Hubstaff Software


 

Hubstaff is a cloud-based time tracking solution that helps users to record their employees worked hours for billing, payroll or operations. Key features include proof of work in the form of random screenshots and tracking keyboard and mouse activity levels, functionality to set budgets and time limits on employee hours and GPS and location monitoring.

Data is accessible through work reports and a dashboard, which provides users information about employees' active projects and time spent on them. Hubstaff offers automatic payroll through integrations with PayPal and Payoneer. Integrations with other project management, customer relationship management (CRM) and help desk solutions are also supported.

Additionally, Hubstaff features APIs, URL tracking, a reporting and analysis engine and a built-in scheduler. Mobile applications for iOS and Android devices are also offered, which enable users to remotely access the solution.

Services are offered on a monthly subscription basis that includes support via email, live chat and online FAQs.

 

Hubstaff - Dashboard
 
  • Hubstaff - Dashboard
    Dashboard
  • Hubstaff - Activity
    Activity
  • Hubstaff - Payroll
    Payroll
  • Hubstaff - Integrations
    Integrations
  • Hubstaff - Reports
    Reports
  • Hubstaff - Timesheets
    Timesheets
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

77 Reviews of Hubstaff

 

Start your review of Hubstaff

Click to start
https://www.softwareadvice.com/project-management/netsoft-hubstaff-review/
Software Advice Reviews (7)
More Reviews (70)

Showing 1-7 of 7

Hillary from Brian McPartlon Roofing
Specialty: Accounting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Tracking efficiency and tasks has never been easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The customer service has been exceptional. They have provided training and step by step assistance whenever I needed it.

Pros

For small companies this program helps to keep you on task, bill for time, and see how employees spend their time. I have even used the data for staff evaluations. My team has become much more efficient since we started using this program.

Cons

I have to login to the desktop version everytime I open it, whereas online my information is saved.

Review Source
 
 

Jason from TBD Search Partners
Specialty: Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Easy-to-use time tracking solution, that is rich in features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Compare fees vs features when deciding on a time tracking tool

Pros

Hubstaff gives great insight into what your employees are doing while on the clock. Screenshot grabbing capability is a cool feature. 24/7 support is available and nice to have if needed.

Cons

No IP restrictions is a big concern. This means employees can be working from anywhere, as opposed to just the office location. The reporting is very basic and has room for improvement.

Review Source
 
 

Ashlie from Naturally Ashlie, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

A Great Software for Tracking Distance Employees and Contractors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software has made it a million times easier to outsource work online, allowing me the freedom to find qualified people from outside my local area.

Pros

Accurately tracks time that someone works, providing screenshots and activity logs. They also offer logs of websites on while clocked in. It gives you security when outsourcing work to know that the time you are paying someone for is actually time worked. I have had instances where employees had been doing work for other customers while billing me for time and it has in turn allowed me to address issues immediately and saved money and time.

Cons

The activity tracker (where it tracks the % of productivity) is not accurate so it must be taken with a grain of salt. If you are not actively keystroking, it clocks the time as non-productive.
Also, be careful when removing or adding employees as you may still be billed by hubstaff monthly for them.

Review Source
 
 

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Best to track the resouce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software started from last three year in our organization. If a developer want to work from home then he/she have to work through HubStaff. This tool will take the screenshot in every 10 minutes and log you activity with ideal time and give the percentage of total productivity work. So don't worry for remotely working.

Cons

We didn't find the Cons in this product. Apart from the point if a user login with a ID, at the same time another user can use same ID. Then it will log only one user detail.

Review Source
 
 

Amit from Damco Solutions Pvt Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Good Product to track Activity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best tools to track resource activity. Good for small and large organisations.

Pros

I am using hub staff since last 2 years. Its very good to track resource work and their activity. One of the most part is, you can get all type of report and generate timesheet of resources. Good Product.

