Hubstaff Software


 

Hubstaff is a cloud-based time tracking solution that helps users to record their employees worked hours for billing, payroll or operations. Key features include proof of work in the form of random screenshots and tracking keyboard and mouse activity levels, functionality to set budgets and time limits on employee hours and GPS and location monitoring.

Data is accessible through work reports and a dashboard, which provides users information about employees' active projects and time spent on them. Hubstaff offers automatic payroll through integrations with PayPal and Payoneer. Integrations with other project management, customer relationship management (CRM) and help desk solutions are also supported.

Additionally, Hubstaff features APIs, URL tracking, a reporting and analysis engine and a built-in scheduler. Mobile applications for iOS and Android devices are also offered, which enable users to remotely access the solution.

Services are offered on a monthly subscription basis that includes support via email, live chat and online FAQs.

 

Hubstaff - Dashboard
 
  • Hubstaff - Dashboard
    Dashboard
  • Hubstaff - Activity
    Activity
  • Hubstaff - Payroll
    Payroll
  • Hubstaff - Integrations
    Integrations
  • Hubstaff - Reports
    Reports
  • Hubstaff - Timesheets
    Timesheets
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

162 Reviews of Hubstaff

 

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Software Advice Reviews (8)
More Reviews (154)

Showing 1-8 of 8

Ritchea from Software Industry
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Hubstaff is a great tool to track down your team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good to track team work

Pros

Provides complete work-report and it is not always necessary to closely monitor the people working for you.
Provide screen-shot and activity logs.
Easy justification of work.
Dash-board has lots of option, especially activity and hours logged.

Cons

Cannot work offline, as it only works online. No time for lazy work. Pausing software to take break, increases your work-hours.

Review Source
 
 

Hillary from Brian McPartlon Roofing
Specialty: Accounting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Tracking efficiency and tasks has never been easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The customer service has been exceptional. They have provided training and step by step assistance whenever I needed it.

Pros

For small companies this program helps to keep you on task, bill for time, and see how employees spend their time. I have even used the data for staff evaluations. My team has become much more efficient since we started using this program.

Cons

I have to login to the desktop version everytime I open it, whereas online my information is saved.

Review Source
 
 

Jason from TBD Search Partners
Specialty: Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Easy-to-use time tracking solution, that is rich in features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Compare fees vs features when deciding on a time tracking tool

Pros

Hubstaff gives great insight into what your employees are doing while on the clock. Screenshot grabbing capability is a cool feature. 24/7 support is available and nice to have if needed.

Cons

No IP restrictions is a big concern. This means employees can be working from anywhere, as opposed to just the office location. The reporting is very basic and has room for improvement.

Review Source
 
 

Ashlie from Naturally Ashlie, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

A Great Software for Tracking Distance Employees and Contractors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software has made it a million times easier to outsource work online, allowing me the freedom to find qualified people from outside my local area.

Pros

Accurately tracks time that someone works, providing screenshots and activity logs. They also offer logs of websites on while clocked in. It gives you security when outsourcing work to know that the time you are paying someone for is actually time worked. I have had instances where employees had been doing work for other customers while billing me for time and it has in turn allowed me to address issues immediately and saved money and time.

Cons

The activity tracker (where it tracks the % of productivity) is not accurate so it must be taken with a grain of salt. If you are not actively keystroking, it clocks the time as non-productive.
Also, be careful when removing or adding employees as you may still be billed by hubstaff monthly for them.

Review Source
 
 

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Best to track the resouce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software started from last three year in our organization. If a developer want to work from home then he/she have to work through HubStaff. This tool will take the screenshot in every 10 minutes and log you activity with ideal time and give the percentage of total productivity work. So don't worry for remotely working.

Cons

We didn't find the Cons in this product. Apart from the point if a user login with a ID, at the same time another user can use same ID. Then it will log only one user detail.

Review Source
 
 

Amit from Damco Solutions Pvt Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Good Product to track Activity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best tools to track resource activity. Good for small and large organisations.

Pros

I am using hub staff since last 2 years. Its very good to track resource work and their activity. One of the most part is, you can get all type of report and generate timesheet of resources. Good Product.

Cons

After user of this product, I need to share some cons that Some time automatically start and pause. other then good product.

 
 

Ahja from Independent
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Hubstaff is the perfect tool for remote workers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Screenshots once every 10 minutes, desktop features for administrative tasks and mobile functionality capability

Cons

When logged in on mobile device, screenshots are not enabled so it will show 0% activity no matter what.

 
 

Davinder from Damco
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Nice to track the works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a tool for productive work in case of employee working from remote location. No need to worry about monitor the resources and their activities.
It shows the detail of every 10 minutes with screen shots. Also we can see the activity percentage of the screen on which we are working or any other person working. This tool worked on role basis. In short its great reporting tool.

