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Most Helpful Reviews for NetSuite
1 - 5 of 1,429 Reviews
Apeksha
1,001 - 5,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed September 2021
Best ERP out there
David
Verified reviewer
Oil & Energy, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2024
Davids NetSuite Review
NetSuite can be quite slow or none responsive at times but gets the job done in the end.
PROSNetSuite has a cloud based system that makes it easy to access from anywhere in the world and incase of computer damage data will not be lost. System is stable and available all the time hence no downtime is to be expected.
CONSThe query builder is not easy to use and can be frustrating for first time users. Building reports can also be challenging due to the complex user interface. System has no tax settlement feature available.
Vendor Response
Thanks for taking the time to leave a review, David! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
Replied April 2024
Melvin
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent solution for growing businesses
Great support team, excellent experience switching to Netsuite and getting all of the features that I needed.
PROSI like that I can do everthing needed in a single software, from accounting, inventory, sales and purchase order management and more.
CONSWhile it could be considered pricey in comparison to Quickbooks, it is actually more affordable than any other enterprise solution.
Reason for choosing NetSuite
Overall best value and rich in features.
Reasons for switching to NetSuite
The ability to have all the features needed in a single application
Anonymous
5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
3
Reviewed April 2024
Great invoice management, not user friendly
Great tool to control finances , invoicing and account payable with a good interface tool to other tools
CONSIt can be complicated for first time users. Requires training
Vendor Response
Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.
Replied April 2024
Laura
Non-Profit Organization Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2024
Difficult to Implement but good back end
Once you have processes and reports set up, very easy to use. Processes quickly. Integrates nicely with other software.
CONSImplementing anything new is very difficult; in house implementation teams are poor; feel nickeled and dimed every time we need something (quarterly check ins are really disguised sales opportunities).
Reason for choosing NetSuite
Netsuite also has a CRM while Sage did not. Price point of dynamics was too high
Reasons for switching to NetSuite
Did not integrate with any software or even the bank