Cons

After user of this product, I need to share some cons that Some time automatically start and pause. other then good product.

 
 

Ahja from Independent
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Hubstaff is the perfect tool for remote workers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Screenshots once every 10 minutes, desktop features for administrative tasks and mobile functionality capability

Cons

When logged in on mobile device, screenshots are not enabled so it will show 0% activity no matter what.

 
 

Davinder from Damco
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Nice to track the works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a tool for productive work in case of employee working from remote location. No need to worry about monitor the resources and their activities.
It shows the detail of every 10 minutes with screen shots. Also we can see the activity percentage of the screen on which we are working or any other person working. This tool worked on role basis. In short its great reporting tool.

Cons

Need to more focus of the report which is generates from this tool. But as employee perspective its all cons but as per employer its best.

 
 
 
Showing 1-20 of 70

Kuldeep from Damco Solutions Pvt Ltd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Great tool to track activities while working at home

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to start/stop.
Screenshots.
Calendar to pick desired time stamp.
Nice user interface.
Available on touch devices as well.

Cons

Shows less activity or almost none while you would attending Skype call and taking inputs from others by screen sharing.

Review Source: Capterra
 

Elesha from Self Employed

April 2018

April 2018

I use this daily

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is super easy to start and stop with the mobile, as I work off my phone many times. I can still track.

Cons

It's not as easy to add time as some of the other timing softwares I have used. You have to hunt really hard to find that option.

Review Source: Capterra
 


April 2018

April 2018

Hubstaff is a great way to keep track of your team off your location.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hubstaff is a great tool to track down your team and ensure that team is productive in-spite of working in distributed environment.

It is not always necessary to closely monitor the people working for you, however sometimes it is unavoidable. Hubstaff gives a great way to feel satisfied that team is working on the right task & that too with good productivity.

Way to capture screen shots & track down activities are good.

Best way is to customize how many screen captures you want, & what all needs to be tracked.

It is great to use this tool on various platforms & track all very well.

Cons

I liked the previous theme better, though new look is good too.
In desktop version, sometimes I feeling async in time tracking vs web version, but all in all it is good.

Review Source: Capterra
 

Andrés from ELI SOLUTIONS INC.

April 2018

April 2018

One of the best tracking software for freelancers and consultants

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to easily provide prove of my working hours with screenshots and reports taken by HubStaff.

Pros

It allows you to screenshot and record your time on the computer without having to do it personally. The free version is useful but if you can invest a bit of budget in it, you get all the more features that you could possible need.

Cons

The tracking screenshot is distracting when it's being taken if you like to zoom out. The free-trial period does not allow you to keep all the information or to export/save it if you decide to downgrade to the unpaid version.

Review Source: Capterra
 


March 2018

March 2018

Personal use for monitoring productivity

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Tried multiple tools with the same promise. Hubstaff was the one with a great interface and friendly to use. And that did not ask for my credit card.

Thanks for making me a more productive person, Hubstaff!

Cons

I don't have anything to complain about, they seem like their constantly working on their product to make it better.

Review Source: GetApp
 

David from Freelance

March 2018

March 2018

Best time tracking software with Freshbooks integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The time tracking features is great. I discovered Hubstaff when looking for a time tracking application that is cross platform (Mac/Windows), automatically syncs time w/notes to Freshbooks. I was sold on Hubstaff when I discovered it has time tracking reminders, in case you have not tracked any time in x amount of minutes. This is great if you are prone to forgetting to start your timer.

Cons

Can not submit time tracked instantly (does so on an interval). The schedules feature is nice, however if I want to plan my day and schedule hourly, Hubstaff does not have this support.

Review Source: Capterra
 

Valentin from Enlightium Academy
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Easy to use,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Accurately records my time so I get paid fairly.

Pros

Records working time fairly accurately. Easy to record, takes 2 mouse clicks. Can customize working projects (really neat feature). The hubstaff design logo is simple and looks Good.