Cons

Need to more focus of the report which is generates from this tool. But as employee perspective its all cons but as per employer its best.

 
 
 
Showing 1-20 of 154


June 2018

June 2018

Easy to use interface. Intuitive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the choice of having different subscription models and offers based on the business need. Also, the navigation and icon labels make the site easy to use and improves the users wayfinding.

Cons

The chat bot is too persistent and gets in the way of navigating until you manually have to close it. Also, Workfront is not on the list of integrations.

Review Source: Capterra
 


June 2018

June 2018

I use Hubstaff as a part time independent consultant and this is an easy way to track my timesheet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free software for independent consultants who needs a simple but reliable tool to track their time worked

Pros

Easy to track my time, identifies idle time and suggests deletion of idle time, you can add manual time easily

Cons

Dashboard can be improved to make it easier to see total hours by month or by week without having to enter filter criteria as summing up a month

Review Source: Capterra
 

GEorge from Arteriocyte
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Excellent apps--easy to track time!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

works very, very well for what I need!

Pros

Works across multiple platforms--iPad, iPhone, Mac. I can easily work while traveling and at home using it.

Cons

A little tough to organize projects--a more intuitive way to organize different projects in the left hand bar would be good.

Review Source: Capterra
 

Ekim from Pristine Printing

June 2018

June 2018

Hubstaff is easy to use and has all the features a team needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User Interface is amazing, so easy to understand and manage. We used it for tracking down IT hours, so simple and working well.

Cons

Detailed features are not clearly explained in tips. I wish it had toolboxes or hovering tips for some details.

Review Source: Capterra
 

Priyandiono from Information Technology and Services
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great support to get productive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Get my productivity quantified

Pros

It works perfectly with minimum setup. The projects and activity grouping are also minimum, but sufficient for almost all my work.

Cons

It should have more control and reports on the desktop, without accessing the web dashboard. That way it will be more useful for personal users.

Review Source: Capterra
 

Jorge from Jokote
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Overall is a great tool for time & rate control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Practical and useful.

Pros

Its very complete with there features, and also have a software to control de time that is very practical.

Cons

It have so many features that you may no need and make the platform complicated. The navigation is not so intuitive and friendly.

Review Source: Capterra
 

Leah from Social Marketing Interactive
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Does exactly what I need it to.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Does exactly what I need it to. Helps me track my billable hours, exporting reports for clients is super easy, gives me just the amount of detail I need. The app is helpful for tracking hours on the go too.

Cons

Wish I could track hours without downloading software on a public or borrowed computer. Besides that, can't think of any negatives.

Review Source: Capterra
 


June 2018

June 2018

It is easy to use and is a great way to track everything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that it reminds me to track through the desktop app and how I can categorise what I'm doing by projects and tasks

Cons

The loading of the app can be a bit clunky. Also finding reports that actually tell me how much time I've spent on each task is hard

Review Source: Capterra
 


June 2018

June 2018

I'm a freelancer, and tracking my working time to protect myself, not as requirement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to count all of my working time for me as freelancer and remote worker

Pros

Easy to track time, reminders when I forgot to track, very useful reports in web-app (for my managers)

Cons

Nothing. Maybe, more breakthrough and modern design (web and Mac application), maybe useless Dashboard, I'm not using it

Review Source: Capterra
 

Christopher from Digimatiq Marketing, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great tool for startups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The HubTalent portal is a great alternative to Upwork. I have not tried the premium subscription yet, but the feature allowing time tracking the workers on hubtalent wuld be useful.

Cons

The lack of payroll tracking by month, not everything by week. The administrator view should be different than the user view. Make different levels of access.

Review Source: Capterra
 


June 2018

June 2018

Great way to track time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As a business owner, it's great to ensure that staff is on task. For employees, it helps to stay focused especially when you're working virtually. I like that time can be tracked for different projects.

Cons

For people using Hubstaff for multiple projects or different organizations, it's not easy to track both. We're still trying to figure out how one person can be with different organizations. Also having to switch to different tasks is a bit challenging, that's more of a personal learning curve than a con for the actual program.

Review Source: Capterra
 

Dung from Designveloper
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great. It almost never lost my working time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My income, my commitments to works.

Pros

It is small, easy to use, can work offline and tracking my time accurately. Run smoothly on my laptop. Have a fully detailed dashboard to review my activities.

Cons

Screenshot and activity rating. I think mouse and keyboard activity it should not be considered a factor to measure activity rate. Sometime I just need to think, what should I do with my keyboard?

