Hubstaff Software


 

Hubstaff is a time tracking tool that helps manage workflows and productivity in remote teams. Key features include proof of work in the form of random screenshots and tracking keyboard/mouse activity levels, the ability to set budgets and time limits on employee hours and GPS and location monitoring.

Data is accessible through work reports and a dashboard, which provides visibility into who is working on what projects and the duration of time spent on tasks. Hubstaff offers automatic payroll through integrations with PayPal and Payoneer. Integrations with other project management, customer relationship management (CRM) and help desk solutions are also available.

Hubstaff is a Web-based solution compatible with Mac, Windows and Linux systems. Subscription pricing is per user per month (with discounts for teams of more than 100 users), and is designed for teams of up to 200 users. Larger plans can be set up on a case-by-case basis, and interested parties can try the product free for 14 days.

 

Hubstaff - Dashboard
 
  • Hubstaff - Dashboard
    Dashboard
  • Hubstaff - Activity
    Activity
  • Hubstaff - Payroll
    Payroll
  • Hubstaff - Integrations
    Integrations
  • Hubstaff - Reports
    Reports
  • Hubstaff - Timesheets
    Timesheets
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

60 Reviews of Hubstaff

 

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Software Advice Reviews (6)
More Reviews (54)

Showing 1-6 of 6

Jason from TBD Search Partners
Specialty: Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Easy-to-use time tracking solution, that is rich in features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Compare fees vs features when deciding on a time tracking tool

Pros

Hubstaff gives great insight into what your employees are doing while on the clock. Screenshot grabbing capability is a cool feature. 24/7 support is available and nice to have if needed.

Cons

No IP restrictions is a big concern. This means employees can be working from anywhere, as opposed to just the office location. The reporting is very basic and has room for improvement.

Review Source
 
 

Ashlie from Naturally Ashlie, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

A Great Software for Tracking Distance Employees and Contractors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software has made it a million times easier to outsource work online, allowing me the freedom to find qualified people from outside my local area.

Pros

Accurately tracks time that someone works, providing screenshots and activity logs. They also offer logs of websites on while clocked in. It gives you security when outsourcing work to know that the time you are paying someone for is actually time worked. I have had instances where employees had been doing work for other customers while billing me for time and it has in turn allowed me to address issues immediately and saved money and time.

Cons

The activity tracker (where it tracks the % of productivity) is not accurate so it must be taken with a grain of salt. If you are not actively keystroking, it clocks the time as non-productive.
Also, be careful when removing or adding employees as you may still be billed by hubstaff monthly for them.

Review Source
 
 

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Best to track the resouce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software started from last three year in our organization. If a developer want to work from home then he/she have to work through HubStaff. This tool will take the screenshot in every 10 minutes and log you activity with ideal time and give the percentage of total productivity work. So don't worry for remotely working.

Cons

We didn't find the Cons in this product. Apart from the point if a user login with a ID, at the same time another user can use same ID. Then it will log only one user detail.

Review Source
 
 

Amit from Damco Solutions Pvt Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Good Product to track Activity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best tools to track resource activity. Good for small and large organisations.

Pros

I am using hub staff since last 2 years. Its very good to track resource work and their activity. One of the most part is, you can get all type of report and generate timesheet of resources. Good Product.

Cons

After user of this product, I need to share some cons that Some time automatically start and pause. other then good product.

 
 

Ahja from Independent
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Hubstaff is the perfect tool for remote workers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Screenshots once every 10 minutes, desktop features for administrative tasks and mobile functionality capability

Cons

When logged in on mobile device, screenshots are not enabled so it will show 0% activity no matter what.

 
 

Davinder from Damco
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Nice to track the works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a tool for productive work in case of employee working from remote location. No need to worry about monitor the resources and their activities.
It shows the detail of every 10 minutes with screen shots. Also we can see the activity percentage of the screen on which we are working or any other person working. This tool worked on role basis. In short its great reporting tool.

Cons

Need to more focus of the report which is generates from this tool. But as employee perspective its all cons but as per employer its best.