Cons

Sometimes glitches. I used hubstaff on my phone and sometimes it didn't sycn with the hubstaff on my PC. Wants updated almost every couple of months.

Review Source: Capterra
 

Dan from Athena IT Limited

March 2018

March 2018

Intuitive affordable application for contractor time tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Freelancer.com didn't provide sufficient oversight over contractors paid by time, so I made use of Hubstaff. Hubstaff showed me the pain points of the (apparently rather shy) contractor that I was able to help them overcome in order to make them more productive and make their role more enjoyable.

Pros

Fully functional monitoring and time tracking of remote teams of workers at an affordable price.

The screen capture functionality works well, and there are plenty of customisation in order to balance out the privacy of the worker and the need to capture a desktop screen to ensure that the remote contractor is working.

The application also provides the ability to monitor application usage and URLs, it integrates nicely with JIRA.

It is far superior in my opinion to the tools provided by Upwork and Freelancer.com, moreover the interface is clean and intuitive.

Cons

Payroll; for automatic payments, your options are limited to Payoneer or to Bitwallet.

Traditional corporations tend to be a bit adverse to using tools such as these.

The support of Transferwise or Paypal would be helpful.

(NB: They do support these platforms for manual ad hoc payments).

Review Source: Capterra
 

Tom from Sunburst Ventures

March 2018

March 2018

No more manual spreadsheets entering time sheets on Excel. Manages my remote team members progress.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that they offer a free 14 day trial. I like the tracker software that provides an online time sheet. Great timesaver that I don't have to use Excel. It is also private and I use it anywhere and anytime when I am traveling.

Cons

I don't like the price structuring. I think you should be charged per individual active users not by a group rate.

Review Source: Capterra
 

Alexander from Valatam

March 2018

March 2018

It's the best time tracking app I've used so far.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I think the most valuable pro is to the person or company how you're working for, it gives you so much information about what the people is doing, the activity rates, etc. The time tracking is accuarated to the time you've been working. And it doesn't consume any of the PC resources at all.
You can have anywhere you are working, the phone, the PC. Even without having the app.

Cons

Casually I recently had a problem, my computer didn't updated to the summer so the hubstaff became a little crazy. The fact is that the customer support haven't help me at all, the reply the emails late, of telling my things like "you don't have access to internet". I think thats a way to improve the service, have better qualified people answering the customer issues. Other thing is that one day a person replys you and 4 hours later another completly different. that makes me think I'm dealing with bots.

Review Source: Capterra
 

Lisa from Stratus Interactive
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Hubstaff has totally simplified our agency's time tracking process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Seamless connectivity with our new project management software, Teamwork, enhanced accountability of remote team workers' with the screenshot feature and easy time tracking across multiple projects using the browser extension.

Pros

Getting real time, indisputable insight into the billable utilization rates of each team member, understanding utilization not just across team members but across clients and projects holistically, the awesome browser extension widget that makes switching between projects and adding quick task notes so easily!

Cons

So far the only thing that I'm getting a little hung up on is reassigning "idle time" when using the widget, and the pop up screen that populates when I've been idle for a period of time. I want to make sure that the team isn't just reassigning idle time to the most recent project/client they were working on prior to becoming idle so our data is accurate and not bloated.

Review Source: Capterra
 

Ruth from WCL
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

A great software that shows what you're doing and when you're doing it

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It helps me keep track of my working hours and also shows me what I was doing at which times.

Pros

The dashboard has lots of options, I especially like the clear way it displays activity so you can see the hours you've worked with screenshots showing what you were doing at those times.

Cons

If you're working close to midnight, it sometimes jumps backwards 10 minutes so it says you've been working for 10 mins less than you have. A few of my colleagues have noticed this too. I think that's the only bug I've noticed though

Review Source: Capterra
 

Ciaran from Semi Pro Cycling

February 2018

February 2018

Hubstaff is a great way to monitor staff activity, and to make payments easier and less personal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to keep track on staff work and time, as well as giving me the possibility to make easy impersonal payments.