Review Source: Capterra
 


June 2018

June 2018

Easy way to track remote workers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A quick and easy way to track employee workflow and productivity.

Pros

Hubstaff is a great tool for tracking remote workers. I can keep track of how much work they are doing, and get screen shots at random times to make sure they're not playing Candy Crush instead of working!

Cons

The activity tracker only tracks keystrokes, and sometimes a project is more mouse clicks, so it makes it look like the employee isn't working as hard as they really are.

Review Source: Capterra

  Response: Hubstaff, Netsoft Holdings LLC

Date: June 2018

June 2018

 

Thanks for the review. I just want to note that Hubstaff only tracks anonymous usage of the keyboard, not keystrokes. We also track mouse movement including clicks. Let us know if we can help!

 


June 2018

June 2018

Great time tracking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

free time tracking software

Pros

As a freelance marketer, the free version of Hubstaff is all that I need to track my work on client projects!

Cons

I would love to see a feature where we could create tasks directly within the Google Chrome extension.

Review Source: Capterra
 


June 2018

June 2018

Really easy to use as an employee, don't feel super strongly one way or another about it.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Easiest time clock I've ever had to use.

Pros

Neat little pop up window type feature/app that just had the basic start/stop features. Easy to input manually when you've missed a punch.

Cons

Kinda felt a little weird having random snapshots of my screen taken at any time while the clock is running. Sometimes I'd forget to clock out for breaks, and it'd be taking snapshots of my personal stuff like Facebook and twitter since i worked from home on a personal computer. Otherwise, it's a fine program.

Review Source: Capterra
 

Katrina from Freelance Writing

June 2018

June 2018

I've been using Hubstaff in tracking the hours I've worked on a project or task.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've tracked projects using Hubstaff. And my experience with them has been great so far! It's a pretty damn amazing tool for freelancers and clients hiring remote workers.

Pros

What I like most about Hubstaff is it is easy to use and navigate. It is also available offline so even if I don't have internet connection, I am assured that the hours I've worked will be logged once my connection is back up. The Hubstaff timer also tracks the time I've spent working on a project or task. I'm also pretty amazed by the Hubstaff Talents, and I've used this platform to find freelance clients.

Cons

Sometimes, it can be difficult to know how the tracking system works. How does it identify idle time? If I'm just reading an article, would that be considered an idle time already? It also removes the idle time (which is not clear as to what is idle time) on some of the hours that I've worked. Other than that, it's a great software for freelancers!

Review Source: Capterra

  Response: Hubstaff, Netsoft Holdings LLC

Date: June 2018

June 2018

 

Thanks Katrina! Idle time is a setting you or your manager can adjust, so you can choose to keep all your idle time or have it removed.

 


June 2018

June 2018

good but need to be better

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

i use it to track my time record along the day, it help me keep productive and track which projects i am working on it right now and what i will work on it after that, that nice features helps me keep focus and productive.

Pros

it simple to use, the login process is easy with no ridiculous loading or something like that. the task although well oriented to make start work immediately.

Cons

ui of the program is too old they need to refresh the designs and make it more materialistic with keeping everything simple as that ( as we may found unnecessary flicking due to this updates).

Review Source: Capterra
 

Prabhjot from Sapient

June 2018

June 2018

My overall experience is good. I have worked from home and my boss used to check me via this .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

time tracking and watch the person whom we are paying to get our job done and keep him on the watch.

Pros

time tracking is good. when a person is just sitting idle the software tracks it. It also gives the screenshot at random intervals which is good enough

Cons

on linux it hangs sometimes.
It keeps on counting time if we make our computer go to sleep or hibernate.

Review Source: Capterra
 

Rakesh from Chicmic
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Hubstaff is good for tracking the hours spend on different tasks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to manage tasks and team efforts spent on the tasks.

Pros

Yes i liked it because with hubstaff i manage my teams working hours and also the tasks. With hubstaff it is very easy to manage all the tasks.

Cons

Yeah actually it consumes lots of bandwidth to upload screenshots and there would be a option so that this would upload low quality screenshots.

Review Source: Capterra
 

Dan from Realty Executives Southeast

June 2018

June 2018

it was Overly complex, i thought it wasn't very straight forward and there is too much going on

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can do SO much with this software! There's so many things you can do that it's almost too much to comprehend!

Cons

It's overwhelming, I really had a hard time trying to figure out how I could use it for my business because it was just way too much going on.

Review Source: Capterra

  Response: Hubstaff, Netsoft Holdings LLC

Date: June 2018

June 2018

 

Hey Dan, we're sorry the software was too confusing. We'd love to give you a free 1-1 demo. Please contact support and we can set it up anytime.