 
 
 
Showing 1-20 of 54

Michael from Royal Rose Properties
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Easy to use, not quite as easy to manage, but still pretty easy to manage.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We're able to track the work time and habits of a mess of remote workers from the other side of the world with relatively little fuss.

Pros

Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Cons

The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected.

Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.

Review Source: Capterra
 


January 2018

January 2018

The tools is good for recording the working hours for an individual or a team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking time for each activity.
Future effort estimates.

Pros

- Easy to setup
- Good reporting
- Help in analyzing the performance output and track time for individual activities.

Cons

There is no ideal time as if need to take a small break of 1/2 mins it becomes idle which makes difficult to use. The software should stop recording after there is no activity for 2-3 mins.

Review Source: Capterra
 

Robin from Damco Solutions Pvt. Ltd

January 2018

January 2018

HubStaff is very useful for monitoring activities over remote machines and generates good reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Pros :

1. Hubstaff has a nice , east to understand and intuitive interface.

2. Easily tracks activity levels ( keystrokes and clicks per minute) etc.

3. Compatible with various 3rd party applications .

Cons

1Every time the app takes a screenshot, your freelancer is notified. He can choose to approve or reject the screenshot¿if he rejects it, you¿ll never see it.

2Freelancers can also turn on ¿privacy mode,¿ which means you can¿t see their logged screenshots and activity.

3While these features give your workers a greater sense of control, they also mean that you can¿t be 100% certain that what you¿re seeing is accurate.

Review Source: Capterra
 

Chai from Chai Landau

January 2018

January 2018

Nice software, a bit intrusive at times

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is easy to use, offers simple time tracking or more advanced if I need it. It is designed well and has an app.

Cons

It can be a bit intrusive at times, especially the screenshot function. I am a user, not the administrator, so I cannot control the settings. The screenshots can be turned off, but my employer chose to leave them on.

Review Source: Capterra
 

Nadine from Time Elevated

January 2018

January 2018

Pleased With Almost All Functions Used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has a great deal of options for a fair price. Even the free version worked great when I just needed a time keeping software with an accompanying app. Reports have many different options. Simple, pleasing and functional interface.

Cons

Minimum 3 person team for any upgraded version. App could use more functionality. Not as simple to see reports on team members as it is for myself or the team as a whole.

Review Source: Capterra
 

Matthew from CHM Solutions

November 2017

November 2017

A good stable product but the interface can be difficult to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to add manual time, task related entries, recording of screenshots if needed. We don't use the invoicing and payments part of the service.

Cons

Reporting is difficult to use and clunky. For example custom date ranges aren't supported on all reports, and when calculating team hours on a report for a project, you either have to have a detailed report without a tally of hours at the end, or a summary report which doesn't detail individual listings but does give a tally of hours.

Review Source: Capterra
 

FATIMA from INV FARULI
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Working remote with Hubstaff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its great to keep track of the work I have done , so the client know.

Pros

Easy to use.
Its allowed me to keep track of my work while i am working for my customer´s projects
Keeps track of mouse moves, clicks and general working
Takes print screen every 10 minutes

Cons

Sometime when i am watching a tutorial or reading something it down grade my active %... should consider this more, ´cause its part of the job

Review Source: Capterra
 

Kirti from Farsight IT Solutions

August 2017

August 2017

Convenient and Reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how I can track the time for each of my tasks. That way I know where I spent most of my time and I can adjust and plan my schedule accordingly.

Cons

Sometimes newly added tasks doesn't immediately show in the list and there is no refresh button. So I need to log out and log in again to refresh my tasks list.

Review Source: Capterra
 

Puneet from Infosys

August 2017

August 2017

Preferred Time Tracking Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly time and activity tracking software
Make people productive
Increase the Transparency in the organisation

Review Source: Capterra
 

Arpit from Damco Solutions
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Amazing tool to track the team working output

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy team management, work from home facility is properly implemented

Pros

frequent Screenshots with amazing reporting features
the admin can easily see the logs if a resource is sitting idle

Cons

it logs off in case there is no internet connection, they can push a new feature where user can be tracked offline and then all data canbe synced to server once internet connection is back

Review Source: Capterra
 

Neelam from Damco
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

This is good tracking software to manage consultants & team located at different offices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking team & consultants
Make sure the people are productive & doesn't waste time while working on the daily tasks
No software / links which are blocked can be used

Pros

Activity snapshots.
Time capture along with activity %age.
The way one get links of all the websites a user browses.
Work in offline mode.