Cons

Perhaps the user interface on the desktop site could use a little work. In saying this the widget on OSX is great.

Review Source: Capterra
 

Fermineduar from Datalink C.A
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Simple but powerful application for remote work time monitoring

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Thanks to this tool saves time and money, by not having to send staff to different geographical areas to do work supervisions, simply review the online activity

Pros

*It is easy to use and install also has extensive documentation and support
* Although it has a very simple and intuitive interface, it is a very powerful tool with very complete reports that allows the individual or group follow-up of remote work teams.
*Thanks to the screen captures allows the real-time monitoring of each progress and evaluate how the work time of each person is actually used.
*The client software is very light and almost does not consume computer resources.

Cons

*It would be great that it would work offline and when recovering connection it will be synchronized with the server and not lose activity reports due to connection failures

Review Source: Capterra
 

Maricela del Valle from Valatam
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Very good app, will recommend it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's beneficial for everyone! Keeps everything fair and transparent

Pros

I have experience with Hubstaff as a member, keeping track of my work, and as a manager, keeping track of other people's job. In both ends this tool have been very helpful. Takes a couple of tries to the hang of it, but not a big deal. Is a very helpful tool as it's beneficial for everyone, employers and employees.

Cons

When I was using it as an employee to keep track of my work, it bothered me that sometimes I forgot to start the time again. I wish there would be an easier and more visual way to make sure the time is running, something like notifications every onces in a while to let you know how much time you've been working.

Review Source: Capterra
 

Michael from Royal Rose Properties
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Easy to use, not quite as easy to manage, but still pretty easy to manage.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We're able to track the work time and habits of a mess of remote workers from the other side of the world with relatively little fuss.

Pros

Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Cons

The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected.

Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.

Review Source: Capterra
 


January 2018

January 2018

The tools is good for recording the working hours for an individual or a team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking time for each activity.
Future effort estimates.

Pros

- Easy to setup
- Good reporting
- Help in analyzing the performance output and track time for individual activities.

Cons

There is no ideal time as if need to take a small break of 1/2 mins it becomes idle which makes difficult to use. The software should stop recording after there is no activity for 2-3 mins.

Review Source: Capterra
 

Robin from Damco Solutions Pvt. Ltd

January 2018

January 2018

HubStaff is very useful for monitoring activities over remote machines and generates good reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Pros :

1. Hubstaff has a nice , east to understand and intuitive interface.

2. Easily tracks activity levels ( keystrokes and clicks per minute) etc.

3. Compatible with various 3rd party applications .

Cons

1Every time the app takes a screenshot, your freelancer is notified. He can choose to approve or reject the screenshot¿if he rejects it, you¿ll never see it.

2Freelancers can also turn on ¿privacy mode,¿ which means you can¿t see their logged screenshots and activity.

3While these features give your workers a greater sense of control, they also mean that you can¿t be 100% certain that what you¿re seeing is accurate.

Review Source: Capterra
 

Chai from Chai Landau

January 2018

January 2018

Nice software, a bit intrusive at times

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is easy to use, offers simple time tracking or more advanced if I need it. It is designed well and has an app.

Cons

It can be a bit intrusive at times, especially the screenshot function. I am a user, not the administrator, so I cannot control the settings. The screenshots can be turned off, but my employer chose to leave them on.

Review Source: Capterra
 

Nadine from Time Elevated

January 2018

January 2018

Pleased With Almost All Functions Used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has a great deal of options for a fair price. Even the free version worked great when I just needed a time keeping software with an accompanying app. Reports have many different options. Simple, pleasing and functional interface.

Cons

Minimum 3 person team for any upgraded version. App could use more functionality. Not as simple to see reports on team members as it is for myself or the team as a whole.

Review Source: Capterra