on both client work and personal work. I also like the ease of use of the software. I primarily use the Mac Application but have also used Hubstaff on my phone (iPhone) and PC - all of which have been simple to use.

    Cons

    At first, I found it difficult to find monthly reporting, however after a quick Google I managed to resolve this. I think it could be made easier to find.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gin from The Empowered revolution

    Number of employees: 2-10 employees

    July 2018

    Go to staff hiring platform!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was good overall. With the activity tracker, it gave me a peace of mind

    Pros

    The activity tracking software. It’s very good.

    Cons

    Sometimes the staff, I need to find the right people.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shubhda from 3 minds digital

    Number of employees: 2-10 employees

    July 2018

    Our view

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It helps us manage the team's time better and keep a tab on project budgets

    Cons

    there are too many and too frequent updates. It takes up too much disk space and sometimes doesn't log the information.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Laura from Freelance

    Number of employees: 2-10 employees

    July 2018

    Great features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I searched and tried several different time and project tracking softwares, and Hubstaff was the one that had all of the features that I needed to track the productivity of myself and my team. I am very happy with Hubstaff and recommend it for anyone needing a time tracking solution, especially if you use Asana and are part of a team.

    Pros

    I like that it has the ability to integrate with Asana so that I can track specific tasks. The screen capture feature is also nice for managing remote teams. Another feature that I found useful is the ability to assign different people to projects.

    Cons

    There is a slight learning curve. It is tricky at first to find the reports with the information that you need.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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