Cons

Sometime desktop version play & pause doesn't work very smooth.
Additionally on idle time adding notes can be improved as well.

Review Source: Capterra
 

Kirti from Damco Solutions

August 2017

August 2017

Best Time Tracking Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Awesome tool to track time for remotely working employee. Detailed reporting with time consumed on each app and screenshots.

Cons

There should be a notification system like popup when employee starts/stop working so that tracking can be possible.

Review Source: Capterra

  Response: Netsoft Holdings, Netsoft Holdings LLC

Date: August 2017

August 2017

 

Thanks we will take that notification into consideration!

 

Gabriela from Valatam
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Hubstaff is Amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can check everyone's work in one page. I don't have to worry about getting real time worked from the employees because I can see how much they worked from Hubstaff

Pros

I love hubstaff because it's very easy to use and it's a great way to keep up with your employees, you can add as many projects as you want and put each employee in a project. You can track time and see their screenshots as well as their activity levels. It's great for a start up or a remote team

Cons

The only thing I don't like about Hubstaff is the fact that you have to pay for a determined amount of members, you can't pay per person, you have to pay the plan. For example, If I have 30 employees and needed 1 more, I have to pay a plan for 40 people.

Review Source: Capterra
 

Evan from Correlate
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Not a great experience

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Global approach, connects you with talent across the globe. Support responded quickly. Easy to post jobs.

Cons

allow filters based on country and demographic. As of now selections for filter are (1) open for everyone, (2) no one , (3) contacts you know. We were looking for employees in the US, UK and mentioned this in our job description. We received hundreds of likely spammed applicants from India, Philippines and other places wasting our time.

Review Source: GetApp
 

Ritika from Infinite Systems

April 2017

April 2017

wonderful piece for team management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

wat a nice tool it is, it has made my life easier, i do not need to monitor resources and their activities, the dashboard is simply great where everything is present i need, no need to ask any person about her activities. wow

Pros

amazzing

Review Source: Capterra
 

Parveen from Infosys

February 2017

February 2017

Hubstaff - A Project Team & Time Management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hubstaff is a well organised team management tool giving a flexibility to the team members so that they could work at their desired time. it increases the accountability and productivity as a result of which contributing to their full potential to the growth of the team completing their tasks at time. It also raises the bar to monitor the work progress on hourly basis.

Pros

Increases the transparency

Review Source: Capterra
 

Davinder from Damco

February 2017

February 2017

Easy to track the working hours.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is amazing project to track the working hours of any person who is working with remotely from home or other place.
In this tool, we can verified the total activity log of a person . How many time a person is active or idle .
This tool also provide the screen shot after 10 minutes so that we can check the work on screen shot.
If a user is idle then he/she can pause the logging hour for some time and start again once work resume.
we can generate the daily or monthly report of working hours in this tool.

Review Source: Capterra
 

Priya from FG Group
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2017

January 2017

Remote location Time Tracking Via HubStaff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using Hub staff for tracking time for our team members while they are working from a remote location.
Not only this offers a flexibility to them to work remotely but also enables time tracking at all time so that we ensure effective work.

Pros

Tracking information with Screenshots.

Review Source: Capterra
 

jena from jena kehoe llc

January 2017

January 2017

No company transparency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There is no indication that the screenshots taken with this software are secure, which can leave company and client data at risk. Did not like using this software.

Review Source: Capterra
 

Beth from BuildZoom

December 2016

December 2016

Easy Peasy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Hubstaff to track our efficiency and productivity at work. It also has this screenshot feature that can track all your projects and activities during our 8-hour-movements on the job that I thought was the genius. This app works magic. It is just great. Saves a lot of time for me and my team lead to see what has happened that day/week/month.

Review Source: Capterra